Finovate Alumni News

On Finovate.com

  • Envestnet | Yodlee Forges Strategic Partnership with United Capital
  • Finovate Debuts: Cyberfend’s BotFender Detects Attacks in Real-Time

Around the web

  • TransferWise partners with Raphaels Bank as part of Faster Payments Service integration.
  • Token opens new London office.
  • Trulioo earns top honors for ID verification in 2016 Global RegTech report.
  • Check Point Introduces First Real-Time Zero-Day Protection for Web Browsers
  • P2Binvestor Delivers Biggest Line of Credit Yet at $10 Million
  • CR2 teams up with Diamond Bank to bring next-generation ATM technology to Nigeria.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Ready for a Sneak Peek? How to Best Prepare for FinovateFall

Ready for a Sneak Peek? How to Best Prepare for FinovateFall

StageIMG

To give you a sense of the many new ideas at the upcoming FinovateFall conference in New York, we’ve launched our Sneak Peek series. Eight companies are featured each week leading up to the 8/9 September event (tickets now available).

In the meantime, here is a quick summary of the 66 announced companies (six more are in stealth mode). It’s a lot to take in; pace yourself!

  • Agreement Express offers an an end-to-end platform that helps traditional financial institutions automate labor-intensive parts of the customer onboarding process to remain compliant while quickly opening customer accounts.
  • Aleo’s marketplace uses e-procurement, e-commerce and supplier financing bundled in a single open platform to offer small and medium enterprises an online procure-to-pay solution.
  • AutoGravity’s mobile-first digital marketplace helps digitally minded customers, looking to buy and finance a vehicle, circumvent the inefficiencies of the auto-financing process by leveraging the full potential of their smartphone.
  • Avoka’s customer-acquisition platform integrates multiple fintech services to help banks, wealth managers and insurers use mobile and digital channels to onboard customers.
  • Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omnichannel onboarding journey.
  • Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.
  • Bitbond’s automated, international credit-scoring mechanism compares small business-loan applicants from different countries by using machine learning and data from the applicant’s business accounts.
  • Bluescape offers large financial services companies a highly interactive, visually collaborative platform that uses real-time, cloud-based architecture that’s ultra-scalable, all-capturing, and accessible anytime from any device.
  • BondIT offers financial advisers and portfolio managers a data-driven solution that uses machine learning advanced algorithms to manage fixed-income portfolios and solve optimization challenges.
  • brandCrowder has developed an alternative investment platform focusing on branded franchises. It leverages 45+ years of franchise-operations experience to help retail investors finance franchises, helping to bring them to market quicker.
  • Clinc’s mobile, voice-activated personal financial adviser uses artificial intelligence to help consumers get answers to financial questions and tasks.
  • Consdata offers banks and financial institutions a comprehensive platform for e-form management and customer-communication complexities.
  • Currencycloud’s dedicated API services use intelligent APIs to help businesses with the cost, limitations, and boundaries of existing payment infrastructure.
  • Daon bridges convenience and security by offering financial services companies a mobile biometric authentication platform that turns a smartphone into a mobile capture device.
  • Divy’s app and social investing community uses an approachable interface and engaging content to help first-time and emerging investors access direct marketing and financial literacy material.
  • Dynamics offers issuers and their cardholders interactive payment cards and an authorization-based, real-time loyalty processing system.
  • ebankIT’s platform offers financial institution clients an omnichannel experience.
  • Econiq’s Conversation Hub uses color-coded conversations to help bank and insurer frontline staff, and operational management and executives avoid disconnected customer conversations in branches and contact centers.
  • Envestnet | Yodlee offers millennials a solution for measuring financial health and promoting a healthy financial lifestyle.
  • Experian CrossCore is a single platform that helps manage customer identities, fraud-prevention tools, workflows and decision strategies in an easy-to-use and scalable format.
  • EyeVerify’s Eyeprint ID offers banks and other financial services companies eye biometrics via smartphone cameras for convenient, secure and private authentication.
  • Featurespace’s ARIC Engine helps financial services clients spot and prevent fraud attacks in real time using adaptive behavioral analytics.
  • Finicity offers an API for companies to build financial apps.
  • Fiserv helps financial institutions enable social finance by providing customers access to a safe, collaborative bank-secured social funding product.
  • Full Profile uses the blockchain and smart contracts for real-time settlement and reporting of physical agri-commodities to help farmers, buyers, banks and government counter party and credit-risk exposures.
  • FutureVault’s cloud-based filing cabinet helps financial service providers and their clients organize asset documents and accounts using a secure, structured and collaborative B2B2C cloud environment.
  • GainX’s SaaS platform uses decades of market research and leading-edge technology to help large financial institutions overcome innovation and adaption failures.
  • GoodData helps large banks, credit-card processing and insurance companies commercialize and monetize their data using a scalable, manageable and secure platform that is exclusively designed for data products and embedded analytics.
  • iBank Marketing offers millennials a multifunction digital wallet to help them achieve personal goals around life events by using its local eco-system that bridges consumers and small- to medium-sized enterprises.
