Finovate Alumni News

Around the web

  • TSYS launches new data analytics platform, Analytics Intellisuite.
  • Let’s Talk Payments interviews Rippleshot CEO Canh Tran, co-founder.
  • International Business Times previews the arrival of LoopPay-powered Samsung Pay in the U.K.
  • Business Insider looks at the growth prospects for Zopa, P2P lender.
  • New investors can now open Lending Club accounts on LendingRobot.
  • CU Mobile Apps (CUMA) chooses Cachet Financial Solutions as its preferred mobile deposit provider.
  • Holvi launches iframe to enable users to embed Holvi online store products into external websites.
  • Yodlee cites innovations from PayPal, Credit Karma, Personal Capital, and ReadyForZero in its piece 7 Habits of Highly Successful Fintech Startups. Check out Yodlee, PayPal, and Personal Capital at FinDEVr San Francisco 2015.
  • Dwolla gives account holders option to enable two-factor authentication.
  • Lend Academy: Lending Club announces open integration, third parties jump on board.
  • Kony achieves mobile competency status awarded by Amazon Partner Network.
  • Motif Investing celebrates the launch of dollar-based trading with Free Trading Day on Friday

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Open Letter to U.S. Banks Re: Consumer Pricing in the Digital Era

Open Letter to U.S. Banks Re: Consumer Pricing in the Digital Era

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August 21, 2015

Dear Ms/Mr CEO:

Congratulations on making it through the most trying time in banking since the 1930s! That was some ride, wasn’t it? And now that you are on the other side, what’s your reward? Alienated customers. Massive new regulations. Escalating costs. Technology obsolescence from deferred development. And now, new competition! Both from less-regulated fintech players with fancy APIs, and aggressive digital marketers at the mega-brands.

So, I can understand your reluctance to avoid anything that smacks of a price increase. Why risk losing another household? And your customers are already testy over interest rates so low they look like a typo. It’s a lot easier to keep checking accounts free of monthly fees and make it up on the back-end with low-balance and OD/NSF fees.

But we all know that’s not sustainable. The $35 dollar overdraft will soon go the way of 1.5% interchange on debit cards. If there is anything we’ve learned in the internet era, it’s that hidden fees are eventually uncovered. And even if you don’t buy that, the CFPB will make you a believer sooner or later, especially if the issue rears its head in the 2016 election cycle.

I know this is going to hurt, but I’d like you to seriously consider getting rid of consumer OD/NSF fees altogether. Or at least roll them back to the $10 range where they’d be much more defensible. I know this is not going to be good for the short-term stock price and/or compensation. But it’s a logical consequence of becoming too reliant on fees that hit hardest to those with lower balances.

But weaning off of OD/NSF revenues doesn’t have to decimate your P&L. And it could even prove better in the long run. Here’s my (admittedly over simplified) 4-point plan to make up the fee income shortfall:

1. Move customers into subscription-based “overdraft protection”

The best thing that ever happened to me, in terms of my own banking usage, is when I found US Bank’s overdraft protection, a line of credit with automatic, unlimited and fee-free overdraft transfers to checking. I never had to worry about my checking balance as cash flow ebbed and flowed over the course of the month. I paid a $35 annual fee for the credit line, but I gladly would have paid much more ($7 to $10/mo?) for the peace of mind. In addition, I happily paid 12% APR on my credit balances each year. That varied, but I’m sure I racked up at least $100 in finance charges every year. It was a huge win for the bank, and I was very happy. Sadly, the bank no longer offers fee-free transfers, but I hope they bring it back.

2. Introduce subscription fees for premium services

If you offer a good product, you have to be upfront and charge for it. And it doesn’t have to be an across-the-board fee increase. Let customers self-select into higher-priced options. Want to talk to CSR at 2:00 a.m.? That comes with our $5/mo gold package. Like more security? Yep, we’ll guarantee you’ll never lose a dime with our $7/mo Fort Knox upgrade.

