Royal Bank Canada Leverages Personetics to Pilot New Automated Savings Service

Royal Bank of Canada (RBC), with the help of Personetics Cognitive Banking’s applications, will deliver two new services this autumn that provide AI-powered financial guidance and an automated savings programme through the bank’s mobile app, reports Antony Peyton of Banking Technology (Finovate’s sister publication).

The development follows on from last month, when RBC unveiled these two digital services: NOMI Insights and NOMI Find & Save.

Based on predictive analysis of individual behavior and spending patterns, Personetics said its solutions enable RBC to provide clients with personalized insight and advice for day-to-day money management.

Examples of insights include identifying unusual transactions which may require action, automatically issuing reminders based on past activity, and predicting potential issues.

Personetics is headquartered in New York and was founded in 2011. It also has offices in London and Tel Aviv. The company demonstrated its Personetics Anywhere chatbot solution for the financial services industry at FinovateFall 2016.

Finovate Alumni News

On Finovate

  • Royal Bank Canada Leverages Personetics to Pilot New Automated Savings Service.
  • Live Demos and Deep Dives: FinovateFall Takes to Twitter.

Around the web

  • Baker Hill teams up with BOLTS Technologies to provide streamline account opening.
  • Jack Henry & Associates again named to 2017 IDC Financial Insights FinTech 100 Ranking.
  • Insuritas hires former credit union CEO, Rose Ann Lambert, as EVP of Corporate Sales.
  • CREALOGIX notes growth in international sales in release of 2016/2017 financial year results.
  • TickSmith adds fintech veteran Mark Rodrigues to its board of directors.
  • Texas-based Amplify Credit Union ($870 million in assets) to deploy Fiserv’s DNA platform.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

 

Finovate Alums Among Top Investment Targets for Top European Banks

Earlier this year, CB Insights took a look at where fifteen of the top European banks were spending their investment dollars. The result is an interesting portrait of an industry appears very committed to three areas of fintech in particular: blockchain, financial services software, and Regtech. Of the 15 banks represented in CB Insights’ survey, all but one had invested in R3, the blockchain consortium, with ten banks investing in financial services software companies, and eight banks funding Regtech firms.

Also noteworthy is the presence of ten Finovate/FinDEVr alums among the investments. Symphony Software Foundation, an alum of our developer’s conference, FinDEVr, was the alum with the most support from among the 15 European banks. Santander was the bank with the broadest support among our alum community, backing six out of the 11 alums listed.

Kabbage (FinovateSpring 2015)

  • Founded in 2009
  • Headquartered in Atlanta, Georgia
  • Total Capital Raised: $488 million
  • Top European banks: Santander, ING

Personetics (FinovateFall 2016)

  • Founded in 2010
  • Headquartered in Tel Aviv, Israel
  • Total Capital Raised: $18 million
  • Top European bank: Santander

Prosper (FinovateSpring 2009)

  • Founded in 2006
  • Headquartered in San Francisco, California
  • Total Capital Raised: $355 million
  • Top European bank: Credit Suisse

Ripple (as OpenCoin, FinovateSpring 2013)

  • Founded in 2012
  • Headquartered in San Francisco, California
  • Total Capital Raised: $93.6 million
  • Top European bank: Santander

SaveUp (FinovateSpring 2014)

  • Founded in 2011
  • Headquartered in San Francisco, California
  • Total Capital Raised: $7 million
  • Top European bank: BBVA

SigFig (FinovateFall 2011)

  • Founded in 2007
  • Headquartered in San Francisco, California
  • Total Capital Raised: $60 million
  • Top European banks: Santander, UBS

Socure (FinvoateFall 2015)

  • Founded in 2012
  • Headquartered in New York, New York
  • Total Capital Raised: $29.4 million
  • Top European bank: Santander

SumUp (FinovateEurope 2013)

  • Founded in 2011
  • Headquartered in Dublin, Ireland
  • Total Capital Raised: $44.3 million
  • Top European bank: BBVA

Symphony Software Foundation (FinDEVr New York 2017)

  • Founded in 2014
  • Headquartered in Palo Alto, California
  • Total Capital Raised: $229 million
  • Top European banks: BPCE/Natixis, UBS, Deutsche Bank, Societe Generale, BNP Paribas, Credit Suisse

Tradeshift (FinovateEurope 2012)

  • Founded in 2010
  • Headquartered in San Francisco, California
  • Total Capital Raised: $182 million
  • Top European banks: Santander, HSBC

Tyfone (FinovateSpring 2008)

  • Founded in 2004
  • Headquartered in Portland, Oregon
  • Total Capital Raised: $13.4 million
  • Top European bank: Deutsche Bank

The analysis focused on fintech investments from 2012 through June 2017, and includes investments made by the venture arms of the banks shown.

