Best of Show: Catching Up with the Faves of FinovateEurope

Best of Show: Catching Up with the Faves of FinovateEurope

FinovateEurope 2022 is less than a month away, and innovative fintechs from all around the world are gearing up to demonstrate their latest technologies live on the Finovate stage. Find out more about our annual European fintech conference, including how to register and save your spot as Finovate returns to live events in Europe for the first time since 2020 next month on March 22 and 23.

One of the goals of every company demoing their solutions at Finovate is to win a coveted Best of Show award. This honor is granted exclusively by our Finovate attendees who evaluate every company on stage and select only those innovators whose technology is most impressive and, potentially, impactful. To give you a sense of the kind of companies to win this award, here’s a look at the FinovateEurope Best of Show winners from the previous two years – as well as an update on what they’ve accomplished since winning their award.


2021

Dbilia earned a Best of Show in its Finovate debut at FinovateEurope 2021 for its platform that enables creatives and influencers to sell digital memorabilia. The New York-based company was featured in the July edition of MarTech in a look at the rising NFT trend.

Property investment platform Proptee, also a Best of Show winner in its Finovate debut last year at FinovateEurope, raised more than $57,000 in seed funding in December from Lebenheim Capital and Steep VC.

Continuous product design innovator Quantum Metric was among the Finovate newcomers to earn a Best of Show award at FinovateEurope 2021 last March. Since then, the Colorado Springs, Colorado-based company has announced the availability of its solution on Salesforce AppExchange, and forged partnerships with Korea Air, iGaming operator BetVictor, luxury fashion brand La Perla, experience management software company Qualtrics, and video-based human insight innovator UserTesting.

2020

If 2021 was the year Finovate audiences showed their appreciation for conference newcomers, 2020 marked the year when veteran Finovate alums earned their place in the spotlight. Four of the companies that won Best of Show at FinovateEurope in that pre-pandemic year – Dorsum, Glia, iProov, and W.UP – picked up their second awards in a row (or more) having taken home Best of Show honors at the previous year’s conference in 2019.

Investment software provider Dorsum followed up its second, FinovateEurope Best of Show award in 2020 with the formation of a new business consulting unit a few months later. In the fall of 2020, the company introduced a new Chief Business Development Officer Bálint Fischer, and launched a new subsidiary in Poland in July of the next year. This month, Dorsum announced that it had joined Fintech Belgium, a community of financial services and fintech professionals as part of what the company called its “next step (toward) venturing into Western Europe.”

Digital customer service innovator Glia has been one of Finovate’s most popular demoing companies in recent years, with multiple Best of Show wins in Europe and in the U.S. Earlier this month, the company announced a partnership with insurtech leader Sureify, integrating its capabilities into Sureify’s Lifetime platform. In 2021, Glia reeled in $78 million in funding, and earned recognition from Deloitte with a spot on the firm’s Technology Fast 500 for the second consecutive year. Among the company’s new partnerships forged in 2021 were collaborations with Kasisto, Posh, Apiture, Liberty Bank, fellow Finovate alum Clinc, and Zensar.

Horizn, which specializes in helping financial institutions and their employees maximize and accelerate their digital transformation efforts, earned the first of its Best of Show awards at FinovateEurope in Berlin in 2020. The company announced a partnership with Pacific Western Bank at the beginning of this month, powering the Los Angeles, California-based financial institution’s newly launched digital learning platform.

Biometric authentication company and FinovateEurope veteran iProov earned its third Best of Show award at our European fintech conference in 2020. The company secured $70 million in funding from Sumeru Equity Partners to start this year and, earlier this month, was granted a patent to extend its Genuine Presence technology to include driver’s license and government ID verification. Named to the Deloitte Fast 50 of the fastest growing technology firms in the U.K. last year, iProov reported a record 2021 in which the company achieved revenues that were 3x the previous year’s results.

Sonect demonstrated its global platform for cash transactions during its Finovate debut in Berlin in 2020, winning a Best of Show award. The company, headquartered in Zurich, Switzerland, enables users of its technology to withdraw cash via smartphone at any one of its 2,500 partnering retailers. Last summer, the company announced that its service would be available to customers in the U.K., following its participation in the U.K. Finance Community Access to Cash Pilots Initiative. In October, Sonect announced that it had raised more than $5 million (EUR 4.65 million) in funding from Italian Angels for Growth to bring its cash access solution to Italy.

Budapest, Hungary-based digital banking solution provider W.UP is another FinovateEurope favorite, having been awarded Best of Show in each of the last three FinovateEurope events. The company offers a personalization platform which leverages data to help institutions offer better banking services. In October of 2021, the company merged with BSC of Czechia to form a new company Finshape that is dedicated to driving digital transformation in banking in Europe.


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5 Reasons the Metaverse is Worth Paying Attention to Now

5 Reasons the Metaverse is Worth Paying Attention to Now

When your day job keeps you busy for 40+ hours per week, it’s hard to take on new tasks or pay attention to new initiatives. But one thing 2020 taught us is that the digital initiative doesn’t take vacation days. So when enabling technologies and platforms like the metaverse come around, banks and fintechs need to pay attention.

First, let’s look at what the metaverse is and what it is not. You can think of the metaverse as immersive, collaborative internet. In some respects, the metaverse is already here. Users are already collaborating with each other on multiple platforms, and alternate realities– whether in 2D or 3D– have been around for decades. However, though the metaverse will be accessible via virtual reality, it is not the same as virtual reality.

The metaverse is at an early stage and is still not well defined. Despite this, banks and fintechs still need to be paying attention. Here’s why.

