TokenSoft Launches Investment Accounts

TokenSoft Launches Investment Accounts

Token issuance and asset servicing platform TokenSoft announced the launch of TokenSoft Investment Accounts today. The new accounts offer financial institutions a way to give their clients who invest in security tokens self-managed investment wallets.

“We’re excited to bring a multi-signature wallet security packaged in a self-controlled, easy to manage brokerage-style experience to the over 100,000 investors using our platform,” said TokenSoft CEO Mason Borda.

The new investment accounts offer investors a more traditional, brokerage-style experience; access to dividend distributions; and automated reinvestment. Additionally, issuers will receive support for compliant security token standards and integrated reporting and disclosures.

“The ability for non-technical individuals to self-custody is going to change the way assets under management models work in traditional finance,” said Jordan Davis, VP of Business Development at TokenSoft. “Wallets like TokenSoft Investment Accounts will put pressure on financial institutions to provide better client servicing, value-add services, and investment management tools to earn investors’ business. People will be able to add or remove service providers from accessing their assets the same way you can add or remove profiles from your Netflix subscription.”

TokenSoft’s mission is to accelerate the adoption of the blockchain in financial markets. The company launched its white-label token securities issuance platform in 2017 to help companies tokenize their assets in an economy that does not have the infrastructure to support such transactions. Below are a few use case scenarios:

  • Venture capital firms can tokenize portions of their limited partnership interest
  • Banks can tokenize their assets under management, creating a stablecoin
  • Startups can tokenize their equity to offer investors and employees fractional ownership

Among TokenSoft’s clients are Andra Capital’s Silicon Valley and Arca Investment Management Firm. The company was founded by James Poole and Mason Borda and is headquartered in San Francisco, California.

LendUp Tops $2 Billion in Consumer Loans Mark

LendUp Tops $2 Billion in Consumer Loans Mark
Photo by Nina Uhlíková from Pexels

Since its launch in 2011, socially responsible lender LendUp has surpassed $2 billion in consumer financing via its digital lending platform. This represents 6.5+ million loans, with an average loan value of $300.

“We’re very proud of this significant lending accomplishment, the progress we’ve made in driving disciplined, profitable, and sustainable growth, and our role as a standard bearer for responsible and inclusive lending and banking,” LendUp CEO Anu Shultes said.

One of the fintechs to embrace early the concept of financial wellness, LendUp combines access to financing via its short-term installment loans. The company offers financial education and a specific-but-personalized strategy to help consumers improve their credit, the LendUp Ladder. This resource uses gamification, education, and good borrower behavior to enable borrowers to earn points that allow them to apply for larger loan amounts at better rates. The company notes that its customers have taken more than two million financial education courses via its platform.

“Through our lending, education, and savings programs, we’ve helped customers raise their credit profiles by hundreds of thousands of points cumulatively and saved them hundreds of millions of dollars in interest and fees from much higher cost products,” Shultes explained. She added that the $2 billion mark was a “real testament to the impact that financial service providers like LendUp can and should have on the market.”

It’s worth noting that this week’s announcement comes on the one-year anniversary of Shultes’ appointment as CEO; Shultes took over the company last January from co-founder Sasha Orloff. Shultes was formerly LendUp’s GM and has been credited for helping grow the company’s loan originations to more than 5.5 million.

LendUp demonstrated its financing platform at FinovateSpring 2014. The San Francisco, California-based company has raised more than $360 million in funding from investors including PayPal Ventures and Victory Park Capital. The company spun-off its credit card business, Mission Lane, as a stand-alone entity a year ago, which has allowed LendUp to focus on its lending and financial wellness businesses.

Figure Names Former Coinbase COO as President

Figure Names Former Coinbase COO as President

Blockchain-based financing company Figure announced today it has scooped up Asiff Hirji, former COO of Coinbase, as its new President.

In his tenure at Coinbase, Hirji helped the company grow its revenue to more than $1 billion and boost its valuation to $8 billion. He also served as Operating Partner at Andreesen Horowitz and was COO at TD Ameritrade. Prior to those positions, he held senior leadership roles at TPG Capital, Saxo Bank, HP, and Bain Capital.

