FinovateSpring Sneak Peek: Linqto

FinovateSpring Sneak Peek: Linqto

LinqtoHomepage2016

FS2016-wdateA look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Register today.

Linqto is the link between fintech developers and financial institutions. The App Store for Banks automates the process of mobile app branding and delivery. Choose your fintech from an online store.

Features:

  • Connect with and attract millennials
  • No long term contracts
  • Monetize without charging the consumer

Why it’s great
The App Store creates a revolutionary new marketplace where banks and credit unions can brand new software and use it with their customers. Automatically. In an online store. In minutes, not months.LinqtoPresenter1

Presenters

Bill Sarris, CEO of Linqto
Sarris is a recognized expert in the field of collaborative technology and has delivered major enterprise software applications for Microsoft, Intuit, Digital Insight, NCR, Stanford and other clients.
LinkedInLinqtoPresenter2

Kim Fraser, SVP Business Development at Wallaby
Fraser has extensive experience in business development, partnership and GTM strategic experience, driving recurring revenue growth, consumer acquisition and end-user engagement.
LinkedIn

LinqtoPresenter3Matt Kirchharr, Innovation Development Coordinator at LEVERAGE
Kirchharr is experienced in innovation development, vendor due-diligence of prospective partners, implementation planning, and is a subject-matter expert for all new product lines.
LinkedIn

FinovateSpring Sneak Peek: Sberbank

FinovateSpring Sneak Peek: Sberbank

SberbankHomepageFS2016-wdateA look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Register today.

Sberbank, one of Europe’s largest banks, created an omni-purpose communication platform for people and companies.

Features:

  • A smart search tool that finds relevant people and businesses based on data
  • Chats with payments and transfers
  • New way to find and serve clients

Why it’s great
At the heart of the product is the smart-search engine that suggests contacts of people and businesses based on the user’s data that includes habits, preferences and perceived needs.SberbankPresenter1

Presenters

Vladimir Stasevich is the executive director of Sberbank’s Bank XXI department.
LinkedIn

Katerina Frolovicheva is managing director of technology innovations for Sberbank.SberbankPresenter2
LinkedIn

FinovateSpring Sneak Peek: Student Loan Genius

FinovateSpring Sneak Peek: Student Loan Genius

StudentLoanGeniusHomepage

FS2016-wdateA look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Register today.

The co-founders of Student Loan Genius graduated with a combined total of $275,000 in student loan debt and are now helping employees turn their student loan payment into a wealth-building activity.

Leveraging existing frameworks for retirement savings, the 401(k) Contribution Feature helps employees save by using student loans to activate unused 401(k) dollars and helps employers retain talent.

Why it’s great
No matter the retirement provider, the Student Loan Genius 401(k) Contribution Feature can help eliminate one of the biggest barriers for employees to invest using their existing student loan payment.StudentLoanPresenter

Tony Aguilar, CEO
A former financial adviser turned startup CEO, Tony is committed to helping millennials improve their financial picture and secure freedom from student loan debt.
LinkedIn

FinovateSpring Sneak Peek: Qumram

FinovateSpring Sneak Peek: Qumram

QumramHomepage

FS2016-wdateA look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Register today.

Qumram provides a fully compliant, digital audit-trail by recording every digital interaction (web, social, mobile) securely and transparently in accordance with global regulatory requirements.

Features:

  • 100% recording for 100% compliance
  • Indisputable evidence for conduct risk and fraud detection – internal and external
  • Complete, end-to-end view of every customer’s digital journey

Why it’s great
For peace of mind, ensuring that your digital business is 100% compliant, and by recording indisputable evidence of every digital interaction, Qumram is the only answer.
QumramPresenter1

Presenters:

Simon Scheurer, Co-Founder and CTO
CTO Scheurer is a strategic technology advisor and entrepreneur. With Masters degrees in both mathematics and physics, Scheurer loves solving technical challenges.
LinkedInQumrampresenter2

