Business communications innovator LeapXpert has raised $20 million in new funding this week. The Series B round was led by Portage, and featured participation from existing investors, including Rockefeller Asset Management, Uncorrelated Ventures, and the Partnership Fund for New York City.

“At LeapXpert, we’re seeing greater and greater demand for our platform, driven in part by the three-year crackdown by global regulators on off-channel communications,” LeapXpert Founder and CEO Dima Gutzeit said. “This is now expanding beyond regulated enterprises into non-regulated sectors, as the DOJ in the U.S. enforces stringent requirements for preserving and governing business-related communications taking place on digital channels.”

The funding will enable the company to scale its footprint to address essential governance needs in the financial sector as well as in other industries. The proliferation and popularity of modern communications technology has put a new strain on companies that need to balance engagement and relationship-building on the one hand, and governance, compliance, and security on the other. LeapXpert’s cloud-based solution supports seamless and governed communications across modern communications channels, maintaining enterprise control while meeting the organization’s data retention, security, and regulatory needs. LeapXpert integrates with popular messaging solutions including iMessage, WhatsApp, SMS, Telegram, and WeChat on the customer side, and with enterprise platforms including Microsoft Teams, Slack, and Salesforce.

“Looking ahead, customers are also excited about the unfolding potential of communication intelligence and its contribution to workforce productivity,” Gutzeit added. “By unlocking actionable insights from governed conversations, our platform is set to drive new levels of efficiency and innovation in the way teams collaborate and operate.”

LeapXpert’s funding news comes in the wake of its recognition as a Visionary in Gartner’s new Magic Quadrant for Digital Communications Governance and Archiving (DCGA). A member of Deloitte Fast 500 list of America’s fastest-growing tech companies for 2024, LeapXpert recently announced partnerships with financial markets compliant communications solutions provider IPC and with Hong Kong-based media and telecommunications firm HKT. Last fall, the company unveiled its messaging security suite which is equipped with AI-powered impersonation detection — an industry first. Part of LeapXpert’s new Messaging Security Package, the additional functionality leverages AI to spot impersonation attempts over channels such as WhatsApp, WeChat, iMessage, and SMS in real-time.

“As organizations increasingly rely on platforms like WhatsApp, iMessage, and other messaging applications to conduct critical business communications, safeguarding these channels from threats becomes essential,” Gutzeit said. “With our AI-driven Messaging Impersonation Detection, antivirus, anti-malware, and CDR solutions, enterprises now have a comprehensive toolkit to ensure data governance and security across these channels.”

Founded in 2017, LeapXpert most recently demoed its technology on the Finovate stage at FinovateFall 2022 in New York. At the conference, the company demonstrated its new app for Microsoft Teams that provides a comprehensive digital record of company conversations.

Photo by Temo Berishvili