Narrative Science Enhances Quill Engage for Google Analytics

Narrative Science Enhances Quill Engage for Google Analytics

QuillEngage_homepage_Aug2015

According to Narrative Science, now is a great time to get engaged.

The natural language generation specialist has launched a new, enhanced version of its Quill Engage for Google Analytics technology. Quill Engage turns Google Analytics data into actionable, natural language analysis and reports that are easier to understand and easier for website operators to implement.

“By upgrading to the new version of Quill Engage, users can spend more time improving a business’s digital presence and less time trying to make sense of the huge volumes of data generated by Google Analytics,” says Stuart Frankel, co-founder and CEO of Narrative Science.

NarrativeScience_stage_FF2013

From left: Tim Bixler, Credit Suisse managing director, global head of HOLT; Kris Hammond, chief technology officer, Narrative Science, demonstrated Quill Financial at FinovateFall 2013.

The new features include:

  • Additional Data Analysis: Captures more visitor behavior including goal, conversion, event, and e-commerce analysis
  • Customized Reports: Enables company branding, KPIs, add/remove report sections
  • Sharing and Saving: Allows automatic sharing with both clients and colleagues, export as editable Google Doc

First made available in the spring of 2014, Narrative Science’s Quill Engage for Analytics is powered by the company’s Quill platform demonstrated at FinovateFall 2013 in New York. The technology is available in three versions: free; Basic ($19.99/month); Premium ($49.99). According to Narrative Science, more than 13,000 users are on the platform, and the solution has earned high marks from the likes of the Content Marketing Institute, the Social Media Examiner, and RazorSocial.

Founded in January 2010 and headquartered in Chicago, Illinois, Narrative Science demonstrated its technology at FinovateFall 2013 in New York. For more information about our upcoming fall conference in New York, visit our FinovateFall 2015 page.

Design: Creating Online Awareness of Digital Banking

Design: Creating Online Awareness of Digital Banking

design_iconThere is only one reason I visit a bank’s website: to learn about its online and/or mobile banking features. Granted, understanding digital banking is my livelihood. But normal people looking for a new checking account, credit card or loan also need to understand digital capabilities. Even for those that need the comfort of knowing there’s a branch nearby, online/mobile is still a key attribute for the vast majority of consumers, and businesses, shopping for banks.

So I don’t understand why digital features are often relegated to a sub-menu buried in the Personal Banking section. Of the 10 largest U.S. retail banks, only two, US Bank and BB&T, feature online banking in high-level navigation. This is little changed from our mid-2013 overview.

My favorite among the mega-banks (again) is US Bank, which highlights digital on the upper left and uses both “online” and “mobile” in the navigation tab:

usbank_home


BB&T’s
placement also works with “Online Services” on the far right of the top line. While that naming is okay, it would be better to see “mobile” mentioned. So, I’d recommend changing it to “Online & Mobile,” which is the same number of characters.

bbt_home
Plenty of smaller banks and credit unions are already showcasing their digital features. For example, San Diego County Credit Union uses “Online & Mobile Banking” along its top navigation.

sandiegocu_home

—-
Image licensed from 123rf.com

Finovate Alumni News

On Finovate.com

  • “Narrative Science Enhances Quill Engage for Google Analytics”
  • “Klarna makes U.S. Debut with New Overstock.com Partnership”

Around the web

  • Thinking Capital announces back-to-school contest for SMBs.
  • Holvi launches Supercharge, a secure and fast way to move money.
  • Pymnts: PayPal could see a 40% jump to $46/share if recent investments pay off.
  • Vogogo is now live with bitcoin-exchange, Coinbase.
  • Prosper taps Parker Barrile as new chief product officer.
  • TSYS to process credit and debit card portfolios from Metro Bank as part of new payments agreement.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Mobile Monday: Engaging Prospective New Customers

Mobile Monday: Engaging Prospective New Customers

mobile_phone_lineupHow important are mobile users to your sales efforts? 76% of Facebook’s ad revenue is from mobile (and it was considered by many to be a mobile laggard a few years ago).

Prospective customers are already visiting your website from their smartphones in massive numbers. Are you making a good first impression? Does the UI work across key devices? And more importantly, is there an easy-to-find path to mobile purchase?

