FinovateSpring 2019 / Neener Analytics

Presenter Profile:

How they describe themselves: What if you could sit each customer down with a psychologist and just ask them, “Are you REALLY going to pay us back?”  With any media used socially, we’ve automated that psychologist with 1-click of their social network or a simple chat with ARIA. Globally, we’ve never had a default reduction of less than 27%, and volume increases (more loans) of less than 28%. Not once. It works every time.

How they describe their product/innovation: Think about it: 54% of applicants quit or abandon their application before completion . . . Over half of potential customers are just walking away. But 84% of consumers prefer online chat to any other form of engagement and the average chat lasts 15 minutes . . . or more.  And the number of chat sessions globally has tripled in the last 3 years.

Consumers HATE applications. But lenders LOVE customers.

We’ve simply combined what customers love with what lenders need.

Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms


Bus. Dev. & Press: Jeff LoCastro, CEO & Founder,

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