FinovateSpring 2019 / Flybits

Presenter Profile:

How they describe themselves: Flybits helps banks exceed customer expectations for personalized experiences that address their day-to-day needs and life goals. Our contextual recommendation engine transforms digital channels by proactively delivering hyper-personalized products, services and content when their customers need it most. Leveraging unique and patent-protected AI and machine learning capabilities, experiences created through Flybits become increasingly effective in delivering success. From driving product awareness to offering virtual concierge-style services, enterprises across the globe are using Flybits to add value to the lives of their customers and preparing themselves for the new data economy.

How they describe their product/innovation: With AI embedded at the core of our platform, financial institutions can rely on us to help them understand their customers better, in order to truly present the right offers at the right place and at the right time. This is because our technology focuses on behavioral data and combining data sets from various locations to achieve a deeper understanding of the customer based on their collective experiences. By learning from each experience, the platform is able to provide users with campaign suggestions to ensure every interaction with a customer is effective. As such, organizations can act with the confidence of knowing that they’re providing a truly personalized offer that can rise above the noise.

Product distribution strategy: Direct to Business (B2B), through financial institutions, licensed


Bus. Dev.: Stephanie Papagni, Director of Bus. Dev.,
Press: Justine Melman, VP Marketing & Communications,

More Videos: FinovateSpring 2019