Finovate Debuts: Ayasdi’s Topological Analysis Makes Sense of Complex Data

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The Finovate Debuts series introduces new Finovate alums. At FinovateFall 2014, Ayasdi demonstrated its Ayasdi Finance technology that helps financial institutions detect fraud, better manage risk, analyze market conditions, and understand their customers.

Ayasdi

Develops technologies based on topological data analysis that helps institutions in fields ranging from finance to healthcare to energy better understand and benefit from complex data sets.
The Stats
    • Founded in June 2008
    • Headquartered in Menlo Park, CA
    • Raised more than $50 million 
    • Customers include Citigroup, General Electric, and the University of California San Francisco (UCSF)
    • Co-Founders Gurjeet Singh, CEO, and Gunnar Carlsson, President
The Story
Some great technologies are born in basements and garages. Others have a far more – sophisticated – pedigree.
“We were called ‘one of the 10 most important advancements to come out of DARPA'” Michael Woods, Principal Data Strategiest for Ayasdi, told me in a conversation about how the company was born out of a research project at the Defense Advanced Research Projects Agency. The research itself, which involved finding better and more efficient ways to analyze and understand complex data, began in various forms in 2000.
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A large part of the problem is that technology was allowing greater numbers of people to generate data. But these same people were often ill-equipped to actually read and understand it. As Woods pointed out from the Finovate stage, this problem is only likely to get worse as more advanced technologies generate ever more advanced (read: complex) data to be deciphered.
Of the various projects underway at DARPA to help solve this problem, one involved a field of analysis called topological analysis. Topological analysis, put simply, is the study of ways to make structure out of unstructured data. This then makes the data machine-readable and able to drive algorithms and other processes.
Those in the topological group, including Ayasdi’s eventual co-founders Gunnar Carlsson and Gurjeet Singh, were able to show through a variety of published papers, that their technology worked and that topological analysis could generate meaningful insights from unstructured data. The point made, the researchers felt like the best option was to commercialize the technology.  
The fledgling Ayasdi started out on its own in 2008, with the help of a DARPA small business research grant. By 2010 the company had developed a prototype and after securing seed funding. Ayasdi began selling the technology in 2012.
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(Above: Michael Woods, Principal Data Scientist, Ayasdi)
And while reactions to the technology varied initially from resistance to “where have you been all my life?”, the company has seen a growing acceptance and with a customer base that includes  three of the five largest energy companies, seven of the ten largest pharmaceutical companies, a number of major hospital systems, and a number of the largest and most sophisticated financial institutions.
“Businesses face a profound challenge today. Data generation is rapidly outpacing data interpretation, which is to say that your businesses are capturing more data than they can effectively understand and act upon,” explained Woods. “Ayasdi is well positioned to solve this challenge.”
The Technology
Ayasdi reveals patterns in data, which then allows observers to look for not only key trends, but critical outliers, as well. These outliers or subpopulations often contain precisely the kind of information that other data analysis methods miss. During its FinovateFall 2014 demonstration, for example, Woods and his colleague Max Song showed how the technology uncovered potential fraud among a sub-population of consumers with otherwise sterling credit ratings. 
Fraud detection is clearly one of the major reasons why financial institutions are deploying the technology. Ayasdi reports of one “leading transaction processing firm” that used the company’s technology to increase its ability to detect fraud from less than 30% to 99% within a given set of transactions. 
Ayasdi’s technology has also proven helpful for companies looking to meet risk-oriented regulatory requirements. For financial institutions, the “stress tests” required of many banks by the Federal Reserve fit into this category. Solutions from Ayasdi have been used, for example, by banking holding companies to review and improve the way they measure the impact of various macroeconomic factors on revenues. 
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Another goal of FIs is figuring out how to best serve customers based on their different individual needs and preferences. Here, Ayasdi’s technology can be used to generate customer profiles that are both exacting and dynamic, and then conduct analysis based on factors such as purchasing behavior and income. 
What makes the software particularly compelling is the way these functions are integrated in actual use. Segmenting customers by transaction type, asset manager, risk profile, and so on and then comparing the behavior of those subpopulations in different market conditions can provide managers and advisors with major insights into client behavior. This makes it easier to tailor specific products or services to specific clients.
“Whether you are private bank, a major credit card issuer, or an insurance company, you are capturing massive volumes of disparate, heterogenous, disparate data on the ways that your customers behave,” explained Woods. “Ayasdi has enabled our clients to unify their understanding of their clients, to combine these data, and better understand how to serve their clients.”
The Future
Ayasdi has had a busy fall. In addition to its Finovate debut in September, the company announced a strategic alliance with Teradata in October, integrating its data analytics technology with Teradata Unified Data Archit
ecture. Also in October, Ayasdi announced that it was partnering with SumAll.org, a nonprofit data analysis company, to help international aid organizations analyze complex data in their own environments.
And it feels as if the future for its approach to data analysis is bright. Compared to other approaches such as business intelligence, traditional databases and math software, there are a number of areas where Ayasdi believes topological data analysis is superior. Not only is TDA faster and better able to analyze sizable datasets, but topological data analysis does not require coding experience in order to maximize the technology and tends to provide a far more intuitive user experience.
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What’s ahead for Ayasdi? It is looking at deploying an app that suppresses the software in the background, making the solution even more user-friendly (Woods said the technology currently “can be used by data scientists relatively easily with a modest amount of training). For financial institutions, the most exciting potential development is what Woods called “truly predictive analytics.” This solution, which Ayasdi expects to have ready by next quarter,  will build on the company’s advanced analytics to provide users with even better capacity to develop models that accurately anticipate everything from the impact of economic events on market conditions to bacterial outbreaks and gene mutations.
“You’ve got a lot of data,” Woods said. “You can’t understand it. Ayasdi can help you more rapidly understand it, and better make data-driven business decisions.”


