Actiance Hires Former Credit Suisse Exec as CTO

Actiance Hires Former Credit Suisse Exec as CTO

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Screen Shot 2016-08-15 at 5.03.07 PMSocial media compliance company Actiance today announced it has appointed Anthony West (pictured) as CTO.

Prior to accepting the new position, West worked at Credit Suisse for more than 20 years where he oversaw all communications, collaboration, and electronic communications-compliance infrastructure services. He is now regarded as an “enterprise collaboration technology strategist,” and specializes in real-time communications platforms.

Actiance also brought on Neil Senior as VP of customer success. Prior to joining Actiance, Senior held roles at AVID Technology, EMC Corporation, and RSA. In his new role, Senior is responsible for “overseeing all professional services and customer-support teams as well as expanding service offerings to meet customer needs.”

The new appointments come two months after the company brought on Naresh Bansal as CFO.

Last month Actiance launched support to help bank clients compliantly engage customers and employees on Instagram. Founded in 1998, the company last presented at FinovateFall 2012 where it debuted Socialite. Actiance has raised almost $44 million from 7 investors since launching in 1998.

FinovateFall Sneak Peek: Uniken

FinovateFall Sneak Peek: Uniken

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FF2016-Logo-wdate-largeA look at the companies demoing live to 1,500+ fintech professionals on 8/9 September 2016. Register today.

Uniken is a game-changing cybersecurity firm that makes connecting safe, simple, and scalable through a patented, relative-identity (REL-ID) and mutual authentication protocol (REL-IDverify). No VPN, SSL, or OTP required.

Features:

  • Seamless user experience for login, verification, and authentication
  • Multifactor authentication that’s behind-the-scenes and out-of-the-box
  • Significant reduction in attack surface (MITM, HEIST, etc.)

Why it’s great
Our innovative REL-IDverify product allows mobile, out-of-band authentication for any omnichannel transaction—all protected by the integrated REL-ID identity, authentication, and secure channel solution.

PresentersUnikenPresenter1

Bimal Gandhi, CEO
Gandhi has two decades of global experience across management consulting, technology, and financial services industries within the U.S., U.K. and India.
LinkedIn

UnikenPresenter2Robert Levine, Global VP Business Development
Levine is an established cyber security “insider” having built and exited two firms focused in the sub-field of identity and access management. He has 20 years of focused cyber-security experience.
LinkedIn

FinovateFall Sneak Peek: Featurespace

FinovateFall Sneak Peek: Featurespace

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FF2016-Logo-wdate-largeA look at the companies demoing live to 1,500+ fintech professionals on 8/9 September 2016. Register today.

Featurespace is the world leader in adaptive behavioral analytics delivered via ARIC Fraud Hub, a real-time, machine learning, fraud management system that understands individual behaviors.

Features:

  • Monitor real-time digital customer behavior across the end-to-end lifecycle
  • Improve fraud detection during onboarding, account activity, transactions
  • Increase revenue acceptance from genuine customers by 70%

Why it’s great
ARIC Fraud Manager’s new In-Session Behavior online monitoring enables financial institutions to protect their customers across the end-to-end lifecycle, while accepting more revenue.

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Presenter: Matt Mills, Commercial Director
Mills is responsible for the commercial team at Featurespace. He is the former global head of partnerships and innovation at Aurasma, where he previously worked with Martina King (Featurespace CEO).

TransferWise Launches TransferWise for Business to the Public

TransferWise Launches TransferWise for Business to the Public

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Foreign currency-exchange platform TransferWise today announced it has released a new segment out of beta. The London-based company launched TransferWise for Business to the public, offering businesses access to international money transfers.

The beta test of the new offering began in May, just after the company closed a $26 million round. Since then, after working “closely with businesses to create a product that meets their needs,” TransferWise has helped business customers transfer more than $1.3 billion using the platform. According to the website: “Businesses can now use TransferWise to pay suppliers or employees overseas, request payments from customers, and transfer funds between their own accounts in different countries.”

Following its ethos, TransferWise does not charge businesses to sign up and there are no monthly fees. By leveraging the ability to transfer money within its network of banks, the company makes sending money abroad up to 7x cheaper than using a business bank account. For bulk overseas payments, TransferWise launched Mass Pay (not to be confused with Dwolla’s MassPay), a batch-payment solution that lets businesses send and track large numbers of payments. Mass Pay is available as an API or on the web interface, which allows for one-by-one or bulk file uploads via CSV.

