Zopa Boosts Executive Ranks with Trio of C-Level Hires

Zopa Boosts Executive Ranks with Trio of C-Level Hires

En route to its launch of a next generation challenger bank later this year, P2P lender Zopa is staffing up its executive ranks. The company announced today that it was appointing a new Chief Financial Officer, Chief Risk Officer, and Chief Customer Officer.

At the post of CFO, Steve Hulme comes to Zopa after a stint as CFO for Tandem Money. Previous to Tandem Money, Hulme was CFO for PayPal’s global credit business and CFO for Capital One’s business in the U.K. and Canada. He was educated at the University of Newcastle-upon-Tyne, earning a BA in Geography.

Taking the helm as Chief Risk Officer is Phillip Dransfield. With a Masters in Commerce, Finance, and Banking from UNSW and a Bachelor’s degree in Mathematics and Statistics from the University of Wollongong, Dransfield held executive positions at TSB Bank and Lloyds Banking Group.

Zopa also hired a new Chief Customer Officer to start the new year. Clare Gambardella previously worked in a number of capacities for Virgin Active, and ended her tenure at the health club, gym, and spa network as Chief Marketing Officer. Also a veteran of the Boston Consulting Group, Gambardella was educated at the University of Cambridge, where she earned a degree in English Literature.

“We’re delighted to have three high profile and exceptionally talented people join the business,” Zopa CEO Jaidev Janardana said. “Our people are our biggest competitive advantage and these additions further strengthen our position.”

Along with the $41 million (£32 million) investment the company picked up last summer, the new hires are part of the preparation for the launch of Zopa Bank. The challenger bank will offer customers personal and auto loans, flat rate credit cards, and savings and investment products. “We’re uniquely placed to make the next generation bank a leader in consumer finance combining our customer-centric culture, agile technology and data excellence with a track record of loan origination and risk management,” Janardana wrote in a blog post last fall. “No other provider has this combination of attributes.”

Zopa made its Finovate debut in 2008. The London-based company* was founded in 2005 and has raised more than $112 million in funding. Named to the European Fintech 100 and ranked in the Inc. 5000, Zopa partnered with fellow Finovate alum Aire last fall and opened a new development center in Barcelona, Spain last summer.

*Updated to reflect Zopa headquarters in London.

Juvo Receives Investment from Samsung to Boost Smartphone Usage Among Underbanked

Juvo Receives Investment from Samsung to Boost Smartphone Usage Among Underbanked

Mobile identity company Juvo has received an investment from Samsung NEXT, an off-shoot of Samsung that launched in 2013 to create new software and foster a startup culture at Samsung. The amount of the investment was undisclosed and adds to the San Francisco-based company’s $54 million in equity funding.

The bigger story here is that the investment is a strategic one. Samsung will bring Juvo access to billions of underbanked prepaid users across the globe. This will help Juvo enable MNOs to increase smartphone adoption among prepaid mobile subscribers.

Juvo was founded in 2014 with a mission to “establish financial identities for the billions of people worldwide who are creditworthy, yet financially excluded.” The company’s tag-line sums this up as, “access for all.”

In today’s press release, Steve Polsky, founder and CEO of Juvo, explained that the investment and alignment with Samsung NEXT is important because it allows Juvo “to further realize our vision by being among the first to integrate financial identity into a hardware device and, with it, offer unprecedented access to greater financial services.” He added, “Samsung opens a critical piece of the ecosystem for Juvo, and its world class organization, market expertise, and reach will accelerate the Juvo mission, putting sophisticated technology in the hands of unbanked people and provide financial access to those who need it most.”

“At Samsung NEXT, we’re focused on working with entrepreneurs and startups that are creating truly impactful software and services–software and services that will transform the way we, as humans, interact with our devices, each other and the world,” said Patrick Chang, Principal at Samsung NEXT Ventures. “Juvo’s impressive traction from mobile operators and consumers offers an opportunity for us to tap into the next billion customers through more comprehensive financial inclusion and accessibility.”

Polsky demoed Juvo’s Identity Scoring at FinovateFall 2016. The company empowers underbanked consumers by offering them a single identity with which to access financial services across the globe. Juvo also incentivizes financially underserved consumers to build credit and access financial services by extending microloans.

