Once SaleMove, Glia Raises $20 Million in Post-Rebrand Funding

Omnichannel digital customer engagement platform for financial services Glia has raised $20 million in new funding. The Series B round for the Best of Show winning company formerly known as SaleMove was led by Insight Venture Partners, and takes Glia’s total capital to $29 million.

The company will use the funds to get bigger, adding to its product development, sales, solutions, and marketing organizations and infrastructure. Glia co-founder and CEO Dan Michaeli praised Insight’s record of collaborating with “best-in-class SaaS companies” and made a direct connection between the firm’s investment with Glia’s growth plans.

“By adding an investor as strong and experienced as Insight, we are poised to rapidly expand Glia’s market reach,” Michaeli said.

Left to right: Glia’s Jordan Christopher (SVP Sales) and Patrick Yoon (Account Executive) demonstrating Omniguide at FinovateEurope 2019.

Glia specializes in helping companies maximize the way they engage with their customers. Its digital communications platform enables businesses to leverage messaging, video, co-browsing, AI, and voice to communicate with their customers the way they want to communicate and via the channel of their choice – whether between sessions or in the middle of a session.

“Almost every interaction between businesses and customers today involves a screen, yet the main method of getting in touch is still an old-school phone call,” Michaeli explained. “Over the next 3-5 years, the move from phone-first to digital-first communication will define the businesses that win customer experience in their category.”

With Glia, a customer service conversation can begin on a smartphone, transition seamlessly to co-browsing, and then move on to conversational AI with an intelligent agent or live chat with a human representative. And while the technology has strong application for sales teams (hence the company’s original name, SaleMove), the evolution of the technology has led to an evolution in the way the technology can be deployed.

“As we’ve built on (our) initial vision, our customers have found many ingenious uses for our functionality that we didn’t imagine at the time,” Michaeli said. “We realize now that the platform does so much more than move sales, so we’ve made the decision to build a brand which supports that wider vision of the value our customers are achieving.”

A four-time Best of Show winner as SaleMove, Glia picked up a fifth Best of Show award for its live demo at FinovateEurope earlier this year. At the conference, the company showed how its new solution, OmniGuide, enables companies to deploy one or more conversational AI engines across the enterprise.

Finovate Alumni News

On Finovate.com

  • Once SaleMove, Glia Raises $20 Million in Post-Rebrand Funding.
  • Doxo to Provide Electronic Billpay Solution to R.R. Donnelley & Sons Company.

Around the web

  • Low code development platform OutSystems reports record revenues for 2018.
  • NICE Robotic Process Automation (RPA) teams up with CallVU.
  • Finastra named a leader in the IDC MarketScape: Worldwide End-to-End Corporate Banking Solution Providers 2019 Vendor Assessment report.
  • Kony named a leader for low-code development platforms by independent research firm.
  • OurCrowd announces it has raised $1 billion to date.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

FinovateEurope Demo Videos Are Live!

Just in time for your weekend viewing, the demo videos from FinovateEurope 2019 are now available for free in our video archives.

Whether you joined us in London at the Tobacco Dock last month, or will be watching the show for the first time, we think you’ll enjoy our high quality videos of each company that took the stage.

As a sampler, here are the demo videos from the eight companies that won Best of Show awards at FinovateEurope this year.

CREALOGIX

Dorsum

Glia (formerly SaleMove)

iProov

Launchfire

PayKey

Voca.ai

W.UP

FinovateEurope Best of Show Winners Announced

The votes have been tallied and the people have spoken! Here are the winners of our Best of Show awards for FinovateEurope 2019.

CREALOGIX for its TimeWarp insights platform that enables banking customers to simulate various scenarios in their financial lives.

Dorsum for its My Wealth solution for hybrid advisory processes in wealth management.

Glia (formerly SaleMove) for its technology that creates digital-first moments that simplify and transform communications between businesses and their customers.

 

iProov for its solutions that assure the genuine presence of your user by leveraging controlled illumination with uniquely powerful anti-spoofing.

 

Launchfire for its leadership in game-based employee and customer engagement for financial institutions.

PayKey for its technology that bridges the gap between banks and social apps with a unique smartphone keyboard that enables frictionless access to key banking services.

Voca.ai for its intelligent virtual assistant for call centers that enables businesses to reach their customers at scale with a personal, human touch.

W.UP for its technology that transforms the way banks generate digital revenue and interact with clients through AI-powered experiences.


Notes on methodology:
1. Only audience members NOT associated with demoing companies were eligible to vote. Finovate employees did not vote.
2. Attendees were encouraged to note their favorites during each day. At the end of the last demo, they chose their three favorites.
3. The exact written instructions given to attendees: “Please rate (the companies) on the basis of demo quality and potential impact of the innovation demoed.”
4. The eight companies appearing on the highest percentage of submitted ballots were named “Best of Show.”
5. Go here for a list of previous Best of Show winners through 2014. Best of Show winners from our 2015 through 2018 conferences are below:
FinovateEurope 2015
FinovateSpring 2015
FinovateFall 2015
FinovateEurope 2016
FinovateSpring 2016
FinovateFall 2016
FinovateAsia 2016
FinovateEurope 2017
FinovateSpring 2017
FinovateFall 2017
FinovateAsia 2017
FinovateMiddleEast 2018
FinovateEurope 2018
FinovateSpring 2018
FinovateFall 2018
FinovateAsia 2018
FinovateAfrica 2018