TransferWise demoed at FinovateEurope 2013. The company, founded in 2010, now boasts 1 million customers and more than $116 million in funding.

FinovateFall Sneak Peek: BondIT

FinovateFall Sneak Peek: BondIT

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FF2016-Logo-wdate-largeA look at the companies demoing live to 1,500+ fintech professionals on 8/9 September 2016. Register today.

BondIT drives fixed-income sales by empowering advisers with data-driven recommendations generated by machine-learning algorithms. It is proven to increase revenues and client satisfaction.

Features:

  • Create algo-optimized, personalized portfolios instantly
  • Rebalance and improve portfolios with various optimization targets: sharp, yield, or risk
  • View advanced analytics and set intelligent alerts

Why it’s great
Optimization solutions for equities can, for the first time, be applied to bonds. BondIT is your way to harness powerful machine-learning to boost your sales!

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Presenter: Eran Nachshon, Chief Operating Officer
Nachshon served seven years as an IDF computer officer and seven years at Barclays as a trader and technology project manager. He holds an MBA from New York University.
LinkedIn

FinovateFall Sneak Peek: RightCapital

FinovateFall Sneak Peek: RightCapital

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FF2016-Logo-wdate-largeA look at the companies demoing live to 1,500+ fintech professionals on 8/9 September 2016. Register today.

RightCapital provides a Department of Labor, fiduciary-focused, financial planning solution that digitizes and redefines the financial planning experience for financial advisers and their clients.

Features:

  • Innovative and integrated financial planning and tax planning
  • Department of Labor, fiduciary-focused, solution
  • Significantly reduces time and cost of creating a plan and improves user experience.

Why it’s great
RightCapital is all about “financial planning done just right.”

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Presenter: Shuang Chen, CEO and Cofounder
Chen has more than 15 years of experience in investment and retirement. Prior to RightCapital, Chen was a senior vice president at Prudential Financial. Shuang mholds a masters in business administration and is a CFA, FisSA.
LinkedIn

FinovateFall Sneak Peek: iBank Marketing

FinovateFall Sneak Peek: iBank Marketing

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FF2016-Logo-wdate-largeA look at the companies demoing live to 1,500+ fintech professionals on 8/9 September 2016. Register today.

iBank Marketing offers a new experience driven by combining financial/nonfinancial services to retail customers and new marketing opportunities to corporate customers.

Features:

  • Support to achieve savings via goal deposit function
  • Capture consumers’ behavior and identify customer preference
  • Create ecosystem with partners to develop and expand cross-industry business

Why it’s great
Covers the business cycle: identifies customer preferences; stimulates customer needs; provides financial support; and stimulates purchasing behavior.

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Kenichi Nagayoshi, CEO
Nagayoshi is CEO of iBank Marketing and has over a decade of experience in the corporate-planning division of a regional Japanese bank. In 2014, Nagayoshi established iBank Marketing to build a financial services platform.

Masato Kubota, Senior Manager

Teppei Fujiwara, Manager

CardFlight to Power EMV Mobile Processing for BluePay

CardFlight to Power EMV Mobile Processing for BluePay

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Mobile payment infrastructure startup CardFlight announced that it is collaborating with merchant account provider BluePay. Illinois-based BluePay will leverage CardFlight’s point-of-sale solution SwipeSimple to facilitate the launch of its EMV mobile processing offering.

CardFlight’s SwipeSimple mobile processing platform offers cloud-based inventory and item tracking as well as a reporting portal that helps companies manage their business. It also comes with an EMV chip reader to help merchants reduce card-fraud losses.

Tim Trench, BluePay’s EVP of product, said that the company selected SwipeSimple because it is the company’s “top priority to provide the most advanced payment-security methods to maintain trust and business.”

Headquartered in New York and founded in 2013, CardFlight’s SDK works with its hardware EMV and magstripe card-readers to help developers build card-present mobile payments into their own apps. At FinovateSpring 2013, CardFlight debuted its developer dashboard. The company showed off its SDK for mobile payments at the inaugural FinDEVr Silicon Valley in 2014. Tickets to this year’s FinDEVr developers conference are on sale now. Check out the event to learn more and register today.