Watch Ayasdi’s demo of Ayasdi Finance from FinovateFall 2014.

Fintech Fundings: 17 Companies Raise $167 million Week Ending Nov 28

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It was a short week in the United States with many on holiday Thursday and Friday, so U.S.-based activity was slowed. But the rest of the world more than made up for it. Of the total $167 million raised ($152 million equity, $15 million debt), only $28 million (17%), was to US-based companies. And most of that ($25 million) was to Finovate alums Kensho ($15 million) and Narrative Sciences ($10 million). Another alum (from the first Finovate back in 2007), Monitise, scored $77 million from strategic investors, Santander, MasterCard and Telefonica. 
Here are the deals from Nov 22 to Nov 28 in order of size:
Mobile payments
Latest round: $77 million (post-IPO equity)
Total raised: $232 million (public)
Tags: Mobile, payments, SMB, Santander (investor), MasterCard (investor), London, UK, Finovate alum
Source: Crunchbase
Indian real estate platform
Latest round: $30 million
Total raised: $30 million
Tags: home buying/selling, mortgage, Noida, India
Source: Crunchbase
Data analytics for securities and investing
Latest round: $15 million
Total raised: $25.5 million
Tags: Analytics, big data, investing, Goldman Sachs (investor), Cambridge, Massachusetts, Finovate alum
Source: FT Partners
Russian mobile payment processor
Latest round: $15 million (debt)
Total raised: Unknown
Tags: Account receivables, financing, credit, SMB, payments, acquiring, Russia
Source: FT Partners
Data analytics with automated report generation
Latest round: $10 million
Total raised: $32.4 million
Tags: Big data, analytics, sales, proposals, AI, USAA (investor), Chicago, Illinois, Finovate alum
Source: Finovate
Japanese cloud-based accounting service
Latest round: $8.5 million
Total raised: $8.5 million
Tags: SMB, accounting, money management, Tokyo, Japan
Source: Crunchbase
French mobile payments company
Latest round: $4.5 million
Total raised: $4.5 million
Tags: Mobile, prepaid, loyalty, merchants, SMB, Paris, France
Source: Crunchbase

Canadian mobile payments and ecommerce
Latest round: $2.2 million
Total raised: $2.2 million
Tags: Mobile, ecommerce, merchants, SMB, acquiring, Vancouver, Canada
Source: Crunchbase
Lending technology
Latest round: $2.0 million
Total raised: $3.5 million
Tags: Lending, credit, underwriting, Portland, Oregon
Source:&nbs
p;Crunchbase
Mobile virtual giftcard system
Latest round: $1.5 million
Total raised: $2.5 million
Tags: Mobile, gifting, prepaid, loyalty, merchants, Toronto, Canada
Source: Crunchbase
Mobile document capture technology
Latest round: $775,000
Total raised: $9.6 million (public)
Tags: Mobile, imaging, remote capture, security, account opening, Irvine, California, Finovate alum
Source: Crunchbase
Bitcoin wallet
Latest round: $300,000
Total raised: $300,000
Tags: Mobile, gifting, prepaid, loyalty, merchants, Toronto, Canada
Source: Crunchbase
Bitcoin bookkeeping 
Latest round: $3,000
Total raised: $3,000
Tags: Bitcoin, cryptocurrency, Berlin, Germany
Source: Crunchbase
E-wallet software
Latest round: Undisclosed
Total raised: Unknown
Tags: Mobile, payments, wearables
Source: FT Partners