  • identitii uses tokens and blockchain to help financial institutions with KYC, CTF and AML compliance using an information layer over legacy systems.
  • InSpirAVE’s social e-commerce platform curates advice and financial support from the user’s friends and family, financial institutions, and merchants. It helps multiply savings, for big-ticket purchases for customers who otherwise may not be able to afford them, by placing important goals for life’s special moments within reach, without the crushing burden of debt.
  • KORE’s platform transforms enterprise applications, online banking and mobile apps into personalized, conversational engagements to help financial institutions meet customer-experience expectations using the power of bots and simplicity of messaging.
  • LendingFront’s lending platform leverages a cloud-based system that furnishes small businesses with capital using their cashflow data.
  • Lidya offers African small- to medium-sized enterprises access to finance using online receivables-based lending and proprietary credit scoring.
  • Liferay’s Digital Experience offers banks a richer understanding of customers by orchestrating personalized customer experiences.
  • M1 Finance places assets held in low-yielding cash accounts into an asset-linked bank account and intuitive investment platform.
  • MapD’s Immerse helps quantitative hedge fund and asset managers query datasets with billions of rows in real-time by applying the parallel processing power of GPUs to the challenges of databases, visualization and analytics.
  • MarketX’s cross-border investment platform helps international investors with the lack of liquidity for U.S. startup shares and limited access to U.S. pre-IPO investment opportunities.
  • ModoPayments offers financial companies a digital payments hub to connect disparate sources of value to diverse destinations using Modo’s COIN technology.
  • Moonraft Innovation Labs helps banks innovate and evolve by rapidly adapting to changing market needs using Catamera, its unique customer experience delivery framework.
  • Moven’s growing platform reaches the millennial, mobile first, digital native audience by bringing banking (specifically savings) into the moment.
  • MX helps financial institutions become true advocates for their account holders by using analytics to power a revolutionary category of data-driven money management.
  • nanoPay offers a payments and loyalty solution for merchants.
  • Overbond’s digital platform offers transparency, efficiency, and liquidity in the fixed income market for corporate issuers, investors, and dealers.
  • Personetics offers financial services providers a digital personalization platform that uses real-time, ultra-scalable predictive analytics to keep customers engaged in the digital age.
  • ProActive FinTech uses a phone app and debit card featuring unlimited mini bank accounts and pre-purchase categorization to help millennial moms with cash-flow management.
  • QE Data offers commercial banking systems a real-time predictive model for net cash-flows that uses machine learning, rich visualization, speedy deployment and real-world banking experience.
  • Qumram uses 100% real-time, video-like recording of every mouse movement, keystroke and button click to help financial services organizations with compliance and transparency issues relating to digital business.
  • RightCapital’s financial and tax-planning platform helps advisers deliver unbundled, quality financial planning and tax-planning services. It works to efficiently and digitally help consumers with the lack of viable business and technology solutions.
  • SaleMove offers financial institutions a live engagement platform to help sell and service complex financial services products online. The platform uses instant video chat and guided browsing with no downloads or installations.
  • Sindeo’s self-directed consumer rate quote and prequalification tool simplifies home financing and refinancing using an integrated platform that offers consumer, real estate partner, and adviser tools that conform to CFPB regulation and ensure a simple and easy consumer experience.
  • SpeechPro’s customer onboarding solution offers multichannel access to help CTOs, developers and other technologists focus on KYC, identity and verification.
  • Swych’s mobile gifting platform offers gift-card recipients a better way to buy, gift, and manage gift cards.
  • Tango Card’s RaaS API 2.0 uses simple-yet-complete delivery technology and domain expertise to help enterprises deliver incentives efficiently and effectively.
  • TokBox’s Financial Services Accelerator Pack offers banks and financial organizations secure and easy-to-embed, real-time communications technology.
  • TransUnion’s interactive data-visualization solution uses big data and analytics to connect and interpret consumer financial data for lenders.
  • Trulioo’s GlobalGateway uses traditional and cyber ID data sources to offer banks, financial services providers, and online marketplaces secure access to reliable, global data sources for instant ID-verification.
  • Trusona’s anti-replay and TruToken technology offers an insured identity platform for sensitive assets.
  • Unbill’s API enables companies to offer bill pay in their app or technology platform without complicated integration or high costs.
  • Uniken’s REL-ID, a card-not-present approval solution, uses mobile API tool kits and DMZ software appliances to help enterprises secure mobile communications.
  • Urban FT’s enhanced, white-label digital banking platform gives financial services organizations, wireless carriers, and other consumer-facing organizations a long-term, competitive advantage that makes their brand integral to customers’ daily financial and online social activities, financial tools, and social features.
  • Xentral Station’s supply-chain funding app helps vendors of all sizes receive cash for trade financing within 24 hours.
  • Zenmonics uses a single, common platform to help banks and their customers minimize friction in customer engagement with channelUNITED.
  • Zooz offers an agnostic, cross-border payments platform to help merchants act on payment processes and save money to maintain their client base.