Fintech Trending: Alt-Lending Woes, Asia Grows and Everbank Exits

Fintech Trending: Alt-Lending Woes, Asia Grows and Everbank Exits

A look at the trending topics of the past two weeks.

Trending highest: No Lush Life for Alt Lenders

LushLIfe_Coltrane_albumcoverIf unanimously positive perceptions are the hallmark of a bubble, then rest assured that the alt-lending market has moved past that stage. For every headline-grabbing C-level departure at Lending Club (F09)—CEO Renaud Laplanche stepping down in June, CFO Carrie Dolan announcing her resignation in August—there are successes: Prosper (F09) revealed its plan to sell $5 billion in loans to a group of private investors over the next two years; small business lender OnDeck (F12) surpassed earnings expectations despite its second consecutive quarterly loss and reported year-over-year quarterly revenue gains, as well as a year-over-year increase in loans under management of 47%.

So if there’s no bubble in the alt-lending part of the fintech universe, should we fear a bust? Diverging fortunes among these companies is a good sign. The more the fates of alternative lenders are linked to the decisions of individual corporate leaders, their business plans, and their customers rather than investing trends among venture capitalists (or hedge funds in the case of alt lenders gone public), the better. Looking at the P2P lending market in the U.K., LendInvest CEO Christian Faes told Business Insider, “Over the next few years, the businesses that can prove they can make a profit will be the ones [still] around in another ten years, making a lasting impact on finance.” In other words, just like any other business.

For Lending Club, the challenge is diversifying away from “fickle funding sources.” In addition to Prosper’s $5 billion move, Social Finance went so far as to launch a hedge fund, the $15 million SoFi Credit Opportunities Fund, to purchase its loans as well as those of its competitors.

  • OnDeck Loan Originations (And Loan Loss Provisions) Soar – PYMNTS.com
  • OnDeck Defends Strategy After $17.9 Million Loss – American Banker
  • Online Lenders Have a Tough Job Ahead – Wall Street Journal
  • The U.K.’s historically low interest rate could benefit alternative lenders – Business Insider
  • Lending Club’s latest results tell us a lot about the online credit business model – FT Alphaville

Other trending topics

Fintech Advances in Asia
While investors have been bullish on the tech scene in Asia for some time, a slew of new reports appeared this month. TechCrunch recently reported that in 2015 and the first half of 2016, fintech accounted for 21% of all VC funding in Southeast Asia. In a recent blog post, Trulioo (F15) said that fintech startups in Asia garnered $4.5 billion in 2015, triple what European fintech firms received during the same period. Recent developments include:

It’s no coincidence that Finovate is returning to Asia now to bring the innovators together in one place. Join us November 8, 2017, in Hong Kong for FinovateAsia 2016 as we showcase the latest and greatest.

Blockchain Developer, UNICEF Wants YOU!
The United Nations Children’s Emergency Fund is looking for a developer interested in using blockchain technology to help “solve the problems of the developing world.” Interested parties can find out more about the position here. And if the combination of blockchain and the developing world sounds familiar, it may be because you’re thinking of recent Finovate Best of Show winner BanQu (F16) which has developed a blockchain-based identity platform that promotes financial inclusion and empowerment among the underbanked, including refugee populations.

Hello, It’s Me: Voice Auth Comes to Barclays
Barclays adds instant voice authentication for all 12 million retail customers, ending 30 years of maneuvering through tedious telephone prompts and redundant authentication questions. – Bank Innovations

Everbank’s Awesome Exit
1990s digital banking pioneer Everbank exits for $2.5 billion in sale to TIAA. After PayPal (F12), this is the most successful fintech company to come out of the original 1990s dot-com era. – PYMNTS.com

Mastercard on the Move
Early Warning’s clearXchange saw some growth as of late. Mastercard, which announced this week that its Mastercard Send U.S. debit cardholders can send and receive money through the clearXchange network. Fiserv (F16) will also become a distribution partner for clearXchange, leveraging the partnership to provide a turnkey solution for banks.

Speaking of Mastercard, the company is looking at the newly announced partnership between PayPal and Visa (FD14), with an eye toward striking a similar deal. Finextra talked with Mastercard CEO Singh Banga who said it will be “important for Mastercard to provide something in addition to what Visa’s offered” as Mastercard “doesn’t have as much to offer PayPal” as Visa did because it has fewer consumers.