This afternoon, I visited 20 leading banking and personal finance sites (as a proxy for popularity, I used the 20 most downloaded free finance apps in the U.S. Apple App Store, see list in footnote). And it was like a trip back in time before (desktop) websites had adopted browser-design standards. By the numbers:

  • Excellent: 19 of the 20 had mobile-optimized sites (Laggard = Navy Federal Credit Union)
  • Satisfactory: 14 of 18 had a visible link for login (2 required a native app to login)
  • Needs work: 11 of 20 had a visible link to download the native app (including the 3 below)
  • Needs work: Only 3 of 20 used an initial “pop-up” screen that prompted download of the app, then the user needed to find a link to the non-app site
  • Needs work: 12 of 20 made a visible attempt to sell something
  • Fail: 6 of the 20 made a pretty marginal first impression, including several of the biggest financial institutions in the U.S. and the world: American Express, Chase, Citibank, Mint, PNC, Wells Fargo

My favorites (from this sample of 20, see footnote):

Bank: US Bank
Nice, engaging layout with clear path to more info, but missing a link to download the app

usbank_msite

Runner-up: TD Bank
Easy-to-find customer service, login, location, but missing app-link

tdbank_msite

Favorite non-bank: Credit Karma
Good branding, clear get-started button, but no link to native app

credit_karma_msite

Least favorite FI: American Express (lots of competition for this one)
Too much emphasis on logging in, easy-to-miss card-finder at bottom

amex_msite

Least favorite non-FI: Mint
Straightforward app link, but needs to better engage new user before offering the two choices; not very graphically interesting

mint_msite

——–

Top 20 apps (in order at U.S. App Store, 5PM Pacific 31 Aug 2015): Chase, BofA, Wells Fargo, PayPal, Capital One, Venmo, Credit Karma, Square, Mint, Acorns, GEICO, Citibank, Discover, American Express, USAA, Progressive, US Bank, Navy Federal, TD Bank, PNC Bank

#RockChalk (for Karl, Joe and Mary)

Seeing the Forest for the Trees: Seeing the FinovateFall Crowd of Attendees

Seeing the Forest for the Trees: Seeing the FinovateFall Crowd of Attendees

FFNetworkingIMGIf you’ve been keeping up with the blog, you’ve seen enough Sneak Peek posts to know that FinovateFall is just around the corner.

In fact, in just two weeks, on 16/17 September, we’ll open up the networking hall in the New York Hilton Midtown (register here). There, you’ll make new connections and see familiar faces, all while getting an inside look at what’s new in financial technology.

Who else can you expect to see there? Check out a word-cloud of titles from the more than 1,000 people who have already registered:

TitleWordCloud4

At all Finovate conferences, we generally see a high number of CEOs and VPs who attend, and this year is no different. We are, however, seeing more developers than in years past, a sure sign that organizations are adapting to current trends.


FinovateFall is sponsored by The Bancorp, CapitalSource, Envestment, Financial Technology Partners, Hudson Cook, KPMG, and Zions SBIC.

FinovateFall is partners with Aite, American Bankers Association, Bank Innovators Council,BankersHub, bobsguide, Breaking Banks, California Bankers Association, Canadian Trade Commissioner Service, Celent, CoinTelegraph, Crowdfund Beat, Ebanking News, Hotwire, IDC Financial Insights, Javelin,Let’s Talk Payments, Mapa Research, Mercator Advisory Group, MergerMarket, The New Economy, NYPAY, The Paypers, SME Finance Forum, and World Finance.

Finovate Debuts: DoubleNet Pay Puts Payday at the Center of Financial Planning

Finovate Debuts: DoubleNet Pay Puts Payday at the Center of Financial Planning

DoubleNetPay_homepage_Aug2015

Brian Cosgray, co-founder of DoubleNet Pay, finds it interesting that employers have gotten into the business of helping their employees with everything from health care to family leave and day care. “But on the other hand,” he says, “employers have not contributed much to helping workers to better manage their day to day finances.”

DoubleNet Pay fills that void, introducing a PFM solution that starts with payday and lets the rest of the budget almost automatically build itself. Through a partnership with ADP, DoubleNet Pay records actual take-home pay, then automatically pays whatever bills have been entered into the system. The platform allows users to set savings goals that receive automatic contributions, as well.

