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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Last week, to kick off Women’s History Month, we highlighted the women who will be representing their companies on Day One at FinovateEurope on March 14 next week in London.
Today, on International Women’s Day, we would like to introduce you to the women who will be taking center stage with keynote addresses, fireside chats, and more on Day Two of FinovateEurope.
Suraya Randawa
Head of Omnichannel Experience at Curinos, Panelist. Meet at the Cafe.
The number of female entrepreneurs and founders in fintech and financial services has grown significantly in recent years. Nevertheless, there is still some distance between where we are now and the kind of gender-neutral future that so many are fighting for.
As of 2019 women in finance are better represented in many C-suite leadership positions – including CIO, CTO, CMO, and CHRO – than they are in most other industries. Only in the CEO and CFO roles does female representation lag behind that of other industries. Overall, according to analysis by Korn Ferry, women in finance have outperformed their peers in other industries in achieving executive leadership – and it’s not especially close.
At the same time, according to the Global Gender Gap Report published by the World Economic Forum, women make up more than 50% of the entry-level finance workforce in the United States. Yet only 6% of the “top financial institutions” in the country have women in senior positions.
On the morning of Day Two of FinovateEurope next month, we will host our Women in Fintech Breakfast Briefing to discuss how women and their allies can work together to help close this gender gap. Moderated by Magdalena Krön (LinkedIn), Global Head of Rise Digital Innovation & CTO Group Innovation for Barclays Bank, our special morning session will discuss the key questions on the state of gender diversity in fintech and financial services: How much progress has been made? What can we do to pave the way for the next generation of female founders and executives in our industry?
Joining Magdalena Krön are a distinguished panel of industry professionals including:
Martha Mghendi-Fisher, Founder, European Women Payments Network (EWPN). Mghendi-Fisher is a fintech and payments professional, social entrepreneur and philanthropist with years of experience in cards and payments, NGOs, and entrepreneurship. LinkedIn.
Veronique Steiner, Head of High Growth Tech and Head of Technology, Media, and Telecom for Europe, Middle East, and Africa (EMEA), J.P. Morgan. Steiner represents J.P. Morgan across the global payment industry, positioning the institution as a leading bank for the tech companies in EMEA. LinkedIn.
Nitzan Solomon, Head of Transaction Monitoring, AML, and Fraud, Revolut. Passionate about regtech and financial crime, Solomon was named 2020 best regtech practitioner and one of the U.K. Top 100 Women in Tech. LinkedIn.
Chantal Swainston, Founder, The Heard. Launched in 2022, The Heard profiles and showcases women and non-binary talent in the fintech industry. Swainston brings nearly a decade of experience in journalism and public relations covering both fintech startups and established companies. LinkedIn.
The FinovateEurope 2023 Women in Fintech Breakfast Briefing is scheduled for Wednesday, March 15 from 8:15am – 9:00am. To learn more visit our FinovateEurope hub. Take advantage of big savings by registering by March 3rd.
Fintech in Africa has experienced a growth spurt in recent years. Last month, investment banking firm FT Partners took a deeper look into the state of fintech in Africa in a report titled Fintech In Africa: Momentum is Building and the World is Taking Notice. The report examines underlying drivers of recent growth, offers details of the fintech investment scene, and provides an update on the state of important trends such as challenger banking and open finance.
Below are a handful of highlights from the 207-page report, which you can check out in its entirety on FT Partners’ website.
Underlying drivers of growth
The report highlights the multiple factors currently creating the perfect storm for fintech growth in Africa at the moment. The continent’s young, underbanked, tech-savvy population has long-favored cash, but is showing increasing favor for mobile-first technologies as mobile adoption rises and governments seek to further financial inclusion.
Some of the supporting statistics include:
Almost half of the world’s mobile money customers reside in Africa
More than half of Africans are unbanked or underbanked
65% of those in Sub-Saharan Africa are unbanked or underbanked
90% of payments are still made using cash
Mobile penetration is 80%
47% have access to internet
The African Continental Free Trade Area Agreement went into effect in 2019, opening up cross-border payments and creating the potential for a single currency.
State of Open Banking
It is well known that open banking and open finance create a wealth of benefits to end consumers– including increased control over use of their data. In addition to this, Africa is poised to benefit from open banking, which is expected to extend banks’ reach to rural populations and lower costs and barriers to entry of banking services by facilitating innovation in the space.
Nigeria, Kenya, and South Africa have each made inroads into creating formal regulation surrounding open banking:
Nigeria’s Central Bank issued its regulatory framework for open banking in 2021 and is currently working on operational, technical, and security guidelines
Kenya’s Central Bank emphasized open infrastructure as a strategic pillar for the financial services industry as part of its four-year-strategy announced in 2020
South Africa is home to six banks currently offering customers open banking services.
Challenger banking scene
Many fintechs have risen to serve the underbanked or unbanked populations in Africa, a group that makes up more than half of the country’s total population. FT Partners reports that many challenger banks are finding initial success in serving as alternative lenders to customers that lack access to traditional banking channels, and then building out a more robust set of services on top of their lending offering. Key to this, the report notes, is an efficient and reliable underwriting model.