It’s not the first time fintech has tried to embrace a different reality

In 2014, many fintechs and even some established financial services companies launched mixed reality experiences in the form of Google Glass, which was released to the public in May of 2014. Top Image Systems (now Kofax), Fiserv, eBankIT, and Wallaby Financial (now Bankrate) all released tools for Google Glass in 2014.

Most are familiar with the fate of Google’s mixed reality glasses– they were discontinued in 2015. The failure of Google Glass is not the point, however. What matters is the speed at which this group developed around the new technology. We can expect the same for the metaverse.

You’re already behind

It’s easy to sleep on trends that seem like they are nothing but hype. Despite that, if you’ve been sleeping on this trend, you’re already behind. JP Morgan announced yesterday that it has joined the metaverse by opening a virtual lounge. Located in Decentraland, JP Morgan’s Onyx Lounge shows a timeline of the bank’s blockchain innovations, has three videos to watch, and has a tiger walking around.

The bank also released a white paper on opportunities in the metaverse. “There is a lot of client interest to learn more about the metaverse,” JPMorgan’s Head of Crypto and the Metaverse Christine Moy told Coindesk. “We put together our white paper to help clients cut through the noise and highlight what the current reality is, and what needs to be built next in technology, commercial infrastructure, privacy/identity and workforce, in order to maximize the full potential of our lives in the metaverse.”

In five years, you’ll wish you had paid attention

If there’s nothing to the metaverse right now, why bother paying attention? Because five years from now you’ll wish you had been paying attention.

While it’s easy to say that about any risk-laden investment such as real estate or tech stocks, you can consider the example of cryptocurrency. What if your organization had been investing in crypto research five years ago? You may have already been leveraging the benefits of stablecoins or smart contracts. The metaverse is just one more way to invest in the future of your organization.

Metaconomy

One very attractive aspect of the metaverse is that it is intertwined with the blockchain. In the metaverse, digital assets will be exchanged for digital currencies in a new economy. There is even speculation that work will take place in the metaverse. According to JP Morgan, $54 billion is spent on virtual goods each year and NFTs have a current market capitalization of $41 billion. Banks won’t want to be left out of this new metaconomy.

It’s where you’ll find your next clients

Generation Z* and Generation Alpha** are not only digital natives, many of them are mixed reality natives. They’ve grown up with virtual reality headsets and spend hours a day in parallel universes such as Fortnite. To capture the attention of this group, there is no doubt that financial services companies will need to meet these young clients where they are.

If JP Morgan’s bet on Decentraland is any indication, banks and fintechs should start planning their first move in the metaverse. However, as Cornerstone Advisors’ Alex Johnson recently pointed out, they may want to hold off on building their first bank branch in the metaverse.


*people born between 1997 and 2012

**people born between 2011 and 2025

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A Baker’s Dozen of African American Influencers in Fintech and Financial Services

A Baker’s Dozen of African American Influencers in Fintech and Financial Services

As part of Finovate’s continued commemoration of Black History Month, we’re showcasing some of the African American fintech and financial services influencers and leaders who are driving innovation and inclusion in our industry.

If you’ve ever lamented the lack of African Americans in the typical fintech influencer lists issued year after year, then hopefully this sampler of African American fintech entrepreneurs, technologists, and founders will help bring a little more color to the face of fintech.


Harry Alford III

Alford (LinkedIn) is Head of Institutional Sales at Coinbase Cloud where he is focused on sales and business development via partnerships and collaborations with financial institutions, businesses, and fintech startups. He is also co-founder of Humble Ventures, a Washington, D.C.-based venture development firm that supports and invests in founders and organizations that build solutions for diverse communities.

Jacqueline M. Baker

Baker (LinkedIn) is Vice President of Startup Programming at the AARP Innovation Labs where she leads a team dedicated to identifying promising startups via pitch competitions and accelerators. An expert in modern etiquette, leadership, and disruptive innovation, Baker is also founder and principal consultant at Scarlet Communications, an Upper Marlboro, Maryland-based firm that offers modern leadership guidance, professional training and coaching.

Marla Blow

Blow (LinkedIn) is President and Chief Operating Officer of the Skoll Foundation, an organization that invests in, networks, and champions social entrepreneurs and social innovators. In her role at Skoll, Blow leads the firm’s program, grants, investments, and financial management, including its operations, endowments and portfolio partnerships. She is also a member of the board of directors for Square Financial Services.

Asya Bradley

Bradley (LinkedIn) is co-founder and Chief Operating Officer at First Boulevard, a neobank and fully inclusive financial services company dedicated to helping Black Americans build generational wealth. Also the founder of #HowSheWorks, an inclusive grassroots community of founders and allies from underrepresented communities, Bradley has previously worked as SVP of Revenue at banking-as-a-service innovator SilaMoney, and as VP of Partnerships at identity verification specialist – and Finovate alum – Socure.

Chris Brummer

Brummer (LinkedIn) is a professor and faculty director at the Institute of International Economic Law at Georgetown University Law Center. He has lectured frequently on topics ranging from financial inclusion and equity to financial regulation and global governance. A member of the board of directors of Fannie Mae and the co-founder of the Fintech Beat Podcast, Brummer is author of a number of books including Fintech Law in a Nutshell and Cryptoassets: Legal, Regulatory, and Monetary Perspectives.

Thasunda Brown Duckett

Duckett (LinkedIn) is President and CEO of TIAA, a Fortune 100 financial services company that provides investing, retirement, and banking advice to academic, medical, non-profit and public sector professionals. Duckett has an extensive background in financial services, including executive tenures at JP Morgan Chase and Fannie Mae. She is a member of the board of directors at a number of organizations including NIKE, and the Economic Club of New York, as well as being part of the Dean’s Advisory Board for the Baylor University Hankamer School of Business.

