How they describe themselves: masterQueue is a FinTech platform for the debt collection industry that automates the gathering, organizing and tracking of large sets of unstructured data from multiple data aggregators. Using Artificial Intelligence, masterQueue saves Financial Institutions millions in wasted time and energy when looking for data to contact customers they’ve lost touch with. It also automates regulatory compliance and data privacy tracking to insure compliance with State and Federal laws, making collections easy.
How they describe their product/innovation: mQcompliance is a feature in masterQueue designed by our staff and our clients in a collaborative effort to automate, manage, and track the complex myriad of state and federal debt collection laws. This feature allows financial institutions and their third-party vendors to work in a common system, sharing the rules and ensuring that they meet these constantly changing and difficult to track laws built around contacting customers who are past-due on a debt. In addition, we track every piece of data to ensure strict data privacy laws, like CCPA, are met.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms, licensed
Bus. Dev. & Press: John Lewis, CEO & Founder