Fintech investment scene
In 2022, African fintechs garnered $1.5 billion in funding across 135 deals. This is up significantly from 2019, when the continent’s fintechs brought in $340 million across 27 transactions.
In such a cash-heavy, underbanked society, it is no surprise to see that payments and banking technology was the most popular sub-sector for investors in 2022, having received more than $2 billion in funding volume. The report also notes that the payments and banking technology is responsible for more than half of the fintech financing deals over the course of the past six years.
New investors in the African fintech space over the past two years include:
Bitcoin While Black: The impact of the cryptocurrency crisis on communities of color
One of the relatively underreported stories of 2022 – at least in the fintech press – was the impact of the cryptocurrency crisis on communities of color – especially African-American communities. At first glance, this might appear to be an odd take: why – and how – would a community that has historically been more un- and underbanked than the population at large end up being especially affected by a crisis in such a niche area of contemporary finance?
As Annie Lowrey wrote in a comprehensive article for The Atlantic back in November, it was years of “neglect” from the traditional financial system that made African Americans especially vulnerable to the appeal of cryptocurrencies as an alternative. Add to this the post-George Floyd “racial reckoning” and renewed emphasis on ethnic identity among many African Americans, and it is easy to see how many came to see investment in cryptocurrencies as a way of building the kind of generational wealth that has eluded black Americans for, well, generations.
And there was no lack of enthusiasts encouraging black Americans to pursue this path, either. For much of 2021 and into 2022, my inbox was filled with queries and requests for interviews from entrepreneurs eager to make the case that cryptocurrencies were the ticket to take black Americans to, if not wealth, then at least a greater sense of financial independence and empowerment. Books like Bitcoin & Black America and Bitcoin for Black People, as well as events like the Black Blockchain Summit all helped encourage African Americans to believe that they could do things with digital assets that too few had been able to accomplish via the world of traditional banking and fiat currencies.
I’ll leave it up to Lowrey to describe what went wrong – though the perennial problem of investors arriving late to a booming market helps explain a lot of it. Whether the cryptocurrency bust of 2022 sours African American investors on digital assets in an enduring way remains to be seen. But Bitcoin won’t be the last boom to come knocking on the doors of the African American community – after it has already visited every other neighborhood in town.
Revolut introduces crypto staking
Revolut announced this week that it is giving its customers in the U.K. and Europe the opportunity to earn cryptocurrency rewards if they allow financial institutions to “stake” their coins as part of a blockchain transaction verification process. Staking, as explained by Revolut’s Kirsty Daniel this week, involves participating in proof-of-stake blockchains which, like mining, help support the security of the overall network. Only certain coins are available for staking – Ethereum, Cardano, Polkadot, and Tezos, for example (not Bitcoin), and individuals who participate in staking can earn a significant percentage return for their (or the blockchain’s) efforts. Daniel noted that cryptocurrency stakers can earn up to 11.65% APY in crypto rewards by staking qualified crypto holdings.
Read more about staking in this extensive explainer provided by Coinbase. What is staking?
Among the risks to staking are the fact that there tends to be a “lockup” or “vesting” period during which the cryptocurrency cannot be transferred. This can be a challenge because holders are not able to trade staked coins during this period – even in the event of a major market disruption. Revolut’s decision was seen by analysts as an affirmation of the company’s commitment to supporting cryptocurrencies as the industry has been rocked by scandal in recent months.
Blockchain infrastructure platform Paxos opens R&D center in Israel
Blockchain and tokenization infrastructure platform Paxos announced last week that it was launching an engineering research and development center for security and cryptography in Israel. The center will house senior, staff, and principal engineers that have specialized skills in enterprise-grade security, applied cryptography, and blockchain technology. Paxos expects the R&D center to serve as an incubation hub for research into building security and cryptography solutions on top of the blockchain.
“We’re redefining financial markets and we believe our next generation of both software and hardware technical experts call Israel home,” Paxos Senior Director of Engineering Vitaliy Liptchinsky said. “As a safe, regulated platform that has continuously and steadily grown amidst all past digital asset market volatility, Paxos offers talented developers the opportunity to join a strong team uniquely positioned to serve some of the most sophisticated global enterprises.”
Paxos’ infrastructure reaches more than 400 million users. The largest issuer of regulated, transparent stablecoins, Paxos uses technology to tokenize, trade, settle, and maintain custody of digital assets. The company has developed blockchain solutions for institutions like fellow Finovate alums PayPal, Mastercard, and Nubank; and has raised more than $540 million in funding. Charles Cascarilla is co-founder and CEO.
Cointelegraph unveils its list of the Top 100 “crypto heroes and villains” for 2023
For the fourth year in a row, Cointelegraph has released its list of the Top 100 most influential people in the cryptocurrency and blockchain industry. The publication will reveal the list in its entirety over the next three weeks.
Starting with #100 through #91, some of the more interesting – and unexpected – entries so far include Russian tennis star Maria Sharapova at number 96 (“Sharapova has been involved in a series of investment ventures in recent years, including in the cryptocurrency and blockchain industries, and is currently an investor in MoonPay, a blockchain payments company …”) and “Artificial Intelligence” at #93.