“Asiff has already been a critical advisor to me on how we manage the growth of Figure in order to drive the transformation of financial services across categories and around the world,” said CEO Mike Cagney. “His deep experience in the financial services industry and his long history of helping companies drive and manage growth are both going to be important to the growth of Figure and the creation of our new merchant bank.”

Figure was founded in 2018 by former SoFi Founder and CEO Mike Cagney. The company provides direct-to-consumer solutions to help consumers optimize their finances via three products, a home equity line of credit, mortgage refinance, and student loan refinance. The company leverages the blockchain to process the loans and offers a simple application process to provide funds in a matter of days, not weeks.

In his new role, Hirji is responsible for building a new bank division that will enable banks to leverage Provenance, Figure’s blockchain-based transactions platform.

“Blockchain will crash the costs of financial services, making products more affordable and available to all. Figure is one of the very few companies actually turning that promise into reality,” said Hirji. “The opportunity now is to scale to more financial products and open this capability to all financial institutions. I feel fortunate to be able to help make the promise of blockchain a reality.”

Since the company’s launch, Figure has now become the fourth largest originator of HELOC loans in the U.S. The company has raised $1.2 billion in combined debt and equity and is headquartered in San Francisco, California.

Follow the Money: FinovateEurope’s VC All Stars Talk Fintech Investment in Europe

Follow the Money: FinovateEurope’s VC All Stars Talk Fintech Investment in Europe

FinovateEurope 2020 is full of changes, and there’s one change in particular I’m excited about.

This year, we’ve added a panel called Investor All Stars. It’s stacked with investors who will offer up their take on the top topics for venture capital funding in fintech. Specifically, the group will examine which sub-sectors of fintech are poised to offer the highest ROI, why investment looks different among various geographical regions, and if fintech is a bubble (and if so, when will it pop?).

Breaking Banks co-host Meaghan Johnson will moderate the discussion, which will include:

Nick Sando, Venture Capital Investor at Octopus Ventures

Nick leads credit and lending investments at Octopus Ventures, one Europe’s largest VCs with £1.2 billion under management. Nick has co-founded companies on both sides of the Atlantic. He is passionate about startups looking to provide fair access to credit and companies leveraging the new data available to better serve the credit industry.

Yoni Arbel, Head of Treasury at Transferwise

Yoni helps the Transferwise Treasury team make sure the company has funds where customers need them in a fast and efficient way. He has 10 years of experience in fintech, joining eToro in 2008, opening their office in London in 2012, and joining Lebara in 2015, building a remittance platform for the customers of the MVNO (Lebara Money).

Manuel Silva Martinez, Partner at Santander InnoVentures

Manuel is a Partner at Santander InnoVentures, which is part of Santander Group’s global corporate venture capital fund, focused on early stage fintech investments. He is responsible for sourcing, executing, and maintaining the investor relationship with portfolio companies. Prior to joining Santander, Manuel spent nearly a decade at BBVA.

Luis Valdich, Managing Director of Venture Investing at Citi Ventures

Luis Valdich joined Citi Ventures in 2015 as a Managing Director in its NYC office. He is responsible for fintech investing in both the U.S. and Europe. Luis’ investments include Clarity Money (acquired by Goldman Sachs), HighRadius, PPRO, ScaleFactor, Octane Lending, Second Measure, HoneyBook, SmartAsset, and Contguard. Prior to Citi, Luis founded and ran JPMorgan Chase’s Strategic Investments group for nearly 8 years and invested in 30+ companies.


The countdown for FinovateEurope is on! We’re just a week and a half away from seeing the newest fintech in Europe and we’d love for you to join. Register today.

FICO Suite 10 Brings New Precision and Flexibility to Credit Scoring Decisions

FICO Suite 10 Brings New Precision and Flexibility to Credit Scoring Decisions
Photo by Lukas from Pexels

FICO announced this week that its latest credit risk solution FICO Score 10 Suite will be available to lenders via the U.S. credit reporting agencies this summer. The new technology leverages trended credit bureau data to boost its predictive power, enabling lenders to make more precise decisions on credit risk.

