Ethoca and American Express Partner to Resolve Card Disputes Faster

By David Penn Posted on
Categories: Ethoca
American Express merchants and card members in the U.S. just won a new ally when it comes to quickly resolving disputes related to card purchases. Ethoca Eliminator, developed by leading  technology solution provider Ethoca, will enable card holders to get more detailed transaction information in real-time, making it easier for them to communicate with AMEX Customer Care professionals during customer service calls. "American Express is committed to providing merchants and card members (with) a simple process for resolving disputes," SVP of Global Strategy & Capabilities with AMEX's Global Merchant & Network Services Group, Priscilla Kam said. "Ethoca's platforms can help prevent card member disputes before they happen, helping merchants save time and costs associated with disputes and chargebacks." The new capability is expected to be available in the first few months of 2019. Ethoca Eliminator serves as a complement to the company's Ethoca Alerts solution, which American Express uses to alert…

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FinovateAsia Sneak Peek: Think Analytics

By David Penn Posted on
Categories: FinovateAsia 2018, FinovateAsia 2018 Sneak Peek, Think Analytics
A look at the companies demoing live at FinovateAsia on October 29 and 30, 2018 in Hong Kong. Register today and save your spot. Think Analytics is a five-year old leading analytics startup in India, with the core team having a combined experience of 50+ years. The company works with several non-banking financial companies, leading fintechs, banks, and others. Features Algo360 helps digitize and automate processes like underwriting, identity assessment, and seamless digital onboarding. Think Analytics is able to leverage alternative data through digital footprints for the same. Why it's great The solution is already live with several non-banking financial companies and fintechs. It has already processed 10 million applications with turnaround time of less than one minute. Presenters Monish Salot, Co-founder and CTO Salot leads the business development and technology efforts at Think Analytics. Prior to this, he lead teams at 3iInfotech and other organizations. LinkedIn   Abhishek Joshi, Senior Associate…

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FinovateAsia Sneak Peek: Avaloq

By David Penn Posted on
Categories: Avaloq, FinovateAsia 2018, FinovateAsia 2018 Sneak Peek
A look at the companies demoing live at FinovateAsia on October 29 and 30, 2018 in Hong Kong. Register today and save your spot. Avaloq's ecosystem provides seamless access to an unparalleled number of market-leading fintech solutions on the Avaloq platform via open APIs. Features Ready-to-bank third party solutions Highest security standards guaranteed Standardized, secure and scalable banking APIs Why it's great Developing a comprehensive digital business ecosystem is one of Avaloq's strategic priorities. Avaloq offers one platform with the goal of making new fintech innovations accessible to 150+ financial institutions. Presenters Stewart Chen, Regional Product Manager Chen is a digital native and prior to joining Avaloq, he had been building successful startups for over 10 years. He steered his first startup to triple-digit growth for three consecutive years. LinkedIn Bodo Grauer, Head of Digital Strategy and Transformation Grauer is a development lead and drives product innovation for Avaloq's ecosystem. He brings a…

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FinovateAsia Sneak Peek: Arival Bank

By David Penn Posted on
Categories: Arival Bank, FinovateAsia 2018, FinovateAsia 2018 Sneak Peek
A look at the companies demoing live at FinovateAsia on October 29 and 30, 2018 in Hong Kong. Register today and save your spot. Arival is the first digital fintech bank for SMEs. Arival partners with some of the best names in fintech to deliver awesome products tailored for businesses. Arival makes running a business easy. Features Supports 100% online business account opening from any part of the world Provides access to digital banking products handpicked for SMEs Integrates the best fintechs to create an amazing banking experience Why it's great Imagine if all your favorite fintechs existed inside your bank and you never had to go searching for another financial product or service again. Presenters Jeremy Berger, Chief Operating Officer Berger is a young entrepreneur with big dreams. Driven by resilience and an insatiable desire to create a legacy, Berger is on a mission to help businesses discover the new world…

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FinovateAsia Sneak Peek: RISQ