Medical payments 
Latest round: Undisclosed
Total raised: Unknown
Tags: Healthcare, payments, insurance, Woodbridge, Illinois
Source: Crunchbase
B2B mobile payments
Latest round: Undisclosed
Total raised: Unknown
Tags: B2B, payments, SMB, Mumbai, India
Source: FT Partners
Ultra-high-net-worth segment intelligence and prospecting
Latest round: Undisclosed
Total raised: Unknown
Tags: UHNW, investing, wealth management, sales & marketing, Singapore
Source: FT Partners

Finovate Debuts: iBillionaire’s Index ETF Exceeds Performance of S&P 500

The Finovate Debuts series introduces new Finovate alums. Today’s feature is iBillionaire, which demonstrated its iBillionaire Index at FinovateFall 2014.

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iBillionaire’s free mobile app gives investors insight into how the world’s top-performing billionaires, such as Warren Buffet, Carl Icahn, and George Soros, invest.

The clean user interface makes it easy to gather information on the billionaires’ trades and investments. Additionally, the iBillionaire Index, an exchange-traded fund (ETF), is an option for those looking for an alternative to the S&P 500.

Stats

    • Index ETF has $35+ million in AUM
    • Founded April 2013
    • 150,000 mobile users

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How it works
iBillionaire identifies the top 10 performing billionaire investors and translates their public SEC trade filings onto a clean user interface, identifying their top performing stocks.

The Index is a compilation of 30 company stocks where billionaire investors have allocated the most assets. When back-tested 5 years, the iBillionaire Index returns were almost double those of the S&P 500 (see right).

Methodology
iBillionaire selects the billionaires to follow based on their:

    • Net Worth: must be at least $1 billion
    • Source of Wealth: must be rooted in financial markets or investments industries
    • Portfolio Size: must be worth at least $1 billion
    • Portfolio Concentration: must contain at least 10 different positions
    • Turnover: must have a turnover ratio of less than 50%
    • Track Record: must have at least a 3-year track record
Mobile features
The user base, which consists of 80% retail investors and 20% financial advisors, accesses the information online and through the mobile app. While the web interface and mobile app have many of the same tools, the app provides on-the-go updates and alerts, such as:

1) News
Browse the billionaires’ assets under management, performance, and trading activity, as well as timely news related to their investments.

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1) Portfolio comparison
Users upload their own portfolio, and see how it performs against the high profile investors’ portfolios

2) Price alerts
Optional push notifications inform users of trading activity from their preferred investors

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What’s next

iBillionaire has partnered with Direxion Investments, a top ETF sponsor in the U.S., and is looking to partner with financial institutions and brokers to grow internationally.

Additionally, it is redesigning the mobile app and is working on tools to help users build their own investment strategies, as well.

The New York-based company showcased at FinovateFall 2014. Check out the live demo video here.

Alumni News– November 26, 2014

  • Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgSpend Matters features P2Binvestor and its crowdfunding approach to providing credit to small businesses.
  • POTs and PANs looks at biometric authentication innovators, EyeVerify, BehavioSec, and BioCatch.
  • Best Advice explores EZBOB’s strategy to attract SMEs to online lending.
  • Bank of Internet USA to deploy IntelliResponse virtual agent technology.
  • First Annapolis’ The Navigator Newsletter interviews Sebastian Siemiakowski, CEO of Klarna.
  • Fastacash, Heckyl Technologies, Kabbage, Linkable Networks, and Nomis Solutions named to Red Herring Top 100 Global.
  • Investor Intel mentions Patch of Land and Realty Mogul in column on helping baby boomers participate in real estate crowd funding.
  • Azimo to join London mayor Boris Johnson’s trade mission to Malaysia and Singapore.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Goldman Sachs Leads $15 Million Investment in Kensho

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In the world of promising young startups, there are far worse things than having Goldman Sachs as your largest investor.