With AI and Automation, Personetics Act Turns Banking Apps into Financial Wellness Apps

Courtesy of new AI-powered technology, cognitive analytics specialist Personetics has made it that much easier for bank customers to save money and pay off debt. The new solution, Personetics Act, leverages automated algorithms to help customers define and set actionable financial goals. The technology then analyzes the customer’s finances to see ways that funds and payments can best be arranged to meet those goals whether the customer is simply looking to save more, retire debt faster, or set aside money for a specific goal at a specific time.

“We believe that automated programs personalized to individual customer needs and objectives will soon become an essential part of every bank’s product portfolio,” Personetics co-founder and CEO David Sosna said. He added that Personetics is already providing automated money management technology to “some of the world’s leading banks.” Available as a white-label solution, Personetics Act can help banks attract and retain customers whose primary accounts are with other institutions, as well as increase wallet share for current account holders. Customers get an intelligent money management solution that learns user’s preferences and optimizes its recommendations with use.

More than the latest in Personetics’ suite of cognitive banking solutions, Personetics Act embraces the trend toward “turning mobile apps from banking apps to personal finance apps” as Sosna told American Banker, which called the technologies “a digital CFO in your pocket.” Also writing for American Banker, Penny Crossman noted that FIs like Wells Fargo have been working with Personetics to create financial wellness solutions guided by predictive analytics. One such implementation was Wells Fargo’s Daily Change app launched last year that is powered by Personetics. The app enables customers to link checking and savings accounts and schedule transfers between the two.

Founded in 2010 and headquartered in Tel Aviv, Israel, Personetics demonstrated its Personetics Anywhere chatbot solution at FinovateFall 2016. The company began the year with an investment from Santander’s venture capital arm, Innoventures, and a deal to power a new chatbot launched by Societe Generale. Personetics has raised $18 million in total funding.

Finovate Alumni News

On Finovate.com

  • Blockchain Lands $40 Million Series B.
  • With AI and Automation, Personetics Act Turns Banking Apps into Financial Wellness Apps.
  • Student Loan Genius Joins Inaugural U.S. Class of BBVA Program for Social Entrepreneurs.

Around the web

  • Greater Wyoming FCU ($23 million in assets) transitions to integrated banking solutions from Fiserv.
  • Mitek adds Jeff Davison as new Chief Financial Officer.
  • Trustly readies first The State of Online Banking report for release next week.
  • ZipZap chosen to participate in U.K. Financial Conduct Authority (FCA) Regulatory Sandbox.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

 

Finovate Alumni News

On Finovate.com

  • Spiff Partners with Nordea Liv to Launch Mobile Savings App.
  • PayPal Acquires TIO Networks in $230 Million Deal.
  • Qumram’s Regtech Offering Lands $1.49 Million

On FinDEVr.com

Around the web

  • TransferWise announces integration with Facebook Messenger.
  • Valiant Bank to deploy new customer engagement platform from Backbase.
  • Thomson Reuters Labs’ latest data science lab opens in Singapore.
  • Malauzai reports record growth for 2016.
  • Santander’s VC arm invests undisclosed amount in Personetics.
  • Standard Chartered leveraging WeChat’s online payment gateway to launch e-commerce solution for corporates.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Société Générale to Launch Personetics-Powered Chatbot

Personetics_homepage_January2017

Looking for a fintech to build a chatbot for your bank? Tucked inside a recent survey by Personetics was this note from the Head of Innovation Lab at BRD Groupe Société Générale, Horia Velicu. The survey measured attitudes among decision-makers at more than 200 financial institutions toward chatbot technology.

Our goal is to create an experience in line with how customers want to interact with businesses in the digital age. If I can order a ride or buy food on Facebook Messenger, I should also be able to manage my money in the same conversational and real-time environment.

And lo and behold, both Finextra and American Banker have cited Société Générale as one of the major FIs exploring chatbot technology and turning to Personetics to do it. SocGen plans to introduce their chatbot through its Romanian banking unit later this year. And while the initial deployment will be limited to responding to investor queries about equity funds, success here will lead to other uses of the chatbot, such as retail deposit accounts and billpay, as well as rolling out the technology in other areas.

Personetics_stage_FF2016

Pictured (left to right): Solution Architect Sudharshan Krishnan and CEO/co-founder David Sosna demonstrating Personetics Anywhere at FinovateFall 2016.

“The true test for conversational commerce is in the ability to solve real problems and guide customers through meaningful and sometimes complex commercial and financial activities,” Personetics co-founder and CEO David Sosna said. His company’s survey revealed that more than three quarters of those who responded said they believed chatbot technology would be “a viable commercial solution now or within the next 1 to 2 years.” Additionally, a majority of respondents believe a “substantial share” of customer interactions will be managed by chatbots within the next 3 to 5 years.

Personetics specializes in helping banks create personalized digital experiences for their customers. Founded in 2010 and headquartered in Tel Aviv, Israel, Personetics demonstrated its Personetics Anywhere chatbot at FinovateFall 2016. The company launched its Chatbot Bootcamp last fall, and earned a spot in the FinTech Forward 20 “Companies to Watch” roster. We featured Personetics in our look at Finovate alums “representing fintech innovation in Israel” last summer, and profiled the company in our Finovate Debut series. In addition to Anywhere, Personetics offers a next-generation, natural language powered, digital self-service product, Personetics Assist, and a customer relationship solution called Personetics Engage that leverages predictive analytics to enable banks to help customers reach financial goals.

Finovate Alumni News

On Finovate.com

  • Revolut Unveils Billsplitting Feature.
  • Check out this week’s FinDEVr APIntelligence.
  • ThreatMetrix Shows Off its Strongest Year Yet.
  • Société Générale to Launch Personetics-Powered Chatbot.

Around the web

  • Five Degrees provides CRM and BPM technology for new UK robo advisor, Munnypot.
  • Coinbase wins New York State Department of Financial Services (NYDFS) virtual currency and money transmitter license.
  • FICO and Ethoca partner to improve card acceptance rates, fight CNP fraud, and reduce disputes.
  • PwC and Oracle team up to help FIs meet new accounting standards.
  • Handpoint expands line of commerce solutions with semi-integrated mobile EMV for cloud POS.
  • Guardian Analytics appoints Varouzhan Ebrahimian as the company’s new Chief Technology Officer.
  • Finextra: Blockchain launches Digital Asset Research Lab.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • Finovate Debuts: Juvo’s Identity Scoring Builds Credit for the Underserved.

Around the web

  • Techfoliance features Dyme, Personetics, and Finn.ai.
  • Cryptocoins news examines LendingRobot’s new automated hedge fund.
  • The CardLinx Association unveils Microsoft-developed, open source, card-linking software available to public.
  • Capital One forges strategic partnership with Bill.com and Gusto to develop financial management tools for SMEs.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • FinDEVr Silicon Valley: When You’re a Dev, You’re a Dev All the Way
  • DriveWealth Brings Robo-advisory to Latin America in New Partnership with Alkanza. See DriveWealth make its FinDEVr debut next week at FinDEVr Silicon Valley 2016.

Around the web

  • Personetics launches Chatbot Bootcamp.
  • Klarna unveils online retailer financing.
  • ACI Worldwide to provide back-end tech for TransferWise’s integration into the Faster Payments Scheme.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alums Earn Spots in FinTech Forward 20 “Companies to Watch”

fintechforward_americanbankerbai

Half of the companies in the FinTech Forward 20 “Companies to Watch” list presented by American Banker and BAI this week are Finovate/FinDEVr alums. These 10 companies range from payments innovators and security specialists to alt-lending platforms and mobile banking app builders—the list even includes a pair of alums that have earned multiple Best of Show awards.

“The following 20 companies are the standouts among a pool of companies that nominated themselves and ones familiar to our judges,” American Banker declared in an announcement accompanying a slideshow of the FinTech Forward 20. When evaluating the various companies, judges were encouraged to ask themselves questions such as: “Is this organization solving relevant problems for the banking industry?” and “Does it speak to the challenges the industry faces now.”

Below are the ten Finovate/FinDEVr alums that made the cut. The rest of the FinTechForward 20 is listed below.