Roger W. Ferguson, Jr.

Ferguson J. (LinkedIn) is the former President and CEO of retirement services company TIAA. He was previously Head of Financial Services at Swiss Re and a member of the company’s Executive Committee. He also served as Vice Chairman of the Board of Governors with the Federal Reserve from 1999 to 2006. A Harvard University graduate, earning a B.A. in Economics, a J.D., and a PhD in Economics from the institution, Ferguson Jr. also spent 13 years as an associate and partner with McKinsey & Company.

Jon Fortt

Fortt (LinkedIn) is Co-Anchor of CNBC’s TechCheck (previously Squawk Alley) where he specializes in the intersection of technology, finance, and innovation. Formerly a senior writer with Fortune, Fortt is an author, designer, and publisher of an educational course called The Black Experience in America that draws on diverse sources ranging from Shakespeare to Toni Morrison.

Donald Hawkins

Hawkins (LinkedIn) is co-founder and CEO of First Boulevard, the “unapologetically Black, digitally native bank” designed to help African Americans build generational wealth. An ICBA Bankers’ Choice 2020 recipient, Hawkins is a serial entrepreneur who, before launching First Boulevard, founded Griffin Technologies, a Kansas City, Missouri-based firm that helps community banks and credit unions improve customer engagement, boost sales, and compete with larger financial institutions.

Netta Jenkins

Jenkins (LinkedIn) is Vice President of Global Inclusion at Unqork, a no-code application platform that helps businesses build complex, customized software solutions faster while keeping costs low. Recognized by Forbes as one of the top seven anti-racism educators in the world, Jenkins is also co-founder of Dipper, a digital safe-space and community for professionals of color to share their experiences in the workplace.

Rodney Williams

Williams (LinkedIn) is co-founder and Chairman of SoLo Funds, a fintech that serves underrepresented communities in the U.S. by providing an alternative lending option that emphasizes equity and empowerment. Williams also co-founded ultrasonic data platform LISNR, a technology company that provides secure person-present authentication. A Henry Crown Fellow at The Aspen Institute and a Techstars Mentor, Williams received his MBA in Finance and Supply Chain Management from Howard University in Washington, D.C. Find out more about Williams and SoLo Funds in our interview from earlier this month.

Teri Williams

Williams (LinkedIn) is President and Chief Operating Officer at OneUnited Bank, the largest Black-owned bank in the U.S. She is responsible for both implementing the bank’s strategic initiatives as well as managing the day-to-day operations of the institution. She has led OneUnited Bank in its consolidation of four local banks into a cohesive, national brand that provides affordable financial services for all while supporting economic development and wealth building in urban communities. An executive with OneUnited Bank for more than 26 years, Williams was previously a Vice President at American Express.

Dana L. Wilson

Wilson (LinkedIn) is a professional speaker and consultant who helps financial services firms create inclusive workspaces. She is also founder and CEO of CHIP (Changing How Individuals Prosper), a B2B2C marketplace for companies seeking Black and Latino financial professionals. A Diversity, Equity & Inclusion Award Winner and self-described “FinServ Techie”, Wilson is also the host of The Included Series Podcast, a program that features people of color sharing their personal financial journeys.


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5 Reasons to Come to FinovateEurope This Year

5 Reasons to Come to FinovateEurope This Year

If you’re already registered for FinovateEurope, taking place the 22nd and 23rd of March, you get it. Attending the industry’s premier demo show, whether in-person or digitally, grants you access to the best minds in fintech. Not only this, but also the depth and variety of content will set you up to make the best partnerships and crush the competition in 2022.

But regardless of whether you’re a die-hard Finovate fan who is coming to the event or if you’re simply curious to see what the event is all about, here are five reasons you need to be there.

Live and in person (plus a digital option)

We held our first in-person event since the pandemic last fall and we are thrilled to continue in-person events this year, as well. Seeing industry colleagues not only energizes us, it also offers room for spontaneous interactions that simply are not possible via video.

That said, if you’re not able to attend physically, we have a digital option for almost all of the content. In fact, we even have a bonus, digital-only day on March 15 that will feature a keynote, a fireside chat, and a power panel.

Sustainable approach

We are committed to running events which are both environmentally sustainable and socially responsible. Under our new FasterForward approach, we have embarked on a series of activities and commitments to ensure our events become more sustainable while also helping our partners and customers achieve the same. Specifically, we are aiming to become carbon neutral across our events by 2025, cut the waste generated through our events in half by 2025, and embed sustainability inside 100% of our events by 2025.

Speaker lineup

You won’t want to miss hearing our lineup of experts take the stage! We’ll have two full days of content plus the opportunity to network with some of the top names in fintech, including Chris Skinner, CEO of The Finanser; Louise Beaumont, Chair of the Open Finance and Payments Working Group at techUK; Olivier Guilaumond, Global Head of ING Labs and FinTechs at ING; and more. Be part of our audience to see the future of finance first.

You, our audience

When it comes down to what truly makes our shows great, it’s you, our audience. Fortunately, our agenda has a lot of built-in opportunities to network with your best fintech friends, meet new ones, and hold meetings crucial to your firm’s operations.

This year, we’ll host two special networking sessions, including a Women in Fintech Executive Boardroom presentation on Tuesday and an Ask Me Anything Q&A session with Inma Martinez, Author of The Fifth Industrial Revolution.