DoubleNetPay_stage_FS2015

DoubleNet Pay co-founder Brian Cosgray demonstrated his company’s technology at FinovateSpring 2015 in San Jose.

The result, Cosgray explained, is the consumer’s “net net” pay – or double net pay: the disposable income available after regular expenses and savings are subtracted from wages. According to Cosgray, this will help consumers, especially those living “paycheck to paycheck,” avoid what he calls the “too much month at the end of the money” problem.

DoubleNet Pay was founded in December 2013 and is headquartered in Atlanta, Georgia.

DoubleNetPay_ART1How it works

Cosgray correctly notes that one of the biggest hurdles for PFM adoption is data entry, and much of DoubleNet Pay’s functionality is designed to make the app as easy to start “as Uber.”

Users have three different ways to enter billing information. First, users can scroll through DoubleNet Pay’s set of more than 16,000 preloaded billers and simply click on their own billers in the lineup. Second, for billers not on DoubleNet Pay’s listing, users can leverage DoubleNet Pay’s partnership with another Finovate alum, Mitek, to take a photograph of the bill to extract the relevant information.

For those more informal or irregular billing situations, e.g., the babysitter or the landlord, the user can manually enter the information. For connected billers, “we automatically pull up amounts and dates due, so you never have to touch a paper statement again,” Cosgray said. Manual payees receive paper checks.

DoubleNetPay_Art2DoubleNet Pay is built to help consumers manage savings as well as spending. Users can set savings goals to set aside a pre-set amount on a regular basis. This helps users “pay themselves first.”

Funds can be transferred from account to account free of charge (for example, from an emergency savings account to a vacation savings account or a checking account). And users always have the ability to preview an upcoming pay period and make changes to payment dates, payment amounts, and so on before the payment goes out.

The future

Much of Cosgray’s insight into the personal finance challenges of the paycheck-to-paycheck community comes from his experience with in-house financing at a consumer goods retailer. He noticed that borrowers who paid their bills on pay day were good credit risks. Hence the idea to automate the process and build a PFM solution with pay day at the center.

“We’re working daily with employers who see the benefit of tools that automate short-term cash-flow management and savings,” Cosgray wrote in a column for Employee Benefits News last month. “Employees lead busy lives, juggling multiple work and family priorities. They need tools that make managing their daily finances and saving easier.”

Right now, DoubleNet Pay is focused on moving beyond its current partnership with ADP to work directly with payment processors, banks, and other FIs. “Our goal is to be as upstream in the flow of money as possible,” Cosgray said.


Check out DoubleNet Pay in its FinovateSpring 2015 demo video below.

 

Finovate Alumni News

On Finovate.com

  • “Finovate Debuts: DoubleNet Pay Puts Payday at the Center of Financial Planning”

Around the web

  • Coinbase expands its services to Canada.
  • Zopa appoints Jaidev Janardana to CEO; co-founder and former CEO Giles Andrews assumes role as executive chairman.
  • ArcBit highlighted in Brave New Coin feature on iOS-based digital wallets. See ArcBit at FinovateFall 2015 in New York.
  • Xero and Bill.com team up to offer Direct Sync integration for SMEs.
  • Utah Business Magazine names MX number 20 of 50 of Utah’s fastest-growing companies.
  • ID Analytics names Scott Carter CEO.
  • Ormsby Street opens offices in Italy. See Ormsby Street at FinovateFall 2015 in New York in September.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Fintech Fundings: 15 Companies Raise $150 Million Week Ending August 28

Fintech Fundings: 15 Companies Raise $150 Million Week Ending August 28

money_stackDundings cooled down a bit over the record-setting pace of early August. But 15 companies still raised almost $150 million ($146.6 million including $2.5 million in debt) this week.

It was an especially lucrative week at the checkout counter in Europe as its two leading mPOS providers, iZettle ($67 million) and SumUp ($11.3 million), raised big rounds.

Three Finovate alums received large checks this week:

  1. FutureAdvisor, one of the early robo-advisers which had raised $24 million, was acquired by Blackrock for an undisclosed sum
  2. SumUp, the London mPOS provider, raised $11.3 million
  3. Socure, a social biometrics provider and FinovateFall 2015 presenter, raised $2.5 million in venture debt

August fundings ended up totaling $2.3 billion, almost a 6x increase over $410 million raised in August 2014. YTD, the fintech sector has raised $12 billion.

