Finovate Demo Video Archives

Presenter Profile:

How they describe themselves: Progress offers the leading platform for developing and deploying mission-critical business applications. Progress empowers enterprises and ISVs to build and deliver cognitive-first applications that harness big data to derive business insights and competitive advantage. Progress offers leading technologies for easily building powerful user interfaces across any type of device, a reliable, scalable and secure backend platform to deploy modern applications, leading data connectivity to all sources, and award-winning predictive analytics that brings the power of machine learning to any organization.

How they describe their product/innovation: Progress NativeChat is an AI-driven platform for creating and deploying conversational chatbots. With NativeChat, call center operators are relieved of mundane activities, repetitive calls and basic transactions, giving them more time to delight and retain customers. Progress NativeChat is trained like a person to generate a conversation flow enabling customers to converse with chatbots in a natural way and on the device of their choice.

• Supports transactional and FAQ interactions
• Understands natural conversations in 72 human languages
• Up and running in 2-weeks
• Easy Integration with backend systems
• Adapts and learns without developer support

Product distribution strategy: Direct to Business (B2B), through other fintech companies

Contacts

Bus. Dev. & Sales: Hristo Borisov, Product Management Director, hristo.borisov@progress.com
Press: Erica Burns, Marketing Director, erica.burns@progress.com