FinovateEurope 2018 / Intelligent Environments

Presenter Profile:

How they describe themselves: Intelligent Environments provides financial service organisations with the ability to transform their digital customer experience.

We do this through Interact®, our powerful software platform, whose pre-built components enable our clients to deliver customised solutions to market quickly.

By integrating into any core banking system and Fintech ecosystem, we bring together the functionality to improve the customer experience, accelerate growth, optimise costs and manage risk.

We are the chosen partner of four of the UK’s five largest banks and have deployed Interact in 28 countries.

We were recognised as one of the world’s “most significant providers” in the Q3 2017 Forrester Wave for Digital Banking Engagement Platforms.

How they describe their product/innovation: Interact Collect – a digital-first approach to consumer debt collection that finally rewires the debt recovery and reconciliation process for the digital world.

Not only does it offer a low stress, non-confrontational collection environment, but it is also proven to increase collections performance (by collecting payments at any time of day) and reduce call centre costs (by enabling customer self-service).

Interact Collect is perfect for any organisation that would benefit from enhancing their receivables process.

Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms, licensed


Bus. Dev.: Randolph McFarlane, Head of Sales & Partnerships,

Press: Bruno Almeida, Head of Marketing,

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