Stay tuned on the blog for more detailed descriptions. And don’t forget to register now to reserve your spot.

Avoka Locks in $12 Million in New Investment

Avoka Locks in $12 Million in New Investment

Avoka_homepage_June2016

Digital customer acquisition specialist and multiple Best of Show winner Avoka has picked up $12 million in new investment. The venture round featured participation from a variety of institutions and professional fintech investors in Australia and is the first major funding for the company since 2013. Avoka CEO Phil Copeland said the new investment will be used to “accelerate our already strong organic growth prospects, expand our product capabilities … and explore new markets.”

With regard to products, Copeland highlighted Avoka Transact, saying that the investment will help the company continue to build and develop the technology, which he called “the leading single platform for driving customer-centric digital transformation.” He added that part of further developing his company’s solutions will be to integrate fraud, identity management, fund transfer, and core banking functionality into the platform.

Avoka_stage_FS2016

Avoka’s Kevin Mortimer, technical director, and Derek Corcoran, chief experience officer, demonstrated Avoka Transaction Effort Score at FinovateEurope 2016 in London.

Underscoring the importance of growth and expansion to the company’s past and future, Copeland noted that not only did 65% of Avoka’s revenue come from North American and European markets, but also that the percentage “is expected to grow substantially” in the wake of this latest funding round. Advising on the deal was Moelis & Company whose managing director, Ben Wong, called the company “a great example of an Australian technology company with a global footprint based on best-of-breed technology being adopted by global corporate customers.”

Recent headlines for Avoka include a new partnership with fellow Finovate alum Mitek to build a new mobile onboarding solution in May. In April, Beyond Bank won the Celent model bank award with a customer-engagement platform from Avoka, the same month Avoka partnered with Finovate alum eSignLive to enable 100% digital customer acquisition. Avoka was named to the Top Ten FinTech Worldwide by KPMG in March.

Founded in 2002 in Sydney, Australia, and co-headquartered in Denver, Colorado, Avoka demonstrated its Transaction Effort Score (TES) at FinovateEurope 2016. The company has more than 95 working in offices in Sydney, Denver, and London and includes 2 global banks; 5 of the top-50 banks in the U.S.; and 4 of the top-10 banks in Australia among its more than 80 customers.