The company said that the new Score 10 Suite could reduce the number of defaults in a lender’s portfolio by up to 10% for newly originated bankcards, and 9% among newly originated auto loans versus the previous, FICO Score 9. The new solution performs even better with newly originated mortgage loans, the company added, with a 17% reduction in defaults.

“FICO is a cornerstone for consumer lending decisions,” Jim Wehmann, executive vice president for Scores at FICO said. “We continuously innovate using the latest, most robust data, while maintaining consistency with previous models to ensure backward compatibility and minimize operational changes required to adopt a new score.”

The company is touting the use of trended data as one of the key enhancements of the new technology. Trended data provides a historical view of data like account balances which gives lenders a more complete understanding of how an applicant manages their finances. At the same time, FICO Score 10 maintains FICO Score minimum scoring criteria, and features backwards compatibility with previous versions of FICO Score. This helps ensure that lenders experience a seamless transition to the new offering with maximum ease of use and stability.

In addition to the emphasis on trended data, the new scoring regime also takes an interest in personal loans that the applicant may have. The increasing use of personal loans, to pay down credit card debt for example, has grown in recent years. MarketWatch noted earlier this week that personal loans are the fastest-growing debt category in the U.S. The takeaway is that FICO Score 10 will make it easier for those who are managing their finances well to avoid being penalized for instances when debt might spike due to a large, single-instance purchase. Meanwhile, those who are adding debt (personal loan, home equity loan, etc.) as a strategy to manage their debt may find the new scoring criteria more challenging.

FICO closed out 2019 with the release of two new products and an acquisition. In November, the company launched FICO Identity Proofing, a digital onboarding solution; and FICO User Authentication, a set of multi-factor authentication functionalities. Both new solutions were made possible by the company’s acquisition of security access provider EZMCOM that month.

An alum of our developers conference, FinDEVr New York 2016, FICO was founded as Fair Isaac Corporation in 1956. The company is based in San Jose, California.

Here’s How Far We’ve Come with Voice AI in Customer Service

Here’s How Far We’ve Come with Voice AI in Customer Service

When it comes to customer service, even in-person interactions can be unpleasant. And doing business over the phone is usually markedly worse, especially if there is a bot involved.

There is one fintech fighting that stereotype, however. Voca.ai offers a virtual call center agent tailored to the financial services industry. And you won’t find the company referring to this virtual agent as a bot. Instead, Voca.ai uses terms such as “empathetic,” “smart,” and “human-friendly” to describe its virtual agent Voca.

Advancements

Voca implements an AI that has been trained by listening to an organization’s recordings of successful agents. Voca not only imitates the representatives’ responses, it also uses a human-sounding cadence and adds pauses and filler words such as “um.” The use case in the video below depicts a collections scenario. Other possible applications for Voca include lead generation, customer qualification, appointment scheduling, cross-selling, and customer retention.

https://youtu.be/USUdJyD2uUo

Voca’s collections agent in the video sounds remarkably human, especially with such a common name, Sarah. Sarah pauses in all the right places, has sympathetic intonations, and understands David, her client, even when he doesn’t use proper English.

All of this is part of Voca.ai’s secret sauce. The company’s virtual agent leverages information from the call such as speech rhythm, tone, and the speed of the conversation to identify the customer’s intent and emotion. As the call progresses, the virtual agent can even pick up on clues that indicate that what the customer is saying is different from what they actually mean.

What’s lacking

Because of common fraud tactics such as phishing, society has been trained to never offer personal information over an incoming phone call. Figuring out a way for the customer to authenticate themselves without compromising their identity is a major hurdle here. In fact, this is such an enigma that digital identity is one of the biggest topics in fintech, and one that will persist.