Writing on request about AI’s presence on the list, ChatGPT opined: “… it is expected that artificial intelligence will have a signifiant impact on the cryptocurrency and blockchain industry … one of the main ways that AI will impact the cryptocurrency and blockchain industry is through the use of smart contracts.”
The rise of AI-focused cryptocurrencies
Speaking of the relationship between cryptocurrencies and AI, CoinDesk published an interesting article this week on the way AI-focused cryptocurrencies have outperformed Bitcoin. “Vastly” in the words of author Shaurya Malwa.
What tokens are we talking about? In recent weeks, tokens for platform like Alethea’s artificial liquid intelligence (ALI) and Image Generation AI (IMGNAI) have turned in the kind of performances that have cryptocurrency investors and traders buzzing. Malwa noted that while Bitcoin and ether have returned a more-than-respectable 30% each over the past month or so, these AI-focused upstarts are producing returns that dwarf those – and in less time.
Malwa seems to suggest that much of what is driving these new assets is the same combination of novelty and opportunity that initially drove Bitcoin and ethereum. Malwa quotes Ravindra Kumar, founder of crypto wallet Frontier, who credited “early interest, potential, and hype” for the outperformance of AI-focused cryptocurrencies, but still observed that there are some “innovative and compelling use cases” emerging.
For a second year in a row, Finovate is commemorating Black History Month by showcasing those Black and African-American founders and executives who demoed their company’s fintech innovations on the Finovate stage in 2022.
Ariam Sium – VP of Product with FinGoal
Sium not only leads Product at FinGoal, the self-described “Listener. Thinker. Doer” also led FinGoal to a Best of Show award at FinovateSpring last year. In her role at FinGoal, Sium said that she uses the tenets of focus and value to govern each product decision made in the rapidly changing world of fintech.
FinGoal most recently demoed its technology at FinovateFall in September. The Boulder, Colorado-based company offers an insights platform that helps financial institutions better understand their customers.
Joseph Akintolayo – CEO and Founder of Deposits
Akintolayo is a “builder of ethical products that solve complex problems in fintech, insurtech, and social enterprise.” As CEO and founder of Deposits, Akintolayo heads a startup that offers banks, brands, and communities a plug and play solution to deliver financial services such as payments and lending, without requiring coding experience.
Deposits made its Finovate debut at FinovateFall in September. The Dallas, Texas-based company was founded in 2021.
Left to right: Joseph Akintolayo and Samuel Ailemen of Deposits
Samuel Ailemen – Director of Mobile and Identity at Deposits
As Director of Mobile and Identity at Deposits, Ailemen helped lead the company’s demo at FinovateFall 2022. A fraud prevention expert who is “building cool stuff everywhere”, Ailemen leverages his talent as “a software engineer who loves research” to solve real-world problems using new technologies.
Nathan Gibbons – Chief Experience Officer at QuickFi
Gibbons oversees the customer experience at QuickFi, a company that provides “nearly instant,” self-service 24/7 term financing to business equipment buyers. Demoing the company’s technology at FinovateFall last year, Gibbons and colleague Jillian Munson earned QuickFi its first Finovate Best of Show award.
A C-suite executive with QuickFi since 2018, Gibbons previously spent more than 11 years as Project Manager and later Vice President with First American Equipment Finance. QuickFi was launched by founders of First American Equipment Finance in 2018.
Michael Duncan – CEO and Founder of Bankjoy
Founder and CEO of Bankjoy, Duncan demoed his company’s Business Banking Platform at FinovateFall 2022. The company he launched in 2015 offers a range of modern banking technology solutions, including mobile and online banking, as well as a banking API.
Before founding Bankjoy, Duncan spent more than four years as a Programmer/Analyst and later Software Development Manager at Michigan First Credit Union.
Michael Broughton – CEO and Co-founder of Altro
Broughton co-founded and is CEO of Altro, a solution that helps consumers build credit through non-traditional recurring payment processes such as rent and even monthly subscriptions to services like Netflix. Altro’s app is free-to-use, and helps increase financial literacy while boosting existing credit and helping stabilize credit histories. The company made its Finovate debut last May at FinovateSpring.
Broughton is also Vice Chairman of the Board of Directors for the USC Credit Union (since 2017), and was both a Scout at Sequoia Capital and a Thiel Fellow at The Thiel Foundation.
Christen Wright – Head of Product at Spave
As Head of Product at Spave, Wright was part of the three-person demo team that won Best of Show at the company’s Finovate debut last May at FinovateSpring. Spave is a financial wholeness solution that enables users to easily save and donate as they purchase products and services. The Spave app provides purchase tracking and analysis, goal setting, group giving, and more.
Wright has a diverse background, having served in senior management roles at AT&T and Delta Air Lines. A member of 100 Black Men of Atlanta, a mentoring and empowerment organization for African American youth, Wright is a graduate of the University of Georgia’s Terry College of Business, where he earned an MBA.
Anthony Heckman – as Director of Sales at unitQ
Heckman was part of the founding team at unitQ, a company that turns customer insights into data-driven decisions for firms ranging from Chime to fellow Finovate alum Klarna. At FinovateSpring 2022, Heckman led the company’s live demo of its unitQ monitor, which serves as a centralized, searchable, repository for customer feedback.