Nicola Cowburn, CMO
CMO Cowburn is an accomplished financial services marketing executive, experienced in developing high-growth SMEs into successful global enterprises.
LinkedIn

Qumrampresenter3Patrick Barnert, CEO
CEO Barnert (and board member) is a visionary business leader and global entrepreneur. As SVP at OpenText, Patrick was responsible for $800 million in revenue.
LinkedIn

FinovateSpring Sneak Peek: savedroid

FinovateSpring Sneak Peek: savedroid

savedroidhomepage

FS2016-wdateA look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Register today.

savedroid is the algorithm-based mobile app for end-2-end savings: We turn your everyday activities into automated savings and cut your monthly bills to make your wishes come true.

Features:

  • Lifestyle saving rules: go for a run +$5; hit snooze +$1; shop at Amazon +5%
  • Smart contract optimization: Based on your consumption, savedroid finds the best-value cell phone, electricity, internet, insurance contract

Why it’s great
savedroid is not just another savings app; savedroid is end-to-end savings. We are the very forefront of algorithm-based saving tools using big data to create significant value for our users.savedroidpresenter1

Presenters

Yassin Hankir, Founder & CEO
Yassin is a fintech entrepreneur and enthusiast. He initiated savedroid, is co-host of FinTech Meetup Frankfurt, and co-founded robo-adviser vaamo; previously, he worked as engagement manager at McKinsey.
LinkedIn

savedroidpresenter2Marco Trautmann, Founder & COO
Marco has deep experience in strategy and banking IT. Before co-founding savedroid, he worked for McKinsey setting up innovative digital business models for banks and bringing them to market.
LinkedIn

TIO Networks Closes Purchase of Softgate Systems

TIO Networks Closes Purchase of Softgate Systems

TIOHomepage

Cloud-based bill payment processor TIO Networks today announced it closed on the acquisition of Softgate Systems. The acquisition of the New Jersey-based bill payment services provider makes TIO the largest walk-in bill payment network in North America.

In a press release, TIO CEO Hamed Shahbazi says the deal “provides a unique opportunity for TIO to scale its business substantially and represents an important corporate milestone as we continue to grow and evolve to meet the needs of our customers.” He continues, “TIO has enjoyed an eight-year relationship with Softgate. …We expect to be able to expand and extend services towards our customer base across North America, with a strong focus on servicing the underbanked and unbanked population.”

Along with the news, TIO cited recent metrics about the combined companies:

  • The two generated 12-month historical revenues of more than $83 million (CAD$105 million)
  • In the last year, the two processed  about 80 million consumer transactions worth over $9 billion
  • The addition of Softgate adds $5 million in incremental EBITDA per year (providing TIO with $30 million in net operating losses)
  • TIO’s geographical footprint has expanded from 15 U.S. states to 46 states.

The financial terms of the deal, for which TIO secured a $5.7 million loan, were divided into three aspects:

  1. $4.6 million in cash
  2. 25 million TIO Network shares issued to Softgate shareholders
  3. $4 million issuance in vendor take-back promissory notes

TIO was founded in 1997 under the name Infotouch Technologies. At FinovateSpring 2012, the company launched TIO Mobile Pay, a mobile app that empowers consumers by allowing them to pay telecom, utility, financial services, and insurance bills using their Visa or MasterCard credit cards, or their debit card. Since then, the Vancouver, B.C.-based company garnered $1.7 million through the issuance of a secondary stock offering, and was awarded second place in the top-10 companies on the 2016 TSX Venture 50. It was also named one of Canada’s 20 hottest and most innovative public tech companies.