  • Currency cloud (FF16)
    • Founded in 2012
    • Headquartered in London, United Kingdom
    • Michael Laven is CEO
    • $35 million raised
  • identitii (FF16)
    • Founded in 2014
    • Headquartered in Sydney, Australia
    • Nick Armstrong is co-founder and CEO
  • BehavioSec (FF15)
    • Founded in 2007
    • Headquartered in Stockholm, Sweden
    • Neil Costigan is CEO
    • More than $8 million raised
    • Two-time Finovate Best of Show winner
  • InSpirAVE (FF16)
    • Headquartered in Pittsburgh, Pennsylvania, and New York City, New York
    • Om Kundu, founder, is CEO and chairman
  • Moven (FF16)
    • Founded in 2011
    • Headquartered in New York City, New York
    • Brett King, founder, is CEO
    • More than $24 million raised
    • Two-time Finovate Best of Show winner

Commenting on its spot on the list, Finovate newcomer InSpirAVE founder and CEO Om Kundu said the recognition was a “testament that our patent-pending technology enables financial institutions partnering with us to set themselves apart.” Kundu said his company’s solutions help FIs “tangibly boost deposits and payments revenues” as well as improve customer engagement and share-in-wallet in enduring ways.

Co-founder and CEO of CUneXus credited his firm’s one-click consumer-lending technology for catching the Fintech Forward judges’ attention. He said banks and credit unions were growing the size of their loan portfolios and “competing with emerging technologies” by adopting CUneXus’ solutions.

Speaking for Alkami Technology, which demoed at Finovate 2009 as iThryv, founder Stephen Bohanon, chief strategy and sales officer, pointed to his company’s flagship Alkami ORB platform and called it an example of the sort of “user experience brought about by great design and tightly coupled integration” that increasingly will set FIs apart. “ORB gives banks and credit unions a competitive advantage by placing strong emphasis on delivering the ultimate digital banking experience,” Bohanon said.

Also on the Fintech Forward 20 Companies to Watch list were:

  • Autobooks
  • Kasisto
  • ClickSWITCH
  • Built
  • BookingBug
  • Lenndo
  • Supipay
  • Self Lender
  • Private Wealth Systems
  • Yantra Financial Technologies

Fintech Forward is a collaboration between American Banker and BAI that combines research, media, and event hosting into a single professional, educational enterprise. In addition to its Fintech Forward 20 “Companies to Watch” list, Fintech Forward also publishes a Top 100 Companies and Top 25 Enterprise rankings.

Fintech Trending: Bots Break Out, AI Gets Personal, and Blockchain Buys the Farm

finovatefall2016_stage_crowdshot

Is it fair to judge a fintech conference based on the way it reflects, anticipates, and even uncovers what’s most important in the field? We think so, and were once again impressed by the way FinovateFall this month helped spread the story of fintech in the second half of 2016.

After all, we read about new technologies every day. But once the wow factor subsides, the question remains: Does it really work? Is anybody, any bank, any business in the real world actually putting this great looking, great sounding technology—these bots, this blockchain—to the test?

The good news is that the good news is true: new technologies like chatbots not only work, but were demonstrated live on stage by companies like Personetics (F16); Fiserv (F16); Kore (F16); and FinovateFall 2o16 Best of Show winner, Backbase (F16). We can even include companies like Clinc (F16) in this category of innovations that make it easier for people to communicate with technology. Clinc, which also won Best of Show honors at FinovateFall, developed and demonstrated an artificial intelligence-based natural language, using an intelligent assistant that earned rave reviews from both attendees and the media.

  • “Backbase promises 60-second customer on-boarding with new solution”—Banking Technology
  • “Bots Are Everywhere, But Are They Ready for Banking?”—Bank Innovation

What about the blockchain, you ask? Earlier this year at FinovateSpring, our attendees awarded a Best of Show trophy to BanQu (F16), a company that uses blockchain technology to help refugee and displaced persons re-establish community ties through identification and financial inclusion. This month at FinovateFall, we met Full Profile (F16), an Australian company leveraging the blockchain to support real-time settlement, financing, and provenance-tracking of agricultural commodities.

  • “Blockchain technology extends to agricultural contracts”—The Australian

But FinovateFall was about more than the most headline-grabbing technologies. As our Best of Show voting revealed, the appeal of technology to solve more everyday problems—be it buying a car or a gift card—remains strong as well.

“You’ve Got A Car!” and a Digital Revolution in Regifting

This certainly seems to be what Finovate attendees had in mind when it came to Finovate newcomer and Best of Show winner AutoGravity (F16). Founded last fall, the Irvine, California-based startup leverages the smartphone to make every aspect of the car-buying experience easier, from initial selection of a vehicle all the way through the financing process. As with a growing number of fintech solutions, AutoGravity combines several innovations we’ve seen individually in fintech demonstrations over the years—document scanning; the integration of social media with credit application; geolocation—to produce a solution that seeks to disrupt traditional auto financing as we know it.