Heckman founded TWC Advisors in October of last year. The firm specializes in providing go-to-market and sales support to early-stage, high-growth, VC-backed startups.
It’s the first day of Black History Month, and this year’s theme is Resistance. We’ll be serving up related coverage all month, and today’s piece sets the scene.
In an effort to highlight Black founders in our industry, we gathered a list of 70 fintechs with Black founders. This is far from an exhaustive list of fintechs with African American founders, but it is a good representation of diverse, relevant* companies.
Helps reduce delinquencies and increase revenue while helping people pay off debt sooner and with fewer penalties Founders: Diana Frappier, Phaedra Ellis-Lamkins
Empowers general partners and limited partners to focus on building enduring relationships and investment opportunities Founders: Adam Ginsburg, Alex Robinson, Yonas Fisseha
Enables secure and seamless data transmission using the ultrasonic data technology Founders: Chris Ostoich, Chris Ridenour, Josh Glick, Nikki Ridenour, Rodney Williams
Provides a financial advice platform that powers SmartAdvisor, a marketplace connecting consumers to financial advisors Founders: Michael Carvin, Philip Camilleri
Offers a social investing platform where you can talk about investments with friends and make trades on the market. Founders: Darian Bhathena, Jack Phifer, Michael Liu, Roger Cawdette
An all-in-one platform that offers financial tools to help creators grow their business Founders: Arabian Prince, Chris Mendez, Chris Schwartz, James Jones Jr.
Provides a community finance platform where members request and fund emergency needs Founders: Jarrel Carter, Rodney Williams, Taylor Bruno, Travis Holoway
Offers a lending platform that provides short-term financing to qualified TV and Film productions Founders: Janelle Alexander, Jon Gosier, Josh Harris, Mickey Vetter
Helps essential professionals buy homes and build financial security near the communities they serve Founded: Alex Lofton, Jesse Vaughan, Jonathan Asmis
Offers a relationship-based lending application that simplifies and automates loans between friends, family, and trusted relationships. Founders: Dennis Cail, Michael Seay
Provides a rewards and loyalty infrastructure for banks and businesses in Africa Founders: Harshal Gandole, Madonna Ononobi, Simeon Ononobi, Suraj Supekar
Offers an Automated Mortgage Advisor that simulates buying a home with multiple lenders to determine mortgage approval odds and affordability impact based on lifestyle Founders: Bryan Young, Steven Better, Tim Roberson
Provides an operating system for active investment management, powering investment products, and experiences for retail investors Founders: Clayton Gardner, Joe Percoco, Max Bernardy
Offers a global split payment platform built for co-creators on any project, anywhere Founders: Adam Clabaugh, Mangesh Bhamkar, Marcus Cobb, Rachel Knepp
Enables lenders to open more accounts by showing users the actions necessary to meet eligibility for their financial goals Founders: Abb Kapoor, David Potter
Provides an AI-powered 401K alternative stock investing platform helping everyday investors retire early Founders: Ben Malena, Johnathon Albercrombie, Lakeisha Turner, Ronnie Green
Partners with mortgage lenders to offer a seamless digital homebuying experience for their clients Founders: Frederick Townes, Marcos Carvalho, Mauro Repacci
Greenwood, a digital banking platform catering to black and Latino communities, raised $45 million in new funding this week.
The funding round was led by Pendulum, an investing and advisory platform for founders of color.
Atlanta, Georgia-based Greenwood was named after the Greenwood District in Tulsa, Oklahoma, which was known as “Black Wall Street” in the early 20th century due to its high concentration of black-owned businesses.
In a round led by Pendulum, a strategic growth investing and advisory platform for founders of color, digital banking platform Greenwood has secured $45 million in new funding. A digital banking platform designed to meet the needs of members of the African-American and Latino/Hispanic communities, Greenwood will use the funding to advance its goal of closing the wealth gap between ethnic minority and majority populations and enable African-Americans and Latinos to more readily build generational wealth.
“Our vision is to make Greenwood the premier destination for black and Latino wealth creation and regeneration while keeping community connection and collective professional advancement at the center,” Greenwood chairman and co-founder Ryan Glover said.
Joining Pendulum in this week’s funding were a host of new investors including Cercano Management, Cohen Circle, The George Kaiser Family Foundation, and NextEra Energy. Existing investors Bank of America, Citi Ventures, PNC, Popular, Truist Ventures, TTV Capital, and Wells Fargo also contributed.
Greenwood also announced the launch of a new offering that takes advantage of its recent acquisitions of The Gathering Spot and Valence, a pair of African-American owned private membership networks for black professionals, entrepreneurs, and corporations. The offering, called Elevate, gives its members access to The Gathering Spot’s private membership network – including the organization’s physical clubhouses in Atlanta, Los Angeles, and Washington, D.C. – as well as Valence’s professional networking platform and recruiting database. The launch of Elevate is geared toward helping Greenwood fulfill both the community building and career advancement components of its mission.
“Greenwood is poised to create new outcomes and equip our communities with the resources they have been systematically excluded from in the pursuit of economic opportunity,” Pendulum CEO and co-founder Robbie Robinson said.