Azimo Goes Social
London-based Azimo (F13) took a step toward facilitating P2P payments by launching money transfers via Facebook Messenger. Interestingly, the transfer is initiated within the Azimo app (via Facebook integration) and completed in Facebook Messenger.

Insurance for Everything
Insurance startup investors are betting big that the smartphone platform allows a new breed of insurance products to flourish, so-called insurance on demand. The classic example is an alert when arriving at the airport asking if you would like to buy travel insurance. But the bigger market automobile/motorcycle policies are offering coverage only when you are using the vehicle. Our Insurance for Everything example of the week? On-demand insurance for your drone courtesy of Verifly. – Techcrunch

Also keeping our eyes on …

  • On August 2, 2016, Bitcoin dropped 20% after $70M worth of bitcoin (around 12,000 BTC) was stolen from Bitfinex exchange. The company is now offering a reward of up to $3.6 million for the recovery of the digital currency. Bitfinex said it has taken “significant steps” to improve its security, and resumed trading on its platform on Thursday, August 10. – TechCrunch
  • The U.K.’s FCA has granted app-only bank Mondo a banking license, thereby joining the ranks of neobanks Atom Bank, Tandem, and Starling. – The Financial Times
  • “An Interview with the Inventor of the Credit Card Chip Reader” – The New Yorker
  • “The Dawn of the Virtual Assistant” – The New York Times

Parentheticals after a company name refer to the year of their most recent Finovate or FinDEVr conference appearance (F = Finovate, FD = FinDEVr).

vaamo Partners with N26 (Formerly Number26)

vaamo Partners with N26 (Formerly Number26)

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Screen Shot 2016-08-12 at 11.12.04 AMRobo-adviser solutions-provider vaamo teamed up with one of the hottest fintech players in Germany today, neobank N26 (formerly Number26). N26 is using vaamo’s API to offer clients N26 Invest, a co-branded solution that lets users select from three investment strategies depending on their risk tolerance.

After developing its robo-adviser platform for private investors in Germany, vaamo is seeking to bolster its B2B business model. The company will power an online, automated investment solution for N26. This is the first third-party partner vaamo has signed for its B2B solutions, which can be co-branded or fully white-labeled and are available as a financial intermediary or discretionary portfolio-management solution.

vaamo says its robo-adviser platform addresses younger customers who are “not easily accessible via traditional sales channels” and it helps businesses more profitably serve customers with smaller investment volumes. Maximilian Tayenthal, founder of Number26, said, “vaamo matches perfectly our concept and enables us to provide our customers with an easy and reasonable investment opportunity.”

vaamo launched its goal saving app at FinovateEurope 2014 in London. The company has raised $3.8 million in two rounds from Route 66 Ventures.

DriveWealth Expands APIs for Wealth Managers

DriveWealth Expands APIs for Wealth Managers

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DriveWealtha company that offers retail investors around the world access to the U.S. equities market, announced the expansion of its suite of APIs to support investment advisers.

The New Jersey-based company is adding to its flagship investing platform by creating a set of wealth management APIs aimed at helping advisers build portfolios for their clients. The APIs, which are available to U.S. investment advisers and their international customers, will have fractional shares capability and access to U.S. equities.

The APIs offer three tiers of service:

  1. Make recommendations to clients, who implement the strategies on their own
  2. Make initial recommendations supported by automatic portfolio rebalancing
  3. Provide clients with a fully discretionary solution

“[Investment advisers] can streamline their workflow because our Wealth Management APIs seamlessly integrate real-time fractional share technology, allowing advisers to deploy one investment strategy across multiple accounts, regardless of a client’s investable assets,” said Harry Temkin, chief information officer at DriveWealth. “Advisers can choose to manage their clients’ accounts in a discretionary, non-discretionary, or blended environment to create weighted, customized portfolios.”

Founded in 2012, DriveWealth debuted real-time fractional trading at FinovateEurope 2016 in London. Earlier this summer, the company announced partnerships with Credit Ease and CaiGin International, two wealth management firms in China. DriveWealth also disclosed it has agreements in place with “several other” RIAs and wealth managers that will launch in the fall.

Finovate Debuts: How the Kore Bots Deliver More than Your Average Chatbot

Finovate Debuts: How the Kore Bots Deliver More than Your Average Chatbot

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Enterprise software company Kore has a goal to simplify how customers engage with brands. The company’s out-of-the-box digital assistants and its Bots Platform offer a secure messaging service that fits highly regulated environments such as banks.

