How they describe themselves: Finscend is revolutionizing the way credit card disputes are processed. Its Bank Dispute Platform (BDP) has attracted wide interest as the first such solution that employs artificial intelligence and machine-learning technology to evaluate and recommend to the bank the most appropriate response for dispute. Finscend was selected by attendees at MoneyLIVE Europe 2018 as the start-up they were most likely to invest in and the start-up with the greatest chance of reaching scalability.
How they describe their product/innovation: Finscend is demonstrating its unique Banking Dispute Platform (BDP). The most technologically advanced solution of its kind, BDP was conceived and designed for banks, other financial institutions and credit card issuers by financial industry veterans who have a first-hand professional understanding of the challenges of dispute resolution. Its core is an AI-driven engine that streamlines the entire dispute process by offering real-time reporting, batch processing, fraud monitoring, and an enterprise user account area.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms, licensed