Finovate Alumni News

On Finovate.com

  • “TIO Networks Closes Purchase of Softgate Systems”
  • “Narrative Science Turns Business Intel into Data-Driven Stories”

Around the web

  • Top Image Systems inks a pair of banking process automation deals worth $700,000.
  • iSignthis brings its KYC technology to Chinese e-payment leader, YeePay.
  • WorkFusion and VirtusaPolaris team up to provide smart automation solutions for companies in banking and financial services.
  • Misys launches FinCloud, a new range of cloud solutions and global cloud environment.
  • Capgemini consulting services adds risk- and fraud-management technology from FICO.
  • Ignite Sales powering Regions Bank’s guided selling tool.
  • Ping Identity releases new Knowledge Center, a customer support and documentation portal

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

 

Fintech Fundings: 39 Companies Raised $930 Million Week Ending April 15

money_keyFor the third time this year, we broke the single-week record of number of deals. This week we hit 39, three more than the previous high of 36 (the week ending Mar 17). This week the total capital raised was a whopping $932 million (or $680 million not counting the $253-million Bats Global IPO). The total also included $46 million in debt.

That makes it 15 straights weeks with at least 20 deals worldwide.

The total number of deals YTD stands at 402, nearly double last year’s 204 (through April 17). Total dollars raised YTD is $8.8 billion, and is double the $4.4 billion raised during the same period a year ago.

Two Finovate alums raised fresh capital:

Here are the fintech deals by size from 9 April to 15 April 2016:

Bats Global
Equities markets operator
Latest round: $252.7 million IPO
Total raised: Unknown
HQ: Lenexa, Kansas
Tags: Enterprise, trading, stocks, assets, exchanges
Source: FT Partners

XP Investimentos
P2P lending platform
Latest round: $130 million
Total raised: $229 million
HQ: Rio De Janeiro, Brazil
Tags: Consumer, investing, trading, stocks, advisors
Source: Crunchbase, FT Partners

Net1 UEPS Technologies
Alt-payment system provider
Latest round: $107.7 million
Total raised: Unknown
HQ: Johannesburg, South Africa
Tags: Enterprise, SMB, consumer, payments, mobile
Source: FT Partners

Affirm
Alt-lender at the point-of-sale
Latest round: $100 million
Total raised: $420 million
HQ: San Francisco, California
Tags: Consumer, lending, credit, underwriting, merchants, acquiring, purchase finance
Source: Crunchbase

Licaifan
P2P lending platform
Latest round: $51 million Series C
Total raised: Unknown
HQ: Bejing, China
Tags: Consumer, P2P lending, peer-to-peer, credit, underwriting, investing
Source: Crunchbase

Omni Prime
Mobile alt-lender
Latest round: $46 million Series C
Total raised: $87 million
HQ: Shanghai, China
Tags: Consumer, credit, underwriting, mobile
Source: Crunchbase

Chedai.com
Automotive lending platform
Latest round: $34 million Series A
Total raised: $34 million
HQ: Shanghai, China
Tags: Consumer, credit, underwriting, vehicle loans, auto lending
Source: Crunchbase

Vestmark (Wilmark Associates)
Wealth managment platform
Latest round: $30 million Private Equity
Total raised: $31.7 million
HQ: Wakefield, Massechuessets
Tags: Advisers, wealth management, retirement planning, trading, stocks
Source: Crunchbase

Lend Street Financial
P2P lending platform
Latest round: $28 million Debt
Total raised: $31.2 million (includes $28 million Debt)
HQ: Oakland, California
Tags: Consumer, lending, debt restructuring, credit, underwriting
Source: Crunchbase

Eligible
Payment infrastructure for healthcare
Latest round: $25.2 million Angel
Total raised: $25.2 million
HQ: Brooklyn, New York
Tags: SMB, insurance, enterprise, payments, health care, benefits, developers, APIs
Source: Crunchbase

Viva Republica 
P2P money transfers
Latest round: $23 million Series A
Total raised: $24 million
HQ: Seoul, South Korea
Tags: Consumer, peer-to-peer, payments, money transfer, remittances
Source: Crunchbase

Varthana
Student lending
Latest round: $14 million Series B
Total raised: $18.43 million
HQ: Bangalore, India
Tags: Consumer, credit, underwriting, student loans
Source: Crunchbase

Wolt
Mobile payments for restuarants
Latest round: $12.4 million Series B
Total raised: $26.05 million
HQ: Helsinki, Finland
Tags: SMB, payments, merchants, mobile, acquiring, debit/credit cards, B2B2C
Source: Crunchbase

Nauto
Automobile collision recording for insurance claims
Latest round: $12 million Series A
Total raised: $14.85 million
HQ: Palo Alto, California
Tags: Enterprise, SMB, insurance, automobiles, fraud
Source: Crunchbase

ThinCats Australia
Small business marketplace lender
Latest round: $10 million Debt
Total raised: $10 million Debt
HQ: Sydney, Australia
Tags: SMB, P2P lending, peer-to-peer, credit, underwriting, investing
Source: Crunchbase

Even
Alt-lender
Latest round: $9 million
Total raised: $12 million
HQ: Oakland, California
Tags: Consumer, lending, credit, underwriting
Source: Crunchbase

Pave
Alt-lender
Latest round: $8 million Series A
Total raised: $308 million
HQ: New York City
Tags: Consumer, millendials, lending, credit, underwriting
Source: Crunchbase

Borro
Alt-lender using high-end luxery items for security
Latest round: $5.9 million
Total raised: $177.5 million
HQ: London, England, U.K.
Tags: Consumer, credit, pawn, underwriting
Source: Crunchbase

Emailage
Fraud protection for financial institutions
Latest round: $5.67 million
Total raised: $5.67 million
HQ: Chandler, Arizona
Tags: Enterprise, security, fraud protection, email, Finovate alum
Source: Crunchbase, Finovate

Viewpost
Online invoicing and payments platform
Latest round: $5.13 million Debt
Total raised: $54.47 million
HQ: Orlando, Florida
Tags: SMB, payments, billing, invoicing, accounts payable, accounting, bookkeeping
Source: Crunchbase

Sardex.net
Connected commerce platform
Latest round: $3.42 million
Total raised: $3.42 million
HQ: Campiano, Italy
Tags: SMB, credit, commerical lending, commerce
Source: Crunchbase

Squirrel
Alt-lender
Latest round: $3 million
Total raised: $3 million
HQ: New Zealand
Tags: Consumer, lending, credit, underwriting, mortgage
Source: FT Partners

Total Expert
Marketing platform for mortgage and real estate brokers
Latest round: $3 million Series A
Total raised: $3 million
HQ: Eden Prairie, Minnesota
Tags: SMB, brokers, mortgage, lending, marketing, real estate, home buying
Source: Crunchbase

Plastiq
Mobile bill payments
Latest round: $2.85 million
Total raised: $21.2 million
HQ: San Francisco, California
Tags: Consumer, mobile, payments, billpay
Source: Crunchbase

Sixup
Student loan marketplace
Latest round: $2.5 million Debt
Total raised: $6 million
HQ: San Francisco, California
Tags: Consumer, student loans, lending, underwriting, education finance
Source: Crunchbase

Habito
Digital mortgage broker
Latest round: $2.2 million Seed
Total raised: $2.2 million
HQ: London, England, U.K.
Tags: Consumer, lending, mortgage, home buying, credit, underwriting,
Source: Crunchbase

Waves
Blockchain platform
Latest round: $2 million Equity Crowdfunding
Total raised: $2 million
Tags: Consumer, SMB, blockchain, trading, contracts
Source: Crunchbase

BitKan
Bitcoin trading services
Latest round: $1.6 million Series A
Total raised: $1.6 million
HQ: Shenzen, China
Tags: Consumer, payments, cryptocurrency, blockchain
Source: Crunchbase

RenewBuy
Car insurance renewal service
Latest round: $1 million Angel
Total raised: $1.5 million
HQ: Gurgaon, India
Tags: Consumer, automobiles, insurance, lending, price comparison, lead gen, discovery
Source: Crunchbase

Kredx
Invoice factoring marketplace
Latest round: $750,000 Seed
Total raised: $750,000
HQ: Bangalore, India
Tags: SMB, consumer, factoring, trade finance, invoicing, investing, P2P, peer-to-peer credit
Source: Crunchbase

