FinovateFall 2017 / bpm'online

Presenter Profile:

How they describe themselves: Bpm’online provides unique synergy of BPM technologies and CRM for sales, marketing, service to empower organizations to accelerate time-to-strategy execution of their business strategies. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Bpm’online is a global software vendor that serves thousands of customers worldwide with more than 650 dedicated employees in 7 global offices (Boston, London, Kiev, Moscow, Almaty, Singapore and Melbourne) working on bringing the technology of tomorrow into today’s market. Bpm’online has been widely recognized by key industry analysts, receiving multiple awards.

How they describe their product/innovation: Bpm’online financial services is an innovative process-driven CRM designed for corporate and retail banks and financial institutions to streamline customer-facing processes and enhance customer experience. Its core advantages for users are intelligent business process management capabilities and a single platform for all customer-facing operations. Bpm’online consistently updates its tools for business process management to enable users to change and optimize processes faster than ever. It enables users to specify a custom sequence of steps for case stages as well as create several case flows for one section. In addition, intelligent Natural Language Processing tools enrich customer profile with the most accurate data from incoming emails.

Product distribution strategy: Direct to Business (B2B)


Bus. Dev.: Andie Dovgan, Global Sales Director, Americas,
Press: Gregory Rosa, PR Specialist,
Sales: Andie Dovgan, Global Sales Director, Americas,

More Videos: FinovateFall 2017