FinovateEurope 2018 / NF Innova

Presenter Profile:

How they describe themselves: NF Innova is a member of the New Frontier Group, one of the largest ICT System Integrators in CEE.

Sole focus of NF Innova is the creation of the state-of-the-art Customer Engagement Solutions.

Intelligently structured Opti-channel Digital Banking platform with Digital Core Component and Powerful Segmentation, allows financial institutions to fully digitize and automatize their processes. At the same time, it secures completely personalized real-time services with immediate execution, and easy on-boarding across any digital channel.

The platform delivers a smooth journey via the channel of choice, tailored to customers’ specific needs, guiding them to the channel that will guarantee the best possible experience for them.

How they describe their product/innovation: There is a lot of communication going on via various messaging apps. Banks need to embrace that playground and deliver everyday banking as simple as chatting. In our demo we explain how banks and financial institutions can design unique customer experiences using a chatbot as an assistant in fully digitalized and automatized loan approval process. Our iBanking platform ensures seamless customer journey, delivering the best experience possible on the channel of their choice and innovation that will be showcased is a part of this Opti-channel Digital Banking platform.

Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms, licensed


Bus. Dev.: Vasa Šegrt, CEO,
Press: Aleksandar Lenov, Marketing Specialist,

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