Swych (F16), the mobile gifting platform that also won Best of Show, is another example of technology making magic out of the otherwise mundane. The company facilitates the purchase, sending, redemption, and exchange of gift cards using digital technology that puts the smartphone at the center of the process. Based out of Plano, Texas, Swych’s technology brings the gift card industry into the 21st century, potentially helping breathe new life into what is typically thought of as the “gift of last resort.”

  • “Mobile tech for automobile lending, gift card redeeming snag top prize at Finovate”—Bizjournals
  • Brief: FinovateFall 2016 Best of Show—CrowdfundInsider

Security: short and sweet

It is no exaggeration to say that Trusona (F16), a two-year-old security specialist out of Scottsdale, Arizona, provided one of the most well-received demos of the year. And a large part of what made it so successful (and such a must-watch) was the way the demo itself embodied the dream of a simple security solution that works the same way every single time.

By quickly and effortlessly authenticating and logging in repeatedly in the course of six minutes, Trusona CEO and founder Ori Eisen did what every person who has ever wracked their brain for their most recent password, or struggled to enter a captcha code on a mobile phone, wants out of a security solution: Make it fast, make it easy, make it work the same way every single time. With plenty of competition in the security space from innovators on stage and off, it is no surprise that Trusona, with its #nopassword campaign and did-I-mention-it’s-free offering, stood out from the pack.

  • “Trusona Wins ‘Best of Show’ at FinovateFall 2016—MarketWired

Everybody loves a (six-time) winner

No discussion of FinovateFall would be complete without a tip o’ the hat to MX (F16). The company took home its sixth Best of Show trophy, impressing audiences with its PowerSwitch technology that allows an FI to quickly establish a new card of reference for consumers across a variety of platforms such as Netflix, Uber, Hulu, and Amazon.com. This gives financial institutions a powerful tool in attracting new customers and in providing new options to existing customers. It also gives FIs potential access to what MX CEO Ryan Caldwell called “a mountain of interchange”—more than $200 billion in 2015 according to MX—that banks and credit unions can’t afford to miss.

  • “MX Achieves Innovation Milestone, Becomes First Company to Win Finovate Best of Show Six Times”—MX Blog

For more coverage on FinovateFall, check out our press roundup and our FinovateFall on Twitter post.

In other news

A hybrid debit/credit card

San Francisco-based startup Zero raised $2.5 million this week. While the investment sum is not particularly notable, what the company is doing certainly is.

Zero offers a Visa credit card that works in conjunction with a mobile app, but it’s not just another alt/neo/challenger bank. The differentiating factor is that Zero deducts money from the user’s account in real time just like a debit card, so there is no monthly bill. Unlike a debit card, however, transactions process on credit card rails so cardholders receive from 1% to 3% cash-back on purchases. It also touts no fees and pays higher interest on deposits (though they don’t yet specify how much) than traditional savings accounts.

The credit card is made out of solid metal and the app offers great looking PFM tools that forecast users’ balances into the future. Clearly, the startup has millennial users in its sights and claims to have the potential to increase a credit score, since there’s no way to default on payments.

The company makes money on merchant processing instead of charging fees to users. It also saves money on advertising by using a pyramid-scheme referral approach (which worked on me as I shamelessly promoted them on Facebook yesterday).

With recent talk of credit cards falling out of favor with millennials because of their hesitancy toward debt, Zero offers an option that provides the best of both worlds—the cash-back and credit-building opportunities that come with credit cards, and the real-time transactional capability of debit cards.

Another just-launched startup doing something similar is New York-based Debitize. However, Debitize does not issue a new credit card but instead aggregates customers’ existing credit-card transactions and initiates a real-time transfer from their checking account to cover the charges. Keep an eye on this space; we think we’ll see FIs picking up on this idea in the next couple of years (presuming regulators allow the practice).

New ACH regulation

The first phase of same-day ACH-transfer regulation lands today. And while the final phase will not hit until March 2018, all bank and credit union accounts must now accept same-day transfers.

To help banks move forward with the new rule, Dwolla (F11) launched a white-label API for same-day ACH. The API, which is in a pilot program, currently supports credits only. Dwolla will roll it out with more partners in Q4 of this year.

The Clearing House, the organization behind the ACH modernization, has partnered with IBM’s (F16) Power8 to serve as the hosting program for same-day ACH. U.K.-based Vocalink (purchased by Mastercard in July 2016) is set to deliver the platform, which will roll out to banks in the U.S. within the next year.