Founded in 2020 and headquartered in Atlanta, Georgia, Greenwood has more than 100,000 customers on its platform, and more than one million individuals in its combined community including The Gathering Spot and Valence. The fintech offers a digital bank account with no hidden or overdraft fees, a Mastercard debit card, support for P2P transfers, two-day early wage access, and a global ATM network. Greenwood also provides opportunities for its customers to help communities in need via programs like Feed a Family (in partnership with Goodr), donations to non-profits such as the United Negro College Fund (UNCF) and NAACP from customer spare change round-ups, and monthly small business grants of $10,000 to African-American or Latino/Hispanic owned businesses. The platform also offers financial education and information designed for black and Latino audiences via its Greenwood Studios operation. Greenwood’s banking services are provided courtesy of a partnership with Coastal Community Bank.
The name of the digital banking platform was inspired by the Greenwood District, a historic African-American community in Tulsa, Oklahoma that, in the early 20th century, featured one of the greatest concentrations of black businesses in the U.S. Known as “Black Wall Street”, the community was the site of the Tulsa Race Massacre of 1921 in which a mob of white Tulsans destroyed more than 35 square blocks of the Greenwood District. The attack was described as the “single worst incident of racial violence in American history.” Hundreds were hospitalized and estimates of the number of Oklahomans killed ranged from 75 to 300.
This week’s Finovate Alumni Profile is a salute to Hispanic Heritage Month, an opportunity every year to recognize the achievements of Americans whose ancestors came from Central and South America, as well as Spain, the Caribbean, and Mexico.
Here are some of the Latino and Hispanic fintech leaders who have demonstrated their company’s innovations on the Finovate stage since our return to live events in the fall of 2021. We’re also taking this opportunity to highlight recent Finovate alums that are headquartered in Latin America and the Caribbean.
Able (FinovateFall 2022) empowers commercial lenders to quickly collect data from borrowers, streamline the loan process, and book loans faster. The company was founded in 2020 and is headquartered in San Francisco, California. Co-founder Diego Represas led the company’s demo at its Finovate debut earlier this month at FinovateFall.
Incognia (FinovateSpring 2022) is a privacy-first, location identity company that offers frictionless mobile authentication to banks and fintechs to help them lower fraud losses. Founded by CEO Andre Ferraz, Incognia is headquartered in Palo Alto, California. The company’s appearance at FinovateSpring in May of this year was Incognia’s Finovate debut.
Rillavoice (FinovateSpring 2022) offers conversation intelligence software that leverages AI to record, transcribe, and analyze conversations between bank branch associates and customers. The technology helps make bank managers more productive and enables reps to improve conversion rates by 30%. The New York City-based company was founded in 2019. CEO Sebastian Jimenez led the company’s FinovateSpring 2022 demo – Rillavoice’s first time on the Finovate stage.
Nufi (FinovateFall 2021) calls itself “the Legos of fintech.” The firm empowers companies to build financial products quickly while remaining compliant with relevant regulations. Specializing in markets in Latin America, the company’s Finovate debut in the fall of 2021 was led by Chief Operating Officer Ilich Nuñez. Nufi is headquartered in Monterrey, Nuevo Leon, Mexico, and was founded in 2020.
With its Tap on Phone technology, Symbiotic (FinovateFall 2021) allows anyone with a cellphone to accept contactless card payments. Founded in 2020 and headquartered in San Pedro, San Jose, Costa Rica, Symbiotic is the first company to secure the PCI-CPoC certification of the Tap on Pone technology on the American continent. CEO and founder Javier Chacón led Symbiotic’s FinovateFall 2021 demo of the technology.
Snap Compliance (FinovateFall 2021) is a regtech company that provides holistic compliance and risk management solutions. A one-stop shop for compliance management, Snap Compliance offers a pay per consumption subscription model that adapts to the customer’s risk models with multiple integration options – including no integration at all. The Costa Rica-based company was founded in 2019, and FinovateFall 2021 was its first live demo on the Finovate stage. Snap Compliance founder and CEO Alex Siles, along with Head of Expansion & Product Development Katherine Morales, led the company’s presentation.
Masterzon (FinovateFall 2021) offers a platform that transforms commercial documents into negotiable securities. The technology operates in real time efficiently and transparently, 24 hours a day, seven days a week. Co-founded by Elio Rojas in 2016, Masterzon is based in San José, Costa Rica. FinovateFall 2021 marked the company’s Finovate debut.
Fintech software developer IMPESA (FinovateFall 2021) includes some of the largest banks in Central America and the Caribbean among its B2B corporate customers. In its Finovate debut, IMPESA demonstrated its P2P payments app that offers customers card controls and gives banks new revenue opportunities. Mario Hernández, CEO and co-founder, co-led the company’s FinovateFall 2021 on stage demo. IMPESA is headquartered in San José, Costa Rica, and was founded in 2013.
Infocorp (FinovateFall 2021) was founded in 1994 and is headquartered in Montevideo, Uruguay. The company’s smart omnichannel platform and best of breed digital channels give banks fast and flexible solutions to enhance the customer experience. At the company’s FinovateFall demo in 2021, CEO Ana Inés Echavarren and Product Manager Gonzalo Laguna demonstrated Infocorp’s App of the Future, a user-centric, mobile native banking app.
