John O’Malley Takes Helm as New Digital Insight CEO

Digital Insight announced this week that John O’Malley will serve as the fintech company’s new Chief Executive Officer. The new appointment is effective on November 1st.

O’Malley brings more than 30 years of experience in both financial services and financial technology. He was most recently CEO of Panini, a payment technology company. Previously, O’Malley served as chief executive officer for Memento and Harland Financial Solutions, where he was also President.

Formerly known as Intuit Financial Services, Digital Insight was acquired by Thoma Bravo this summer. Read our coverage of the billion-dollar deal here.

Digital Insight was one of our original alumni, presenting at the first Finovate in 2007. Video of the company’s presentation is available here.

Finovate Alumni News– September 25, 2013

  • Intuit integrates QuickBooks with Square’s POS products via an API deal.
  • Xpenditure selects miiCard certified digital bank statements for expanded and automated expense report verification.
  • SafetyPay and Paymentez partner to offer Latin American gamers a secure and seamless payment option.
  • TechCrunch reports: SumUp cuts 2.75% per transaction fee across Europe.
  • PYMNTS.com talks small business lending with MasterCard and the Entrepreneurial Finance Lab (EFL).
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

New Online Banking Report Published: 2014 Guide to Remote Banking Products, Marketing & Strategy

imageimageHas anyone started their 2014 plan? We didn’t think so. But with only 141,000 minutes until the new year (see inset), it’s high time to start working on it.

And we are here to help. Our annual reference, OBR’s 2014 Product, Pricing, & Strategy Guide is now available. It’s a thorough resource for financial institution product/marketing managers prioritizing next year’s remote-banking efforts.

The latest version was posted online last a few days ago.

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About the report
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2014 Product, Pricing & Strategy Guide for Remote Banking (link)
Embracing new business models for a digital world

Author: Jim Bruene, Editor & Founder

Published: 20 Sep 2013

Length: 76 pages (39,000 words)

Cost: No extra charge to OBR subscribers, $595 for others here

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Table of Contents

The report contains a list of every idea that has appeared in Online Banking Report or this blog (sample page, below). There are more than 1,000 possible online/mobile tactics listed in the current report, divided into the following categories:

1. Product tacticsclip_image002
A. Checking & transaction cards
B. Deposits & savings
C. Loans & credit
D. Personal finance management
E. Insurance
F. Investing
G. Payments & transfers
H. Mobile services
I. Family (children, teens, tweens)

2. Sales & marketing tactics
A. Increase online sales
B. Selling behind the password
C. Enter new markets & segments
D. Attract new residents (movers)
E. Increase referrals and word-of-mouth
F. Social media and Web 2.0
G. PR: appeal to community

3. Service, security & retention tactics
A. Increase satisfaction levels
B. Enroll more online banking users
C. Encourage/reward self-service
D. Encourage paperless adoption
E. Address security concerns

4. Small business products and services

5. Pricing: Fees and subscriptions

6. Messages & alerts

Finovate Alumni News– September 24, 2013

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  • Capital Access Network listed among Information Week’s top U.S. technology innovators in 2013.
  • FIS announces analytics programs for customers.
  • Swipely now managing $1 bil in annual sales, 1 yr. after entering payments market & launched Swipely Partner Network.
  • Cachet Financial Solutions announces Select Mobile Lending, a new mobile app.
  • MasterCard and Entrepreneurial Finance Labs join forces to promote SMB growth in developing nations.
  • TechCrunch reports PayPal, Stripe, & Braintree partner with Facebook to autofill billing info in mobile commerce apps.
  • ERN partners with FICO to embed FICO’s marketing solutions within its real-time Big Data analytics platform Looop.
  • Mountaineer Gas joins doxo to simplify bill delivery, payment, and record keeping for its 220,000 customers.
  • Digital Insight announces new CEO, John O’Malley.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

ACI Worldwide Extends E-Payments Reach with Official Payments Acquisition

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The decision to buy Official Payments helps make ACI Worldwide an even bigger player in the field of EBPP (Electronic Bill Presentment and Payment), according to President and CEO Philip Heasley.

Heasley specifically cited Official Payment’s loyal user base among federal, state, and local governments, as well as higher education institutions, utilities, and charities in the acquisition announcement. The deal prices Official Payments at $8.35 per share for a total enterprise value of $109 million.

Some additional metrics on Official Payments:
  • More than 3,000 customers
  • More than 100 million end users
  • More than 20 million payments processed each year
  • More than $9 billion in payment volume processed each year
ACI Worldwide supports the banking and electronic payment needs of more than 2,600 financial institutions, retailers, and billers. Processing transactions for more than 250 of the world’s largest retailers and 18 out of the 20 largest banks, ACI Worldwide facilitates $13 trillion in daily payments.
ACI was a part of the FinovateFall show in New York in 2011, demoing their Mobile Enterprise Banker for Tablets technology. See the company’s presentation here.

Finovate Alumni News– September 23, 2013

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  • ACI Worldwide acquires Official Payments.
  • MasterCard teams up with Basware to help companies migrate from paper-based payments.
  • KlickEx takes home Top Startup prize at Swift’s Innotribe Challenge.
  • Crains NY Business looks at Float Money, Socure, and Capital Access Network.
  • Western Independent Bankers selects Q2 as preferred vendor for virtual banking solutions.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

KlickEx Takes Home Top Startup Prize at Swift’s Innotribe Challenge

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At Swift’s Innotribe last week, a group of startups pitched their latest fintech innovations to a group of banks, VCs, and tech gurus. The 14 companies, who were selected from a pool of 200 applicants, were given 6 minutes each to pitch the audience.

Realty Mogul, P2P Cash, and recently-acquired Good April were among the companies vying for the audience’s attention and a $50,000 cash prize.