Maintaining human cadence is a second item that needs to be considered here. This isn’t obvious in the demo above, but if you watch the company’s demo at FinovateSpring last year (which won Best of Show), you may notice an awkward pause before each answer. For some, the moment of silence may be just long enough to wonder if the caller understood their answer. This could cause them to repeat themselves and result in the voice agent and the customer talking over each other in an awkward exchange.

Despite the challenges present in voice-powered customer service, Voca.ai has created a powerful tool. Voice has come a long way in reducing friction for not only financial services companies, but also their clients. Additionally, the new adaptations of voice have created a more human-like experience, which is something many consumers crave in today’s digital era.

Splitit Taps Stripe to Facilitate Merchant Onboarding for Payment Installments

Splitit Taps Stripe to Facilitate Merchant Onboarding for Payment Installments

Buy now, pay later company Splitit landed a partnership today with payment platform Stripe. The agreement makes Stripe the payment facilitator for all new merchants who onboard with Splitit. This move is expected to speed up the onboarding process for Splitit’s new merchant clients.

“With Stripe, we are able to not only immensely grow our capabilities to accelerate growth, but continue to reinforce our commitment to providing the best possible merchant experience for installment payments,” Splitit CEO Brad Peterson said. “What once took weeks and the help of many team members will eventually be fully automated to take just hours and eventually minutes.”

Splitit launched under the name PayitSimple in 2013. The company allows end customers to break down large payments into interest-free installments on their existing credit card without requiring a credit check or pre-qualification.

Last fall, the New York-based company partnered with Shopify, making its buy now, pay later technology available to Shopify’s 800,000+ merchants. This came a few months after the company made its payment solution available to more than 2,000 merchants in Malaysia, Thailand, Indonesia, and the Philippines via a partnership with GHL ePayments.

The company listed on the Australian Stock Exchange in early 2019, raising $12 million in an IPO. The company has a current market capitalization of $206 million.

New U.S. Customers Boost N26 to Five Million User Milestone

New U.S. Customers Boost N26 to Five Million User Milestone
Photo by freestocks.org from Pexels

Five months. A quarter of a million new U.S. customers.

That’s the news from Berlin, Germany-based challenger bank, N26, which announced this week that it has added 250,000 new customers in the U.S. within five months of its August launch.

Calling American consumers “too reliant on traditional banks,” N26 U.S. CEO Nicolas Kopp suggested that the wave of new U.S. customers was just the beginning. “We’re incredibly proud to have reached a quarter-million U.S. customers in our first five months and we’re just getting started. We have big plans to offer millions of future N26 users a feature-rich, easy-to-use banking experience.”

The challenger bank, which launched in the U.S. last year courtesy of a partnership with Axos Bank, offers its new U.S.-based customers a regulated, FDIC-insured account, a Visa debit card, and basic spending management tools like account activity display, daily spending limits, and automatic transaction categorization. In December, N26 introduced its Perks program for U.S. customers, giving them cashback rewards and discounts for purchases made on their N26 debit card.

N26 gives its customers the ability to open accounts in less than five minutes, transfer money to friends instantly with MoneyBeam, and leverage a tool called Spaces to open sub-accounts to manage savings goals. The accounts have no hidden fees, and accountholders have access to a network of more than 55,000 surcharge-free ATMs. Customers who sign up for direct deposit can access their pay up to two days early.

Gains in the U.S. notwithstanding, N26 points to Europe as the source of most of the growth in its customer base – which reached 3.5 million last summer and now stands at five million. N26 co-founder and CEO Valenti Stalf heralded the five million customer milestone, but suggested the achievement is only a step on the journey the company has set out for itself when it was founded in 2013. “(We) have not forgotten our original mission – to challenge an industry that is ripe for change,” Stalf said. “N26 has proved that banking can be simple and intuitive through the use of technology.”

N26 has raised more than $680 million in funding, with $470 million of the challenger bank’s equity capital coming last year.

FinovateEurope Sneak Peek: Crayon Data

FinovateEurope Sneak Peek: Crayon Data

A look at the companies demoing at FinovateFall on September 14-16, 2020. Register today and save your spot.