We’re back in London

After hosting FinovateEurope in Berlin in 2020 (just days before the pandemic hit), we’re headed back to London, our flagship location for FinovateEurope. This year’s event will take place at the Intercontinental O2, a new location for us. The expansive venue will offer us plenty of elbow room and is minutes from Canary Wharf, the headquarters location for many fintech startups.

Work From Home, Identity Crime, and the Two Biggest Threats to FIs in 2022

Work From Home, Identity Crime, and the Two Biggest Threats to FIs in 2022

Finovate Research Analyst David Penn sat down with Simon Marchand, Chief Fraud Prevention Officer at Nuance to talk about the current state of financial crime, what banks are particularly worried about, and the benefits of using voice as a key biometric identifier in the authentication and verification process.

“What I focus on is making sure that Nuance’s voice biometrics technology can be applied very specifically to track down fraudsters. One of the main challenges when you try to stop any kind of fraud is finding the human beings that are pretending to be someone else. What we do is identify the human beings (which) allows fraud teams to find the fraudsters themselves and prevent fraud much more easily and much more effectively. I’m here to make sure that Nuance’s expertise is applied in the best possible ways to stop and prevent any kind of identity crimes.”

On the top concerns for financial institutions when it comes to identity crime in 2022.

“The first is that we’re still going to have a lot of employees working from home … If you’re working from home, you’re not only easier to manipulate and socially engineer from a fraudster’s perspective, but also you’re alone, unsupervised, and have access to a lot of very sensitive information. Banks are very concerned about how they can protect their customers privacy and personal information as effectively in a work from home environment as they would do in an in-person environment.”

“The other big threat is that fraudsters are quite significantly shifting to account takeovers and subscription frauds – very identity-focused crimes. They have adapted very, very rapidly during the pandemic and they have seen that it’s very profitable to focus on those specific attack vectors. They are moving away, especially in the U.S., from those card-not-present kinds of fraud, card skimming, and all these things that we have been fighting for a couple of years, and it looks as if 2021 is on track to be the worst year in the past 20 years when it comes to the number of identity theft victims in the U.S. So fraudsters are moving toward (the new crimes) and we need to move quickly if (we) want to make sure that we’re protecting our customers.”

Watch the full interview below.

Find out more about Nuance and the work they do >>


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iPhone Turns 15. Here are 5 Ways it Helped Reinvent Fintech

iPhone Turns 15. Here are 5 Ways it Helped Reinvent Fintech

Apple’s iPhone celebrated its 15th birthday this week (if that doesn’t make you feel old, I don’t know what will). Since its launch, the iPhone has been through 33 different models and Apple’s market capitalization has risen from $174 billion to $3 trillion.

In addition to making Apple shareholders much better off, the iPhone is also responsible for reinventing an entire industry– fintech. While fintech did indeed exist before smartphones and app stores, it was quite basic. As an example, check out Jim Bruene’s 2006 post titled, SMS Banking: Will it Work in the United States?.

Without the invention of the iPhone, smartphones would likely be around today– Blackberry and Palm Pilot would have gotten us here eventually. However, they probably wouldn’t have advanced as quickly as Apple did, and therefore wouldn’t have upended so many industries so quickly. So in celebration of the iPhone’s 15th birthday, here’s a look at how the big idea behind the small, rectangular device reinvented fintech to become what we know today.

Always on

Most people carry their phone on their person (or at least within arm’s reach) at all times. According to a 2021 study of smartphone usage statistics, 79% of users have their phone with them at least 22 hours each day, 22% of users check their phone every few minutes, and 51% of users look at it a few times per hour. These devices (and the information that they carry) have essentially become an extension of ourselves.

When your customers have their device nearby for all but two hours of each day, it not only gives them access to interact with your company and brand, it also offers you access to interact with them. Compare this to pre-iPhone era. Customers were only interacting with you when they were physically in a branch location, opening a piece of direct mail, or using their PC. Today, when a nagging thought comes up about their budget or investment information, they no longer have to jot it down to remember to look it up later. Instead, they can simply open an app on their phone to get their answer.

Push notifications

According to the study referenced above, the average smartphone user has 63 interactions with their phone each day. Some of those interactions are thanks to the user receiving alerts or push notifications, which Apple launched in 2009.

When used properly, push notifications can be a powerful tool to prompt users to take important action. Others are useful for simply promoting brand awareness. With the advent of the iPhone and push notifications, reminding customers that you still exist became much easier.

From SMS to GUI

Simply put, the iPhone helped take banks’ and fintechs’ digital customer interactions outside of strictly texting and email. The graphical user interface behind phone’s screen brought a new world to the user’s fingertips. Users were no longer limited to checking their balance or making simple transfers. Mobile apps opened up capabilities to do anything they could do online and (in many cases) in person in a bank branch.

Independent developers increasing competition

When you think of the expertise and capital required to start a bank vs. the requirements to launch a fintech, there are gaping differences. Thanks to an increasingly large talent pool of developers, anyone with a viable fintech product or service has the ability to compete with traditional banks by launching their own app in the app store.

Increased competition from fintechs has been overall healthy for the financial services industry and has made end consumers better off. When customers are unable to find a product they like or even when they have been rejected by a traditional bank, fintechs have consistently proven to meet their needs.

Authentication

Apple launched Touch ID in 2013 and in 2014 it was made available for third party apps to authenticate users. More recently, the company launched Face ID in 2017 to facilitate authentication. While fingerprint and facial recognition technology pre-dates the iPhone, it didn’t come on a pocket-sized device that consumers carry around with them.

Having biometric authentication technology available to verify the identity of users each of the 63 times they open their phone each day has made every day tasks safer for banks, fintechs, and users.