3. Charge for faster access to remote deposits

Region Bank’s pricing for remote deposits is one of the smartest moves I’ve seen in my 25 years in banking. Unless they hold a patent on this, I don’t understand why everyone hasn’t adopted it. Granted, there’s some technical, service and operational issues, but there’s also the startup InGo Money, who can do much of the heavy lifting and even take on the risk exposure if that’s an issue. InGo Money is already powering mobile deposits for a pile of prepaid issuers including BB&T Bank and Moven.

4. Get into the insurance business

This may seem like a random suggestion, but think how much better it would be for your brand to replace negative penalty fees with products that increase peace of mind. There are many ways to enter the insurance business, but one of the fastest ways to jump-start an online program is through the Insuritas white-label program (see last year’s Finovate demo).

I apologize for sending this letter just when you were enjoying the end-of-summer holidays. But with the 2016 planning season just around the corner, there is no better time to diversify your fee-income stream.

Sincerely,

Jim Bruene

Finovate Debuts: StockViews Leverages Crowdsourcing, Delivers Better Research to Fund Managers

Finovate Debuts: StockViews Leverages Crowdsourcing, Delivers Better Research to Fund Managers

StockViews_homepage_Aug2015

According to StockViews co-founder and CEO Tom Beevers, the only thing worse than the amount of money spent on Wall Street research is the fact that the research often isn’t very good. For many fund managers and advisers, managing money with Wall Street research is like dining at a restaurant known more for its reputation than for the real quality of the food.

“Billions are spent on equity research each year to help fund managers beat the market,” Beevers said from the stage at FinovateSpring 2015. “But these experts rarely [get] it right.”

So Beevers’ solution is two-fold. First, top analysts, especially independent analysts, need a way to get their opinions and research to the professional investing public. Second, professional investors like fund managers need a way to both connect with these analysts, as well as a way to determine which of them consistently beat the market—and show the research to back it up.

The resulting platform, StockViews, and its signature feature, StockViews Signal, was unveiled this year at FinovateSpring 2015. StockViews now has more than 500 advisers on the platform generating ratings, opinions, and research, providing better results and lower costs for fund managers.

StockViews_stage_FS2015

StockViews CEO and co-founder Tom Beevers demonstrated his company’s technology at FinovateSpring 2015 in San Jose.

“The platform is a way for fund managers to tap into something that was never there before,” Beevers said. He described a multi-billion dollar wealth management industry that is dominated by tradition and inefficiency not only on the financial advisor’s side, but on the client side, as well. “The lack of knowledge by customers doesn’t help,” Beevers added. “Customers don’t realize that they are paying for research and not the fund manager.”

Company facts:

  • Founded in May 2014
  • Headquartered in London, United Kingdom
  • Features more than 500 active contributing analysts on platform
  • Generated more than 23,000 ratings since May 14
  • Tom Beevers is CEO

How it works

StockViews is designed to do three things:

  • Make it easy for analysts to join the platform to provide market opinion and research
  • Provide a way for fund managers to readily determine which analysts consistently outperform the market
  • Deliver actionable buy, sell, or hold ratings that are better than those from Wall Street research

StockViews_Art1a

Each analyst on the platform has his or her own page where fund managers can read current opinions and analysis, as well as more historical market calls and research. Analysts are designated as analyst, senior analyst, or vice president based on their overall performance in terms of (1) market price outperformance, (2) breadth and duration of coverage (more markets for a longer time is generally stronger than fewer markets for a shorter time), and (3) peer-reviewed research. This last factor adds human, non-quantifiable input regarding which analysts produce not only good performance metrics, but also cite research to explain and support the outperformance.

“The next Warren Buffet may come from Bangladesh,” said Beevers. “The next George Soros may come from South Korea.” Beavers is a big fan of the revolution in self-teaching, which he thinks is key to the development of independent analysis of the equity markets in recent years. He notes that part of his inspiration for launching StockViews came from watching his fund-management colleagues move away from Wall Street research and toward independent research, increasingly available online. “And what we’re doing is isolating those people who can consistently outperform the market, and then aggregating their collective wisdom,” Beevers explained. “For a fund manager, this provides a valuable tool.”

