This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.
A new partnership between trusted digital identities innovator IdentityMind and identity verification specialist Acuant will make the latter’s Acuant AssureID identity solution available via the IdentityMind platform. The technology leverages AI and human assisted machine learning to identify more than 6,000 ID types in real-time to provide superior data verification and risk scoring.
“Acuant and IdentityMind share a common belief that identity is the new currency in today’s digital economy, and it must be protected,” Acuant President and CEO Yossi Zekri said. “Our strength in identity proofing during the onboarding and account origination process is the perfect combination to IdentityMind’s ability to build a digital identity and continue to monitor its use through the lifetime of the user. This partnership enables trusted transactions helping companies to reduce fraud, comply with AML/KYC regulations, and provide better customer experiences.”
The company’s flagship document authentication and identity verification software, Acuant AssureID, pulls biometric and alphanumeric data from identity documents and subjects it to more than 50 forensic document-specific tests in real time. The technology can be used for address and age verification, as well as a check against Politically Exposed Persons (PEP) and Office of Foreign Assets Control (OFAC) watch lists. AssureID features components such as Acuant Face, a seamless multi-factor authentication solution, as well as Acuant Review, an expert-driven, manual review of identity documents.
“As part of our goal to create the most agnostic and accurate platform for trusted digital identities addressing compliance and risk, we have built an expansive technology ecosystem that pre-integrates the best of breed solutions across a variety of use cases and geographies,” IdentityMind CEO Garrett Gafke said. “Acuant has an outstanding track record in identity verification as a white label solution for many industry leading partners globally. We are excited to be able to offer their solution to our customer base.”
IdentityMind demonstrated its GDPR-ready, KYC Plug-in at FinovateSpring 2018. The pre-configured, customizable technology helps financial services companies meet global KYC requirements while simplifying GDPR compliance. The solution provides critical reports that auditors and examiners rely on to evaluate both the firm’s regulatory processes as well as its customer PII protection functionality.
Last month, IdentityMind announced that it promoted Cynthia Tham to Vice President of Engineering after more than six years at the company. In August, the company reported that it had been awarded a new patent for digital identity-based automated policy review that will help it better evaluate “risky” data and better protect financial transactions. Over the summer, IdentityMind announced partnerships with a variety of firms including South Korea-based wire transfer company Wirebarley, Latin American crypto-to-fiat exchange platform BITPoint, and U.S. blockchain trading platform Bittrex.
Headquartered in Palo Alto, California, IdentityMind has raised more than $21 million in funding. The company includes Eastern Link Capital, Benhamou Global Ventures, and Lakewood & Company among its investors.
Alternative lending platform OnDecklanded a new client for ODX, its digital loan origination platform. Investors Bank, with $27 billion in assets and 147 branches in New York and New Jersey, has become ODX’s newest partner.
ODX, an OnDeck subsidiary, is a platform-as-a-service that leverages software, insights, and human input to enable banks to automate small business lending. The offering, which launched a year ago, is as much about supporting banks to reach small business clients as it is about helping small businesses interact with their bank. ODX bank clients can offer small businesses a fully digital loan application and underwriting process that provides funding within 24 hours.
“As a leading small business [loan originations] platform, ODX provides proven technology and professional services that enables bank clients like Investors to offer credit to small businesses faster and more efficiently,” said Brian Geary, President of ODX. “That combination is mutually advantageous for the bank lender and the small business owner.”
Investors Bank joins PNC Bank and others as ODX clients. One of ODX’s original bank partners, JP Morgan Chase, made fintech headlines this summer when the bank announced plans to rescind the partnership.
OnDeck was founded in 2007 and has loaned more than $12 billion to small businesses in 700 different industries across the United States, Canada, and Australia since launch. The company demoed at FinovateSpring 2012 and is listed on the New York Stock Exchange with a market capitalization of $280 million.
