- Samsung partnered with Moneyhub to bring open banking functionality to its self-service, point-of-sale retail kiosks.
- Courtesy of Moneyhub, users of Samsung’s kiosks will be able to make payments directly from their bank accounts to merchant accounts.
- The first of its kind partnership will help save retailers money by providing an alternative to the card networks.
Electronics manufacturer Samsung has chosen open data and payments platform Moneyhub to bring open banking payments to retail, self-service point-of-sale kiosks.
The partnership is the first of its kind, according to both Samsung and Moneyhub, and is designed to provide new payment options for merchants such as quick-service restaurants, retail stores, stadium events, as well as other hospitality-related venues. Customers using the technology will be able to send funds directly from their bank account to the merchant’s account via bank transfer, leveraging a fast and secure payment method that does not require the customer to share credit or debit card information. Using the kiosks is similarly straightforward. Customers simply use their mobile device to scan the QR code on the kiosk’s screen to make their order and manage their payment.
“We are delighted to achieve a world-first with Samsung by bringing the speed, security and cost effectiveness of Open Banking payments to our increasingly fast-paced world,” Moneyhub CEO Samantha Seaton said. “Payments is the new frontier for Open Banking and it is thrilling to see another necessary and impactful business case that brings together the quality of the Samsung kiosk, with the benefits of this new and exciting way to pay.”
The new payment option also will save merchants money by enabling them to avoid the costs associated with credit and debit cards, fees that can consume as much as 5% of their revenue. Open banking payment fees, by contrast, are typically less than 1% of the transaction value. The combination of open banking payments and self-service POS kiosks also helps support businesses’ digital transformation efforts.
Samsung Head of Display Damon Crowhurst highlighted this benefit of the new offering. “Though our partnership with Moneyhub, we are continuing to bring innovative solutions that help our customers navigate the complex landscape of a fast changing business environment,” Crowhurst said. “Implementing the open banking solution on our kiosk platform helps customers drive increased profitability, through efficient, scalable, and cost-effective solutions that are applicable for retail businesses of all sizes.”
A Finovate alum since 2015, U.K.-based Moneyhub began 2022 with the launch of its open banking and open finance front line support service. The new integrated support service, available on both a standalone basis as well as integrated into the clients’ own customer service platforms, provides expert support directly to end-users to help them manage all aspects of open banking and open finance. The company also announced early this year that it was broadening its platform beyond open banking and open finance to embrace open data. The move, which Seaton called “a natural next step in Moneyhub’s journey,” will give clients consensual access to a wide range of cross-industry data including employment, tax, and flexible benefit data, as well as property valuations, identity documents, carbon footprint information, and more.
“We want to put trust, through control of their data, back into the hands of the consumers,” Seaton said, “and in doing so support them in making better financial decisions.”
Samsung made its Finovate debut in 2017 at FinovateFall. At the event, the company demonstrated its Samsung Galaxy S8 smartphone; its biometric authentication solution, Samsung SDS Nexsign; and Samsung DeX which enables users to connect their Samsung Galaxy S8 smartphone to a monitor and keyboard for a desktop experience that supports contextual menus, drag-and-drop functionality, and resizable windows.