Crayon Data’s maya.ai helps traditional enterprises create personalized experiences at scale and with speed. An AI powered platform delivering personalized taste-led offers for enterprise customers.

Features

  • Increase customer engagement across all communication channels
  • Increase portfolio spend across all customer segments including at-risk segments
  • Power every facet of customer engagement with AI

Why It’s Great
It is the world’s only AI-led personalization engine that works on consumer tastes and not identities.

Presenters

Priyanshu Mishra, Product Lead
Mishra has worked with banks to drive portfolio spends for 10+ years. He now finds ways to strengthen customer engagement for banks with AI.
LinkedIn

Vijay Anand, Bus. Dev. – EU & LatAm
Anand is an Enterprise Software Sales Specialist with 15+ years in banking. He helps enterprises adopt innovative technology, with a laser-sharp focus on delivering RoI.
LinkedIn

FinovateEurope Sneak Peek: ITSCREDIT

FinovateEurope Sneak Peek: ITSCREDIT

A look at the companies demoing at FinovateFall on September 14-16, 2020. Register today and save your spot.

ITSCREDIT will present Genie Advisor: an innovative solution that combines banks’ customers’ credit and savings, enabling them to manage their financial life and achieve their short-time goals.

Features

  • Individuals’ financial life management
  • Simplicity of credit process
  • Prediction of individuals’ financial situation

Why It’s Great
Genie Advisor combines banks’ customers’ credit and savings so that they can manage their financial life and achieve their short-time goals.

Presenters

Sofia Augusto, Marketing Manager
Augusto has been working in marketing since 2014 and, in November 2018, she became ITSCREDIT’s Marketing Manager, developing several projects like the branding of the company.
LinkedIn

Marco Sousa, Business Developer
Sousa has been working in Management since 2007 and, in Augusto 2019, he became ITSCREDIT’s Business Developer, focusing on international business development with clients and partners.
LinkedIn

FinovateEurope Sneak Peek: Diligend

FinovateEurope Sneak Peek: Diligend

A look at the companies demoing at FinovateFall on September 14-16, 2020. Register today and save your spot.

Diligend introduces their Fund Manager Due Diligence Platform.

Features

  • Digitization, automation
  • Centralization
  • Increased efficiency, improved collaboration

Why It’s Great
Diligend offers a unique combination of flexible and powerful features digitizing and automating assessment of fund managers.

Presenters

Wissem Souissi, CEO
Souissi is the CEO & Founder of Diligend. Has +18 years experience working with global leading data and software financial services providers like Moody’s, eFront (Blackrock) and eVestment ( Nasdaq).
LinkedIn

Billy Cotter, Sales Manager
Cotter is a Sales Manager at Diligend. Previously worked with eVestment (a Nasdaq company) and has experience working with some of the biggest asset management firms in Europe.
LinkedIn

FinovateEurope Sneak Peek: Crowdz

FinovateEurope Sneak Peek: Crowdz

A look at the companies demoing at FinovateFall on September 14-16, 2020. Register today and save your spot.

Crowdz is an innovative Fintech company tackling the future of business payments with a platform that will simplify B2B payments and make sending, paying and selling invoices a lot easier for companies.

Features

  • Send: Submit a secure invoice with just a tap
  • Pay: Only pay vendors what you should through our virtual payment gateway
  • Sell: Sell your invoices and score favorable rates anytime, anywhere

Why It’s Great
A simple one-stop shop for business payments. Send, pay, and sell invoices all from one place. What’s not to like?

Presenter

Steve Boderck, VP Sales & Bus. Dev.
Boderck has been in high tech sales for the past 30 years selling to mostly large enterprise companies in the U.S., Europe, and Asia. Steve joined Crowdz in September 2019.
LinkedIn

Aiman Khammash, Dir., Bus. Dev. & Sales
Based in London, Khammash serves as a director for Crowdz, an innovative fintech headquartered in Silicon Valley, which focuses on digitizing and automating trade finance.
LinkedIn