Since launch, the company has attained a reach of more than 500 million subscribers across four continents and is deployed in 25 countries. Last fall, Juvo partnered with Malaysian mobile virtual network operator, Tune Talk.

Xero Teams with DBS on Small Business Account Feeds

Xero Teams with DBS on Small Business Account Feeds

Cloud accounting platform Xero has added the Development Bank of Singapore (DBS) as a bank partner this week. By teaming up, the two aim to help their mutual small business clients manage their finances.

The partnership will allow small business customers who use DBS IDEAL, DBS’s online business banking platform, to opt in to have their bank transactions imported automatically into their Xero account every day. This automatic transaction data feed enables businesses to gain a holistic view of their financial standing while avoiding manual data entry.

This bank partnership is one of many the New Zealand-based company has undertaken. Xero is currently integrated with more than 80 Australian banks, 20 New Zealand banks, eight banks in the U.K., four banks in the U.S., five banks in Asia, and one bank in South Africa. Rod Drury, Xero CEO and Founder said, “We are working with more than 140 financial and fintech organizations around the world to establish a global financial web which securely opens up data flows that can help de-risk lending and enable small businesses to access much-needed capital so that they can prosper.”

DBS has more than 280 branches across 18 markets. This expanded reach will help Xero access more small business clients in the region, which experiences particular difficulty arranging direct bank feeds. Singapore requires businesses to apply via paper forms that can take up to 10 days to set up. In fact, the region seems to have a particular difficulty in this area. A recent survey of 150 non-Xero SMEs in Singapore found that small business owners:

  • Spend an average of 15+ hours a month manually importing and reconciling their bank statements
  • Almost 30% spend between 20 and 40 hours a month manually reconciling
  • More than 67% cited manual bank statement reconciliation as a challenge in managing operations

Joyce Tee, DBS Group Head of SME Banking said, “By enabling SMEs to manage their finances in a much more efficient manner, we hope that they can better manage their business and make more informed decisions.”

Xero most recently presented at FinDEVr San Francisco 2014 when the company’s Head of U.S. Partnerships David Pollock spoke about building an API-driven ecosystem for small businesses. At FinovateSpring 2011, CEO Rod Drury debuted the company’s Business Identification solution. The company recently ranked number 16 on the KPMG and H2 Ventures Fintech 100 list. In November of last year, Xero partnered with Worldpay to facilitate e-invoicing for small businesses.

Finovate Alumni News

On Finovate.com

  • Xero Teams with DBS on Small Business Account Feeds.
  • Zopa Boosts Executive Ranks with Trio of C-Level Hires.
  • SoFi’s Choice: Former Twitter COO Anthony Noto to Take Helm as New CEO.
  • Trulioo Launches KYC Tool to Connect MNOs.
  • Juvo Receives Investment from Samsung to Boost Smartphone Usage Among Underbanked.

Around the web

  • Atomico uses Quid for the 2017 State of European Tech report.
  • Bobsguide interviews Lisa Shields, CEO of FI.SPAN.
  • Thomson Reuters unveils Wizcorp, a digital gateway that will provide customers with data on more than 1.8 million Indian private companies.
  • FICO partners with European regulatory risk analytics consultancy, 4most.
  • Finastra announces new partners to its FusionFabric.cloud open architecture.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

The Open Future is Here: Now Comes the Hard Part

The Open Future is Here: Now Comes the Hard Part

louise-beaumont-finovate-open-bankingThe arrival of open banking will (eventually) prompt both entirely new services and major enhancements to existing services. Louise Beaumont, Co-Chair, Open Bank Working Group at Tech U.K. tells us what this means.

For banks, combining data through APIs will allow them to improve customer experience hugely for processes such as account opening, AML checks and product application processes, where personal information can be pre-populated and information verified from official sources.

But that is an iterative version of today. Where Open Banking gets interesting is looking beyond ‘banking’ to where non-banks start to play. Once payments services providers have access to transaction data, they will be able to anticipate when customers are likely to need a short-term line of credit and offer their service as an alternative.

By reacting defensively and doing no more than comply with the minimum mandated standards for the Open API, some banks will hope to do as little as they can to speed the flow of data out of their organisations, and therefore to carry on as far as possible with business as usual – in a market that is undergoing fundamental change.