Yesterday we shared the announcement that FinovateFall 2022 is on track to be our biggest event to date. Today we have great news from the other side of the Finovate stage: fully 50% of the speakers at FinovateFall in New York next month will be women.
“This definitely contributes to our DEI initiatives and effort to inject diversity into our events and portfolio as a whole,” Finovate Brand Strategy Director Adela Knox said.
Here are just a few of the women who will share their insights into fintech and the future of financial services at FinovateFall, September 12 through 14.
Remember that early-bird savings for FinovateFall 2022 end soon! Be sure to stop by the FinovateFall registration hub today to take advantage of special discounted ticket prices through Friday, September 2nd.
SC Moatti
SC Moatti will deliver a keynote address titled: Winter Is Coming: Now’s the Time to Hire That Chief Product Officer. Moatti is the founding Managing Partner of Mighty Capital; and the founding CEO of product acceleration platform, Products That Count.
In her address, Moatti will explain the consequences of not heeding the “product call” and why, if there’s one role companies should keep on their list of new hires this season, then it should be a Chief Product Officer.
As part of FinovateFall’s Payments stream, Wells Fargo Head of Enterprise Payments Ulrike Guigui will give a keynote address, Has the Pandemic Changed Payments Forever? 90% of Bank’s Useful Customer Data Comes from Payments – How Can They Ensure They Stay in the Game?
Alyson Clarke
Also in our Payments stream, Bernadette Ksepka, AVP and Deputy Head of Product Development, FedNowSM Service, Federal Reserve System, will sit down with PayGen co-founder and Chief Product Officer Robin LoGiudice to discuss The Continued Evolution of Faster, Cheaper, and Better Payments – Where Next with Instant Payments.
Alyson Clarke, Principal Analyst with Forrester, will deliver a keynote address titled Hybrid Banking – Why the Future is a Blend of Physical and Digital, as part of our Customer Experience stream.
Also in our Customer Experience stream, Symend co-founder and Chief Impact Officer Tiffany Kaminsky will share her insights in an address titled Upping the Ante: Using the Science of Decision-Making for Effective Customer Engagement.
What is venture capital doing to help promote fintech innovators who come from underrepresented groups and communities?
We caught up with Elizabeth McCluskey, Director of The Discovery Fund at CMFG Ventures, to talk about her work in supporting underrepresented entrepreneurs that are building solutions to drive financial inclusion.
We discussed her own extensive experience in financial services, working in both investment banking and wealth management before moving to venture capital. We also learned why she believes it is important to invest in female founders and founders from communities that are underserved by traditional financial institutions.
Why did you decide to transition from investment banking and wealth management to venture capital? What do you enjoy about working at a venture capital firm?
ElizabethMcCluskey: Investment banking is transactional. I enjoyed being part of transformational deals for companies but missed being there for the long-term impact. When I pivoted to wealth management, I was able to develop more longevity in client relationships, but the investments were focused on public equities with which I had minimal connection. These experiences led me to find the ideal balance in venture capital. Now I can build more intimate relationships with portfolio companies and invest in people and ideas that are meaningful and important to me. It brings joy and satisfaction to support their long-term growth and success.
Tell me more about your current role at CMFG Ventures and the Discovery Fund.
McCluskey:CMFG Ventures is the venture capital arm of CUNA Mutual Group. CMFG Ventures invests in fintechs to help financial institutions grow and provide a brighter financial future for all. The firm adds value to fintechs by leveraging its well-established network of over 6,000 financial institutions and suite of complimentary technology solutions. Since 2016, CMFG Ventures has invested in nearly 50 fintech companies and its Discovery Fund has invested in 14 additional early-stage companies led by BIPOC, LGBTQ+, and women founders.
I am the director of the Discovery Fund. The Discovery Fund was created to support underrepresented entrepreneurs who are building solutions for financial inclusion. We plan to invest $15 million over the next three years in early-stage fintech companies. Through my role, I’m able to see the full scope of venture capital investing, including but not limited to:
Sourcing deals and meeting entrepreneurs
Conducting due diligence
Negotiating the terms of the deal
Providing long-term support for entrepreneurs’ journeys by helping them scale, network, and find the resources they need to continue to succeed.
Why is it important to invest in diverse founders, especially women-led businesses? And what qualities you look for when investing in these companies?
McCluskey: Women entrepreneurs receive less than 3% of venture capital funding. This staggering number demands that we take a step back and focus on supporting diverse founders, especially women-led businesses, to improve equity in the venture capital space. This is not just the right thing to do – it’s good business. A 2018 BCG study concluded that women-founded businesses yielded two times as much revenue per dollar invested as those founded by men.
Women and diverse founders who have been historically underserved by traditional financial services are working hard to create the financial inclusion they wish they had. We are investing in entrepreneurs like them who are deeply connected to the problems they’re solving. Empowering underrepresented leaders is already creating new opportunities for liquidity management, wealth management, credit access, asset protection, and more.
Can you share more about the women-led businesses that CMFG Ventures invests in and supports? How are they helping make the financial services industry more inclusive?
McCluskey: CMFG Ventures has made investments in multiple women-led companies, such as The Beans, Climb, Caribou, and Frich to help the financial services industry become more inclusive.