Finovate Alumni News

On Finovate.com

  • Klarna Raises $35 Million in ‘First Small Step” into Debt Financing
  • D3 Banking Brings in $10 Million from West Partners
  • LendingTree Launches CRA-Eligibility Tool
  • Encap Security Acquired by Client, AllClear ID
  • Avoka Locks in $12 Million in New Investment

Around the web

  • Banco CTT goes live with customer onboarding solution developed by Novabase.
  • Canada’s ATB Financial and Germany’s ReiseBank use Ripple to complete world’s first banking transfer using blockchain.
  • Wired UK profiles Fidor, “the fintech bank run by its customers.”
  • Asseco South Eastern Europe (SEE) named a Representative Vendor in Gartner’s report on open unified digital banking platforms.
  • Fortune.com’s list of the five hottest companies in fintech features alums Kensho and Ripple.
  • Kasasa’s MoneyIsland money-management game for children ranks among iTunes’ most popular apps.
  • Chip-Chap bitcoin marketplace leverages SafetyPay as a payment method.
  • OnDeck launches Accountant Advisor Program to help accountants arrange financing for their small business clients.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Mitek and Avoka Team Up to Provide New Mobile Onboarding Solution

Mitek and Avoka Team Up to Provide New Mobile Onboarding Solution

Avoka_Transact_homepage_May2016

A new partnership will integrate Mobile Fill from Mitek with the digital sales-platform Transact from Avoka. The goal is to make it easier for financial institutions to acquire new customers, originate loans, and onboard customers.

Calling Mitek a “perfect fit” for its strategy to improve its sales platform, Avoka’s Chief Experience Officer Derek Corcoran said that license capture was a “huge step” in the direction of reducing friction during the account-opening process. Mitek chairman and CEO James B. DeBello added that the solution is being introduced by a “top 10 global bank” for retail account opening. “The pre-built integration will make it easy for this and other financial institutions to quickly deploy a comprehensive account-opening solution that will exceed customers’ expectations for a simple, easy-to-use, mobile onboarding experience,” DeBello said.

Mitek_MobileFill_homepage_May2016

Recent headlines for Avoka include providing Beyond Bank with the customer-engagement platform that enabled it to win the Celent Model Bank Award for 2016, and an April partnership with eSignLive that gives financial services companies the ability to completely digitize the customer-acquisition process. The company was named one of the top ten fintech companies worldwide by KPMG in February, and was featured by bobsguide in its “Australian fintech startups to watch” in January.  Founded 2002 in Broomfield, Colorado, Avoka demonstrated its Transaction Effort Score (TES) solution this February at FinovateEurope 2016. At FinDEVr 2016 in New York, Avoka discussed its Transact platform in a presentation, “Agile Design for Customer Acquisition.”  Philip Copeland is CEO.

Mitek was last on the Finovate stage in May for FinovateSpring 2016 where they demoed Mobile Verify. The company added Stephen Ritter* at its new CTO in March, and announced a partnership with Harland Clarke to improve remote deposit-capture security in January. In addition to Finovate, Mitek demoed its technology at FinDEVr 2015 in the presentation: “Amazing Mobile Capture Experiences, Made Easy by Mitek.”

*Ritter is former Emotient SVP of engineering and research.

Finovate Alumni News

On Finovate.com

  • “TransferWise Lands $26 Million, Crossing into Unicorn Territory”
  • Check out this week’s FinDEVr APIntelligence”
  • “Dashlane’s $22.5 Million in New Funding Comes with a Strategic Partner”
  • “Mitek and Avoka Team Up to Provide New Mobile Onboarding Solution”
  • “A Double-Edged Sword: Prosper Increases Rates to Attract Lenders”

Around the web

  • Lendio partners with GoDaddy marketplace to offer small business owners access to working capital.
  • Misys to integrate its FusionBanking Loan IQ technology with Debtdomain from Ipreo.
  • iSignthis announces pilot agreement with iFOREX.
  • CSI globalVCard teams up with MacNair Travel Management to develop a payment solution for travel managers and procurement professionals.
  • NuData Security partners with the National Anti-Organized Retail Crime Association (NAORCA).

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

FinDEVr APIntelligence

FinDEVrSV16-LogoV2(wdate)Our FinDEVr New York developer showcase last week was a success! FinDEVr Silicon Valley will be held October 18 & 19 in Santa Clara. Register today and save.