By David Penn Posted on
Categories: FinovateAsia 2018, FinovateAsia 2018 Sneak Peek, RISQ
A look at the companies demoing live at FinovateAsia on October 29 and 30, 2018 in Hong Kong. Register today and save your spot. RISQ empowers corporate banking divisions with a solution that combines an efficient platform with intelligence, data integration, and AI, presented in a radically intuitive user experience. Features Manages complex credit decisions with ease Offers integrated analytics and AI components to support the process Integrates "out of the box" with multiple external data repositories Why it's great RISQ | Corporate Lending powered by CRIF puts business banking users in the driving seat, giving them 360-degree visibility of every credit decision in real-time. Presenters Michael Jesse, CEO Jesse has met with over 150 banks in 35+ countries as part of various management roles. This unique insight was channeled into RISQ to create a radically new approach in financial software. LinkedIn   Ozan Vakar, CTO Vakar, being an entrepreneur for 25+…

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FinovateAsia Sneak Peek: CASHOFF

By David Penn Posted on
Categories: CASHOFF, FinovateAsia 2018, FinovateAsia 2018 Sneak Peek
A look at the companies demoing live at FinovateAsia on October 29 and 30, 2018 in Hong Kong. Register today and save your spot. Inspired by creating real value for banks' customers, CASHOFF delivers strongly differentiated loyalty programs and tools to enhance the user experience with a granular approach based on transaction data. Features AI-powered cashback to banks' customers by big-name brands Comprehensive transaction data collection, enrichment and in-depth analysis White label tools and gamification to amplify engagement Why it's great Emerged consumer behavior patterns enable the anticipation of customers' needs. Thus banks win increased loyalty, transactional activity, a tool for selling banking products, and new revenue streams. Presenters Billy Leung, Director Leung is the director with extensive international expertise in digital banking and finance. He is also an entrepreneur having started his first business at the age of eight. LinkedIn   Justin Lai, Sales and Marketing Director With more than eight…

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FinovateAsia Sneak Peek: Siam Commercial Bank

By David Penn Posted on
Categories: FinovateAsia 2018, FinovateAsia 2018 Sneak Peek, Siam Commercial Bank
A look at the companies demoing live at FinovateAsia on October 29 and 30, 2018 in Hong Kong. Register today and save your spot. SCB is Thailand's first bank, established in 1906 under the Royal Charter. With the continual pursuit of technological innovation, SCB's vision is to be serving as "The Most Admired Bank" by 2020. Features Business account opening for any juristic customer: No document required Only one signature Realtime activation Why it's great Once and done. Presenters Arthit Sriumporn, SVP, Business Platform Sriumporn is a banker with a passion to make a difference focusing on customer experience. He strongly believes in providing the best in class products and services to the customer. LinkedIn   Piyachat Kunthachaem, Business Platform Officer Kunthachaem's endeavor and passion to give the best experience to business customers has lead her to build an innovative customer onboarding platform. LinkedIn   Sukanya Bowornsettanan, Project Manager, Transformation Bowornsettanan is…

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Fintech Takes Over Hong Kong

By Julie Muhn (@julieschicktanz) Posted on
Categories: FinovateAsia 2018
Fintech will take over Hong Kong during the city's Fintech Week, which will begin with FinovateAsia on October 29 and 30, and we're excited to be a part of it. If you don't have your ticket yet, register today to join the crowd at the Hong Kong Convention Center. We've finalized the agenda to bring you live demos from the hottest fintechs in Asia, as well as valuable discussions from industry experts and leaders from the region's top financial services organizations. We'll also host a variety of action-packed networking sessions where you can chat with our speakers and get to know other attendees. Here are some of the discussions you won't want to miss: Keynote Addresses Chris Skinner, Chairman of the Financial Services Club, will speak about the threat tech giants pose when it comes to customer data. JP Nicols, Managing Director of Fintech Forge, will discuss why banks have to…

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Generating Value from Bank, Insurance and Fintech Partnerships

