PayPal’s “Plastic Wallet” May be a Popular NFC Work-Around Model for Next Few Years

imagePayPal has been working on enabling in-store payments for much of its corporate life. It launched a debit card in January 2001, less than 18 months after the company launched. The card was used to tap funds held in PayPal accounts. 

Fast-forward 12 years. We are now entering the era of the digital wallet which features the ability to store multiple payment cards that can be changed manually or automatically at the point of sale. PayPal is well positioned here, since its core product has offered that capability for a dozen years. 

It’s easy to see how PayPal becomes a major, if not dominant, mobile-payments player. But it’s still a few years before NFC (or whichever) handsets and POS terminals become mainstream (see our latest report for more info, note 1).

So what can the company do now to make more inroads at the point-of-sale?
Plenty, it turns out:

  • PayPal Anywhere is a plastic debit card attached to an individual’s PayPal account. But unlike the company’s previous debit card, this one can facilitate PayPal Anywhere brochure at LA Jamba Juicepayment from any bank account, debit card or credit card linked to the user’s PayPal account. Users can even change the routing of the charge later that same day.
  • Partnership with NCR: In an announcement made at January’s national retail tradeshow, PayPal will be made available to more than a million locations using NCR’s POS system.
  • Marketing at the point-of-sale: Last week, we noticed PayPal brochures at the counter of an LA-area Jamba Juice (see inset).

And, the big one, still in the planning stages:

Bottom line: PayPal, Google, Moven(bank), UMB (powered by Dynamics), Wallaby, and others aren’t waiting for NFC. It’s work-around time, at least in the United States. A promising tactic, at least for users, is the “plastic wallet,” a traditional mag-stripe card (MasterCard, Visa or Discover) for point-of-sale use. Then, like PayPal Anywhere, the user routes the transaction to an outside deposit account, or another card, pre-registered in the system (note 2).

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Landing page for PayPal’s plastic wallet “PayPal Anywhere” (23 Feb 2013)

PayPal Anywhere landing page

Pitch for in-store payments served after logging out 

Paypal anywhere pitch after logout

Landing page after clicking the “start” button above

Beginning of PayPal signup process for payment card

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Notes:
1. See our Online Banking Report on Digital Wallets (published Feb 2013, subscription).
2. The business model of the plastic wallet is a challenge. It could be workable if all transactions are routed directly to deposit accounts via ACH (aka “decoupled debit”). Also, advertising (Google Wallet) and/or interest charges (PayPal’s Bill Me Later) can prop up the P&L.

Finovate Alumni News– February 20, 2013

  • Finovate-F-Logo.jpgVoiceTrust and Finantix partner to provide voice-driven, secure mobile solutions.
  • Upstart Business Journal reports ShopKeep and LevelUp partner to keep up with the competition.
  • FamZoo introduces Family Pack of prepaid cards through partnership with TransCard.
  • Monitise collaborates with Blackberry & Permatabank to launch mobile payments service on Blackberry Messenger in Indonesia.
  • Lend Academy features Interview with New Prosper CEO Stephan Vermut.
  • SafetyPay partners with Computop to offer SafetyPay as part of its Paygate payment platform.
  • EnStream to enable the support of SecureKey’s authentication, identity & online payment solutions on mobile phones in Canada.
  • Virtual Piggy & WorldPay integrate to deliver youth payment solution internationally.
  • Luminous partners with Nihilent Technologies to sell Luminous’ solutions in India.
  • Tuition.io featured in this week’s Venture Capital program.
  • Mortgagebot expands space in Mequon with lease for new building.
  • PayPal to stop personal payments in Singapore on February 20 due to regulatory instructions.
  • iMore.com interviews Kashoo CEO Jim Secord at MacWorld|iWorld 2013.
  • TSYS announces acquisition of NetSpend in deal worth more than $1 billion.
  • ProfitStars announces year-over-year growth in P2P users, payments for its iPay Solutions service.
  • Metaforic’s product line now available for mobile apps written in Objective-C, the most commonly used language on iOS platform.
  • Delaware Online hails eDeposit as a boon for small businesses.
  • ACI Worldwide launches ACI Proactive Risk Manager to help FIs detect payment fraud.
  • Bazaarvoice builds new research and development unit, Bazaarvoice Media Labs.
  • Jack Henry & Associates add remote deposit capture to Android and iPhone versions of goDough app.
  • Opencart announces full integration of Klarna invoice and partial payment system.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Mobile Wallet Providers Woo Retailers at Annual Convention

image Last week I was just at ground zero of the mobile wallet battle, the National Retail Federation annual convention in NYC. It was a great opportunity to see what the folks from MCX, ISIS, PayPal and Google were telling the audience of 25,000+ retailers.