StockViews_Art2

The StockViews Signal, unveiled at FinovateSpring 2015, takes the information from the platform’s hundreds of analysts to provide a crowdsourced take on which stocks deserve buy, sell, or hold ratings. The Signal compares market ratings done by the platform’s analysts—particularly, the top analysts—with market ratings provided by Wall Street. Fund managers can use the Signal to spot instances of significant divergence between Wall Street opinion and the opinions of historically outperforming analysts on StockViews’ platform.

For example, it may not be especially significant if Wall Street is 20% in favor of buying a stock and the analysts on the StockViews platform are at 50% in favor. But if the top analysts—the Signal can be subdivided to show opinions of all platform members, analysts, vice presidents, or Wall Street analysts—are 70% in favor, the divergence between the top analysts and Wall Street may be worth investigating.

The future

With the launch of StockViews Signals this spring, the main task is to turn its community into a true marketplace. “We’ve built a good community and are starting to look at ways to monetize that talent,” Beevers says. He says while most of the platform will be free, the opinions and research from top analysts will be a behind a paywall. Beevers believes fund managers will pay “a few hundred dollars a month” for access, and says “eighty percent of the fee will be passed on to top analysts.”

On the funding side, the company raised $16,000 in seed investment in July, and is continuing to build support from the investment community. The platform has more than 1,800 members, and has provided more than 26,000 ratings to date.

StockViews_Art3b

Beevers admits he envisions a world in which Wall Street research is no longer required reading for fund managers. He says that in ten years, “investors’ requirements for research can be efficiently matched with analytical talent online. And in the process, we can strip out the unnecessary cost of the Wall Street machine.”

That’s a tall order. But innovation in fintech often boils down to one of two approaches: (1) build a better mousetrap or (2) build a better way at accessing the better mousetraps built by others. For fund managers looking to escape the world of expensive and often overrated Wall Street research, StockViews may be a rare example of both.


Check out the StockViews live on stage at FinovateSpring 2015 in San Jose.

FinDEVr APIntelligence

FinDEVr2015LogoV2DateAre you building new financial technology? Be sure to register soon for the only event exclusively for fintech developers, FinDEVr 2015, 6/7 Oct in San Francisco.

Developer news

  • CIO of UBS asserts the blockchain will heavily impact financial services.
  • Inc. Magazine: “Why Fintech Is One of the Most Promising Industries of 2015″
  • Accenture and leading banks invite applications for Fourth Annual FinTech Innovation Lab London.
  • Tool of the week: SplitMetrics allows A/B testing of App Store promotional pages.

The latest from upcoming FinDEVr 2015 presenters

  • PayPal acquires mobile commerce platform Modest, its first acquisition as a standalone, public company.
  • Inc. Magazine ranks Kabbage the 36th fastest-growing U.S. private company.
  • Silicon Republic recommends following OnDeck on Twitter.
  • FinDEVr alums make Let’s Talk Payments’ list of payment companies raising money in 2015.
  • Fidor Bank CEO Matthias Kroner calls bitcoin a “natural part of the digital lifestyle.”
  • PayPal ranks in the top 5 of payments companies based on market cap.
  • Blackberry selects PayPal for its P2P Payments provider.

Alumni updates

  • TradeSharp integrates with Tradier to offer brokerage services and enhanced trading strategies.
  • InComm to expand offerings in Asda, the United Kingdom-based subsidiary of Walmart.
  • Blockchain achieves 4 million bitcoin wallets.
  • Xero announces plan to help SMEs get bank loans.
  • Cloud Lending Solutions unveils CL Originate, its next generation, cloud-based loan-origination platform.
  • CardFlight’s SwipeSimple to power Integrity Mobile’s mPOS tech.

Stay up to date on daily developments by following FinDEVr on Twitter.

