FinovateSpring 2019 / Illuma Labs

Presenter Profile:

How they describe themselves: We are a cutting edge technology company with expertise in applied signal processing and machine learning. Our technology, Illuma Access, is a real-time passive voice authentication service, and is the outcome of highly competitive SBIR contracts with the U.S. Department of Homeland Security Science and Technology Directorate. We are a Deutsche Telekom Solution Partner working with hub:raum, the incubator of Deutsche Telekom, and we are currently engaging multiple pilot customers across financial services, insurance, and e-commerce sectors. The founding team has decades of industry experience across research and development, software architecture, product development, marketing, and business development at Fortune 500 companies.

How they describe their product/innovation: Illuma Access is a real-time voice authentication service to secure inbound phone calls into call centers. Replacing archaic methods like passwords and personal Q&A, Illuma Access passively and continuously analyzes the unique audio characteristics of the caller’s voice and recording device over natural conversation. This results in higher authentication accuracy in a fraction of the time required by traditional methods. Illuma Access differentiates over competitors with a lightweight privacy preserving implementation that satisfies stringent security requirements of banking, insurance, benefits, and government call centers. The technology enhances security against fraudsters, elevates the user experience, and reduces operating costs.

Product distribution strategy: Direct to Business (B2B)


Bus. Dev. & Press: Milind Borkar, CEO,

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