Out of the Inbox: PayPal Advantage Congratulations (2011 version)

imageLast year I highlighted PayPal’s frequent shopper program, PayPal Advantage. I just received my second annual congratulatory email (see first screenshot below), confirming that I qualified for another year of membership by spending at least $5,000.

While the program seems relatively unchanged, one addition is a 3% discount on StubHub tickets, also owned by eBay (see second screenshot). It’s a nice perk, if you remember to use it (tickets must be purchased via a link from within PayPal).

image Bottom line: While I can’t evaluate the ROI from the outside, I can say that as a customer, I appreciate being recognized. And access to Priority Customer Support, though I’ve never tested it, provides added peace of mind.

 

Marketing aside: PayPal is featuring actual users in their ads. Customers, like Randy H., below, can apply to be featured in PayPal advertising by submitting a story at PayPal.com/castingcall (see third screenshot).

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Congratulatory email from PayPal (1 Dec 2011)

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StubHub offer (link)

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PayPal testimonials (link)

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Note: We cover email marketing, payments and much more in our subscription publication, Online Banking Report.

Finovate Alumni News– December 1, 2011

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  • Bank Technology News lists ActivePath, Cardlytics, and PayPal as 3 of the top 10 tech companies to watch.
  • mFoundry powers First Hawaiian Bank’s m-banking.
  • The Houston Chronicle examines how Dwolla helps consumers give money to friends & family without exchanging cash.
  • Mixergy interviews Matt Fellowes, CEO of HelloWallet, to discover how it went from 0 to 300K subscribers in 5 months.
  • Plastyc receives over $1.2 mil in new funding from undisclosed investor.
  • Acculynk forms International Internet PIN Acceptance Consortium with major e-commerce merchants.
  • Taulia’s billFLO to continue service beyond December 1 shutdown date.
  • Continuity Control doubles 3rd quarter revenue, partners with BancVue.
  • PeerTransfer partners with Tuition Management Systems.
  • MasterCard invests in mFoundry to bring PayPass to mobile phones.
  • Dwolla now free for transactions under $10.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– November 30, 2011

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  • Fox Business News interviews SmartCredit.com’s John Ulzheimer.
  • TechCrunch reports PayPal’s cyber Monday mobile payment volume is up over 500% from last year.
  • Bank Technology News profiles ActivePath.
  • Samurai from FeeFighters is now incorporated into Shopify in beta.
  • eRollover.com changes its name to FIPath.com.
  • Discover placed on 2011 InformationWeek 500 list that honors America’s most innovative users of business technology.
  • Bank Technology News profiles Cardlytics.
  • E*Trade to use Mitek’s remote check deposit technology.
  • Silicon India Startup lists SimpliFI as a tech tool to track investments.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

PayPal Relaunches Facebook App For Friend-to-Friend Payments

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Yesterday, PayPal relaunched Send Money, a Facebook app that allows payments, accompanied by e-cards, to be sent to friends. PayPal says 80% of its active users also use Facebook. 

The process begins inside Facebook where the app is launched and the recipient is chosen from the friends list. Then users select an e-card image, add a personal greeting, and type in the amount of the payment. The final step takes users into their PayPal account, where they login with their PayPal username/password, to confirm the transaction. Recipients need a PayPal account to redeem the cash. 

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While the e-cards and P2P payments are free, PayPal’s international fees still apply.

To learn more about PayPal, watch its FinovateSpring 2011 demo.

Finovate Alumni News– November 18, 2011

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  • FiPath (formerly eRollover) launches FiPath for Advisors, online marketing solution for advisor leads.
  • Reuters discusses the benefits of BillGuard.
  • TSYS signs largest private bank in Azerbaijan.
  • MShift to power AmeriCU’s mobile banking platform.
  • StockTwits & Gnip partner to cater to traders.
  • StockTwits goes International with its real-time financial platform.
  • Mitek doubles clients, plans to enter insurance vertical.
  • PayPal relaunches Facebook app for friend-to-friend payments.
  • Expensify launches lite iPhone app for mileage support.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– November 9, 2011