Just last week we announced that NBCUniversal News Group had forged a strategic partnership with Kensho, the global analytics and intelligence systems specialist. This week we learn that Goldman Sachs has taken the lead in a $15 million investment in the company and is now Kensho’s largest investor.

According to a source cited in Forbes discussion of the news, the investment puts Kensho’s valuation “in the 9-figure range.” Combined with the company’s previous funding, Kensho’s total capital raised stands at more than $25 million.
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Tony Pasquariello, Co-Head of North American Equity Derivatives Sales in the Securities Division for Goldman Sachs said, “our unique partnership with Kensho is an extension of our overall strategy of using and investing in new technology which allows us to deliver insights to our clients.”
Kensho leverages massively parallel statistical computing on unstructured data to provide financial analysts with real-time responses to complex questions. It’s partnership with NBCUniversal will include deploying a Kensho Stats Box for use by journalists at the financial news network, CNBC. And rumors and opinions are already swirling about how the notoriously savvy Goldman Sachs may use the technology.
Writing for Business Insider, Mike Bird suggested that Kensho “should have analysts quaking in their boots” for fear of losing their jobs to the Siri-like intelligent virtual assistant. Over at The Financial Times, Tracy Alloway and Arash Massoudi cited analysts who said that the move is largely a cost-cutting one – which may or may not calm the nerves of Bird’s quaking analysts. 
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The Financial Times also reported that Goldman Sachs played at least a small role in convincing the company to change the name of its signature implementation of the technology from “Warren” to “Kensho”, the same name as the company. Recall that “Warren” was the name of the platform when it was demoed at FinovateEurope 2014 back in February.
Zack’s Equity Research added that Goldman will use the analytics platform “throughout its business as well as to some of its major clients” and noted that Goldman has been active in the technology space, including an investment in Finovate alum, Motif Investing. “We believe Goldman is set to benefit from its tech investments,” Zacks said, “which seem to offer decent returns to the company.”

Alumni News– November 25, 2014

  • Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgFenergo wins Outstanding Achievement in International Growth award from Irish Software Association.
  • Global Debt Registry launches Debt Lookup, a free online service for consumers.
  • Eastern University chooses ACI Worldwide to power its payment plan and tuition payments.
  • Monitise, FreeAgent, True Potential, and Nostrum Group earn spots in Deloitte UK Technology Fast 50.
  • Pymnts.com: PayStand takes eChecks to the next level.
  • Finovate Debuts: PayItSimple’s Financing Tool Gives Customers Extra Time to Pay for Goods, Interest-Free
  • Pymnts considers Mitek’s growth and future plans.
  • ProfitStars launches behavior-driven marketing capabilities with Kernel.
  • Western Heritage Credit Union hires Insuritas to install their insurance agency for the CU’s 10,000 members.
  • Actiance announces enhanced voice recording for Microsoft Lync 2013.
  • Billhighway takes “Triple Crown” in Workplace Culture Awards with #6 rank on Crain’s Cool Places to Work List.
  • Temenos positioned as a leader in Gartner’s Magic
    Quadrant for International Retail Core Banking.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Debuts: PayItSimple’s Financing Tool Gives Customers Extra Time to Pay for Goods, Interest-Free

The Finovate Debuts series introduces new Finovate alums. Today’s feature is PayItSimple, which demonstrated its point of sale financing solution at FinovateFall 2014.

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With PayItSimple, customers use their existing credit card to divide an expensive purchase into multiple, smaller payments over time.

PayItSimple automatically bills the charges to the customer’s credit card each month. Unlike most financing products, PayItSimple is interest-free and the customer does not need to wait to receive the product, as with layaway.

The PayItSimple option at checkout shows consumers the maximum number of installments allowed. In the case below, the customer pays $120 per month for 10 months instead of $1,200 up front.

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Stats

    • 12 employees
    • $4.3 million in funding
    • Founded August 2013
Secret sauce

Merchants do not take on any risk associated with allowing customers to pay over time. The initial authorization from the customer’s credit card company guarantees the full amount.

PayItSimple’s technology automatically processes the customer’s payments over time. It also handles the authorization.

Consumer use
PayItSimple is fast, with no need to apply or fill out paperwork. Users simply choose their payment schedule and then purchase just like a regular credit card transaction (see below).

