nCino Partners with Secure Trust Bank

Secure Trust Bank (STB), a U.K.-based commercial and retail challenger bank with $2.5 billion (£1.9 billion) in assets, will leverage the nCino Bank Operating System to digitize operations and improve the customer experience in its real estate finance (REF) business.

STB’s real estate finance business has developed a $763 million (£581 million) loan book in the four years since it was launched. In addition to looking for a platform that would support this growth and increase operational efficiency, Secure Trust Bank sought a fintech partner with a track record of successfully working with financial institutions.

“It was important to us that our operating platform provider was able to demonstrate both a depth and breadth of banking knowledge and offer solutions for real industry issues, not just technological ones,” REF Head of Operations, Stephen Marrow, said. He credited nCino for living up to its “built by bankers, for bankers” mantra.

“With nCino’s Bank Operating System, STB will be able to reduce manual processes in favor of increased automation, and provide new levels of productivity, transparency, and faster loan turnaround times,” nCino Managing Director – International, Pullen Daniel said. “Combined, these efficiencies will lead to stronger customer relationships and a better experience for customers and bank employees alike. We are proud to be on this growth journey together with STB.”

Built on the Salesforce platform, nCino’s Bank Operating System features customer relationship management (CRM), loan origination, deposit account opening, workflow, enterprise content management, business process management (BPM), digital engagement, and instant reporting in a single cloud-based environment. In addition to improving the quality and access of data across the customer experience, nCino’s platform provides an out-of-the-box functionality that will make it easier and quicker for Secure Trust Bank to tailor the platform to its specific business needs.

Wilmington, North Carolina-based nCino demonstrated its Bank Operating System at FinovateEurope 2017. The company has had a busy 2018 – partnering with Santander earlier this month, teaming up with Tech Qualled in May to help veterans land jobs in fintech, and working with Banesco USA in April to enhance the company’s commercial lending process.

TD Bank announced that it would deploy nCino’s Bank Operating System in March, the same month the company reported the Yorkshire Building Society would also adopt nCino’s technology. The company began the year picking up an investment from Salesforce Ventures that took its total funding beyond $81 million. Pierre Naudé is CEO.

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This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

nCino Partners with Tech Qualled to Help Veterans Get into Fintech

While many Americans are firing up the grill to prepare for Memorial Day weekend, nCino is celebrating the holiday with a new partnership. The company is teaming up with U.S. military veteran training organization, Tech Qualled, to help qualified veterans land jobs at the Wilmington, North Carolina-based fintech.

“At nCino, we are committed to hiring people who embody our culture and core values, and who bring a unique set of knowledge, skills, and experience to the table,” nCino EVP Josh Glover said. A former Marine and combat veteran himself, Glover added, “We are extremely proud to work with Tech Qualled to ensure we continue to hire the right people, and are honored to expand opportunities and access for those who give so much to our country.”

With 80% of its graduates meeting employer expectations in their first year after being hired, Tech Qualled credits its industry-relevant curriculum for helping veterans succeed. This includes focus on topics ranging from data center solutions and basic networking to cloud computing and software applications. Co-founder and president Justin Ossola noted that the company’s selection process was also instrumental in guiding veterans to opportunities that were ideal fits. “We have selective and specific criteria for making sure we pick candidates with the right blend of soft skills and personality traits,” Ossola said. Since its founding in 2015, the company has helped more than 120 veterans secure jobs in the technology industry.

Founded in 2012, nCino demonstrated its Bank Operating System at FinovateEurope 2017. With more than 275 employees and more than 130 clients, nCino provides a solution that combines CRM, loan originations workflow, ECM, business intelligence and reporting in a single, secure, cloud-based environment. nCino’s client institutions have experienced a 19% increase in loan value, a 34% shortening in loan closing time, and a 54% reduction in policy exceptions thanks to nCino’s platform.

In a busy 2018, nCino has added a Retail Sales and Service solution to its Bank Operating System, and won deployments of its technology with Banesco USA, TD Bank, and Yorkshire Building Society. In March, nCino worked with Enforce to help FIs transition to cloud-based solutions, and in April the company partnered with fellow Finovate alum VASCO to integrate its eSignLive-developed e-signature technology into its platform for banks.

nCino has raised more than $133 million in funding and includes Salesforce Ventures and Insight Venture Partners among its investors. Pierre Naudé is CEO.

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