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3 Takeaways from the Launch of China’s Digital Yuan Wallet on Android and iOS

3 Takeaways from the Launch of China’s Digital Yuan Wallet on Android and iOS

Will 2022 be the year that CBDCs – central bank digital currencies – finally emerge from concept to solution? One of the countries that has been most aggressive in developing these digital assets – China – announced this week that it has launched its digital yuan wallet in both the Android and iOS app stores. The launch comes after more than seven years of development and extensive field testing across the country. This includes a pilot project that involved using the digital yuan (or e-CNY, as it is also known) for transactions worth more than $5 billion as of June of 2021. The Chinese central bank claims that, to date, its digital yuan has been used in more than 70 million payments across 1.3+ million scenarios.

What does this suggest for the digital yuan in specific and CBDCs in general going forward? Here are a handful of takeaways from this week’s announcement out of China.

China is still the global leader in CBDC innovation

Talking with CBDC experts like James Wallis of RippleX about which countries are leading the way on innovation in CBDCs, China is often treated as if it is in a category of its own. Among the more advanced economies in the world, none rival China in terms of their commitment to developing a CBDC. This week’s news of China’s digital yuan wallet being made available via the Android and iOS app stores is a testament to this leadership in the field.

While the United States has certain advantages in what has been called “the digital currency space race,” the lack of institutional support compared to what the e-CNY is receiving could play a significant role as digital currencies move toward broader use. This relative lack of support is a potential challenge both inside of the U.S. as well as internationally. “In the long term, the absence of U.S. leadership and standards setting can have geopolitical consequences, especially if China maintains its first-mover advantage in the development of CBDCs,” researchers from the Atlantic Council, a nonpartisan think tank on international affairs, concluded in December.

A digital yuan challenges offerings from Ant Group and Tencent

The timing of the Android and iOS app store launches is also noteworthy. The Winter Olympic games begin in less than a month in Beijing and it is believed that the Chinese government hopes to showcase the new technology during the weeks-long event. It has been suggested that if the new digital yuan wallet gains traction swiftly enough – selected Chinese citizens in any one of 10 provinces including Shenzhen, Shanghai, and Chengdu are eligible to download the wallet – there is a likelihood that the wallet will compete with commercial payment options from domestic firms like Ant Group and Tencent.

Interestingly, some American politicians are concerned enough about the presence of a digital yuan at the Winter Games that they have written a letter to the U.S. Olympic and Paralympic Committee asking that American athletes be banned from using it. The authors of the letter point to possible security risks, including potential “tracking and tracing” of athletes. The Chinese central bank, for its part, has indicated that the e-CNY will feature “controllable anonymity” that will protect data and prevent fraud.

The e-CNY could serve both China’s consumer tech and international finance goals

One of the conversations from 2021 that China watchers will be continuing in 2022 is the degree to which the country’s government is incentivizing “science-based” technology such as its semiconductor industry relative to more consumer tech/internet-based technologies. In some ways, development of its digital yuan cuts against this dichotomy. On the one hand, a digital yuan opens up consumer payment opportunities that could disadvantage commercial payment offerings, as noted above. On the other hand, the rise of a Chinese CBDC has the potential to play a major role not only in the digitization of China’s financial system, but also as a potential reserve currency for emerging countries or as a universal payment instrument for China’s economic partners.

“In the coming years, the e-CNY will likely be deployed across China as part of Beijing’s focus on bolstering domestic financial security,” Robert Greene wrote in a commentary for the Carnegie Endowment for International Peace last July. “The e-CNY could also be used to navigate international transactions around payment systems and networks that can be shut off to Chinese financial institutions serving U.S.-sanctioned entities.”

For more on China’s plans for its CBDC, check out this white paper published by the People’s Bank of China in July of last year.


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4 Conversations Banks Must Have in 2022

4 Conversations Banks Must Have in 2022

In many ways, my predictions of what to expect in fintech in 2021 still stand in 2022. Indeed, the trends I anticipated– embedded banking, open banking, automation, and banking-as-a-service– are still hot-button issues that banks and fintechs need to address.

Last year we were recovering from the deluge of the digital transformation agenda and it was difficult to see what was beyond pandemic-related trends. This year, however, there has been an obvious shift. The conversation around decentralized finance is transitioning from a quiet murmur to a louder and more pervasive discussion.

What are some important topics banks need to address in 2022? Below are four conversations banks and fintechs must have next year:

Digital identity

Now that the pandemic has driven so many services to the digital channel, the topic of digital identity must be addressed. This issue ties directly into the security of not only money movement, but also the security of users’ data. Without an efficient way to authenticate users, banks and fintechs expose both themselves and their customers to risk.

Decentralized finance

Decentralized finance (DeFi) is taking off across the globe. According to DeFi Pulse, there is currently $96 billion locked in DeFi, up from $25 billion a year ago. If banks want to be part of the conversation, it is no longer a topic they can ignore. While some experts believe that DeFi will eventually kill off banks, others see banks as an integral part of the future of DeFi.

CBDCs

Central bank digital currencies (CBDCs) is a topic that dovetails from DeFi, but is even more relevant for banks. That’s because CBDCs will be government-issued, and because the government doesn’t have the infrastructure to distribute and manage digital currencies, traditional banks will be key in the issuance of CBDCs. If you haven’t already, it’s time to think about the role your bank can play in this space.

Open finance

The U.S. is overdue for regulation on open banking. In fact, we are so late to the game that the topic has already evolved from open banking to open finance. Though there have been murmurs of open banking discussions in the U.S., nothing formal has taken hold. Consumers are ready, however. Not only have their online presences expanded, they are also becoming increasingly aware of their own data privacy and data usage.