This is short-sighted. Assembling richer pools of data from multiple sources will give banks more angles from which to view their customers and more ways to understand them than they could gain just from transactional information. They could profile and segment their customers more precisely and look for behavioural patterns that can be used to refine predictive models. The insights they gain will power new services and improve existing ones within their own defined and manged ecosystem.

One set of potential competitors in the open banking future, the tech titans, excel at this; assembling and analysing data, at scale, as a matter of course. Companies that have data at their heart are getting perpetually smarter because they’re building ever-deeper layers of data. It allows them to make behavioural inferences that enable them to build more predictive, pre-emptive and personalised services.

Banks that choose to engage fully in the new market based on open data will focus on the element of their environment that they can control: which organisations they choose to collaborate with to create new services based on pooled data.

These will be partnerships of mutual advantage, with the potential to create new sources of profit for both parties that will be shared between them. Banks cannot expect to generate all the business ideas themselves that combining data sources will make possible. Success will come from the ability to collaborate most effectively and be open to ideas from outside.

In this new world, the banks will succeed by finding the best fit between their data and that held by other organisations, whether mobile phone companies, energy providers, transport companies, airlines or any number of others. But to succeed in the competition to collaborate most effectively, banks will need the best possible tools for data sharing and analysis. An Open API that complies with the minimum required standard will not be good enough.

What will set the winners apart is the extent to which they go beyond that and actively seek commercial partnerships based on data-pooling. That requires a different mentality: one that sees open data not just as an obligation, but also as an opportunity to learn and find new sources of value.


Dr Louise Beaumont

Open Bank, techUK & Open Bank, SapientRazorfish

Dr Louise Beaumont creates markets, enables scale, and drives growth.  She is particularly interested in the intersection between technology, financial services and public sector; and has worked with start-ups, investors, blue chips and everything in between to grow companies and create value.

Dwolla to Power Identity Verification for Yahoo!’s Tanda Savings App

Dwolla to Power Identity Verification for Yahoo!’s Tanda Savings App

Bank access API provider and money transfer system, Dwolla, is playing a role in Yahoo!’s latest fintech venture. The Iowa-based company will be powering identity verification and money transfer for Tanda, Yahoo!’s social savings app.

Launched last week, the Tanda app divides users into groups of five or nine to pool money and save for short-term savings goals. Users group their money together over the course of a set period of time and every month, one user gets to take home the entire pot of money. The first two users to receive the funds pay a small fee, while the last recipient earns a 2% bonus.

The Tanda app is intended to be used as an alternative to credit cards or short term loans. The concept comes from a rotating savings and credit association (ROSCA), an idea that’s been around for quite some time.

Using Dwolla’s API, Yahoo! will connect to the user’s bank to move money, store funds, validate their identity, and verify their bank account. This comes exactly one year after Dwolla relaunched its API to offer a more inclusive, white-labeled API that rolls in additional features such as a wallet functionality that holds a balance of funds.

Dwolla, which most recently demoed FiSync at FinovateSpring 2015, was founded in 2008 and is headquartered in Des Moines, Iowa. Last summer, the company added a multi-user feature to its Access API dashboard. In May of 2017, Dwolla teamed up with Plaid to offer a fully tokenized ACH payment integration. Ben Milne is founder and CEO.

Innovation and Collaboration: The Rise of Fintech in the MENA Region

Innovation and Collaboration: The Rise of Fintech in the MENA Region

Designed by Freepik

With more than 400 attendees, more than 100 scheduled speakers, and more than 20 fintech innovators demonstrating their technologies live on stage, Finovate’s first foray into the Middle East next month is an event not to be missed.

Dubai, the largest and most populous city in the United Arab Emirates, will host FinovateMiddleEast on the 26 and 27th of February. And in addition to our trademark live, seven-minute technology demonstrations, FinovateMiddleEast will also feature a strong slate of keynote addresses, roundtable conversations, and panel discussions on some of the most contemporary themes, trends, and topics in fintech. Here’s an advance look at some of what we’ll talk about at the conference.

Day One – What do fintechs want? What do banks want? What do investors think?