Here are the deals by size from 22 August through 28 August 2015:

iZettle
Mobile point-of-sale solution
HQ: Stockholm, Sweden
Latest round: $67 million Series D
Total raised: $181 million
Tags: Payments, mobile, point-of-sale, acquiring, merchants, SMB, hardware, mPOS
Source: Crunchbase

Freee
Automated online accounting
HQ: Tokyo, Japan
Latest round: $30 million Series C
Total raised: $47.2 million
Tags: SMB, small business, enterprise, accounts receivable/payable, payments, metrics
Source: Crunchbase

Nok Nok Labs
Authentication solutions
HQ: Palo Alto, California
Latest round: $16.3 million
Total raised: $47.8 million
Tags: Payments, security, ID verification
Source: FT Partners

SumUp
Mobile point of sale system
HQ: London, England, United Kingdom
Latest round: $11.3 million Series D
Total raised: $44.3 million
Tags: Payments, mobile, point-of-sale, acquiring, merchants, SMB, hardware, mPOS (investor), American Express (investor), Finovate alum
Source: Finovate

Able Lending
Debt crowdfunding platform for small businesses
HQ: Austin, Texas
Latest round: $6 million Series B
Total raised: $12.5 million
Tags: Lending, credit, underwriting, SMB, investing, loans
Source: Crunchbase

SelfWealth
Online tools for self-directed investors
HQ: Surrey Hills, Australia
Latest round: $4.3 million
Total raised: $4.3 million
Tags: Investing, wealth management, advisers
Source: Crunchbase

Socure
Social biometrics
HQ: New York City, New York
Latest round: $2.5 million Debt
Total raised: $7.2 million ($4.7 million equity, $2.5 million debt)
Tags: Security, SaaS, authentication, Finovate alum
Source: Finovate

MagicCube
Mobile transaction security
HQ: Sunnyvale, California
Latest round: $2.2 million Seed
Total raised: $2.2 million
Tags: Security, fraud, mobile, payments
Source: Crunchbase

PredictSpring
Ecommerce gateway
HQ: Los Altos, California
Latest round: $2.0 million
Total raised: $2.85 million
Tags: Payments, mobile, social media
Source: FT Partners

Chronicled
Blockchain-based system to prove ownership
HQ: San Francisco, California
Latest round: $1.4 million
Total raised: $1.4 million
Tags: Blockchain, assets, authentication, ID verification
Source: Crunchbase

TopCheck
Financial services price comparisons in Africa
HQ: Berlin, Germany
Latest round: $1.1 million
Total raised: $1.3 million
Tags: Lead generation, insurance, automobile
Source: Crunchbase

Angels Den
Equity crowdfunding
HQ: London, England, United Kingdom
Latest round: $1 million
Total raised: $1 million
Tags: Investing, P2P, equity, SMB, seed investing
Source: Crunchbase

ChartMogul
Payment analytics for small businesses
HQ: Berlin, Germany
Latest round: $900,000
Total raised: $1.5 million
Tags: Analytics, card processing, SMB
Source: Crunchbase

Crowdhouse.ch
Real estate crowdfunding platform for Switzerland
HQ: California
Latest round: $320,000 Seed
Total raised: $640,000
Tags: P2P, lending, mortgage, loans, peer-to-peer
Source: Crunchbase

Prepaid Online Systems (aka CashPinSafe)
Ecommerce payments
HQ: Kennesaw, Georgia
Latest round: $20,000 Angel
Total raised: $20,000
Tags: Payments, ecommerce, prepaid, cards
Source: Crunchbase

—-
Image licensed from 123rf.com

Finovate Alumni News

Around the web

  • Whiznews in Southeastern Ohio looks at a local deployment of SizeUp with the Zanesville-Muskingum Chamber of Commerce.
  • RedCloud names Katia Hilal as vice president of product. See RedCloud at FinovateFall 2015 in New York.
  • Omaha.com talks with Doug Parr, chief revenue officer for Prairie Cloudware, about the EMV transition this fall.
  • Azimo brings its money-transfer services to Sierra Leone and Guinea.
  • Coinbase enables U.K. and Spanish customers to buy bitcoin using 3D Secure credit and debit cards.
  • Interxion announces availability of Azure ExpressRoute in Amsterdam. Check out Interxion at FinDEVr 2015 in San Francisco.
  • Apple identifies Flint, MicroStrategy, and Xero as partners for the iPad-for-business effort.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

SumUp Raises €10 Million in Round Led by BBVA Ventures, Groupon, American Express

SumUp Raises €10 Million in Round Led by BBVA Ventures, Groupon, American Express

SumUp_homepage_Aug2015

Investments totaling €10 million from BBVA Ventures, Groupon, American Express and others have boosted mPOS specialist SumUp’s total capital to more than €50 million.