The Beans simplifies the path to financial balance through evidence-based design and cutting-edge technology, so consumers stress less about money and focus on what they love.
Climb is a student lending and payments platform intended to make career education more affordable and accessible.
Caribou enables financial advisers to engage their clients in healthcare planning to support life transitions and build stronger financial futures.
Frich makes money social. It helps Gen Z develop better financial habits leveraging the power of community and benchmarking.
These female-driven fintechs are transforming the financial services space and improving the financial lives of everyday Americans.
What advice do you typically share with women founders? What about those looking to break into the VC space?
McCluskey: I would give the same advice to women founders as I do with men: always ask for feedback, especially to better understand why someone is telling them “no”. Founders who send updates over time allow me to track their progress, including growth and consistency of their business plans. In several cases, I’ve ended up investing in companies that I passed on in earlier rounds. And even if someone says “no” to doing business together, they can still be a valuable ally. Attempt to stay in touch and leverage their networks. People are often willing to share their connections and provide valuable guidance.
As for those looking to break into the VC space, I believe it is slowly becoming more inclusive and representative, yet it is still a very network-based profession. Similar to my advice for entrepreneurs, start with one person you know (or cold outreach via alumni networks, common interest groups, etc.). From there, ask every person you talk to for an introduction to at least one other person. Focus on growing your network with the goal of building genuine relationships, not necessarily getting a job right away. This is a long-term investment in your career.
We’re more than halfway through the 2022, what do you predict for the rest of the year?
McCluskey: After record levels of investments in 2021, we all knew things had to cool off. However, I believe the pace at which this has happened surprised VCs and entrepreneurs alike.
In fact, startup funding has fallen by 23% over the last 3 months, bringing us back to 2019 levels. For many, it probably feels like the sky is falling, but there is still a significant amount of money in circulation. Venture capitalists today, and by extension founders, are more focused on “real” metrics versus vanity metrics when deciding which companies to fund. The companies that will do well in the second half of the year will have measurable revenues, not just wait lists, and will be managing costs and runway to drive profitability, not endless cash burn.
Black-founded and run fintech Kinly announced a partnership with open finance company MX.
The partnership will bring MX’s financial data aggregation and enhancement solutions to Kinly via the Lehi, Utah-based company’s open finance APIs.
MX is a multiple-time, Finovate Best of Show winner. Founded in 2020, Atlanta, Georgia-based Kinly has raised $20 million in funding.
Kinly, a digitally-oriented financial services company dedicated to helping African Americans build generational wealth, has teamed up with financial data aggregation and enhancement solutions platform MX to power its custom-built financial tools.
Headquartered in Atlanta, Georgia and founded in 2020 by CEO Donald Hawkins, Kinly leverages financial education, savings and wealth building, and other strategies to help improve financial outcomes. The company offers a deposit account, a Visa debit card, early wage access, overdraft protection up to $100, and cash back rewards for purchases made at participating Black-owned businesses as well as thousands of popular retailers. There are no hidden fees, no minimum balance required, and Kinly customers can also take advantage of fee-free ATM withdrawals nationwide. Deposits are FDIC-insured, and Kinly’s banking services are provided by The Bancorp Bank.
Hawkins praised MX for both its mission and its “passion for diversity.” He added, “I’ve been impressed with MX’s world-class financial data platform for years and look forward to partnering with them. MX’s open finance APIs will help fuel our mission to help serve and improve the financial livelihood of our broad community.”
The partnership with Lehi, Utah-based MX – a multiple-time Finovate Best of Show winner – will bring valuable data aggregation and enrichment to Kinly courtesy of MX’s open finance APIs. This connectivity will enable Kinly to quickly and securely link to and verify data for a wide variety of financial use cases ranging from account opening and money movement to underwriting.
“Working closely with Kinly to help provide data enhancement and personalized financial advice for the Black community aligns perfectly with our mission to empower the world to be financially strong,” MX Chief Product Officer Brett Allred said. “We’re big fans of Kinly and the underrepresented community it serves and look forward to its continued growth and ongoing partnership into the future.”
Kinly joins a growing ecosystem of Black and African American-based financial institutions, including Greenwood, CapWay, and Guava. The company has raised a total of $20 million in funding courtesy of a $5 million seed round in November of 2020 and a $15 million Series A round in August of 2021. Forerunner Ventures led Kinly’s Series A, which featured participation from Kapor Capital, Anthemis Group, and Point72 Ventures, as well as from individual investors from the world of professional sports such as Marshawn Lynch and Kevin Durant.
As Pride Month draws to a close, we wanted to take a look at the impact that banks and other financial services companies have on LGBTQ+ communities.
The issues that face LGBTQ+ communities when it comes to financial services are as varied as these communities themselves are. They range from simply allowing cardholders to determine how they will be identified on their own bank cards, to healthcare-related savings and investment planning, to learning which financial institutions respect LGBTQ+ individuals and their values – as well as those institutions who work against them.
We caught up with Chris Luton, Director of Customer Care with Oakland, California-based Beneficial State Bank, to talk about the relationship between banks – especially community banks – and LGBTQ+ communities. We also discuss Beneficial State Bank’s efforts in this regard – as a “values-based bank” – as well as the bank’s own development as a community financial institution in the age of digitization.