By Charlie Burgess Posted on
Categories: Finovate, FinovateFall 2018
During Finovate Fall, four stages provided the chance for more focused discussions around the banking and payments, digital lending and wealth management. Here, on the Emerging Technologies stage, a panel discusses the role of partnerships in generating value. Featuring: George Anderson - CEO & Founder, Ninth Wave Nathalie Dore - Chief Digital and Acceleration Officer, BNP Paribas Cardif Matt Ribbens - SVP Enterprise Digital Strategy, BB&T Dave Mooney - President and CEO, Alliant Credit Union Travis Skelly - Senior Vice President, Venture Investing, Citi Ventures Michael Roberts - Chief Marketing & Digital Strategy Officer, Bank of America Merchant Services https://www.youtube.com/watch?v=HgSwZewD7iM

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Finovate Alumni News

By David Penn Posted on
Categories: Arival Bank, Avaloq, Baker Hill, CallVU, Capsilon, CASHOFF, identitii, iSignthis, Jack Henry, Jumio, NICE Systems, PayStand, RISQ, SecureSafe, Siam Commercial Bank, Socure, Think Analytics, Tinkoff Bank
On Finovate.com Our latest FinovateAsia Sneak Peeks are up. Meet CASHOFF Arival Bank Avaloq Siam Commercial Bank RISQ Think Analytics Around the web iSignthis announces its Tier 1 JCB card acquiring service is now live in the EU/EEA. CallVU to provide advanced biometric authentication technology to international credit card provider. Jumio reports sales growth of 130% year over year for the first three quarters of 2018. Capsilon teams up with Home Point Financial to streamline loan process. The latest upgrade of SecureSafe features desktop encryption. In German. NICE Actimize launches X-Sight, a financial crime risk management platform-as-a-service solution. Alloy and Socure partner to automate digital identity verification and onboarding for financial institutions. PayStand expands operations to Mexico, forms regional partnership with StartupGDL. Tinkoff Bank adds 26 new currencies for its Black Card customers. Identitii launches Overlay+ to enable Know Your Transaction.  Jack Henry & Associates acquires BOLTS Technologies for its digital account opening…

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USAA Taps StreetShares for Small Business Lending

By Julie Muhn (@julieschicktanz) Posted on
Categories: StreetShares
In an industry that too often pits banks against fintechs, it's good to see the magic of fintech-bank partnerships alive and well. Living that magic is military veteran-focused small business lending platform StreetShares, which is piloting a collaboration with a similarly-focused financial institution, USAA. Though the pilot is limited to six months, this is a pretty big deal for StreetShares. The four-year-old Virginia-based startup now has access to USAA's member base of more than 8 million current and former members of the military and their families. Moreover, this is USAA's first and so far only offering for business loans, a much-requested service. "Members have been inquiring about business loans and business products from USAA for quite some time," USAA's Briana Hartzell explained in the bank's blog. "So, to better serve member’s needs, USAA is pleased to announce the launch of a limited time pilot offering in collaboration with StreetShares Inc, a…

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Finovate Global: Fintech News from Around the World

By David Penn Posted on
Categories: ACI Worldwide, ayondo, Corezoid, Daon, Finovate Global, Kinetica, Nubank, Payfone, Ripple, Sberbank, Temenos
As Finovate goes increasingly global, so does our coverage of financial technology. Finovate Global: Fintech News from Around the World is our weekly look at fintech innovation in developing economies in Asia, Africa, the Middle East, Latin America, and Central and Eastern Europe. Asia-Pacific MoneyTap, DLT-based payment app developed by SBI and Ripple goes live in Japan. Indonesia’s biggest telecommunications company, Telkomsel, picks Kinetica to support its accelerated analytics, location-based visualization and AI. Ayondo expands B2B offering in Asia with a new white label deal. First Circle, a lending platform for SMEs based in the Philippines, has raised $26 million in new funding. Sub-Saharan Africa Daon Inks Deal with South Africa’s Capitec Bank. Commercial Bank of Ethiopia deploys UP Retail Payments from ACI Worldwide. Ivory Coast subsidiary of Togo-based Banque Atlantique goes live with Temenos' T24 core banking system. Central and Eastern Europe Sberbank customers can now add “cash postcards” –…

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