No one has won the war, but a few winners emerged at the skirmishes I witnessed:

  • Best Tradeshow Branding: ISIS absolutely owned the show in terms of branded impressions. They had their name on the bags (inset), on the registration desk, ISIS brand on NRF convention bagat two lounges and at their purple booth. Congrats to its Seattle-based marketing/PR team who made quite a splash with that six-figure buy. 
  • Best Product Launch: Google was the only one of the four which launched a new product, its digital coupon/POS initiative, Zavers. The new service isn’t solely a mobile wallet, and the Google Wallet is a key piece of enabling technology. Although its booth was buried in the back, Google had a lot of traffic when I stopped by on day two.
  • Best Partnering: PayPal was the clear winner, announcing a huge partnership with NCR. (NCR, which owned the front of the show floor, seemed to have a huge buzz going at all times, and I don’t think it was a coincidence that the color scheme of the whole show seemed to revolve around the NCR booth). See the post at our Finovate blog for a summary of the deal making.
  • Retailer BFF award: The MCX panel featured execs from Walmart, Gap Inc., Lowe’s, Dunkin Donuts, and WaWa doing some serious bonding for an hour. It made me want to become a retailer, just so I could join MCX. It was impressive.
  • AWOL award: The bank networks, Visa and MasterCard, had virtually no presence, neither exhibiting nor speaking. Square was not represented either, unless you count the keynote by Howard Schultz of Starbucks, which owns a small chunk of the startup.  

Bottom line: Things are still wide open and it’s impossible to see the winners yet to emerge. Silicon Valley remains enthralled with Square (which is partly owned by Visa), valuing it at around USD3 billion. NFC technology is hotly debated, and so far ignored by Apple, PayPal and MCX. There are 280 mobile payment startups hoping to become relevant. And all eyes are on PayPal and Google to further their partnerships with Discover.  

Paypal Partners with NCR and Expands Retail Presence

Thumbnail image for Thumbnail image for PayPalLogo.jpgWhen payments companies go to sleep at night, do they dream of Paypal?

Paypal’s latest headline-making move is a deal with NCR that will allow restaurant shoppers to take care of their bill using their Paypal account. This comes courtesy of NCR’s new mobile payment app, Mobile Pay, launched in December.

In addition to making it easier for consumers to pay the tab (re-order drinks and opine on their evening out via social media), Mobile Pay eventually will allow patrons to place orders from their mobile devices.

There’s more to the partnership than a good meal at a nice restaurant, however. The plan is to further integrate Paypal into other NCR products, such as Convenience-Go and Netkey Endless Aisle. Convenience-Go is an app geared toward gas stations, mini-marts, and convenience stores. The Netkey Endless Aisle app is a digital companion for in-store shopping.

How big of a deal is this for Paypal? Here are a few facts and figures about NCR:

  • It has 1.2 million point-of-sale systems deployed by retailers
  • Its Aloha point-of-sale system is used by more than 60,000 restaurants
  • It has deployed more than 100,000 self-checkout kiosks at retailers
  • It is used by more than a third of the top 100 U.S. restaurant chains.

This is far from Paypal’s only foray into the food business.The company is testing a mobile, pre-order app in 30 McDonald’s locations in France. The system allows consumers to order meals ahead of time and pay online. The company is currently testing a similar system with Jamba Juice in the U.S.

Paypal, Retail, and Putting the Shopping Back into Window Shopping

Paypal continues to prove itself more than capable of playing well with others. The company announced new brick and mortar partners in Radio Shack and Dollar General, adding to a roster that already includes a variety of retailers from Aeropostale to Tiger Direct.