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Benefits for end customers:

    • Provides the ability to buy expensive items when they may not have cash up front
    • Makes purchases interest free
    • Does not come with layaway delays
    • Can pay by credit card to collect card rewards
    • Does not require a credit check, making the process as fast as a regular transaction

Merchant use

By listing products with a more digestible price (see below), goods are more appealing and the small installments are affordable for more customers.

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Merchant benefits:
    • Higher conversion rates
    • No additional risk
    • Average ticket price increases
    • Higher customer satisfaction
    • Full payment received at time of purchase
    • No need to change payment gateway

Merchants can either embed PayItSimple’s code into their website or use its API for a seamless checkout experience.

The fine print
While the customer pays no fees or interest, there is a small fee to merchants.

Also, not all credit card holders are eligible to use PayItSimple, but the approval rate is over 95%.

PayItSimple is also available for mobile interfaces and for brick-and-mortar stores. Its official U.S. launch was at FinovateFall 2014.

Finovate Debuts: Blooom Presents a Whole New Way to 401(k)

blooomLogo_FF2014.jpgFinovate Debuts series introduces new Finovate alums. This fall, blooom introduced its “new way to 401(k)” which provides online investment management for owners of 401(k)s and other employer-sponsored, defined contribution pension plans.

Blooom is a revolutionary way to benefit 401(k) investors by outsourcing the management of their 401(k) accounts regardless of where they are held.
The Stats
    • Founded in February 2013
    • Headquartered in Overland Park, Kansas
    • Raised $250,000 from founders
    • 35 clients
    • Chris Costello and Randy AufDerHeide are co-founders
    • Won Best of Show FinovateFall 2014
The Story
The funny thing about 401(k) plans is that many who have these employer-sponsored retirement plans never asked for them. “Many investment companies cater to DIY (Do it Yourself) types,” Chris Costello, co-founder and CEO of blooom explained ahead of his recent Finovate demo. “We market to the ‘Don’t Want to Do it Myself’ Crowd.”
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According to blooom, more than 50 million people have employer-sponsored retirement plans such as 401(k)s. And blooom is convinced that most plans are managed poorly – if at all. From poor asset allocation to underfunded accounts, too many 401(k) plans are little more than tax-deferred savings accounts rather than investment vehicles to support retirement.
It is bloom’s goal to fix as many 401(k)s as possible, which means more than just advising people on how to invest their money. Blooom’s technology actually invests on behalf the client.  It considered that a “massive differentiator” from the competition. “We’re the dietician that cooks the meals, as well,” Costello explained.
The Technology
The blooom platform is designed be easy to use. The team scoffs at investment services that rely on lots of pie charts and colorful graphs to impress investors. But that hasn’t kept blooom from putting together an eye-pleasing interface: the branded, potted daisy and a variety of pop-up plates that display text information ranging from portfolio composition details (i.e., percentage weightings) to brief explanations on why an aspect of a portfolio might not be appropriate for a given client (i.e., too many bonds for a younger investor).
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Getting started with blooom is a straightforward. First, provide your name, birthdate, and retirement date. Then link your 401(k) account. After that, the platform extracts data from your account, analyzes your 401(k), and makes allocation recommendations. Clients have some flexibility with the suggestions and can take a more aggressive or conservative approach.
The final step is the portfolio-building process, in which a human blooom advisor builds the client a new portfolio based on the recommended allocations. New client portfolios are adjusted in about 30 days, and as long as the investor remains a client, the advisor will automatically rebalance the portfolio every 90 days going forward (if rebalancing is necessary). For accounts under $20,000, blooom charges $1 a month. For all accounts above $20,000 the fee for the service is $15/month.
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“If (the customer) chooses,” Costello said, “(they) don’t even have to look at their 401(k) for the next 20 years. Blooom will monitor the account. Rebalance it every 90 days for them And adjust the stock to bond allocation as they draw nearer to retirement.”
In many ways, “the basics” are bloom’s secret sauce. In serving a market of reluctant investors, much of what blooom’s technology does is help investors avoid common mistakes. These include errors like overweighting a single stock (especially an employer’s stock) or niche fund such as technology or energy. Blooom also steers investors towards index funds, which have traditionally outperformed actively managed funds over the long term.
The Future
Blooom has an active B2B marketing effort. The company is looking to partner with credit unions and benefits exchanges. Blooom has already partnered with ConnectedBenefits, an online benefits exchange, in a deal that will put Blooom in front of an exchange membership of more than 100,000. The company also sees a major opportunity with human resources specialists, 401(k) advisors, and professional service organizations – all of which play a role in helping employees deal with their employee sponsored retirement plans. 
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Looking ahead, a mobile app is on blooom’s agenda, and they hope to have one ready to by early 2015. That said, given the nature of the platform, there isn’t a lot of fussing over their 401(k)s for clients to do.
“People are confused. they are intimidated, and they are overwhelmed,” Costello said from the Finovate stage in September. “Blooom has figured out a way to provide simple, scalable advice to fix millions of 401(k)s and keep them fixed.”