PesaBazaar.com
Insurance portal
Latest round: $396,000 Seed
Total raised: 421,000
HQ: Nairobi, Kenya
Tags: Consumer, insurance, price comparison, quotes, discovery, lead generation
Source: Crunchbase

Accrualify
Accounting tools to for invoicing, payments and vendor management
Latest round: Undisclosed Series A
Total raised: Unknown
HQ: San Mateo, California
Tags: SMB, accounting, billing, invoicing, accounts payables, payments
Source: Crunchbase

Aire
Alt-credit score
Latest round: Not disclosed
Total raised: Unknown
HQ: London, England, U.K.
Tags: Enterprise, consumer, lending, credit, underwriting, credit score
Source: Finovate

Cloud9 Technologies
Trader voice and messaging services
Latest round: Not disclosed
Total raised: Unknown
HQ: New York City
Tags: Enterprise, brokerages, traders, equities, stocks, investing
Source: FT Partners

Deal4Loans
Lending portal
Latest round: Undisclosed
Total raised: Unknown
HQ: Delhi, India
Tags: Consumer, lending, price comparison, discover, lead gen
Source: Crunchbase

Kickfurther
Crowdfunded inventor marketplace
Latest round: Not disclosed
Total raised: Unknown
HQ: Watchung, New York
Tags: Consumer, SMB, investing, working capital finance, trade finance, P2P, peer-to-peer
Source: FT Partners

Kraken Bitcoin Exchange
Bitcoin exchange
Latest round: Undisclosed
Total raised: $6.5 million
HQ: San Francisco, California
Tags: Consumer, cyrptocurrency, payments, blockchain
Source: Crunchbase

Lenden Club
P2P lending platform
Latest round: Undisclosed
Total raised: Unknown
HQ: Mumbai, India
Tags: Consumer, P2P lending, peer-to-peer, credit, underwriting, investing
Source: Crunchbase

Tandem
Digital bank
Latest round: Undisclosed Series B
Total raised: Unknown
HQ: London, England, U.K.
Tags: Consumer, lending, banking, deposits
Source: Crunchbase

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Image licensed from 123rf.com

Finvoate Alumni News

Around the web

  • Let’s Talk Payments features Ledger, Blockchain, and Coinbase in its roundup of blockchain-powered digital wallets.
  • PYMNTS.com interviews BlueVine CEO Eyal Lifshitz on the return of the SMB line of credit.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Patch of Land Taps Former Oaktree Executive Paul Deitch as its New CEO

Patch of Land Taps Former Oaktree Executive Paul Deitch as its New CEO

PatchofLand_homepage_April2016

Paul Deitch, former managing director of Oaktree Capital Management, will join Patch of Land as its new CEO.

In a statement about the hire, Patch of Land co-founder Jason Fritton highlighted Deitch’s experience in helping lead Oaktree as it doubled its assets under management from $50 billion to $100 billion and successfully launched its IPO in 2012. “We are excited to have someone of Paul’s caliber and experience,” Fritton said, saying Deitch brings “all of the ingredients we will need as we successfully grow our firm.” Fritton, who co-founded the company in 2013, will transition to the role of executive chairman.

PatchofLand_stage_FF2014c

Pictured (left to right): Patch of Land CMO AdaPia D’Errico and COO Jason Fritton demonstrated their platform at FinovateFall 2014 in New York.

Deitch (right) sees Patch of Land as poised for its next major growth phase. “We have a huge opportunity in front PatchofLand_PaulDeitchof us to continue to expand and diversify the firm’s solution-based lending platform,” Deitch said. In addition to his more than seven years at Oaktree Capital Management, Deitch served as COO at Countrywide Bank, a Management Consulting Partner at KPMG, as well as in a number of executive roles at Bank of America. He has a bachelor’s fegree from UCLA and an MBA from University of Southern California.