U.K.-based Yorkshire Building Society has selected OutSystems and its integrated development environment for customer-facing e-commerce and mobile applications, reports Alex Hamilton of Fintech Futures (Finovate’s sister publication).
The project will involve what OutSystems is calling a “significant update” to Yorkshire Building Society’s back office systems.
According to the vendor, a newly installed digital platform will provide a more immersive customer experience, and “vastly” increase security. It estimates that the building society will save £600,000 a year as a result.
“We were looking to address a range of specific requirements when we started working with OutSystems, chiefly how we could better service our customers with additional functionality through our e-commerce platform, which was approaching end-of-life,” said Ant Warrington, director of digital and innovation at Yorkshire Building Society.
“We also wanted to streamline our employees’ internal workflows and processes to improve overall efficiency throughout the business.”
Garry Larner, regional director, financial services and insurance at OutSystems, added: “Extending the self-serve capabilities of Yorkshire Building Society’s technology to alleviate the load on its branches and call centres was a key KPI for the organization.”
“We’re happy to help the society take that digital step forward, helping them to remain a leader in an extremely competitive market.”
Yorkshire Building Society is the third-largest building society in the UK with three million members and 143 branches across the country. It holds assets of £43.3 billion.
OutSystems participated in our developers conference, FinDEVr New York 2017, discussing the digital transformation of a European retail bank in its presentation: “Low-Code, The Next Evolution in App Dev Platforms (Oh, and 5X Faster).” Founded in 2001, the company announced earlier this month that it has forged a partnership with Workato and fellow Finovate alum Persistent Systems to help businesses take more advantage of automated business processing solutions including app connectors.
Finicityannounces collaboration with American Financial Resources to streamline the asset and income verification process during loan origination.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.
The focus on the customer and their experiences has dominated the conversation within financial services over the past few years, but seems to have become especially pertinent in 2019. In our latest eMagazine, we examine the fintechs and institutions leading the way with excellent service and products that delight customers, both locally and globally.
This eMagazine features exclusive session recordings from the stage of FinovateFall– including insight and analysis on APIs, consumer lending platforms, and content and communication management. Over the course of reading you’ll find new ways of thinking about becoming truly customer-centric.
This is a guest blog post by Steve Boms, President of Allon Advocacy. Boms, a featured speaker and panelist at FinovateFall 2019 last month, takes a look at the current regulatory landscape in the United States when it comes to data privacy, and why he thinks we’re a long way off from having a one-size-fits-all approach.
Steve Boms, President, Allon Advocacy sits down with David Penn, Research Analyst at Finovate to talk regtech, open banking and the intersection of two within fintech & politics.
Data breaches have dominated the headlines recently, but a federal standard is still a pipe dream in the current political environment.
Why?
The answer is as old as the country itself: the tension between state and
federal power.
In
the current context, it is Republicans, typically strident defenders of states’
rights, who want a national system. House Energy and Commerce Committee Ranking
Member Greg Walden (R-Ore.) has said, “Your
privacy and security should not change depending on where you live in the
United States.” Industry advocates agree with the GOP, arguing for a national
standard because they worry compliance across 50 different state frameworks
would be impossible.
Though
several bills outlining national standards have been introduced in Congress,
including some with Democratic support, the two parties still cannot agree.
That’s because Democrats, along with consumer groups and privacy advocates,
repeatedly have said they will not support federal legislation that supplants current
and future state laws that may be stronger than a federal privacy regime.
Given
this ideological argument, federal action could still be years away.
If
you want progress fast, better to look to the states.
Data
privacy legislation has been introduced or filed in at
least 25 states. Maine and Nevada enacted significant legislation this year. Colorado and Massachusetts also did, and proponents
of data privacy legislation are active in New York. Connecticut lawmakers failed
to consider several data privacy bills, but did pass legislation to establish a
task force to examine what businesses operating in the state should have to
tell consumers about the data they collect.