With 23 retailers on board nationally as of the end of 2012 Paypal’s in-store technology allows shoppers to make payments via a PIN code or a Paypal credit card. One significant attraction of the new technology is that it does not require merchants to swap out their existing payments infrastructure.

And while Paypal has no professed interest in moving merchants away from their current POS systems, the company continues to compete aggressively against traditional credit cards and other mobile payment systems.

In fact, as reported late last year, Paypal is experimenting in Amsterdam with a QR code strategy to really put the “shopping” in “window shopping.” When fully implemented, window shoppers will be able to scan and order items they spot in store windows and have them delivered to their homes.

Paypal By the Numbers

  • Forecast $10 billion in mobile payment volume in 2012
  • Has more than 100 million active accounts
  • Provides in-store service at 23 national retailers and 18,000 brick-and-mortar stores
  • Plan to have Discover Financial Systems merchant locations accept Paypal payments by Spring 2013

See Paypal’s most recent Finovate demo here.

Finovate Alumni News– January 17, 2013

  • Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgBillFloat announces $21 million in new funding.
  • Jack Henry & Associates launches retail and commercial lending platform.
  • Compass Plus completes benchmark testing on HP servers.
  • ImpulseSave releases Google Chrome e-commerce plug-in.
  • Dashlane partners with Pwnedlist to enhance security alerts. Check out Dashlane’s live demo at FinovateEurope next month.
  • Mitek to launch Mobile Deposit Alliance, allowing participant banks to share deposit data.
  • TechCrunch reports: eBay And PayPal Expect To Do $20 Billion Each In 2013 Mobile Commerce.
  • El Paso Electric Company partners with TIO Networks Corp to launch EPE MobilePay.
  • Dwolla introduces Guest Send to help developers building bank software make payments from one account to another.
  • Bill.com wins Best Software as a Service category of the 2012-2013 Cloud Awards Program.
  • Clearstream chooses Standard Chartered Bank as its clearing and settlement agent for its investments in South Africa.
  • Payments.com profiles MasterCard Worldwide’s initiatives in Africa.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– January 8, 2013

  • Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgThe Financial Brand investigates how Mitek’s bill payment service can aid customer account switching.
  • ShopKeep POS partners with Griffin Technology to launch iPad POS system with a built-in magnetic card reader.
  • Fiserv selects Aconite’s Smart EMV Manager solution to enhance EMV card processing systems.
  • LearnVest app reaches 100,000 downloads.
  • SEO-Cart integrates PayLeap from Acculynk Direct, a division of Acculynk.
  • Profile of Banno CEO in American Banker highlights recent partnership with ProfitStars.
  • Phillip Capital signs Heckyl Technologies to integrate News and Sentiment analytic platform.
  • CreditKarma, PayPal, Experian, Pageonce, and Manilla earn spots on Netbanker’s top 50 iPhone and iPad finance apps.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– January 3, 2013

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  • Internet Marketing For Small Business likes how Flint leverages the camera for mobile payments.
  • Lithium Knowledge Center shares tips on configuring Klarna.
  • Entrepreneur interviews Jason Richelson, founder of New York-based ShopKeep POS, a cloud-based system.
  • Clover raises $3.3 million from undisclosed investors.
  • Tuition.io exits private beta, aims to make student loan management easier.
  • The Boston Globe takes a look at Tom Leighton, the new CEO at Akamai.
  • Techie Insider looks at how PayPal mobile payments can benefit your church.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– January 2, 2013

  • Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgAmerican Banker features Banno CEO Wade Arnold, calling him a “coder in the cornfields.”
  • American Banker names PayPal and Wonga 2 of 8 non-banks to watch in 2013.
  • Mint.com encourages users to add goals by holding $500 sweepstakes.
  • Deccan Herlad examines Yodlee’s plan to move into India.
  • Forbes considers the best job titles of 2012: Min Xuan Lee, PlayMoolah’s Princess of Possibility named #1.
  • MoneyDesktop to power Cubus Solutions’ online banking services.
  • Geezeo to power Wings Financial PFM.
  • Billion Success blog interviews David Barrett, Expensify CEO.
  • OneDayGlobal blog profiles Entrepreneurial Finance Lab.
  • Silicon Prairie reports: Dwolla-powered Koala Pay aims to help merchants, customers connect.
  • Andera adds Gesa CU & Central Star CU for online account opening, loan applications.
  • Marketing Technology Blog highlights Flint Mobile and its camera-based payment processing system.
  • Ixaris completes move to new offices in San Gwann.
  • TSYS announces ProPay acquisition now complete.
  • Experian is offering a searchable consumer credit database.
  • Locaid Technologies wins FastPitch competition at Locations & Beyond Summit 2012.
  • Billhighway provides mobile donation services for Make A Difference animal rescue event.
  • Huffington Post features WattzOn among its best apps for tracking home energy use.
  • The Tennessean takes a look at the rebranding of Portfolio Football as Sports Lever.
  • LifeHacker quotes SmartCredit.com president of consumer education on credit and credit scores.
  • Betterment and PageOnce earn spots in TechCrunch’s feature: “7 Apps That Will Keep Your New Year’s Resolutions Alive”.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– December 20, 2012

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  • Cardlytics platform deployed by America FCU to provide targeted rewards to its members.
  • Vermilian’s bancapp technology to power EECU’s mobile banking and marketing smartphone app.
  • Dwolla promotes its platform by giving $10 in waived transaction fees for every friend you refer through the end of the year.
  • Xconomy looks at what SoMoLend discussed at the recent New York Enterprise Technology meetup.
  • Bank Innovation takes a look at what PayPal’s P2P for Financial Institutions means for the payments world.
  • AppShopper highlights a new app from Billhighway, Give, now available for the iPhone.
  • Netbanker looks at how Simple makes banking interesting.
  • Merger mechanics continue as Zecco accounts move to TradeKing.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– December 17, 2012

  • FiservThumbnail image for Thumbnail image for Finovate-F-Logo.jpg launches mobile app for UChoose Rewards.
  • Affinity Solutions brings “Big Data” capability to card-linked offers.
  • StockTwits launches a new app for HootSuite.
  • Business Insider looks at Expensify’s team building trip overseas.
  • HelloWallet launches financial wellness workforce assessment for employers.
  • Des Moines Register considers Giftly’s remote gift card giving app.
  • American Banker reports Lawrence Summers, formerly one of President Obama’s top economic advisors, joins Lending Club’s board of directors.
  • Tyfone is expanding into Latin America through a deal with Protege Sistemas of Brazil.
  • Gesa Credit Union chooses Andera’s oFlows platform.
  • Reuters recommends visiting Betterment, Personal Capital, and LearnVest for year-end money advice.
  • Bill.com launches new application platform powered by open APIs for third-party developers to integrate native apps with Bill.com’s software.
  • New miiCard DirectID Check allows SMBs & professionals to perform bank-level ID proofing online.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News– December 13, 2012

  • Manilla update means one app is all you need to manage expenses from bills to subscriptions.
  • Just in time for the holidays TradeHero is now available at the Apple app store.
  • Former Treasury Secretary Lawrence Summers to join Lending Club board of directors.
  • CorFire announces strategic integration with PayPal.
  • Speaking of PayPal, you can now fund your account with cash using PayPal’s new “PayPal My Cash Card.”
  • Credit Sesame launches free credit-monitoring service.
  • Wipro announces the launch of SmartOffers, in partnership with Intuition Intelligence.
  • On Deck Capital adds American Express veteran to head marketing efforts.
  • InComm launches the Paypal My Cash Card.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter Account.

Finovate Alumni News– December 7, 2012

  • Thumbnail image for Thumbnail image for Thumbnail image for Finovate-F-Logo.jpgVentureBeat talks with PayPal’s Dan Schatt about its integration with Coinstar kiosks.
  • Philly.com interviews VirtualPiggy CEO, Dr. Jo Webber.
  • The Australian reports: Cloud computing firm Xero could give Reckon a run for its money.
  • Union State Bank of Fargo chooses Andera’s oFlows platform for online account opening and lending.
  • Credit Union Journal reports KBR Heritage FCU To Offer Geezeo.
  • AndKeepGoing.com reviews TradeKing.
  • Renaud Laplanche, Lending Club CEO, hints at IPO.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.