The news comes in the wake of Patch of Land’s February announcement that an “East Coast credit fund” was investing $250 million across its platform. In March, the company announced a set of major new milestones, including origination of more than $100 million in loans and returning more than $25 million to investors. New mid-term loans of two to five years were launched in March, as well.

Founded in 2013 and headquartered in Los Angeles, California, Patch of Land demonstrated its platform at FinovateFall 2014. The company has raised more than $23 million in funding, and includes SF Capital Group among its investors.

On your mark, get set, apply! FinDEVr Silicon Valley now accepting applications

iContactHeaderFindevrSV

Spring may have sprung, but for the FinDEVr team, fall is already on our minds.

Why? Because we’re now accepting applications to present at our third annual West Coast event — FinDEVr Silicon Valley 2016! And that’s a big deal for developers seeking to reach a technical audience in the fintech and financial services industry. FinDEVr is a powerful platform to:

  • Drive product adoption of APIs/platforms/SDKs
  • Showcase new technology and the inspiration behind it
  • Establish technical leadership of the industry while educating the market
  • Garner press recognition and gather feedback on innovations

If this describes you and your technology, then FinDEVr Silicon Valley may be the opportunity you’ve been waiting for!

FinDEVr is the only conference focused on the technology side of fintech. Its mission is to serve the financial services developer community. By showcasing the latest tools, technologies, APIs, platforms, case studies and tutorials, we hope to help CTOs, developers, software architects, UX designers, VPs of engineering, product managers and other technologists create the next wave of fintech innovation.

We’d love to see you apply if it fits with your plans. For more information on applying to present at FinDEVr Silicon Valley or future events, please email siliconvalley@findevr.com.

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FinDEVr Silicon Valley 2016 is sponsored by The Bancorp

FinDEVr Silicon Valley 2016 is partnered with Acuity, Bank Innovators Council, BankersHubThe BayPay Forum, BiometricUpdate.com, Bitcoin Magazine, BitcoinistBreaking BanksByte Academy, California Bankers Association, CelentCointelegraphColloquy, Emerging PaymentsEmpire Startups, FIDO AllianceGlobal Platform, Juniper ResearchMercator Advisory GroupPayment WeekPayments & Cards Network, SIMalliance, Swiss Finance + Technology AssociationandWomen Who Code.

Finovate Debuts: Featurespace’s ARIC Sandbox Offers a Safe Environment to Test Fraud Models

Finovate Debuts: Featurespace’s ARIC Sandbox Offers a Safe Environment to Test Fraud Models

FeaturespaceHomepage

Fraud-protection company Featurespace uses behavioral analytics to catch new fraud attacks as they happen, to better protect financial services companies and their clients.

Featurespace showed its ARIC fraud manager at FinovateEurope 2016 in London. ARIC—an acronym for Adaptive, Real-time, Individual, Change Identification—uses the real-time behavior of a bank’s customers to quickly stop fraud by detecting anomalies in user behavior.

The recently launched ARIC Sandbox lets financial institutions train and test their fraud models in an easy-to-use interface within their own production environment, thereby eliminating the need to export batch data to test updates. Featurespace’s CTO Dave Excell explains the key aspect of the Sandbox: “Most importantly, [bank clients are] able to visualize the impact of those changes on historic data before they actually go and impact live customer transactions.”

Company facts:

  • Headquartered in Cambridge, United Kingdom
  • Martina King is CEO
  • Awarded a Top 100 company in Red Herring Europe Awards
FeaturespaceStagephotoFeaturespace’s Commercial Director Matt Mills and Dave Excell, co-founder and CTO, presented at FinovateEurope 2016

FeaturespaceExcellWe interviewed Dave Excell, Featurespace co-founder and CTO. Dave has more than eighteen years’ experience transferring technology into practical business applications. Under his leadership, Featurespace has grown from a concept to a commercial success with many blue-chip customers. David has been awarded 11 prizes and scholarships for his academic and commercial achievements, including the 2011 ITC Enterprise Award for Young Entrepreneur.

Finovate: What problem does Featurespace solve?

