How they describe themselves: As the nation’s largest non-bank mortgage servicer and one of the largest mortgage lenders, Mr. Cooper is on a mission to keep the dream of homeownership alive by making the home loan experience more rewarding and less worrisome. Mr. Cooper is a dominant market player and is on a mission to deliver better products and digital solutions that will reshape the mortgage experience at every step of the homeownership journey.
How they describe their product/innovation: Mr. Cooper’s mobile application is a complete redesign that puts the home at the center and gives customers information to own their home intelligently. New interactive tools are designed to help homeowners manage their home asset and better understand how their home fits into their financial picture. The app is driven by an advanced algorithm that helps identify a prequalified home loan structure that fits the customer’s situation, including minimizing payment, minimizing interest paid, possible equity withdrawal, debt consolidation and more. The app also allows customers to view their estimated home value and equity, make payments and view credit scores.
Product distribution strategy: Direct to Consumer (B2C)
Press: Christen Reyenga, AVP, Corporate Communications, firstname.lastname@example.org