How they describe themselves: IND Group is an Internet and mobile banking, PFM and payments technology software vendor for financial institutions. Focusing on customer experience, our goal is to evolve e-banking technology to web 2.0, turning it into a sales and customer engagement platform. Due to the economic slowdown new business models, fierce competition and changing customer behavior place a great importance on business adjustments. Our unique innovations and multichannel products support banks in these developments. Growing since its inception in 1997, IND is operating in several European countries and represented through its partner network in CIS countries and the Middle East.
How they describe their product/innovation: Story of My Finances is a completely new approach to digital financial customer service. It takes online banking and PFM to a next level of mass retail financial planning and advice. Stories are customer driven financial life processes, like “How to spend less”, “Prepare for a rainy day”, “Buy a home” or “Retirement planning.” Stories help end-customers to get financially fit and to have a peace of mind. Stories are the missing link between everyday people and financial products. We believe that we can improve people’s financial life by licensing our white-label technology to financial institutions.