The infusion comes on the heels of a June investment from Venture Incubator AG, a Swiss venture-capital firm. The combined investments, SumUp CEO Daniel Klein said, makes SumUp “better equipped than ever to execute our vision of empowering small businesses all over the world by radically simplifying payments.”

Specifically, SumUp plans to put the capital to use by:

  • Expanding into two more countries in 2015, growing the company’s footprint to 15 countries on three continents.
  • Introducing a new contactless version of its end-to-end payment platform as well as “supporting the development of new services.”

SumUp_stage_FEU2013

From left: Stefan Jeschonnek, CMO and co-founder; Florian Richter, U.K. country manager, demonstrated SumUp at FinovateEurope 2013 in London.

Both development and new services have been on the agenda for SumUp in recent months. In May, SumUp released its Terminal Payment SDKs for iOS and Android and a suite of APIs that enabled third parties to connect to SumUp’s platform and terminals. According to the company, this made SumUp the “first truly open mPOS platform.” Also in May, SumUp expanded payment options for Swiss merchants by including payments from American Express.

SumUp’s technology enables merchants to accept credit and debit card payment via both smartphone and tablet. The solution relies on proprietary, end-to-end, EMV payment technology, a portable card reader, and an app available on both iOS and Android to enable small businesses to accept payments on-the-go. SumUp charges a flat 1.95% for both credit and debit transactions, and has no monthly fee.

SumUp demoed its cashless point-of-sale solution at FinovateEurope 2013 in London. The company was founded in August 2011 and is headquartered in Dublin, Ireland.

FinovateFall Sneak Peek: Flybits

FinovateFall Sneak Peek: Flybits

FlybitsHomepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Be sure to pick up your tickets to our annual autumn conference, and we’ll see you in New York!

FlybitsLogoFlybits is the first context-as-a-service software platform. Develop better mobile apps, sooner, and for less. Get agile as you tailor your customer engagement strategy.

Features:

  • Flybits-enabled existing apps in 15 minutes
  • Location support is hardware agnostic
  • Non-developers can easily change app content and behavior

Why it’s great
The Flybits context-as-a-service platform has all the infrastructure needed to make your apps context-aware, so you can deliver fresh and personalized mobile experiences.

Presenters: Hossein Rahnama, Chief Product Officer, Founder; Jerry Rudisin, CEO

FF2015BannerNoDate

FinovateFall Sneak Peek: CellTrust

FinovateFall Sneak Peek: CellTrust

CellTrustHomepage

The Sneak Peek series looks at the innovators demoing live on stage at FinovateFall 2015. Be sure to pick up your tickets to our annual autumn conference, and we’ll see you in New York!

CellTrustWEBlogoCellTrust SecureLine delivers a complete bring your own device (BYOD) solution with secure SMS and voice to empower the mobile workforce with communications that can be secured, traced and archived.

Features of SecureLine:

  • Keep personal and business communications separate with dual persona technology
  • Boost collaboration, increase response times and productivity
  • Archive mobile communications in support of compliance

Why it’s great
Don’t wait for your next security breach or compliance fine. Protect and transform your enterprise through secure and archived mobile communications with CellTrust SecureLine.

CellTrustPresenter1Presenters

Brian Panicko, SVP, Global Sales Strategy Panicko is responsible for leading CellTrust’s sales and business acquisition. Under Brian’s leadership since 2007, CellTrust’s customer base has exceeded 1,000 global organizations.
LinkedIn

CellTrustPresenter2Dragan Marceta, Director, Sales Engineering Marceta leads CellTrust’s technical support and sales engineering teams focusing on security and mobile device communication compliance.
LinkedIn

 

FF2015BannerNoDate