How they describe themselves: Sitehands bridged the gap between people and technology to create Field Services 2.0. Spanning 190+ countries with a global network of 20,000+ certified technicians, we created the world’s first on-demand marketplace for IT field services. If you need a person, in any location, to perform IT field services, Sitehands delivers.
Sitehands was built to revolutionize the way IT field services work is delivered and to ensure customers receive dependable outcomes in a frictionless and cost-efficient model. No one company is big enough to do this, but a marketplace and a community is – and that’s what we are.
How they describe their product/innovation: Sitehands is bringing innovation to hands-on field services work. As the only outcome-driven platform that currently exists, Sitehands delivers a white glove model that provides accountability, real time updates, and transparency for every field service transaction.
At Finovate, we are demoing our new Technician Application. This app is built for technicians to engage on IT field service work in a way that enables them to work anywhere and get jobs done faster with 24/7/365 support from the Sitehands Service Operations Center.
Product distribution strategy: Direct to Consumer (B2C), Direct to Business (B2B), through financial institutions