On FinDEVr.com

  • “EVO and Verifone Partner to Make EMV Payments Feasible at Restaurants”
  • “GreenKey Unveils New CEO and May Launch of Instant Messenger Aggregator”
  • “FICO Launches Score Simulator; Adds New CIO Claus Moldt”

The latest from FinDEVr New York 2015 presenters

  • Celent recognizes EdgeVerve Systems as one of two model bank vendors for 2016.
  • “Finovate Debuts: Nexmo Brings Seamless Multi-Factor Authentication to Mobile Banking Apps”
  • Hyperwallet to help expert freelancers on OnFrontiers network get paid.
  • Markit to power Thornburg Investment Management’s enterprise data-management solution.
  • Beyond Bank wins Celent’s model bank award for 2016, courtesy of its customer-engagement platform from Avoka.
  • “PayPal Marks Rollout of PayPal Credit in the U.K. with Interest-Free Financing”

Alumni updates

  • MasterCard unveils new remittance service in Bangladesh with partners, Western Union, bKash, and BRAC bank.
  • Xero and Waddle team up to combine cloud accounting with invoice financing.
  • “Finovate Debuts: Envestnet “Advisor Now” Offers Robo-Tools for Wealth Management”

Stay current on daily news from the fintech developer community! Follow FinDEVr on Twitter.

Finovate Alumni News

On Finovate.com

  • “Finovate Debuts: Envestnet “Advisor Now” Offers Robo-Tools for Wealth Management”
  • “SocietyOne’s March Madness: New CEO, New CFO, New Major Milestone”
  • “Guardian Analytics Launches Omnichannel Fraud Prevention”

Around the web

  • Beyond Bank wins Celent Model Bank Award for 2016, courtesy of its customer-engagement platform from Avoka.
  • Fastacash announces new CIO, Jorgen Nordin.
  • Xceed Financial merges with Reach FCU; combined entity to deploy DNA core-processing system from Fiserv.
  • Zopa executive chairman and co-founder, Giles Andrews, was named Fintech Leader of the Year.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Where Are They Now? A Look at FinovateSpring 2015 Best of Show Winners

Where Are They Now? A Look at FinovateSpring 2015 Best of Show Winners

Finovatefloor

FinovateSpring is quickly approaching. This year’s show, May 10 & 11 in San Jose, California, will be our biggest show yet with 72 winning ideas pitched to more than 1,500 fintech execs. Pick up your ticket to save your seat. While we’re eager to see this year’s demos, we wanted to reflect on the successes of last year’s Best of Show winners (in alphabetic order):


Alpha Payments Cloud

HQ: Singapore
Founded: 2012
Total funding: $12 million

APCStage

May 2015 demo: Alpha Payments Cloud showed AlphaHub, its omnichannel solution-access platform that helps banks, merchants, MSPs, and ISOs gain access to any solution provider in the world. (Demo video)

Partnerships, presentations, and product offerings since August 2015:


Avoka

HQ: Broomfield, Colorado
Founded: 2002

AvokaStage

May 2015 demo: Avoka showed Transact for Financial Services, which combines social, cloud services, and crowdsourcing into the world’s fastest credit card application. (Demo video)

Partnerships, presentations, and product offerings since September 2015:


MoneyAmigo

HQ: Las Vegas, Nevada
Founded: 2015
Funding: $300,000

MoneyAmigoState

May 2015 demo: MoneyAmigo debuted its new platform that brings financial services to the underbanked and underserved, delivering traditional banking products in an innovative way. (Demo video)

Activities and media coverage since May 2015:


Moven

HQ: New York, New York
Founded: 2011
Funding: $24.4 million

MovenStage

May 2015 demo: Moven introduced its Financial Health Platform that provides real-time, contextualized notifications and interactions that create “gamified money moments.” (Demo video)

Media coverage and new product features since October 2015:


NAMU Systems

HQ: Mahwah, New Jersey
Founded: 2014
Funding: $200,000

NamuStage

May 2015 demo: Namu debuted its Joyful Banking which uses new and intelligent behavior modeling to focus on customer behavior and digital experiences to create a new standard in mobile banking. (Demo video)