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5 Chapters in the Life of Facebook’s Cryptocurrency

5 Chapters in the Life of Facebook’s Cryptocurrency

It’s hard to read about David Marcus’ departure from Meta’s cryptocurrency project Diem (formerly Libra) and digital wallet Novi, and not wonder what’s next for the stablecoin.

Marcus announced over Twitter yesterday that he is leaving the company. In a tweet, he said, “Personal news: after a fulfilling seven years at Meta, I’ve made the difficult decision to step down and leave the company at the end of this year. While there’s still so much to do right on the heels of launching Novi — and I remain as passionate as ever about the need for change in our payments and financial systems — my entrepreneurial DNA has been nudging me for too many mornings in a row to continue ignoring it.”

While it’s easy to make assumptions based on Marcus’ tweet, there is still a lot we don’t know about the fate of Diem and Novi. With all of the uncertainty, let’s look at what we do know about Meta’s stablecoin project. Here are the five chapters in the life of Diem (so far).

  1. Launches as Libra
    Facebook announced Libra in June of 2019. The company said that its new cryptocurrency would help users transact and transfer funds with near-zero fees via the corresponding wallet, Calibra, that would be integrated into WhatsApp, Messenger, and Facebook. In order to decentralize control from Facebook, The Libra Association was formed to govern the new cryptocurrency and wallet. The 27 founding members included Visa, Uber, and Andreessen Horowitz.
  2. Politicians object
    Criticism of the project began building up and, months after launch, global privacy regulators, central bankers, and finance ministers all voiced their concerns about the new cryptocurrency and wallet. Specifically, Federal Reserve Chairman Jerome Powell aired his concerns of privacy, money laundering, consumer protection, and financial stability.
  3. Major founding members withdraw
    By October of 2019, just four months after Facebook unveiled Libra, some of the top founding members pulled out of the project. PayPal, eBay, Visa, Mastercard, and Stripe announced they would no longer be part of Facebook’s cryptocurrency project.
  4. Changes name to Diem and pivots to a stablecoin
    In December of last year, Facebook changed the name of its cryptocurrency from Libra to Diem. The move came after the company changed the name of its wallet from Calibra to Novi. Facebook said that the rebrand signals the project’s “growing maturity and independence.” At the same time, the company announced that Diem will be a stablecoin, which is a cryptocurrency pegged to government-issued currency.
  5. Marcus departs, former PayPal exec Stephane Kasriel steps in
    The most recent chapter in Diem’s storied history is yesterday’s news on Marcus’ departure. Starting next year, former Upwork CEO and former VP of Product for Novi Stephane Kasriel will lead Meta’s cryptocurrency unit.

As for what’s next for the cryptocurrency, it doesn’t appear to be fizzling out any time soon. The project still has a handful of major industry backers and, being the child of Meta, has plenty of funding to back it up. These factors, combined with an increased interest in decentralized finance, are enough to keep Diem afloat for at least another year.


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3 Ways Banks and Fintechs Are Embracing Social Change

3 Ways Banks and Fintechs Are Embracing Social Change

Regardless of where you stand on the Revolut/Yoppie partnership “intention versus execution” debate, it is nevertheless remarkable how fintechs and financial institutions are reaching out beyond their traditional collaboration competencies to reach new markets and promote an ever-widening array of causes.

This week’s Finovate List Series looks at three ways that banks and fintechs are helping pave the way in terms of greater financial inclusion for underrepresented groups and deeper understanding of how everyday behaviors can have a significant impact on the environment.

Gender

The first digital banking platform in the U.S. dedicated to serving the LGBT+ community, Daylight, launched earlier this month. The platform is built to help LGBT+ financial services consumers to manage their finances and save for future expenses ranging from emergency funds to gender transition surgery and related medical expenses. The company notes that with an estimated 30 million people in the United States who identify as LGBT+, the community remains significantly underserved in financial services.

“This country is at a critical turning point where we have recognized companies and services have been performatively suporting the LGBT+ community versus serving its unique needs,” Daylight co-founder and CEO Rob Curtis told Retail Banker International earlier this month. “Despite our community’s combined $1 trillion in buying power, we are still ignored – roughly 20% of LGBT+ people are unbanked or underbanked.”

Daylight will offer Visa-branded cards in the customer’s preferred name, rather than the customer’s legal name, as well as financial tools to help prioritize spending decisions and meet financial goals. The platform will also provide expert financial advice and access to a network of financial management “coaches” that specialize in responding to the unique financial needs of those in the LGBT+ community. A member of Visa’s Fintech Fast Track program – and the program’s first LGBT+-based fintech – Daylight is also supported by card issuing platform and Finovate alum Marqeta.

Daylight has announced that it will begin operations in the middle of next month, starting with an invite-only, beta period involving “a few hundred people.” The company will focus first on markets in California and New York.

Ethnicity

In the wake of the George Floyd-inspired, Black Lives Matter protests of 2020, a spotlight has been shown on the rising number of financial institutions catering to African Americans.

Among the newer entries to this cohort is Adelphi Bank, which announced earlier this month that it has filed paperwork with the FDIC to become the first black-owned, depository institution in Ohio.

“We know that African Americans typically don’t have access to financial institutions to the degree that the majority community has,” former Fifth Third Central Ohio president and CEO Jordan Miller said to The Columbus Dispatch. “We know that our financial situations are not as strong in most cases. And so we want to make a difference in the community across Franklin County, to give those underserved a voice and financial services,” Miller, one of Adelphi Bank’s proposed incorporators, added.