KlickEx, who will demo at FinovateAsia in November, was selected as the top startup winner. The New Zealand-based company won the top prize for its regulated clearing house for banks and retailers.

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To see KlickEx demo live in Singapore, grab your ticket to FinovateAsia here.

FinovateFall 2013: A Tale in Tweets

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From outright praise to clever snark, Twitter let the many voices of Finovate bloom last week in New York for FinovateFall 2013.

And as you’ll see below, our Live Twitter feed allows you to live vicariously through the wit of some of our more vocal and enthusiastic attendees.
Read ’em for yourself. And if you’d like to actually see what every one is tweeting about, visit our FinovateFall 2013 demo video page here.
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Finovate Alumni News– September 20, 2013

  • Finovate-F-Logo.jpgWashington-based Connection CU now providing MoneyDesktop PFM services to members.
  • TA Associates completes majority investment in Arxan Technologies. Terms not disclosed 
  • DoughMain’s new logo wins an American graphic design award.
  • NPR’s Marketplace takes a look at Manilla and the rise of automatic bill pay.
  • Wall Street Journal column on innovation in banking features Finovate alumni mBank and Ignite Sales.
  • PaySecure International from Acculynk helps solve authentication problems for merchants accepting non-US cards.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

What to Expect at FinovateAsia this November

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You may have seen the list of FinovateAsia demoing companies we released a few weeks ago. Here are more details on the 32 companies demoing November 14 at the MAX Atria @ Singapore Expo. Get your ticket here to be part of the crowd.

Stay tuned for our Sneak Peek series next month featuring a behind-the-scenes look at each company and chance meet the innovators.


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Advanced Merchant Payments’ innovative loan management solution enables banks to offer profitable, unsecured, short-term loans to small businesses
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ArthaYantra provides personal financial advice online to everyone irrespective of what they earn
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Backbase brings social media to the bank, and the bank to social media
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BehavioSec has extended its award-winning BehavioMobile solutions to offer policy-based behaviour authentication

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BellaDati is the agile business data analysis with human touch
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BlueKite’s international bill payment service improves an immigrants’ ability to care for family back home
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BRIDGEi2i is a trusted partner that enables organizations to achieve accelerated outcomes by embedding analytics in their DNA
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CustomerXPs Software is a leading product company offering real-time, Enterprise Fraud Management & CEM products to banks globally
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GMC Software Technology is a leading software developer of solutions that transform the customer experience
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i-exceed has created a Unified Application Development Suite for smartphone, tablets, desktops and laptops across operating systems
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IND Group is a leading innovator and developer of digital banking, PFM and payments technology
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Intuition Intelligence delivers the right offer at the right moment to the right client via digital channels
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KlickEx is a Global Clearing System for commercial and central banks. The Clearing System extends to Retail, as well
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Kofax is a leading provider of smart process applications that simplify the business critical First Mile of information-intensive customer interaction
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Luminous is a boutique innovation company that has become synonymous with innovative banking around the world
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Mambu enables financial institutions to rapidly deliver state-of-the-art banking services through a cloud-first Software-as-a-Service solution
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Matchi is a matchmaker for innovation
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Mistral Mobile powers your mobile financial services to serve anyone
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Mobexo is a scalable, value-added payment ecosystem that allows transactions to be executed between smartphones
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Mobino enables mobile payments for 5 billion people, from any phone, no credit card required
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Pangea Payments’ multiplatform solution will allow you to send money to anyone, from anywhere, at any time, using mobile and retail locations around the world
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Red Zebra brings together consumers, banks and retailers, with targeted rewards based on spending patterns


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SaaS Markets is the enterprise app store company for financial organizations looking to leverage cloud-based applications for their employees or customers
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Serverside Group is the global technology leader in digital card designs and a provider of innovative artwork solutions that create meaningful results

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SinoLending is the leading online lending platform in China
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Smart Engine’s Multichannel Loyalty Platform benefits financial institutions, merchants, web shops and users
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TIBCO Software creates real-time, event-enabled solutions for the 21st Century
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Tootpay’s mobile payment solution works independently from network and operator. It is encrypted, using a standard mobile phone
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TradeNet provides an equity trading customer channel for retail customers in emerging markets at $5 a month
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TSYS focuses on people-centered payments
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White Label Personal Clouds’ Website Welcomer eliminates username/passwords and enables seamless, private transfer of information between organisations

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Yodlee is the platform for financial innovation, powering the world’s largest collection of transactional data
To learn more about FinovateAsia, visit the event page, check out the FAQ, or email asia@finovate.com.

The Videos Have Landed: FinovateFall 2013 Demos are Now Available

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If you’ve been looking for a way to relive our biggest FinovateFall yet – or just to share fond fintech memories with a friend or colleague – then the moment you’ve been waiting for has arrived.

Click here to access videos of every one of the 69 companies that helped make FinovateFall 2013 such a success.

From Akimbo Financial to Zooz and everyone in between, you’ll find the newcomers, the veterans, the Best of Show winners and more, live in action, in our demo video section.
Curious about new Finovate alum and Best of Show winner Motif Investing’s presentation? Wondering what Versafe did to catch F5 Networks’ eye? Thinking it’s about time you finally got around to hearing and seeing what all those tweets about Toopher’s presentation were about?
The FinovateFall 2013 demo video page is where you’ll find all that and more. Click here to get started.

Finovate Alumni News– September 19, 2013

  • Finovate-F-Logo.jpgComdirect bank launches PFM Service powered by Meniga.
  • SafetyPay adds the U.S. and Caribbean as regions where global merchants can accept cash payments for online purchases.
  • Locaid launches Locaid Campaigns platform to provide location-driven marketing tools to SMEs.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.