How they describe themselves: SaleMove is a software company based in New York City that creates customer engagement solutions for the enterprise. Through its full-suite of products, SaleMove enables companies to provide a better customer experience by facilitating contextual conversations with customers across a variety of channels. Without any downloads or installation, SaleMove turns a company website into a full-featured engagement center – allowing companies to identify and observe their highest-value visitors in real-time, communicate with the channel of their choosing (chat, audio, or video), and guide them through resolution with our award-winning CoBrowse technology.
How they describe their product/innovation: OmniCore, SaleMove’s all-in-one customer engagement platform, enables companies to deliver highly contextual sales and support conversations to website visitors in real-time. OmniCore allows company agents to manage live chat, audio & video chat, and CoBrowsing from one seamless, secure, and scalable platform. Through only a single line of code, OmniCore can be up and running quickly and easily – requiring no downloads or installation for your agents or customers. OmniCore allows you to identify your highest-value website visitors, communicate effortlessly through the most relevant channels, and create high-touch engagement with rich visual context – leading to increased online conversion, improved customer support & experience.
Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms