Navigating BNPL’s Future: The Jifiti Group CEO Yaacov Martin on the CFPB’s New Ruling

Navigating BNPL’s Future: The Jifiti Group CEO Yaacov Martin on the CFPB’s New Ruling

Late last month, the Consumer Financial Protection Bureau (CFPB) issued an interpretive rule stating that Buy Now, Pay Later (BNPL) lenders are credit card providers. This ruling is slated to have some significant impact on BNPL, which was once one of the hottest subsectors in fintech.

To gain an understanding of the specific implications of the new rule, we spoke with Yaacov Martin, CEO of The Jifiti Group, a global fintech company that powers embedded lending solutions for banks, lenders and merchants.

For those unfamiliar with the matter, summarize the CFPB’s recent ruling on BNPL.

Yaacov Martin: The Consumer Financial Protection Bureau (CFPB) recently released an interpretive rule for the BNPL industry, which classifies BNPL providers as credit card issuers under the Truth in Lending Act. BNPL lenders must now extend key consumer protections that credit card users have long enjoyed, including investigating customer billing disputes in a timely manner, issuing refunds when goods are returned or services canceled and providing periodic statements detailing transactions and balances.

What will this mean for both fintechs and banks operating in the BNPL space going forward?

Martin: Adhering to comprehensive consumer protection requirements like those stemming from the Truth in Lending Act and the CFPB’s new interpretive rule demands significant resources, specialized knowledge, and thorough processes.

Implementing these controls necessitates substantial overhead investments, which poses a challenge for BNPL fintechs competing against banks, as higher operational costs put them at an inherent competitive disadvantage to banks, which have a low cost of capital and powerful balance sheets.

Therefore, a consolidation within the BNPL market is anticipated as only a select cohort of fintechs are poised to fully comply with these heightened obligations.

Banks and traditional financial institutions already have compliant frameworks in place, positioning them favorably to capture significant market share.

Do you envision the recent ruling impacting international BNPL operations?

Martin: The CFPB’s new interpretive rule might have an impact on international BNPL operations as this U.S. legislation will also be applicable to BNPL providers located outside the U.S. territories. This means that these international providers will need to ensure the correct investigation of customer billing disputes in a timely manner, issue refunds when goods are returned or services canceled, and provide the requisite periodic statements detailing transactions and balances. Even while operating from outside the U.S., these companies will likely need to set up U.S.-based customer support teams.

What impact will the new ruling have on end consumers?

Martin: End consumers will benefit from enhanced protection and more transparency when using a BNPL service. The rule will also boost consumer confidence in BNPL, encouraging increased usage of the service.

How will the ruling impact new innovations in the payments space?

Martin: The new interpretive rule will probably have a limited impact on innovation in the payments space, however it might lead to an increased use of BNPL by customers as a result of the additional safeguards.


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Robinhood Agrees to Buy Crypto Exchange Bitstamp

Robinhood Agrees to Buy Crypto Exchange Bitstamp
  • Robinhood has agreed to acquire digital currency marketplace Bitstamp for $200 million in cash.
  • The acquisition will help Robinhood fuel its global expansion and serve institutional clients, a new market for the company.
  • The acquisition announcement comes one month after Robinhood received a Wells Notice from the SEC for violating Sections 15(a) and 17A of the Securities Exchange Act.

Hours after I published a piece mourning the lack of application of the blockchain in fintech, I get to report on some news that proves me wrong. Digital stock brokerage app Robinhood has agreed to acquire digital currency marketplace Bitstamp for $200 million in an all-cash deal.

U.K.-based Bitstamp has offices in Luxembourg, the U.K., Slovenia, Singapore, and the U.S. and holds over 50 active licenses and registrations globally. Robinhood, which made its first foray into crypto in 2018, anticipates the deal will “significantly accelerate Robinhood Crypto’s expansion worldwide.” Specifically, Robinhood said that Bitstamp will bring Robinhood customers from across the E.U., U.K., U.S., and Asia.

The move will also help Robinhood cater to its first institutional clients. Until now, Robinhood has primarily catered to individual retail investors. Bitstamp, on the other hand, already has a strong presence in the institutional market. The company offers trade execution, deep order books, API connectivity, white label solutions, institutional lending, and staking. By integrating Bitstamp’s services and established relationships into its existing operations, Robinhood can start offering services specifically designed for serving larger, more complex clients such as large financial organizations, investment firms, and professional traders.

“The acquisition of Bitstamp is a major step in growing our crypto business. Bitstamp’s highly trusted and long standing global exchange has shown resilience through market cycles. By seamlessly coupling customer experience with safety across geographies, the Bitstamp team has established one of the strongest reputations across retail and institutional crypto investors,” said Robinhood Crypto General Manager Johann Kerbrat. “Through this strategic combination, we are better positioned to expand our footprint outside of the U.S. and welcome institutional customers to Robinhood.”

Bitstamp launched its crypto exchange in 2011 and currently has more than 5 million retail and institutional customers. The company’s core spot exchange offers over 85 tradable assets, as well as products such as staking and lending,

“As the world’s longest running cryptocurrency exchange, Bitstamp is known as one of the most-trusted and transparent crypto platforms worldwide,” said Bitstamp CEO JB Graftieaux. “Bringing Bitstamp’s platform and expertise into Robinhood’s ecosystem will give users an enhanced trading experience with a continuing commitment to compliance, security, and customer-centricity.”

Notably, Robinhood’s announcement comes a month after the California-based company received a Wells Notice from the U.S. Securities and Exchange Commission (SEC) for violating Sections 15(a) and 17A of the Securities Exchange Act. “After years of good faith attempts to work with the SEC for regulatory clarity including our well-known attempt to ‘come in and register,’ we are disappointed that the agency has decided to issue a Wells Notice related to our U.S. crypto business,” said Robinhood Markets Chief Legal, Compliance, and Corporate Affairs Officer Dan Gallagher in a statement at the time. “We firmly believe that the assets listed on our platform are not securities and we look forward to engaging with the SEC to make clear just how weak any case against Robinhood Crypto would be on both the facts and the law.”

The $200 million cash amount is subject to customary purchase price adjustments, and the deal is subject to closing conditions such as regulatory approvals and is expected to be finalized in the first half of 2025.

The Small Business Administration to Issue New SBA Loan Option

The Small Business Administration to Issue New SBA Loan Option
  • The U.S. Small Business Administration plans to issue a new SBA loan option for small businesses.
  • The new pilot program will extend lines of credit of up to $5 million and will charge an annual fee and a maximum interest rate that is 3% to 6.5% higher than the prime rate.
  • Lenders will receive a 75% guaranty on loans larger than $150,000 and an 85% guaranty on loans smaller than $150,000.

The U.S. Small Business Administration (SBA) announced plans this week to issue a new government-backed SBA loan option for small businesses. SBA Administrator Isabel Casillas Guzman unveiled the news in an interview with CNBC, which broke the news.

The new pilot program, which will extend lines of credit of up to $5 million, will allow business owners to either fund specific projects or borrow against their assets. Borrowers will be charged an annual fee and will face maximum interest rates that are 3% to 6.5% higher than the prime rate, topping out at around 12% to 15%.

The new loans aim to bring more compelling offers to both lenders and borrowers than the SBA’s existing 7(a) loan program. The 7(a) loan program incentivized lenders to loan to small business owners by providing guaranties to the lenders. Last year, the program backed 57,000 loans valued at $27.5 billion.

And even though the loan amount represents a 7% increase from 2022 levels, Guzman expressed that the growth is less than ideal. The same is true for two other SBA products, the SBA Express loan, which offers up to a $500,000 line of credit, and the CapLines loan product, which didn’t appeal much to lenders because of its complicated structure.

“This product is our aim to increase access to a simpler working capital line,” Guzman told CNBC. “It basically takes the best of our various options to create a pilot program to see if we can get more borrowers an affordable working capital line, versus just a pure reliance on credit cards.”

Lenders may find the new loans especially appealing, as they limit risk. Lenders receive a 75% guaranty on loans larger than $150,000 and an 85% guaranty on loans smaller than $150,000. “In an environment of higher interest rates, we want to make sure that the SBA is an option for more businesses,” Guzman said in the CNBC interview.

The SBA’s new working capital offering may impact the competitive landscape. Fintechs and traditional banks have provided lines of credit and working capital solutions with varying degrees of accessibility and interest rates for a long time. However, the SBA’s new government-backed line of credit promises accessibility and affordability for the borrower, as well as a 75% to 85% guaranty for the lender. While fintechs often attract small businesses with their quick approval processes and attractive user interfaces, they can come with higher interest rates and less favorable terms compared to traditional banks. Banks, on the other hand, offer more stable and lower interest rates but have rigid credit requirements and slower processing times. The SBA’s new program, which will go live “in the coming months,” will help bridge these gaps.


Photo by Amina Filkins

Trulioo Taps Into Mastercard’s Identity Solutions

Trulioo Taps Into Mastercard’s Identity Solutions
  • Trulioo and Mastercard have partnered to help clients streamline onboarding while combatting fraud.
  • Trulioo will leverage Mastercard’s identity solutions to gain insight into identity and risk scores.
  • Mastercard will tap Trulioo’s global business identity verification services to enhance its Onboard Risk Check product by adding a layer of assurance to merchant and consumer onboarding solutions.

Global identity platform Trulioo announced today it has teamed up with Mastercard to help merchants streamline digital onboarding while helping them combat fraud.

Under the agreement, Trulioo will leverage Mastercard’s identity solutions to power two of its products– Person Match and Risk Intelligence. This will offer Trulioo insights into identity and risk scores through a customizable, intuitive dashboard, extending the company’s offerings beyond API-based products and further enhancing its onboarding processes.

“Trulioo is proud to partner with Mastercard and shares their dedication to industry-leading business verification and fraud prevention,” said Trulioo CEO Steve Munford. “As organizations navigate the complexities of the digital payments industry, fraud and business identity theft are constant threats. This is a pivotal milestone in our joint endeavor that will pave the way for a more secure global digital landscape.”

Mastercard will also see benefits from the strategic partnership. Trulioo’s global business identity verification services will enhance Mastercard’s Onboard Risk Check product by adding a layer of assurance to merchant and consumer onboarding solutions, helping to mitigate risk, reduce fraud, and increase trust in payments made across the globe.

“The digital economy thrives when people trust it and trust each other,” said Mastercard executive vice president, Identity Products, and Innovation Dennis Gamiello. “The ability to verify people are who they say they are instills confidence on both sides of digital interactions. Together with Trulioo, we are fueling the connections that make a vibrant digital economy possible.”

Canada-based Trulioo was founded in 2011 to help organizations navigate compliance by offering real-time verification of more than 13,000 ID documents and 700 million business entities across the globe, while checking against more than 6,000 watchlists. The company has raised $475 million.


Photo by Brett Jordan on Unsplash

PayPal’s Stablecoin Joins Solana: Impact on Consumers and Banks Explained

PayPal’s Stablecoin Joins Solana: Impact on Consumers and Banks Explained

PayPal’s stablecoin, PayPal USD (PYUSD), was officially added to the Solana Blockchain last week. This shift comes after the California-based company launched on Ethereum blockchain last summer. Now, PayPal stablecoin users can send PYUSD on Ethereum or Solana when transferring out to external wallets.

“For more than 25 years, PayPal has been at the forefront of digital commerce, revolutionizing commerce by providing a trusted experience between consumers and merchants around the world. PayPal USD was created with the intent to revolutionize commerce again by providing a fast, easy, and inexpensive payment method for the next evolution of the digital economy,” said PayPal Senior Vice President of the Blockchain, Cryptocurrency, and Digital Currency Group Jose Fernandez da Ponte. “Making PYUSD available on the Solana blockchain furthers our goal of enabling a digital currency with a stable value designed for commerce and payments.”

In addition to enabling PYUSD transfers on both Ethereum and Solana, this move will have significant implications for PayPal, consumers, banks, and the crypto markets.

Impact on PayPal users

Faster transactions: Because Solana’s blockchain is known for its high-speed processing capabilities, PYUSD transactions on Solana will be much quicker, which will enhance the experience for end users.

Lower transaction costs: Solana offers low transaction fees, which will not only reduce the cost of sending and receiving PYUSD, but it will also make Solana a more attractive option for users looking to save on transaction costs.

More flexibility: Offering both Solana and Ethereum will offer users more choices for their transactions. Offering multiple blockchain allows users to choose different options based on their preferred cost and transaction speed.

Impact on Banks

Integration challenges: Traditional banks seeking to participate in the stablecoin market may need to adapt their systems to accommodate transactions that involve PayPal’s stablecoin on the Solana blockchain. These adaptations could require significant technical and regulatory challenges.

Competition: The race to stablecoin dominance has quieted among most traditional financial services providers in the U.S., but cross-border payments in all of their forms are still top-of-mind for many. As PayPal leverages the blockchain to offer faster and cheaper transactions, traditional banks may face increased competition.

Regulatory scrutiny: PayPal’s move onto Solana may attract further attention from regulators. This increased regulatory scrutiny may require financial institutions to pay more attention to their own operations and closely monitor regulatory developments to ensure that their own operations are compliant.

Impact on the Crypto market

Increased credibility: While it is not a bank, PayPal is a reputable player in the traditional financial services space. Because of its tenure and reputation in the space, the company’s adoption of Solana for its stablecoin operations offers credibility to the blockchain and crypto industries.

Boost for Solana: Solana will likely benefit from the partnership, as PayPal’s move serves as a vote of confidence for the blockchain and may lead to increased demand for Solana’s native token and may result in further adoption by other enterprises.

Shifting competition: PayPal’s selection of Solana may put pressure on Ethereum to improve its scalability and cost efficiency.

Overall, PayPal’s move is likely to enhance the efficiency and appeal of its digital currency offerings, drive broader adoption of blockchain technology, and spur innovation and competition in both the traditional financial sector and among crypto players.

PYUSD is issued and managed by Paxos Trust, a company whose products are subject to regulatory oversight by the New York State Department of Financial Services. Users can purchase PYUSD in the PayPal and Venmo wallets, as well as on crypto.com, Phantom, and Paxos. All platforms offer a fiat-to-crypto user experience.


Photo by Muhammad Asyfaul on Unsplash

FintechOS Lands $60 Million for its Core Modernization Technology

FintechOS Lands $60 Million for its Core Modernization Technology
  • FintechOS received a $60 million investment, boosting its total funding to over $151 million.
  • FintechOS will use the new funds to accelerate its global expansion.
  • In the announcement, FintechOS revealed it experienced 40% year-over-year revenue growth in 2023 and said it expects to break even in 2024.

Financial product management platform FintechOS recently announced it received a $60 million Series B+ investment, boosting its total funding to more than $151 million. Molten Ventures, Cipio Partners, and BlackRock led the round, while existing investors EarlyBird VC, OTB VC, and Gapminder VC also contributed.

FintechOS serves up technology that helps organizations launch and manage financial products and services without having to replace their existing core infrastructure. The company offers low-code/ no-code tools to help organizations extend the capabilities of their existing core, launch new products, improve their customer experience, and optimize back-office workflows across lending, savings, insurance, investment, and embedded finance operations.

While FintechOS will use the funds to accelerate its global expansion, the New York-based company has already made significant progress towards global growth. The company operates globally, with a presence in Europe, North America, and Asia. FintechOS is available in the U.K., the U.S., Canada, Germany, France, the Netherlands, Romania, Spain, Italy, Poland, Belgium, Australia, Singapore, and others.

“Securing this investment is a testament to the confidence our investors have in our vision and execution,” said FintechOS Co-founder and CEO Teo Blidarus. “Our rapid growth and operational improvements reflect the demand for our next-generation financial product management solutions. We are revolutionizing the financial services industry by providing technology that enables core modernization and drives innovation.”

Since Blidarus co-founded FintechOS in 2017, the company experienced 40% year-over-year revenue growth in 2023 and has seen a 170% increase in operating margins. The company expects to break even in 2024. Following its recent $15 million funding round in early 2022, FintechOS has achieved over 300% growth, expanding its client base to 50 global clients. This growth includes high-profile additions such as Société Générale, Admiral, Benenden Health, Avant Money, and Vibrant Credit Union.

“FintechOS’s growth trajectory is a clear indicator of their potential,” said Cipio Partners Managing Partner Roland Dennert. “We are delighted to be part of this journey and look forward to seeing the transformative impact they will make in the financial services sector. Their commitment to modernization and innovation aligns perfectly with our investment strategy.”

As organizations struggle to adapt to changing consumer expectations and new technologies while maintaining their legacy core infrastructure, technologies such as FintechOS’ will see increasing growth. That’s because many traditional players in the space continue to operate using old computer languages such as COBOL, which was developed in 1959 and does not interface easily with modern fintech solutions.


Photo by Igor Starkov

Fintech Rundown: A Rapid Review of Weekly News

Fintech Rundown: A Rapid Review of Weekly News

Will the new month bring new challenges in fintech? Or will the news cycle take a much-needed vacation as summer approaches? Stay tuned to this week’s news for updates and evolutions throughout the week.

Digital banking

Cloud-native core banking operating system 10x Banking enters collaboration with Deloitte Australia.

Monzo reports first profitable year.

Genesis offers new tools and incentives to financial industry software developers.

Meniga partners with Handelsbanken in Norway to amplify digital banking experience.

Fraud prevention

iProov achieves FIDO Alliance certification for facial biometric identity verification.

Fenergo unveils new AI-powered Client Lifecycle Management (CLM) tool to help customers keep pace with evolving regulations.

U.K.-based digital compliance and AML solutions provider SmartSearch launches its International Individual Check solution.

Bunq improves its fraud-detection model’s training speed nearly 100x using NVIDIA AI.

Payments

Payouts orchestration PayQuicker launches its on-demand, earned income access product, Insta-Pay.

Uruguayan cross-border payment platform dLocal partners with cross-border money transfer firm Ria Money Transfer.

Payments leader Jacob Eisen named ICBA Payments President and CEO.

Forward announces $16 million seed round led by Commerce Ventures, Elefund, and Fiserv.

The Bank of London forms strategic partnership with allpay Limited to improve banking and payments in the U.K. Social Housing market.

Vallarta Supermarkets taps Sezzle to offer Buy Now, Pay Later for grocery purchases.

Onbe to power Eisen’s digital solution that issues funds to consumers following account closures. 

Temenos and Mastercard join forces to expand cross-border payment capabilities through Mastercard Move.

allpay partners with Enfuce to provide payments for the U.K. public service sector.

NCR Atleos launches U.K. ATM cash deposit service.

REPAY empowers credit unions with enhancements to CU*Answers integration.

Small business finance

Corporate card and spend management provider Torpago raises $10 million in Series B round co-led by Priority Tech Ventures and EJF Ventures.

Commercial lending software provider for U.S. financial institutions, Abrigo, launched its commercial loan origination solution for SME lending.

insightsoftware acquires Fiplana to strengthen Qlik’s extended planning, analysis, and write-back capabilities.

i2c and Affiniti Finance partner to expand financial access for America’s underserved small businesses.

Spend management company Ivalua forges a collaboration with Visa.

Credit Cards

Credit repayment fintech Incredible raises $1 million.

Pinnacle Bank partners with CorServ to implement a modern credit card program for commercial, business, and consumer customers.

Insurtech

Scott Credit Union selects BUNDLE by Insuritas to launch its insurance agency.

Investment and wealth management

Brokerage-as-a-Service innovator DriveWealth forges new partnership with Turkish fintech Papara.

Lending

Plaid unveils Consumer Report, a new solution that brings businesses real-time cash flow data along with credit risk insights through Plaid Check, its consumer reporting agency.

Open banking

Mastercard teams up with Atomic to launch new open banking solutions.

Financial inclusion

Visa teams up with non-profit Plain Numbers to support inclusive financial services for adults in the U.K./


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Western Union Taps Plaid for Open Banking Payments in Europe

Western Union Taps Plaid for Open Banking Payments in Europe
  • Western Union is leveraging Plaid’s open banking infrastructure for money transfers in Europe.
  • The move is expected to benefit end users by offering a faster, more secure payments experience without negatively impacting the user experience.
  • Leveraging open banking payments will also create operational efficiencies for Western Union employees.

Plaid announced this week that Western Union has selected to leverage its infrastructure to offer its customers in Europe seamless open banking payments. Western Union anticipates the move will offer its customers additional flexibility in how to send money to family and friends.

By leveraging open banking technology, funds transferred using Western Union will be faster and will have higher thresholds for safety and security without adding friction to the user experience.

“Consumers are demanding easier and simpler border-less payments without compromising on security, said Plaid Head of Europe Brian Dammeir. “Plaid is delighted to collaborate with Western Union to enable users to make larger payments, safer and faster.”

The new technology will also benefit Western Union employees by creating operational efficiencies. Plaid’s open banking technology streamlines Western Union’s internal operations and enhances its payment infrastructure by providing a common standard of funding across Europe. 

“It was great working with Plaid to offer a new, easier way of doing money transfers with us,” said Western Union VP Omnichannel Marketing Bart Stence. “This collaboration shows how we at Western Union invest in innovation to provide our customers with the flexibility and trust they need.”


Photo by Krivec Ales

Reliance Group Launches JioFinance SuperApp for Users in India

Reliance Group Launches JioFinance SuperApp for Users in India
  • Jio Financial Services parent Reliance Group launched its own financial super app, JioFinance.
  • JioFinance serves as a single place where users can conduct digital payments, apply for loans, and purchase insurance.
  • Jio Financial partnered with Blackrock last year and is expected to enter the wealth management space in the future.

TechCrunch unveiled this morning that Jio Financial Services parent and multi-sector conglomerate Reliance Group launched its own financial super app, JioFinance.

Jio Financial’s new JioFinance app launched today in the Google Play store and aims to serve as a single place where users can conduct digital payments, apply for loans, and purchase insurance. The bank accounts are held with Reliance-owned Jio Payments Bank, which was granted a banking license by the Reserve Bank of India in 2015.

“Introducing JioFinance, for your fast and secure UPI payments, seamless bill payments, and timely reminders,” the app description reads. “Enjoy instant rewards and benefits on all UPI transactions. Instant account opening in a few minutes, with zero balance feature, interest rate as high as 3.5% and a digital passbook, with Jio Payments Bank. Take control of your finances with easy tracking and analysis of your spends in a few clicks. Pay bills, track expenses, and save money with the JioFinance app!”

Today’s launch comes after Jio Financial formed a partnership with Blackrock in 2023 to add wealth management offerings to its existing insurance and lending offerings. Also in 2023, Jio Financial announced it was leveraging alternative data to enhance its personalization efforts.

Unlike the U.S., India has a growing scene of true super apps players. Reliance’s competitors in the space include Tata Group and Paytm. Tata Group’s Tata Neu aims to integrate a range of services from e-commerce and finance to travel and health under one platform. And Paytm, which originally launched as a mobile wallet and payment app, has expanded into a super app by adding banking, financial services, and e-commerce functionalities.

Top 5 Things I Saw at FinovateSpring

Top 5 Things I Saw at FinovateSpring

FinovateSpring was a whirlwind of meeting new people, learning about new ideas, as well as seeing familiar faces and hearing new perspectives on old concepts. The show wrapped up last Thursday in San Francisco and I have a treasure trove of thoughts to share.

Before I explain the top five things I saw and heard at FinovateSpring this year, I’ll start with a disclaimer. Because of on stage and behind-the-camera speaking obligations, I only managed to watch about half of the content. Many of my takeaways stem from conversations I had–both on and off stage. One of my favorite things about Finovate is the seasoned and diverse base of attendees who are willing to openly answer questions.

That said, here are my top five takeaways from the event:

GenAI is everywhere

On stage: Many of the live demos centered around genAI. Each company emphasized that they were using a large language model (LLM) with guardrails to create a responsible, generative AI to save time and create efficiencies.

On the networking floor: While conversations surrounding genAI were generally positive, some people were more bearish on the topic, expressing concerns that human-in-the-loop does not offer enough accountability and that AI needs to be responsibly integrated into workplace organizational structures so that we do not eliminate all lower level employees. I learned that everyone has an opinion on the matter, but nobody can offer any accurate prediction on future applications of AI in financial services.

Third party risk management in BaaS

On stage: With all of the drama in the BaaS space, there was a lot to talk about when it comes to third party risk management. Much of the discussion centered around properly vetting third party providers, creating open and transparent communication between third parties and the bank, and having a clear exit plan for when the third party ceases operation.

On the networking floor: A lot of folks were talking about the Synapse bankruptcy case and the potential implications its collapse may have on For Benefit Of (FBO) accounts and BaaS in general. While some said that the FBO model is risky, others said that the issue lies in middleman providers such as Synapse, Unit, and Treasury Prime, and that BaaS will remain unharmed.

Future of regulatory constraints

On stage: Many speakers and panelists brought up the topic of regulation, as multiple fintech subsectors of fintech are dealing with volatile regulatory environments. During the panels and presentations, most speakers shared a positive outlook on the regulatory environment in the U.S.

On the networking floor: Similar to the speakers, many folks I spoke with on the networking floor had positive things to say about the U.S. regulatory environment. Even when discussing consent orders related to BaaS, the emphasis of these discussions centered around future proofing third party relationships and maintaining open communication with regulatory bodies.

Scenario planning

On stage: During my fireside chat with Brian Solis, the digital anthropologist and futurist emphasized the importance of scenario planning. He stressed that both banks and fintechs will have the most opportunities for success in today’s fast-paced, ever-changing environment if they are diligent about scenario planning. This is especially true in a highly regulated industry and when AI is taking over much of the heavy lifting.

On the networking floor: While none of my conversations centered around scenario planning, a handful of folks brought up the importance of planning as a general way to mitigate risk when it comes to leveraging new technologies, forming new partnerships, and remaining customer centric.

Embedded finance

On stage: I had the opportunity to host a panel discussion on embedded finance on the second day of the conference. Our 30 minute conversation highlighted the prevalence of embedded finance across the fintech sector. The panel participants also reviewed tips on maintaining third party partnerships and emphasized that, while the customer always belongs to the bank, the relationship is more likely to get watered down when leveraging third party technology.

Off stage: Embedded finance was present everywhere I looked. It is clear that, despite some risks and regulatory concerns, banks and fintechs will continue to leverage embedded finance.

Honorable meow-ntion: J.P. Meowgan

My favorite session at every Finovate event is the Analyst All Stars, which features three or four analysts offering their seven-minute presentations on a top fintech theme. During his presentation, Ian Benton, Senior Analyst at Javelin Strategy & Research who gave a presentation on small business banking used an illustration of a cat he named Mr. Munchies who needed to visit J.P. Meogan to get a loan for his small business.

Relay Raises $32 Million to Help Small Businesses with Cashflow

Relay Raises $32 Million to Help Small Businesses with Cashflow
  • Small business banking platform Relay raised $32.2 million in a Series B round led by Bain Capital Ventures.
  • Relay will use today’s funds to further develop products in spend management, smart credit products, and its financial API marketplace.
  • Relay recently unveiled a commercial credit card offering and plans to launch a line of credit.