Excell: Featurespace’s ARIC engine provides a leading real-time, machine learning system for fraud and cyber risk for organizations in financial services (including retail banks, payments providers and card issuers), insurance and gaming. We enable our clients to monitor every individual customer in real-time. ARIC (Adaptive, Real-time, Individual, Change Identification) uses Adaptive Behavioral Analytics to detect anomalies in individual behavior to spot new fraud attacks as they occur, while also reducing the number of genuine customers blocked when attempting to catch fraud. Clients are spotting and blocking new fraud types, reducing genuine transactions declined by over 70% and improving operational efficiency by 50%.

Finovate: Who are your primary customers?

Excell: We are currently working with major U.K. Card Issuers and global high street banks to improve their fraud-detection rates while enabling them to improve revenue by accepting more good business. From our experience working with high street retail banks, we recognized that organizations in the financial services sector are turning to automated, machine learning solutions to combat problems with inflexible and inefficient fraud systems that rely on pattern-matching against known, past fraud types. The ARIC engine has been implemented as the fraud hub for Vocalink’s new mobile payment platform, Zapp, and we built Magna with KPMG to identify rogue trading. We are also firmly established in the gaming sector, working with companies including Betfair, William Hill, Camelot (that runs The National Lottery U.K.) and the Responsible Gambling Trust.

Finovate: How does Featurespace solve the problem better?

Excell: Most fraud-reduction systems work by looking for ‘bad’ behavior based on past, known fraud types. Featurespace’s ARIC engine has revolutionized this approach by understanding the normal, ‘good’ behavior of each individual customer, and detecting the importance of the subtle anomalies that indicate someone is acting out of character. This enables ARIC to spot and block new fraud types in real time. It also means ARIC understands the context of normal behavior, reducing the number of transactions that get unnecessarily blocked in an attempt to block fraud. This improves customer experience by accepting more transactions in real-time, maximizing revenue growth.

Finovate: Tell us about your favorite implementation of your solution.

Excell: We were pleased to announce a 5-year agreement with Vocalink to be the sole provider of fraud protection for Zapp, their new Pay by Bank app. Zapp wanted a fraud system which can protect their customers in real time and they chose Featurespace. We delivered the ARIC system on time and on budget. ARIC will be monitoring fraud activity across thousands of transactions per second, seven days a week. We are proud to be enabling financial institutions to deliver a great customer experience, whilst providing some of the highest levels of fraud protection in the industry.

Finovate: What in your background gave you the confidence to tackle this challenge?

Excell: ARIC was developed out of Cambridge University’s engineering department by Professor Bill Fitzgerald and me, his PhD student. Our roots started in the gaming sector, helping organizations like Betfair detect and block fraud to protect their customers. We found that the financial services industry is facing similar challenges around fraud prevention and customer management, which can be solved using the ARIC engine and Adaptive Behavioral Analytics. Our results prove the success of this approach for financial services, by reducing genuine transactions declined by over 70% and improving operational efficiency by 50%.

Finovate: What are some upcoming initiatives from Featurespace that we can look forward to over the next few months?

Excell: In response to demand from our financial services clients, we continue to add new functionality to our ARIC products, including the ARIC Fraud Hub. This includes enabling decision-making around in-session behavior and web-tagging, and ensuring these new features are easy to interpret and manage from the user interface. We have also been working alongside a leading national bank on transactional fraud and spotting fraudulent transactions before they have gone through to completion. As our ARIC Fraud Hub becomes even more advanced, our clients will get an extra barrier of security for catching fraud as it occurs.

Finovate: Where do you see Featurespace a year or two from now?

Excell: Featurespace is set for global expansion. Our aim is to continue to be adopted by the most significant global financial institutions, not only to improve their revenues, but also to help build a better experience for their customers. For our clients, this means protecting their business and their customers, so that, for their consumers, the embarrassment of getting a card rejected (at the till or online) becomes greatly reduced, while retaining consumer confidence that financial service institutions are actively working to protect their customers against fraud.