Tell us about Beneficial State Bank. What makes you unique in your community?
Chris Luton: Beneficial State Bank is a for-profit, mission-driven bank whose owners are institutions governed in the public interest. Instead of working to maximize shareholder profits, we work to maximize prosperity for our communities and our clients, while maintaining strong business performance and serving as a model for ethical banking.
The bank was founded to serve a triple bottom line of environmental sustainability, social equity, and prosperity. The intention was to prove that this banking model could be sustainable, and influence the banking system to substantially change its practices.
All of these qualities differentiate us from most banks. For instance, we invest in and work with community organizations that are often turned away by traditional banks. We offer socially-conscious individuals, small businesses, and nonprofits the unique opportunity to put their money toward causes they believe in.
What does it mean to be a values-based bank?
Luton: This means prioritizing our values just as much as our profits, which is captured in our triple bottom line of environmental sustainability, social equity, and prosperity.
In practice, this means that our values guide our investment decisions. All of Beneficial State Bank’s investments are mission-aligned, and we aim for at least 75% of that lending to go toward the highest-impact organizations and initiatives. We then work to ensure that the rest never goes toward projects or organizations that cause harm.
For example, we invest in environmental sustainability, affordable housing, social justice, and health and well-being. Meanwhile, we never invest in fossil fuels, payday lenders, private prisons, or weapons manufacturers.
What can banks do to better serve and support the LGBTQ+ community?
Luton: Right now, some of the nation’s biggest banks fund anti-LGBTQIA+ policies through political donations. If the millions put toward these discriminatory policies were instead invested in organizations that protect and uplift the LGBTQIA+ community, banks could make huge progress in a more positive direction. For better or worse, money is hugely influential, especially in our political process. Banks could better serve the LGBTQIA+ community by leveraging this power for good.
Banks should also consider how their policies and practices impact their LGBTQIA+ customers and employees. At Beneficial State Bank, we strive to create a welcoming and inclusive customer experience — for example, we make it as easy as we can for clients to change their name and gender on any official communications.
Ultimately, it’s important that banks try to see the big picture on this issue by looking beyond performative celebrations during Pride Month. Members and allies of the LGBTQIA+ community are looking for more than just a rainbow logo or special blog post, and the community’s needs don’t suddenly end once Pride month is over. Support for the LGBTQIA+ community should last all year long. Companies should also look at their overall impact to see if it’s consistent with their messaging. For instance, they might claim to support the LGBTQIA+ community while funding discriminatory politicians or having discriminatory internal policies.
What changes do banks need to make internally to better support their LGBTQ+ employees?
Luton: It starts with building a welcoming and inclusive environment where employees feel safe and empowered to be themselves. We make an effort to hold space for connection among our LGBTQIA+ employees and their allies, and host Pride celebrations every year. Benefits and policies should also be inclusive. For instance, we make sure employees can add domestic partners and their children to their insurance plans, regardless of marital status.
How can banks help consumers make better banking choices that are aligned with their values?
Luton: The first step is transparency. Consumers can’t make better banking choices if they don’t know where their money is going. Unfortunately, a lot of banks aren’t transparent about where their money goes. Banks need to be honest about their investments so consumers can learn, engage, and make banking choices that are more aligned with their values.
Values-based institutions like Beneficial State Bank are upfront about our investments. For example, our goal is always for at least 75% of our commercial loan dollars to go to mission-aligned businesses – i.e., those working on issues like affordable housing or renewable energy. We also never lend in non-mission-aligned sectors, such as fossil fuel extraction, private prisons, or weapons manufacturing.
Mighty Deposits is a great resource for discovering how your bank is using your money, and what better options might be out there. Beyond the banking sector, Data for Progress has also released the latest version of its Pride Corporate Accountability Project, which looks at how many Pride sponsors and Fortune 500 companies are funding anti-LGBTQ+ campaigns.
Digital transformation is a big topic in banking. How has this trend impacted Beneficial State Bank?
Luton: A big milestone in our own digital transformation was the PPP lending process in 2020. We did a substantial amount of lending that required all hands on deck. This actually gave us confidence in bringing up a new platform quickly and effectively. Since then, we’ve improved our digital and online functions, increased efficiency and speed, and lowered our cost of delivery.
The bank also recently closed on an equity investment of $218 million from the U.S. Treasury’s Emergency Capital Investment Program (ECIP), which will support expanded lending to small businesses, and low- and moderate-income consumers. Our first priority is investing in the bank’s capacity so we can better serve our customers. This will include technological capacities like automation and infrastructure.
Where do you hope to see Beneficial State Bank in the next three to five years?
Luton: With this recent investment from the U.S. Treasury, we see the next few years as a time of growth and an opportunity to demonstrate the power of values-based banking. We see ourselves continuing our work with marginalized customers and communities on a larger scale, expanding our investments in people and organizations making positive change in the world, and influencing other banks to do the same.
Our ultimate vision is an economy that restores our planet and extends prosperity to all people. We can achieve this vision if more banks decide that doing good and doing well are not mutually exclusive.