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  • Read Write Web argues the mobile payments capital of the US is Des Moines, IA thanks to Dwolla.
  • Fox Business News reports GoalMine seeks to level the investing field.
  • PayPal updates its Android app with support for NFC payments.
  • eWise hires Alexandre Gonthier, former Boku CTO, as new CEO.
  • Lendio makes its business loan matching service free.
  • Finextra reports Intuit partners with AT&T to take on Square in the emerging mobile card processing market.
  • Xero updates its app: increases speed and improves UI.
  • Business Insider lists Dwolla and Simple as 2 of 20 most innovative startups in tech.
  • Billeo launches ShopSmart to bring consumers relevant discounts.
  • Zecco hosts $500 sweepstakes.
  • miiCard gives first 10,000 users free accounts for life.
  • Netbanker: Top 10 Reasons Why BankSimple Dropped the Bank.
  • Expensify creates four pricing plans.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni Website Traffic in September

Each month we survey the Web-traffic performance of Finovate alums using data from Web-analytics company Compete.
Out of 268 alumni, 80 had more than 10,000 unique U.S. visitors in September 2011 and are included in the tables below. Of those, 33 (41%) had more visitors in September than August. Year-over-year, 42 (52%) had traffic increases.
Private Companies
  • Seeking Alpha and Cortera had the highest traffic in September with 2.1 and 2.0 million unique visitors, respectively. Cortera also had the highest increase in number of unique year-over-year visits with over 1.5 more visits in 2011 than in 2010.
  • Kabbage had the highest percentage growth year-over-year, up 280x.
  • Weemba saw the highest monthly growth percentage with more than 7.5 times the number of unique visitors in September compared to August.
  • SmartCredit.com had the highest increase in number of unique year-over-year visitors, growing by 126,000.
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Source: Compete.com retrieved the week of October 26, 2011
 
1) The previous month recorded was August 2011
2) Sears Credit Score is powered by CreditKarma.com
3) Truaxis was formerly BillShrink
4) Kasasa is powered by BancVue
Public companies
 
  • CheckFree had the highest percentage growth year-over-year, with over 7 times the number of visitors this year than last year.
  • Intuit had a notable increase in number of unique, year-over-year visitors, increasing by 300,000 visits.
  • Check Point had the highest month-over-month percent growth, with 41% more visitors in September than in August.
PublicWebTrafficSeptember2.jpgSource: Compete.com retrieved the week of October 26, 2011

1) The previous month recorded was July 2011.
_______________________________________________________
Notes:
1. We reviewed 268 Finovate alumni. Only those with at least 10,000 unique visitors in July are listed.
3. NM = not measurable
4. t= tie
5. Compete estimates online visitors based on the activity of a panel of more than 2 million U.S. Internet users. It is only an estimate of traffic and may undercount at-work usage.

Finovate Alumni Website Traffic in August

Each month we survey the Web-traffic performance of Finovate alums using data from Web-analytics company Compete
Out of 268 alumni, 75 had more than 10,000 unique U.S. visitors in August 2011 and are included in the tables below. Of those, 41 (55%) had more visitors in August than July. Year-over-year, 45 (60%) had traffic increases.
Private Companies
  • Seeking Alpha — the most-trafficked in August with 2.5 million unique visitors — also had the highest increase in number of unique month-over-month visits with 300,000 more visits in August than in July.
  • Budgettracker.com saw the highest monthly growth percentage with more than 6.5 times the number of unique visitors in August compared to July.
  • Betterment had the highest percentage growth year-over-year, up 88x.
  • Cortera had the highest number of unique year-over-year visitors, growing by 1.5 million. 
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Source: Compete.com retrieved week of October 3, 2011
1) The previous month recorded was July 2011
2) Truaxis was formerly BillShrink
4) Kasasa is powered by BancVue
5) Checkingfinder.com is powered by BancVue

Public Companies

  • Fiserv had the highest month-over-month percent growth, with 50% more visitors.
  • CheckFree had the highest percentage growth year-over-year, with over 5 times the number of visitors.
  • S1 also had a high percentage growth year-over-year, doubling its visitors.
August2011PublicWebTraffic5.jpg
Source: Compete.com retrieved the week of October 3, 2011
1) The previous month recorded was July 2011.
_______________________________________________________
Notes:
1. We reviewed 268 Finovate alumni. Only those with at least 10,000 unique visitors in July are listed. 
3. NM = Not measurable
4. t= Tie
5. Compete estimates online visitors based on the activity of a panel of more than 2 million U.S. Internet users. It is only an estimate of traffic and may undercount at-work usage.