Alums Earn Spots in Deloitte UK Technology Fast 50

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With FinovateEurope 2015 just around in the corner, it was nice to begin the week with news that a quartet of alums have been named to the Deloitte UK Technology Fast 50 for 2014.

The Deloitte UK Technology Fast 50 ranks the 50 fastest growing technology companies over the last five years based on revenue growth. David Halstead, Deloitte partner leading the Tech Fast 50, noted that software companies were “showing particular strength” this year, with the largest number of entries coming from this group.

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Technology and financial services provider enabling mobile banking and payments
HQ: London
Founded: 2003
Growth rate: 2,639%
“With so many fast-growing technology companies emerging over the last few years, to be ranked among the top 15 in the UK for four years running is a tremendous achievement. This can be credited to our fantastic team based in the UK and beyond . . . who are creating, launching, and maintaining market-leading services for our clients around the world every day.” 
Lee Cameron, Chief Commercial Officer and Deputy CEO

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Small business cloud accounting systems provider
HQ: Edinburgh
Founded: 2007
Growth rate: 1,274%
“Being recognized in the Deloitte Fast 50 list is a great accolade in itself, but being listed for two years in a row is a tremendous achievement. It’s a real testament to the hard work of our team, our continued growth as a company and the rising number of passionate and loyal customers who are using FreeAgent to manage their small business finances.”
Ed Molyneux, CEO and C0-Founder

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Financial services company providing technology and business solutions
HQ: Newcastle upon Tyne
Founded: March 2007
Growth rate: 837%
“The UK is facing a savings crisis where people are not saving the amount they need for a comfortable retirement. At True Potential we believe in making saving and investing simple and more accessible using cutting edge technology, so this recognition is particularly rewarding.” 
David Harrison, Managing Partner

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Developers of automated loan management technology
HQ: Harrogate
Founded: August 2001
Growth rate: 812%
“Making the Technology Fast 50 for the second consecutive year is a significant accomplishment for us and another proud milestone in our journey. This year we were named in the Sunday Times Tech Track 100 for the first time, and we’ve also just heard that, once again, we’ve been accepted for FinovateEurope 2015 which is a premier platform for FinTech businesses like ours.” 
Richard Carter, Chief Executive
Speaking of FinovateEurope 2015, join Nostrum Group and 70 other fintech innovators for our upcoming conference in London on February 10 and 11. Click here to get your tickets and take advantage of special early bird pricing.
And for more information on the Deloitte UK Technology Fast 50, click here for an extensive info graphic that provides growth comparisons between the 2013 and 2014 winners, sector and regional breakdowns, and more.  

Alumni News– November 24, 2014

  • Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgGoldman Sachs announces investment in Kensho, becomes platform’s largest strategic investor.
  • Acculynk launches strategic partnership with PayPlum, announces acquisition of company’s intellectual property.
  • The Economist cites Comarch in its review of Polish companies succeeding internationally.
  • Leaf CEO Sarah McCrary talks mobile payments in panel discussion on Foodable WebTV.
  • Invests.com features Azimo in column on online money transfer companies.
  • Finovate DebutsBlueVine.
  • Nasdaq.com examines PayPal’s place in the mobile payments wave.
  • Forbes looks at how PayNearMe helps the underbanked.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Gift Card Season Off to the Races: Square Places New Bet, Starbucks Goes All-In, Banks Stuck at Starting Gate

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image This week, digital poster child Square jumped into the plastic gift card market. Unlike many of its new endeavors, old-school cards were met with a decided lack of enthusiasm in the tech press (and my Twitter feed). Many recalled the company’s failed efforts with virtual gift cards (which I liked then, and still do). Most people in the tech press (and even more so in my Twitter feed) want their iPhone to handle all transactions, loyalty points, and payments. But that’s not quite how the world works yet. Even Starbucks, claiming 90% of all U.S. mobile payments (pre Apple Pay of course), just launched a major holiday plastic initiative (see below).