The bank would be located in the King-Lincoln/Bronzeville neighborhood, and its backers stated that they plan to raise $20 million in equity capital upon earning FDIC approval to open. The institution takes its name from the city’s first black-owned bank, Adelphi Loan & Savings Company, which was launched in the early 1920s. The new bank will be part of a $25 million development called Adelphi Quarter, which will feature both housing and ground-floor businesses. The Columbus Dispatch reported that the original facade of Adelphi Loan & Savings has been incorporated into the new structure.

Sustainability

This week we reported on the partnership between Tink and ecolytiq to give banks, financial institutions, and fintechs the ability to offer environmental impact data to their customers. These kind of solutions, which include options like carbon footprint calculators, have been among the chief ways that many innovative companies have sought to bring their sustainability technology to the world of financial services.

Today we learn that micro-investing platform Wombat has added a new option to its impact investment offerings: a sustainable food ETF (exchange-traded fund) that enables investors to get exposure to dozens of companies that are involved in developing sustainable food production systems and products. These companies include new, but well-known brands such as plant-based food company Beyond Meat, oatmilk company Oatly, and farm-to-table business Tattooed Chef.

The fund, called The Future of Food, is the fifth impact investment offering on Wombat’s platform. The ETF was created via a partnership between thematic ETF issuer Rize and thematic research company Tematica Research. It will trade on the London Stock Exchange under the ticker “FOOD LN.”

“At Wombat we have found that some of our most popular thematic funds are those that offer impact investment opportunities, such as our Medical Cannabis and Green Machine ETFs,” Wombat co-founder and CEO Kane Harrison said. “We think this new sustainable food fund is a great addition to that range and it means we now offer a very competitive choice of impact investments when compared with other micro-investing platforms.”

Founded in 2019, Wombat currently has more than 190,000 users.


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4 Things to Know about the Creator Economy (and How Banks Can Get in)

4 Things to Know about the Creator Economy (and How Banks Can Get in)

The modern world has witnessed three major economies. First, there was the industrial economy in which people earned money through physical activity. Then came the consumer economy in which people made money performing services. Next, the knowledge economy enabled people to earn money through leveraging intellectual capital and insight. 

In these past few years, we’ve been witnessing the birth of the creator economy, a new economy fueled by social media platforms and video sharing. This new working order democratizes the ability for anyone to become a celebrity. Here’s a look at four key facts of this new economy.

Who

While many consider the creator economy to be limited to YouTubers and Instagram influencers, it actually has a wider breadth. In essence, everyone with an online presence is a creator, since we are all making content and sharing it online in some form.

A more exclusive definition of a creator is anyone who monetizes content online. This represents not just social media influencers, but also includes those who create and sell NFTs, ebooks, podcasts, digital art, etc.

Because there are such low barriers to entry in the creator economy, even kids can do it. In fact, one of the most famous YouTube creators is Ryan, an 11-year-old with 30.9 million subscribers who posts videos of himself playing with toys. Ryan is reportedly worth $32 million.

The participation of kids in the creator economy is influencing how younger generations view their future. According to a recent study, one third of kids between ages eight and 12 want to be either a YouTubber or Vlogger when they grow up.

Size

The current size of the creator economy is over $100 billion and growing. YouTube alone expects a $30 billion stream of revenue by the end of 2021. Of the 50 million people that consider themselves a creator, around two million of these are professionals making six-figure salaries.

Where’s the money?

Just like other economies, one of the ways that creators are recognized for their contributions is by getting paid. While this payment used to come from ads, branded content, or sponsorships, today’s monetization looks different. That’s because, instead of relying on third party sponsorships and brands to receive payments, creators now receive payments via subscriptions, tips, and even by payments directly from the user.

One of the latest examples of this is TikTok, which recently introduced the concept of in-app tipping. Users with more than 100,000 followers can apply to begin receiving tips from their fan base. When they receive a tip, 100% of the compensation goes to the creator; TikTok doesn’t take a commission.

Creators aren’t just getting paid in dollars. Owners and creators of non-fungible tokens (NFTs) receive payment in cryptocurrencies in exchange for their work. For more on how NFT compensation works, check out our piece 7 Things to Know about the NFT Craze.

How to leverage the opportunity?

The most important part about the creator economy for banks and fintechs is knowing how to leverage the opportunity. The future of this economy is unlike any we’ve ever seen in that payment and monetization may not rely on traditional banking infrastructure. In fact, many participants’ future revenue will be decentralized.

What we know for sure, however, is that personalization and customer experience matter and will continue to reign, even when payments are thrown off the rails. Many digital banks are already capitalizing on this opportunity. Just take a look at Nerve, a bank for musicians; Karat Financial, a bank for digital creators; and Willa, an invoicing tool for creators.

These financial services firms are different from banks in that they understand the unique challenges that come with being a creator. For example, creators experience many of the same difficulties as the self-employed, such as difficulty qualifying for a loan. They also often times have lumpy cashflow and need help with budgeting and financial planning.

There is still time for traditional banks to come up to speed in the creator economy. The key to serving this unique customer base will be to expand your existing resources for self-employed customers by offering new services such as revenue-based financing and on-demand wage access. As with most things in today’s digital banking era, the only way to properly serve this new user base will be through partnerships.


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Beyond Crypto Curious: How Apple, Mastercard, and Revolut Are Embracing Digital Assets

Beyond Crypto Curious: How Apple, Mastercard, and Revolut Are Embracing Digital Assets

Three headlines in the cryptocurrency space this week show how seriously Big Tech, Big Fintech, and the world’s largest financial services companies are taking the rise of digital assets. And while each of the three companies listed below varies in the degree to which it is embracing our increasingly crypto-friendly future, their continued interest in the space suggests that the pace of adoption of digital assets – and the proliferation of use cases – is only likely to grow in the months and years to come.