How do we successfully leverage technology to help solve 21st century financial challenges for the Middle East and North Africa? Finding harmony in the different interests and agendas of technologists, banks, and investors is key to creating the kind of environment that will lead to dynamic fintech innovation. During our FinovateMiddleEast Summit Days, we’ll learn what fintechs and banks want and need in order to effectively and profitably collaborate with each other. We’ll also explore the role of investors in providing the critical capital and guidance that will help turn today’s innovators into tomorrow’s market leaders.

For all the talk of disruption, leaders in MENA countries are looking for a more constructive relationship between fintech innovation and the societies they are innovating in. This means a fintech industry that is flexible enough to serve both the sizable number of ultra high net worth and high net worth consumers in the MENA, as well as the fast-growing, mobile-inclined, social media-connected youth population. Innovations that are able to respond to needs resulting from these “second wave sectors” like wealth management and international money transfers, are as important as those catering to traditional areas like banking and payments and “hot” technologies like the blockchain.

From banking and payments to AI and blockchain

Fintech in the MENA is dominated by innovations in the banking and payments space. As much of 84% of fintech in the MENA is payments-related, per Wamda/Payfort. Digital wallets are one area where banks and fintechs are working together and providing solutions. Earlier this month, Batelco and Arab Financial Services launched a new digital wallet and payment solution. Also this month, UAE-based Noor Bank partnered with UB QFPay to offer new mobile payment solutions. We’ll take a look at just how far digital wallet adoption in the MENA region can go, and look at how the launch of Apple Pay in the UAE may provide some visibility into the future of contactless payments in the region.

At the same time, new technologies like AI, the blockchain and cryptocurrencies are being explored eagerly by fintechs, banks, and governments alike in the MENA region. Dubai-based ArabianChain announced last week that it was launching a cryptocurrency exchange. In June, a company called MAG Lifestyle Development will introduce a Sharia-compliant cryptocurrency for buying property in June. Finovate alum NCR plans to introduce bitcoin-enabled ATMs in the UAE in the spring.

We’ll examine the results of an interbank blockchain pilot involving Emirates NBD and ICICI Bank India launched last fall, as well as a look at how blockchain technology can increase efficiency and accountability for financial transactions in the GCC more broadly. We’ll also take a tour of 3D printing facilities and visit local accelerator, Future Foundation, as a prelude of sorts to our accelerator showcase on Day Two.

Day Two – Regulations and regtech as catalyst for innovation

What are the biggest challenges to the vision that fintech entrepreneurs, banks, investors, and technologists have for the MENA region? Ensuring that regulation is used as a tool to steer fintech toward its most productive possible role in society – one in which its solutions are effective, trusted, cost-effective, and widely available – is important.

So in addition to discussing future opportunities for fintech in the MENA region, we’ll take the time to understand both the current and emerging regulatory infrastructure that will define the kind of fintech that will develop in the Middle East. These topics range from helping fintechs in the region offer new, innovative Sharia-compliant products and services to anticipating the effects of the introduction of VAT in the UAE.

Part of our journey into this topic will hosted by a panel of leading fintech research analysts from firms like Gartner and Forrester who have specific expertise in the MENA region. We’ll also look at fintech regulation in the Middle East and compare it to how regulations are being developed in other areas like Asia and Europe. Do the differences between these regions – and their different regulatory needs and concerns – help us better understand how regulation and innovation should go and in hand for fintech in the MENA?  Our conversation on Day Two is designed to help us explore these issues deeply.

Uniting fintechs, banks, and investors to better serve the underbanked

There can be no discussion of financial technology without a discussion of serving the underbanked. And while this is an important conversation in all areas, it may be especially acute in the Middle East and North Africa. According to a recent report from Wamda/Payfort, more than 85% of adults in the MENA do not have access to a bank account. Moreover, as Daniel Navarro wrote last spring in the Khaleej Times, financial inclusion is a major requirement for broader economic development.

“The solutions to increase financial inclusion need to be implemented properly, customized for each market segment, include microfinance services, low cost transfers, international remittances and other digital services to leverage the economic and social development. Also, the financial inclusion initiatives shall always be accompanied by proper security measures for KYC, AML, and CFT controls.”