This
trend – studying the issue – is evident in several states, and while such
“study bills” are sometimes viewed as bureaucratic inertia against more
powerful legislation, these mandates are quite often precursors to more
meaningful statutory changes. That certainly could be the case over the next
year.
The gold standard for state legislation is, of course, the California Consumer Privacy Act (CCPA) that is set to go into effect on January 1, 2020. In arguing against a uniform federal standard, it is the CCPA that Democrats are hoping to preserve.
Even
though it will take several months, even years, to reach consensus, it is
difficult to envision an eventual federal mandate that doesn’t look a lot like
the CCPA. The CCPA addresses numerous measures that empower consumers to
protect their data privacy, a common theme lawmakers, industry, and consumer
advocates all embrace.
Specifically,
the CCPA allows consumers to opt out of the sale of their information while
embracing their right to know, access, and delete what companies know about
them. The law also includes a 45-day grace period for businesses to comply with
consumers’ requests and imposes penalties on companies for privacy violations,
including the ability for consumers to exercise private rights of action for a
security breach.
California
lawmakers have introduced numerous bills since CCPA passage to clarify the
law’s prior to implementation. Amendments include the removal of certain
categories of data – namely employee and contractor information –and the need
to protect businesses’ preferred treatment of consumers who are part of loyalty
programs.
These
changes might not be enacted, but they present debates federal lawmakers should
watch.
Even with the CCPA as a guide, federal legislation must strike an appropriate balance between supporting consumer empowerment and supporting strong protection standards for consumers and businesses alike. Additionally, a major question still lingers in Washington over who should have authority over data privacy issues, and whether they should have the authority to establish rules or enforce current practices. A Government Accountability Office (GAO) report points to the Federal Trade Commission (FTC) as the most reasonable choice. Many in the industry agree, citing the agency’s authority to weed out “unfair or deceptive” consumer practices and the FTC’s existing authority to issue and enforce regulations on the collection of data on children under 13 years old.
In its
report, however, the GAO does question whether the FTC has the bandwidth to
oversee such an enormous issue, or if a new governing arm, similar to the
European Union’s European Data Protection Supervisor, should be established.
The most important issue facing federal lawmakers, though, is the need to protect innovation. The GAO urges Congress to consider how to “balance consumers’ need for internet privacy with the industry’s ability to provide services and innovate.” Strict privacy regulations may result in compliance costs that are too cumbersome for businesses, and consumer skepticism increases when privacy protections are too lax. Europe is starting to feel the effects of the General Data Privacy Regulation’s (GDPR) inability to balance the two (many U.S. businesses are not able to comply with the regulation’s excessively high bar or cannot pay the large fees and thus cannot offer their services).
Data
privacy is front and center on the global stage. The United States will fall
farther behind unless lawmakers focus on the common tenets of data privacy –
supporting consumer control, ensuring proper regulatory authority, and
embracing innovation – and pass a bipartisan bill.
Pennsylvania-based CNB Bank has selected nCino and its Bank Operating System for the digitisation of its retail lending processes, reports Alex Hamilton of Fintech Futures (Finovate’s sister publication).
The bank, which holds $3.2 billion in assets, needed a platform which could work with its existing processes and could perform customer onboarding, document management, and retail lending.
According to Ruth Anne Ryan-Catalano, vice president of retail banking at CNB Bank, nCino “can provide us with back-end processing capabilities that will allow our employees to conduct their business with greater speed and visibility.”
Paul Clarkson, senior vice president of community and regional financial institutions at nCino, added: “CNB is not just rolling out new technology by utilizing nCino, they’re implementing a modern way of doing business.”
“We’re glad CNB chose to partner with nCino and look forward to working together closely to ensure the nCino Bank Operating System is a catalyst for enhancing CNB’s operational efficiency and customer-centric procedures and delivery channels.”
nCino demonstrated its Bank Operating System at FinovateEurope 2017. Founded in 2012 and headquartered in Wilmington, North Carolina, the company has raised more than $213 million in funding.