At FinovateSpring 2016 the company showcased Kore Bots, chatbots that deliver alerts, perform tasks, interact with customers, and generate reports. The bots offer an inexpensive way for a bank to interact with both employees and customers in a human-like way, making person-to-system interactions more conversational.

Banks have the option to use an “off-the-shelf” Kore Bot for a quick time-to-market messaging service or they can use the Bot Platform to build their own bots with a customized persona.

Company facts:

  • Beta launch: October 2015
  • Market launch of messaging platform with Kore Bots: February 2016
  • Market launch of Bots Platform: July 2016
  • 40+ customers in various stages of implementation
  • ~200 employees
KoreFSPresoKore’s Amit Aghara, SVP, solutions engineering, and David Schreffler, EVP, sales, presented at FinovateSpring 2016.

We spoke with Kore after the company’s demo at FinovateSpring 2016 in San Jose. Here’s our interview:

Finovate: What problem does Kore solve?

Kore: Kore bots take on the time-consuming, everyday tasks currently causing productivity barriers for today’s workforce, resulting from the number of systems and apps needed to do our jobs. This helps business leaders hit critical productivity rates by freeing staff of mundane tasks that weigh them down to focus on the work that matters—serving customers and growing the business.

Kore natural language processing, aka NLP-enabled bots also serve the customers of these businesses by infusing personalized, engaging, and instantly gratifying customer-service interactions where past omnichannel solutions have fallen short. For many businesses, this offers a solution for sustainable, personalized self-service. And via machine learning and artificial intelligence, the more that workforces and customers engage with Kore bots, the more they learn, and the more useful they become.

Finovate: Who are your primary customers?

Kore: Kore serves Fortune 500 companies that are leaders in technology, productivity, and customer experience. Some of our partners include SAP, Oracle, Microsoft, ServiceNow, Zendesk, IBM, and Salesforce.com.

Finovate: How does Kore solve the problem better?

Kore: Every Kore bot comes standard NLP-enabled [and uses] our NLP engine we’ve put 12 years into developing. This positions businesses for success at the onset, saving development work they’d typically need to do on their own. Kore also delivers a bots platform-as-a-service (PaaS), full of rich functions and features to support the most complex bot use-cases and requirements. Businesses can [either] choose from our more than 120 off-the-shelf bots, or choose to use our GUI-based bot-builder platform to easily design, develop, and deploy their own custom bots.
Whether it’s pre-built by Kore, or custom built, every Kore bot is NLP-enabled, to automatically process requests and execute commands via speech and text. Kore bots equip businesses to elevate systems and mobile apps already in place. Kore bots aren’t channel/device specific, making it possible for them to go across the channels and devices people use to communicate.

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Finovate: What in your background gave you the confidence to tackle this challenge?

Kore: Kore is founded by Raj Koneru, also the founder of KONY, the market leader in the mobility space of MADP, used by leading global corporate and government organizations (www.kony.com). KONY has reached the leader position in the Gartner’s magic quadrant in the shortest span of its existence. Prior to KONY, Raj also led successful ventures such as Intelligroup and Seranova.

In addition to our CEO’s vast success in the technology market, Kore also has an executive board of highly accomplished players, in addition to a development group with a strong track record in developing forward-thinking technological solutions.

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Finovate: What are some upcoming initiatives from Kore that we can look forward to over the next few months?

Kore: In a world where digital channels matter as much as physical channels, and customer experience has proven to impact loyalty, referrals, and the number of products and services bought or used per customer, businesses must invest to remain competitive. And they need to do so quickly. Kore is making this new conversational banking paradigm a reality through a concentrated set of solution bots to serve niche markets and functions within. Additional platform enhancements are underway to offer even greater flexibility for how companies choose to deploy bots. Messaging templates, video chat capabilities, and geo-fencing will be some of the additional features added to enhance the overall user experience.

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Finovate: Where do you see Kore a year or two from now?

Kore: We anticipate bots will be woven into the fabric of enterprises everywhere, helping businesses reduce operating costs, freeing employees to focus on the work that matters, and satisfying customers with a consistent, engaging experience across channels. With Kore as the leader for enterprise-grade bots and messaging, our success will only continue to grow as more top players harness the critical advantage of bots and their impact on enterprise employees and consumers alike.