Namu’s awards and press coverage in 2015:


Shoeboxed

HQ: Durham, North Carolina
Founded: 2007
Funding: $2 million

ShoeboxedStage

May 2015 demo: Shoeboxed launched Receipt Capture for Banks solution which boosts the functionality of online and mobile banking apps while providing fraud protection. (Demo video)

Shoeboxed recently received media buzz for its product update and corporate move last year:


Stratos

HQ: Ann Arbor, Michigan
Founded: 2012
Funding: $6.63 million

StratosStage

May 2015 demo: Stratos debuted its dynamic Stratos Bluetooth Connected Card and Digital Card Issuance Platform that analyzes card usage trends and interactively engages card members. (Demo video)

Awards and activities:

FinDEVr APIntelligence

FinDEVr APIntelligence

FinDEVrSV16-LogoV2(wdate)Our FinDEVr New York developer showcase last week was a success! FinDEVr Silicon Valley will be held October 18 & 19 in Santa Clara. Register today and save.

Developer news

On FinDEVr.com

  • “Blockchain Dev Platform Stratumn Lands $670,000 in Seed Investment”
  • “Bluefin Payment Systems Raises $6 Million in Growth Equity Financing”

The latest from FinDEVr New York 2015 presenters

  • “OutsideIQ Chosen To Participate In Brazilian Innovation Summit”
  • Investment News looks at how Betterment has added data aggregation, and considers Vanguard’s partnership with Envestnet|Yodlee.
  • PayPal’s Braintree Auth launches to bring its payments platform to more merchants, service providers.
  • Avoka and eSignLive partner to enable 100% digital customer acquisition.
  • Markit unveils new Common Reporting Standard (CRS) solution for tax-residency identification and due diligence.

Alumni updates

  • “FinovateSpring Sneak Peek: Kofax from Lexmark”
  • New strategic partnership connects Klarna’s checkout solution with Modo’s digital payments hub.
  • “Santander and Kabbage Partner to Bring Same-Day Funding to U.K. SMEs”
  • “Barlow Names Xero TaxTouch Most Innovative At 2016 Banking Technology Awards”

Stay current on daily news from the fintech developer community! Follow FinDEVr on Twitter.

Finovate Alumni News

On Finovate.com

  • “Malauzai Launches New Version of Banking Software”

Around the web

  • Aurionpro integrates ValidSoft voice biometrics as an authentication layer.
  • Arroweye Solutions to provide digital on-demand prepaid cards for Marqeta.
  • Blackhawk Network acquires Extrameasures, a prepaid consumer promotions and incentives company.
  • PayPal’s Braintree Authorization launches to bring its payments platform to more merchants, service providers.
  • The Financial Brand looks at the breakdown of Simple’s customer numbers.
  • Avoka and eSignLive partner to enable 100% digital customer acquisition.
  • Wealthfront 3.0 features a new dashboard; software and API integrations with Coinbase, Venmo, and Lending Club.
  • Texas Dow Employees CU, Thrivent FCU, and Neighbors FCU go live with core processing platform from Fiserv.
  • FIS gains accreditation to provide access to faster payments.
  • Markit unveils new Common Reporting Standard (CRS) solution for tax residency identification and due diligence.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • “Personal Capital Exceeds $2 Billion AUM”
  • “WorkFusion Raises $14 Million Series C Round Led by Nokia Growth Partners”
  • “DoubleNet Pay, Token Earn Spots at Plug and Play Accelerator”
  • “SocietyOne Appoints Former WestPac Exec as CEO”

Around the web

  • Payoneer powers international payments for South American e-commerce merchant, Linio.
  • TSYS certifies the new mobile EMV solution from Handpoint.
  • Global Retail Banker interviews Dilip Rao, head of business development and operations for Ripple in the Asia-Pacific region.
  • “Micronotes Names Artificial Intelligence Innovator and MIT Expert Dr. Luis Perez-Breva to Board of Advisors”
  • “Avoka Named Top Ten FinTech Worldwide by KPMG”
  • Notable features Financeit’s COO, Casper Wong.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.