Financial crime solution provider Belleron joinsfive° degrees’ Open Banking Marketplace.
One of the biggest credit institutions in Finland, Municipality Finance (MuniFin), picksTemenos to upgrade its lending technology.
ProfitStarsteams up with the Independent Community Banks of America.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.
International payments platform Currencycloud and business payment automation company Bottomline Technologies announced they have teamed up to provide Hargenant Group with a cross-border payments solution.
Bottomline’s payments platform leveraged Currencycloud’s open APIs to give Hargenant, a company that specializes in accounting and payroll for the entertainment industry, the tools it needs to pay suppliers and employees abroad.
Greg Barrow, founder and chairman of Hargenant Global said that the company chose the solution to create efficiencies. “We needed to pay film crews around the world, sometimes on irregular schedules and in various currencies,” he said. “This SaaS-based international payments service helps our team do this from one easy-to-use, controlled payment platform.”
Currencycloud, which debuted its Payment Engine at its most recent Finovate appearance, offers a modular approach to cross-border payments that allows companies to collect, convert, pay, and manage international payment solutions. The company can make domestic and international payments in 38 currencies to 180+ countries and counts Klarna, Azimo, and Travelex among its clients.
This summer, Currencycloud landed a $12.2 million (£10 million) grant as a part of the Banking Competition Remedies (BCR) program. The new investment boosted Currencycloud’s total investment to more than $80 million.
P2P lending company and challenger bank Zopaannounced something consumers can feel good about this week. The U.K.-based company, which brands itself as the FeelGood Money company, launched a tool to help borrowers find the best rate for their loan.
The new tool, Borrowing Power, leverages AI to show users what makes up their personal borrowing power and guide them toward actions to help improve it. Each score is linked to a Zopa loan and shows the user their eligibility and rate. Borrowing Power also shows users what-if scenarios– that is, how their rate may increase if they take certain actions to improve their score. Ultimately, the tool has the potential to positively impact consumers’ financial behavior.
“Customers deserve to know their eligibility for credit, current credit scoring is merely scratching the surface,” said Zopa CPO Didier Baclin. “We have effectively broken open the black box to understand what is going on and, combining this data with additional information about the customer, are able to give bespoke actionable insights to our customers that could enable them to improve their credit risk in a short time frame and then ultimately be able to borrow from Zopa at a better rate.”
The Borrowing Power score, which ranges from one to 10, is simpler than a credit score. The score is comprised of only five elements:
Combination of credit rating data
Credit utilization
Credit limits
Hard searches
Affordability based on personal circumstances
Zopa leverages this data to inform consumers if they can improve an aspect of their credit profile, and in what time period. The company makes it easy for borrowers to understand the loan by showing them the actual interest rate. And, making the score as consumer-friendly as possible, Zopa only uses a soft credit inquiry so that it doesn’t impact their credit score until the loan is official.
Zopa was founded in 2005, pioneering peer-to-peer lending in the U.K., and has since amassed more than 400,000 customers and facilitated $5+ billion (£4+ billion) on its platform.
Last December Zopa made fintech headlines by launching its new bank in beta. The company is currently operating the bank in a period called AWR (authorization with restrictions), meaning it has met all of the FCA’s conditions and is allowed to begin testing the new banking products.
Zopa’s former CEO Doug Dolton debuted the P2P lending platform at FinovateSpring 2008 at Finovate’s very first show in the Bay Area.
Is your bank keeping pace with escalating customer expectations shaped by their mobile experiences? How are you addressing the perception that all banks are the same?
It’s tough when you have a product focus and outdated technology is holding you back. You know you need to modernize to win and retain demanding, empowered, and fickle customers. Customer loyalty and company revenue are at risk if you don’t.
In this webinar, featuring OutSystems and guest speaker Alyson Clarke, Principal Analyst at Forrester, you’ll learn how leading firms like Amazon, Nordstrom, USAA, and Zappos have made the shift to customer-centricity and are delivering world-class customer experiences.