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How Square Gift Cards Work
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The Square offering is compelling for its core small business clients. The cards are drop-dead simple. Merchants order from their Square dashboard which is powered by eCardSystems. Cards cost $1.50 per card with a minimum order of 125 and are shipped in 3 business days. Merchants load by swiping through Square’s POS dongle or Register, and users are good to go. The merchant receives the entire load amount immediately (less Square’s 2.9% cut).

The cards are heavily merchant branded. The merchant’s name is printed on the front in a choice of fonts and colors and the merchant’s contact info is printed on the back. The card design can be one of 20 generic designs (see screenshot) or can be customized with any image uploaded by merchant (cost is the same, but minimum quantity rises to 500, and turnaround time is 15 business days, so almost too late for the 2014 holiday season). The only Square branding is a small logo, seen back-of-card, lower right (see top of post).

The cards are reloadable, so they can be used as a loyalty platform, with rewards based on load amount. For example, my favorite coffee shop adds an extra 10% of value for each load.

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 Starbucks Unveils In-Store “Card Collection”
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imageOne of the the Starbucks flagship stores is in my neighborhood, so we occasionally see merchandise being tested. So, I’m not sure if this over-the-top gift card display is in wide use (see its Nov 12 press release). But the Seattle U-Village main Starbucks has two of these massive display cases near the queue (the back side has the usual holiday beans and merchandise). Apparently, there are more than 100 different designs.

It’s no surprise. Last year, the company reported that $1.4 billion was loaded onto cards during 4th quarter and an astonishing 1 out of every 8 U.S. adults received a Starbucks card. It looks like they are going for 1 in 7 this year.

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Bank Opportunities
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I’ve been following bank efforts in gift cards for 10 years and have found little exciting to report (see archives). While a few bursts of activity have occurred at holiday times the last few years (previous posts), banks seem content to let their customers pick up cards at Safeway. Even Chase, which has a great card that my son uses, and was the highest-rated big-bank card in Consumer Reports (Aug 2013, Prepaid Buying Guide), has zero merchandising for “gift cards” on its website (see third screenshot below). 

Few banks are going to emulate Square’s approach and build gift cards for acquiring clients. But I do see an opportunity to develop a retail gift card marketplace offering both plastic and virtual cards with distribution via online, mobile, in-branch and even ATM. It’s on my short list of ways FIs could turn a buck from their presence (see post).

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#1: First step in ordering plastic gift cards from Square’s merchant dashboard

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#2 Choose your card design (or upload your own image)

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#3 Searching for “gift card” at Chase Bank

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Game On: Compliance Innovator True Office Acquired by NYSE

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A spoonful of sugar helps the medicine go down. And apparently, the New York Stock Exchange thinks the same thing when it comes to gamification and compliance training.

This week we learned that the NYSE has acquired True Office for an undisclosed sum. True Office, which demoed its technology as part of FinovateEurope 2013, specializes in using gamification to help companies and institutions provide regulatory compliance training to their employees.

“I think we’re all guilty of actually gaming the system, having the training on a second screen and flicking through it as fast as an iTunes agreement,” True Office founder and CEO Adam Sodowich said from the stage at the 2013 conference. “And companies are spending vast amounts of time and treasure in this area with little or no return on their investment.”
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True Office puts a human face on regulatory and compliance issues, using simulations and scenarios to challenge understanding on issues ranging from money laundering and bribery to KYC and authentication. The interface is designed to make the experience interesting and engaging for workers, while giving administrators quantifiable ROI through real-time testing, assessment, and risk analytics.
Tellingly, True Office was accompanied in its FinovateEurope 2013 presentation by Thomson Reuters, a heavyweight in the financial services industry and fellow Finovate alum. Given True Office’s relationship with Thomson Reuters – the technology demoed was the True Office | Thomson Reuters Anti Money Laundering desktop and mobile app – it becomes easier to see how and why the NYSE’s interest in the company would have been piqued.
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The goal is to add True Office to the mix of products and services currently offered by NYSE Governance Services. Scott Hill, CFO of the Intercontinental Exchange (ICE), the parent company of the NYSE, referred to the acquisition in an earnings call earlier this month as a way to “enhance our role as thought leaders in the Governance Risk Compliance setting.”
True Office was founded in January 2010, and is headquartered in New York.