Finovate Alumni News

On Finovate.com

Around the web

  • Pymnts interviews Rich Aberman, WePay co-founder.
  • TradeSharp integrates with Tradier to offer brokerage services and enhanced trading strategies.
  • Gwyneth J. Gaul joins Bright Funds as the company’s new vice president of corporate partnerships.
  • Dividend.com features several alums in its discussion on how robo-advisors are changing the investment world.
  • Washington Technology Industry Association creates video about Lighter Capital.
  • InComm to expand offerings in Asda, the United Kingdom-based subsidiary of Walmart.
  • PayPal acquires mobile commerce platform Modest, its first acquisition as a standalone, public company.
  • Socure appoints Michael Hiskey as vice president of marketing. Join Socure at FinovateFall 2015 in New York.
  • Investment News quotes Hedgeable CEO Mike Kane on bitcoin’s prospects as an alternative asset class. See Hedgeable in New York at FinovateFall 2015.
  • Avidia Bank ($1.2 billion) to deploy Cardless Cash ATMs courtesy of partnership with FIS.
  • Eco-Mail names John Schloff as managing director of marketing. Catch Eco-Mail live at FinovateFall 2015 in September.
  • CardFlight’s SwipeSimple to power Integrity Mobile’s mPOS tech.
  • Pindrop Security appoints Mike Vandiver as chief financial officer.
  • Check out this week’s FinDEVr APIntelligence.
  • Australia-based SocietyOne hits $200m in applications.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

FinovateFall Sneak Peek: Blockstack.io

FinovateFall Sneak Peek: Blockstack.io

Blockstackio_homepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here, and we’ll see you in New York!

BlockstackioLogoBlockstack.io offers a blockchain software platform for financial services firms and other enterprises to build applications on a private blockchain quickly and easily.

Features:

  • Enterprise-ready, private blockchains
  • Simple APIs to access sophisticated blockchain functionality
  • Private Blockstack.io ready in minutes

Why it’s great

Blockstack.io has everything you need to build and run an enterprise blockchain application right now.

Presenters

Blockstackio_PShiauPeter Shiau, CEO and co-founder
Formerly with Standard Chartered Bank’s Innovation office in San Francisco, Shiau has 20 years of software experience in both startups and enterprises, including AOL and VeriSign.
LinkedIn

 

Blockstackio_LSaarLior Saar, CPO and co-founder
Formerly co-founder @CryptoCorp; developer @Alt12Apps, @Songbird, @Gravity Mobile (now owned by Gracenote)
LinkedIn

FinovateFall Sneak Peek: Kofax from Lexmark

FinovateFall Sneak Peek: Kofax from Lexmark

Kofax_Lexmark_homepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here and we’ll see you in New York!

KofaxLexmark_logo Kofax’s (a Lexmark company) latest innovation in customer onboarding is a voice-driven, customer experience incorporating mobile capture, authentication, workflow, instant decisioning, and digital signature capture.

Features of Kofax:

  • Fast and simple mobile onboarding
  • Convenience of voice-driven activation
  • Collaborative eSign video session

Why it’s great

Kofax delivers a mobile onboarding experience driven by interactive and instructive natural voice recognition with a virtual collaboration session to eSign an application instantly.

Presenters

KofaxLexmark_DCollinsDarren Collins, Global Director, Financial Services and Insurance
Collins is responsible for strategy and providing thought leadership to global organizations in financial services. He assists organizations by mapping technical solutions to key business problems.
LinkedIn

Tuesday Tactics: Opting Customers In to Proactive Fraud Alerts

Tuesday Tactics: Opting Customers In to Proactive Fraud Alerts

bofa_logoLast week, I logged into my Bank of America accounts—checking, personal credit card, business credit card—and the bank used a pop-up screen to gain my permission for proactive fraud alerts (see screenshot below). I’ve been a mobile user for seven years, so it wasn’t like they needed my mobile phone number. And as far as I know, I’d already selected all the available fraud alerts. So it seems that the bank is looking to get more specific permission, and perhaps uptake, to its proactive security communications.

Customers have a chance to choose text message alerts and/or phone calls. Then there is the usual T&C (terms & conditions) to agree to, and that’s that. It took all of 30 seconds and made me feel like Bank of America was watching out for me. So, if this makes the bank’s lawyers happy, it’s a win-win.