Are Cryptocurrencies Coming to ApplePay? – AppleInsider reported early this week that Apple is considering integrating cryptocurrencies into its Apple Pay solution.

The report is based largely on an interview that Apple CEO Tim Cook had with Aaron Ross Sorkin as part of the DealBook Online Summit sponsored by The New York Times. That said, those looking for a firm commitment from Apple in Cook’s conversation with Sorkin will be disappointed; while Cook expressed interest in cryptocurrencies from a “personal point of view … for awhile” and admitted that he believed that it was “reasonable to own (cryptocurrencies) as part of a diversified portfolio,” the idea of Apple accepting cryptocurrencies as payment for Apple products and services remains just that – an idea. Cook also expressed skepticism toward the notion of Apple investing in cryptocurrencies as part of a corporate investment strategy.

Apple’s relationship with cryptocurrencies has been cautious, to say the least. Back in 2014, Apple removed a number of Bitcoin wallets from its App Store, including one trading and storage app with 120,000 users, and another wallet app from Coinbase. More recently, there has been some softening of Apple’s stance, with Apple Pay VP Jennifer Bailey conceding the the company is “watching” the space and sees “interesting long-term potential” in digital currencies just a few years ago.

It’s worth noting that Apple’s reputation in technology is less as a first-mover and more that of a technology enhancer that often comes along and does a better job at innovations initiated by others. So the idea that Apple’s approach to embracing cryptocurrencies would be similarly slow-rolling is consistent with how the company has long operated. Nevertheless, Apple Pay’s fintech rivals – such as PayPal, Square, and Stripe – have been far more eager to pursue opportunities in crypto. Add to this the fact that Google Pay has teamed up with digital asset marketplace Bakkt in a deal that will enable users to spend Bakkt Card crypto funds directly from their Google Pay accounts. Together, it seems much more likely that a closer relationship between cryptocurrencies and Apple Pay is a question of “when” rather than “if.” As interest in digital currencies accelerate, and the solutions and services from these crypto-friendly fintechs become more widespread and even mainstream, it is hard to imagine Apple Pay remaining on the sidelines.


Revolut Takes Steps Toward Building a Cryptocurrency Exchange – The rumor that aspiring super app Revolut is looking to build a cryptocurrency exchange hinges largely on a job posting at LinkedIn. According to reports, Revolut wants to hire an individual with at least seven years experience in technology and in building order matching engines to lead a technical team to “architect and built Revolut Crypto Exchange.”

The crypto exchange would further establish Revolut as a leading player in the cryptocurrency space and potentially enable the company to diversify its services and create new cash flow, which could help Revolut establish another reliable revenue source going forward. The exchange news also follows reports that Revolut was looking into launching its own crypto token. And while Revolut has not commented on what it has referred to as a “mere rumor”, the report, first shared by Coindesk earlier this fall, does bolster the notion that Revolut is deepening its commitment to digital assets – a space the company has enjoined aggressively since introducing in-app cryptocurrency trading functionality in 2018.

In April of this year, Revolut added 11 new crypto tokens to its platform. The following month, the company launched its public beta for Bitcoin withdrawals. “I said before that 2021 would be the year of crypto and Revolut is here to deliver on that promise,” company Head of Crypto Edward Cooper announced in June when the company revealed that it would add Dogecoin to its current cryptocurrencies offerings for traders. “One of the most popular user requests over the past couple of months has been to add Dogecoin and we have answered the call!”

Revolut has more than 16 million customers around the world, and conducts more than 150 million transactions a month on its platform.


Mastercard Introduces Crypto-Linked Cards for the APAC Region – Also this week, Mastercard announced that it has secured partnerships with a trio of cryptocurrency companies – Amber, Bitkum, and Coinjar – who will issue crypto-funded Mastercard payment cards. The collaboration represents the first APAC-based cryptocurrency service providers (Amber and Bitkum are based in Thailand, Coinjar is headquartered in Australia) to join Mastercard’s Crypto Card Program, an initiative designed to enable companies to offer secure payment cards that meet regulatory requirements with regards to cryptocurrencies.

“Cryptocurrencies are many things to people – an investment, a disruptive technology, or a unique financial tool,” Mastercard EVP for Digital and Emerging Partnerships and New Payment Flows in the Asia Pacific region Rama Sridhar said. “As interest and attention surges from all quarters, their real-world applications are now emerging beyond the speculative. In collaboration with these partners that adhere to the same core principles that Mastercard does – that any digital currency must offer stability, regulatory compliance, and consumer protection – Mastercard is expanding what’s possible with cryptocurrencies to give people even greater choice and flexibility in how they pay.”

Mastercard’s APAC announcement comes on the heels of news that the company will enable the banks and merchants on its payment network to integrate cryptocurrency offerings into their products. The new arrangement comes courtesy of a partnership with Bakkt and will empower bitcoin wallet providers as well as issuers of credit and debit cards that offer rewards in crypto and enable digital assets to be spent. Also benefitting from Mastercard’s plan are those companies that offer loyalty programs that allow points from travel or hotel stays to be converted in to cryptocurrencies.

“Mastercard is committed to offering a wide range of payment solutions that deliver more choice, value, and impact every day,” Mastercard EVP for Digital Partnerships Sherri Haymond said. “Together with Bakkt and grounded by our principled approach to innovation, we’ll not only empower our partners to offer a dynamic mix of digital assets options, but also deliver differentiated and relevant consumer experiences.”


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