Finovate Alumni News– October 19, 2011

  • Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgMyBankTracker.com covers the FinovateFall Best of Show videos.
  • American Banker discusses the effects that PayPal and BankSimple will have on bank branches.
  • InComm named Leading Prepaid Organization and Best Prepaid Product Distributor at 2011 Prepaid Awards.
  • Dynamics wins Best of Show at 2011 BAI Retail Delivery Conference for its next-gen magnetic stripes.
  • Des Moines Register reports that Ben Milne, Dwolla CEO is to present at the Thinc Iowa event.
  • T8 Webware to provide Call FCU with a custom website.
  • A+FCU launches BillShrink: Statement Reward.
  • Prosper provides even better rate discounts for repeat Prosper borrowers.
  • BillGuard receives $10 Million in Series B funding.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

PayPal Announces New Deals with BancVue, mFoundry, USAA, & More

Thumbnail image for PayPalLogo.jpgThis morning at the BAI Retail Delivery conference, I met with Dan Schatt from PayPal to get the inside scoop on its financial innovations. Here’s what I found out:

1) It is introducing P2P payment capability with financial institutions. It is now live with USAA and will soon be developed for BancVue’s network of nearly 1300 community banks.
2) It has reached an agreement with mFoundry to bring mobile solutions that bring a native app experience to customers located all over the globe. 
3) It has teamed with NCR and S1 to allow customers to send real-time P2P payments directly from ATMs to another individual with a PayPal account.
4) It is partnering with MeridianLink to allow new bank customers to fund their online bank accounts by transferring funds directly from their PayPal account.
5) It has formed a relationship with ezRez Software that, starting next year, will allow consumers to use rewards points and travel miles as a “fluid currency” and deposit that money into their PayPal account. United Airlines customers will be the first to have access to this service through the MileagePlus program.

PayPal will be publishing the details about these exciting developments tomorrow, Thursday, October 13, and I will link to it here

To learn more about PayPal, BancVue, and mFoundry, check out PayPal’s FinovateSpring 2011 demo here, BancVue’s FinovateSpring 2011 demo here, and mFoundry’s FinovateFall 2010 demo here.

Finovate Alumni at BAI Retail Delivery Conference

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The BAI Retail Delivery conference begins tomorrow with 29 Finovate alumni participating in sessions and/or exhibiting on the trade show floor.
Session Speakers
  • Tuesday, Global Game-Changer Session
    Speaker: Jim Taschetta from FreeMonee
  • Wednesday, Technology for Business Summit 
    Speaker: Mitch Jacobs from On Deck Capital
  • Wednesday, Technology for Business Summit Session 
    Speaker: David Eads from Kony Solutions
  • Thursday, Technology for Business Summit Session
    Speaker: Eric Connors from Yodlee
  • Thursday, Marketing & Product Management Summit Session 
    Speaker: Rod Witmond from Cardlytics
Exhibitors 
BAI Mobile Link
Mobile Link Panel Discussions
Solutions Theatre
Jim Bruene and I (julie@netbanker.com) will be in attendance and will update the blog and Twitter with new developments throughout the event. 

Finovate Alumni News– October 5, 2011

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  • The Future of Media blog refers to CLOVR Media as a disrupter in the industry.
  • Mindful Money lists Zopa as an alternative to receiving bank funding.
  • Josh Reich, CEO of BankSimple, speaks up on why he thinks traditional banks suck.
  • ProfitStars introduces Gladiator Enterprise Security Monitoring Module for NetTeller online banking clients.
  • Wonga CEO named Ernst & Young Entrepreneur of the Year for eCommerce, UK.
  • CU Times reports MShift helps Alaska CU provide iPhone and Android Apps to its customers.
  • PayPal to Open a brick-and-mortar pop-up store in Manhattan.
  • edo Interactive is awarded DMA Innovation Award.
  • Lendio’s partnership with Prosper will facilitate small business funding.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.