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FinovateFall Sneak Peek: ebankIT

FinovateFall Sneak Peek: ebankIT

ebankit_homepage_Aug2015

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here, and we’ll see you in New York!

ebankIT_logoebankIT is an omnichannel banking software company, providing innovative solutions with multi-core integration and centralized management, allowing banks to communicate more efficiently with their clients.

Features of omnichannel and social banking:

  • Provide seamless access to financial products and services
  • Allow banks to extend its customers network
  • Works on any device and wearable technology

Why it’s great

Omnichannel and social banking provides a consistent experience across channels, providing customers with seamless access to financial products and services.

Presenters

ebankit_JoaoPintoJoao Lima Pinto, Director
Pinto is ebankIT’s director, with nearly 20 years of solid experience in the financial sector, actively participating in the design and implementation of innovative omnichannel solutions.
LinkedIn

 

 

ebankit_silviabarbosaSilvia Barbosa, Market Manager
Barbosa is the market manager and omnichannel specialist at ebankIT, having several years of experience in consulting and business analysis in the financial sector.
LinkedIn

FinovateFall Sneak Peek: PaySwag

FinovateFall Sneak Peek: PaySwag

 

PaySwag_homepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here, and we’ll see you in New York!

PaySwag_logoPaySwag is the white-labeled mobile app that brings a playful approach to the collections process through its cash or card payment, reward, education, and feedback engines.

Features:

  • Includes educational videos, games, and payment reminders
  • Users are rewarded for paying on time and communicating
  • Users can pay by cash at more than 17,000 locations

Why it’s great

PaySwag provides the tools for timely payments through mobile access and cash options. Using gamification to transform collections, payments become more accessible, rewarding, and likely.

Presenters

PaySwag_MHaynesMax Haynes, Founder and CEO
Haynes has spent more than two decades disrupting traditional financial models to accelerate opportunities in the lending, real estate, banking and private finance sectors.
LinkedIn

 

 

PaySwag_MMillerMark Miller, Founder and Chief Technology Officer
Miller oversees the platform’s global development team and translates the corporate vision into a product that delivers on the promise of empowering underbanked customers.
LinkedIn

FinovateFall Sneak Peek: RMS

FinovateFall Sneak Peek: RMS

RMS_homepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here, and we’ll see you in New York!

RMS_logoRMS is an engagement solution provider focused on acquisition, cross-sell, rewards and referral marketing solutions for financial institutions. Our featured referral solution is presently YAP.

Features

  • YAP supports one or all lines of business simultaneously
  • Real-time performance analytics provide your performance impact
  • Leverages incentives of any type and price, per tier

Why it’s Great

RMS’s referral solution YAP delivers an engaging way for financial institutions to reward accountholders while generating valuable leads, saving up to 35% on acquisition costs.

Presenters

Baron Unbehagen, CEO
Unbehagen is behind RMS’s product strategies and overall vision. Previously, he spent over 20 years working with financial services companies in self-service channels and payments.
LinkedIn

Matt Domanico, SVP, Marketing
Domanico heads up marketing, program management, and product design. He brings 20 years experience in the financial services industry driving successful marketing and product strategies.
LinkedIn

FinovateFall Sneak Peek: North Side

FinovateFall Sneak Peek: North Side

NorthSide_homepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Pick up your tickets to our annual autumn conference here, and we’ll see you in New York!

NorthSide_logoNorth Side enables customers to use their own words (speech or typing) to access your applications and information. Customers can clarify their intent naturally, using conversation.

Features:

  • Customers get precise, cost-effective, self-help online
  • Mobile and web transactions transacted through speech or typing
  • Know your customers better and sell them what they need.

Why it’s great

VerbalAccess enables customers to access your products and services conversationally, get precise answers to questions, and conduct transactions easily, using their own words.

Presenters

This is #1 !Eugene Joseph, CEO
Joseph has developed intuitive person-computer interfaces for the last 30 years: Natural Language Understanding tech at North Side and interactive dynamics graphics software at Virtual Prototypes.
LinkedIn

 

Christian Lemieux, Technology Evangelist
With a strong background in linguistics, Lemieux works on various facets of the North Side NLU pipeline and semantic databases, and occasionally presents them publicly.