FinovateFall 2020 / Horizn

Presenter Profile:

How they describe themselves: Horizn is the #1 digital adoption platform used globally for both customers and employees designed exclusively for financial service institutions. The Platform helps banks get non-digital customers banking digitally and gets the active digital customers to more broadly leverage the bank’s digital assets.

Horizn helps banks distribute product knowledge with customers, employees, in-branch, in call centers, direct to customers online, and within marketing activities.

How they describe their product/innovation: The Self-Serve Customer Platform, is designed to make certain bank customers have the confidence and know-how to bank digitally using Digital Demos to self-learn digital banking capabilities driving faster digital adoption

Assisted-Serve: Call Center and In-Branch Customer Support. Frontline employees need easy access to  information when talking to customers about digital banking and share Digital Demos via email.

Frontline Employee Direct: The Employee Platform is an interactive platform designed to rapidly increase digital fluency among employee

Product distribution strategy: Direct to Business (B2B), through financial institutions


Bus. Dev.: Steve Frook, SVP Global Sales,
Press: Janice Diner, CEO & Founder,

More Videos: FinovateFall 2020