Our conversation looks at opportunities, challenges, and successes alike. We’ll discuss Turkey’s plan to go cashless by 2023, as well as look at what is necessary from banks, fintechs, and the rest of the players in a modern economy in order to serve “the digital person.”

Another big feature on Day Two is the accelerator showcase which spotlights fintech startups that are based in the MENA region or doing significant business in the area. Added to the Finovate format last fall, the Accelerator Showcase provides a no-middleman opportunity for attendees to see and hear first hand what some of the MENA region’s most innovative young fintech startups are developing. And by viewing MENA startups through the lens of the accelerator programs that sponsored them, we get another opportunity to see and discuss the importance of startup culture and a dynamic, supportive ecosystem when it comes to preparing the next generation of fintech innovators.

What can banks gain from fintech innovation? What can fintechs gain from bank partnership and collaboration? And what incentivizes investors to come in from the sidelines with their critical support? Join us next month in Dubai as we tackle these and other issues driving the future of fintech in the Middle East.

WealthForge Tops $500 Million in Investments Processed

WealthForge Tops $500 Million in Investments Processed

Private placement platform for capital markets WealthForge is starting 2018 with the announcement that it has reached a new milestone: more than $500 million in investments processed on its platform.

“We’re very pleased by the momentum we’re seeing in our business,” said Mat Dellorso, WealthForge Chief Strategy Officer and co-founder of the company. “Our average offering size – currently $17 million – has grown 50% in the past year. More than $200 million was invested in 2017 alone, and we’ve seen an exciting ramp up in volume heading into the new year.”

WealthForge reports that the $500+ million investments represent funding in more than 300 private offerings, each averaging $17 million. The company noted in a blog post that the $500 million includes a $25 million litigation fund and a $9 million private capital fundraising for an industrial real estate acquisition. WealthForge also announced the platform hosted its first Regulation A (Reg A+) offering, which picked up more than 400 investors since its launch in October.

“WealthForge’s scalable subscription technology and compliance services for alternative investments are pillars supporting an overall mission to increase transparency, efficiency, and access to alternative investments for issuers and advisors,” WealthForge CEO Bill Robbins said. He called the milestone a “proof point” that the company enjoys the reputation as “a trusted partner for so many.”

Headquartered in Richmond, Virginia and founded in 2009, WealthForge demonstrated The WealthForge Network at FinovateSpring 2016. The WealthForge Network connects issuers and intermediaries in the private capital market, enabling issuers to present their offerings to registered intermediaries and helping intermediaries provide a branded online investment process for their investors.

WealthForge is a winner of the UBS Future of Finance Challenge, and was named a Company to Watch by Venture Forum RVA. The company has raised more than $5 million in funding and counts New Richmond Ventures (NRV) and SenaHill Partners among its investors.

Finovate Alumni News

On Finovate.com

  • iSignthis and Worldline Finalize Partnership.
  • WealthForge Tops $500 Million in Investments Processed.
  • Innovation and Collaboration: The Rise of Fintech in the MENA Region.
  • Dwolla to Power Identity Verification for Yahoo!’s Tanda Savings App.

Around the web

  • TransferWise updates its remittance comparison tool.
  • Featurespace hires Ritz Steytler as Chief Operating Officer.
  • Infosys selected as tech partner by A S Watson Group.
  • Ephesoft moves headquarters to Irvine, California.
  • Compass Plus to help VietinBank issue Diners Club cards in Vietnam.
  • Coinbase appoints Tina Bhatnagar as VP of Operations and Technology.
  • Kony launches Kony Base Camp, an online community to empower developers to gain skills to accelerate app development and delivery.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

iSignthis and Worldline Finalize Partnership

iSignthis and Worldline Finalize Partnership

Digital identity proofing company iSignthis has finalized its partnership with European payments firm Worldline. The two have completed a technical integration that combines iSignthis’ regtech services with Worldline’s acquiring capabilities.

European ecommerce merchants will have access to the new service, ISXPay, that is being marketed and delivered via iSignthis subsidiary, iSignthis eMoney. ISXPay, which will operate under its own eMoney Monetary Financial Institution license to directly contract European merchants, offers services for everything from JCB card acceptance to alternative payment methods for cryptocurrencies.

