How they describe themselves: Bpm’online is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of bpm’online is to help companies ACCELERATE!
How they describe their product/innovation: Bpm’online financial services is an innovative process-driven CRM designed for corporate and retail banks and financial institutions to streamline customer-facing processes and enhance customer experience. Its core advantages for users are intelligent business process management capabilities and a single platform for all customer-facing operations. Bpm’online consistently updates its tools for business process management to enable users to change and optimize processes faster than ever. It enables users to specify a custom sequence of steps for case stages as well as create several case flows for one section. In addition, intelligent Natural Language Processing tools enrich customer profile with the most accurate data from incoming emails.
Product distribution strategy: Direct to Business (B2B)