Small business banking and money management platform Relay raised $32.2 million this week. The Series B financing round, which was  led by Bain Capital Ventures brings the company’s total funding to $51.6 million. 

Today’s round also includes contributions from new investor Industry Ventures, as well as previous contributors BTV, Garage, and Tapestry. “Relay’s been on an incredible trajectory, even as others in the industry have had to pivot and find new footing,” said Bain Capital Ventures Partner Kevin Zhang. “We were eager to get behind Relay again as the company enters its next stage of growth and doubles down on the unique needs of the SMB market.”

Relay was founded in 2018 to help small businesses owners build healthy businesses by better understanding and managing their cashflow. Through its partnership with Thread Bank, the company offers business checking and savings accounts, accounts payable tools, receipt management, and– most recently– a credit card for select users. Relay also said that its launch of a line of credit offering is “slated to come.”

“68% of U.S. small business owners have cash flow problems. They worry about making payroll and mission-critical bills but lack the tools to truly address these existential threats,” said Relay Co-founder and CEO Yoseph West. “Relay gives them cash flow clarity and control—what SMBs need to sustainably fuel everyday operations—by pairing financial services with software and making banking work harder for them.”

Relay will use today’s funds to further develop products in spend management, smart credit products, and its financial API marketplace. The company believes these developments will help it achieve its goal of delivering AI-powered predictive cash flow analytics to SMBs.

Relay saw its revenues rise by 3x in 2022 and by almost 6x in 2023. While the company has not released user numbers, Relay revealed that business owners log into its platform 13 times per month, and of the clients that use Relay as their primary account, 40% log in daily.


Photo by Tima Miroshnichenko

Business Banking Platform Rho Partners with Navan to Launch New Tool

Business Banking Platform Rho Partners with Navan to Launch New Tool
  • Business banking platform Rho has partnered with Navan to launch a jointly branded tool that will allow Rho’s business clients to add and manage their Rho Corporate Cards directly within Navan.
  • The partnership is leveraging Navan Connect, a card-link technology that extends Navan’s No Expense Reports experience to authorized expense partners.
  • The new, joint tool offers business clients a unified interface that saves them from having to coordinate multiple applications across separate vendors, or having to manage different costs and workflows.

Rho has teamed up with Navan to launch a new, jointly branded tool that will help simplify the way businesses manage their finances.

Leveraging Navan Connect, the new co-branded solution will allow businesses to add and manage their Rho Corporate Cards directly within Navan after configuring the cards using the Rho platform. Businesses can use the new finance suite to manage corporate travel and expenses, enforce expense policy compliance, send payments, and close their books. The unified interface saves businesses from having to coordinate multiple applications across separate vendors, or having to manage different costs and workflows.

Launched in 2023, Navan Connect is a card-link technology that extends Navan’s No Expense Reports experience to authorized expense partners. Using this technology, businesses can embed travel and other spending policies with Rho, which will offer finance departments control of and visibility into employee expenditures.

“We’re excited to partner with Navan to help businesses simplify the finance stack and save time and money,” said Rho Co-founder and CEO Everett Cook. “The years we’ve spent building the world’s best business banking platform infrastructure opens up ample opportunities for Rho to explore compelling partnerships with world-class organizations like Navan.”

New York-based Rho was founded in 2018 to serve as an all-in-one financial platform for businesses and organizations. In addition to checking and savings accounts and credit cards, the company offers expense management, AP automation, treasury management, and now business travel expense tracking and management.

Formerly known as TripActions, California-based Navan was founded in 2015 and leverages AI to create an enhanced user experience around booking corporate travel. Navan has made four acquisitions and now counts 2,900+ employees across 40 markets.

“Small- and medium-sized businesses need a complete suite of financial tools to get them up and running quickly,” said Navan Expense CEO Michael Sindicich. “With Rho, Navan customers now have an out-of-box set of financial tools from a trusted financial partner to help them proactively control spend as they scale while increasing operational efficiencies so companies can focus on the objectives that matter most.”


Photo by Ketut Subiyanto