Merchant clients leveraging ISXPay will have access to Paydentity, a payment authentication suite with Know Your Customer (KYC) compliance that links a person’s identity to a payment, satisfying AML and PSD2 regulations. Via a single integration ISXPay Paydentity merchant clients can leverage identity verification, customer due diligence, and a payments platform across Europe and Australia.

Founded in 2013, iSignthis went public on the Australian Stock Exchange in March 2015 (ASX:ISX). The company presented its platform at FinovateEurope 2015 in London. In 2016, iSignthis partnered with Coinify to help its bitcoin exchange platform meet AML, KYC, and CTF regulations for customer due diligence. In October of last year, the company agreed to power KYC for online gambling site Omnislots.

Worldline went public in 2014 and showcased a connected piggy bank at FinovateEurope 2017. In July of 2017, the company purchased First Data Baltics for $85 million. Last month, Worldline announced plans to recruit more than 1,500 people across the globe to support its growth.

Fintech News from the Middle East and North Africa (MENA)

Fintech News from the Middle East and North Africa (MENA)

Designed by Naumaan Hassan

As Finovate prepares for its first conference in the Middle East, here’s a round up of recent fintech news and need-to-knows from the MENA region. Learn more about how to join us in Dubai in February for FinovateMiddleEast.

  • Dubai-based ArabianChain launches cryptocurrency exchange, Palmex.
  • Qatar commits to building fintech hub.
  • UAE-based Noor Bank announces partnership with UB QFPay to offer new mobile payment solution.

MENA Fintech Fact E-commerce and fintech topped tech startup funding for MENA region in 2017, according to a report from Magnitt

  • Abu Dhabi Securities Exchange (ADX) inks MoU with SWIFT and seven global CSD companies to collaborate on distributed ledger technology projects.
  • Oman’s Bank Nizwa takes to the road to promote its Ladies Banking Account services.
  • Jordan’s InvestBank teams up with F5 Networks to boost cybersecurity protections.

Thought Leadership What is the key for success for technology entrepreneurs innovating in the Middle East? Arabian Business writes “The Middle East is still building towards the right start-up culture.”

  • Gulf News Banking looks at how Dubai is “charting a unique story in fintech.”
  • Saudi Arabia’s Minister of Finance announces signing of MoU with Japan’s Mitsubishi UFJ Financial Group to promote financial education for Saudi youth.
  • Thomson Reuters’ ZAWYA interviews Ola Doudin, CEO and co-founder of Dubai-area cryptocurrency exchange, BitOasis.

defi SOLUTIONS Lands $55 Million

defi SOLUTIONS Lands $55 Million

Loan origination solutions company defi SOLUTIONS just closed on $55 million in funding. The Series C round comes from Bain Capital Ventures, offering social proof along with a stamp of approval for defi’s suite of loan services. This is the Texas-based company’s first round of financing.

The primary capital portion of the investment will be used to accelerate product development, expand resources and facilities, and grow the number of employees by nearly 50% this year.

This comes at a time when there has been significant rise in auto lending, especially to sub-prime borrowers. Simultaneously, however, loan defaults are soaring as a result of hastily made loans. defi helps lenders take advantage of the opportunity while mitigating risk. Additionally, senior principal at Bain Capital Ventures, Brian Goldsmith explained, “defi delivers competitive advantages that enable forward-thinking lenders to own their processes and exceed their business objectives through one holistic platform.” Goldsmith added, “Our team is thrilled to support defi SOLUTIONS’ growth trajectory in a space that is primed to expand and remain competitive with the increased use of new technology.”

Founded in 2012, defi originally offered a flagship auto financing service. Since then, the company has broadened its offerings to include a full suite of configurable Software-as-a-Service loan origination solutions and has experienced a 70+% compounded annual growth rate. Most recently, defi has added a loan management and servicing system, an analytics and reporting system with dashboards for real-time reporting, a direct lending application portal, a digital loan document service with e-signature, and an online auto loan portfolio marketplace.

At FinovateSpring 2014, defi CEO and founder Stephanie Alsbrooks showcased the company’s loan origination solution for auto lenders. Last month, the Caruth Institute for Entrepreneurship at the SMU Cox School of Business ranked the company number 37 on the top 100 fastest-growing privately-held businesses in the Dallas area.