FinovateSpring 2022 / Rillavoice

Presenter Profile:

How they describe themselves: Rillavoice is an NYC-based startup that came out of the Verizon 5G Labs.

There are billions of face-to-face conversations sales and service reps have with consumers in stores every month. Rilla was founded to turn that gold mine of data into rich insights to help businesses coach their reps and understand their customers better. So that they can create better products, services, and experiences that people want.

Rilla seeks to bring the power of conversation intelligence from the call center to the real world.

How they describe their product/innovation: The Rilla speech analytics is the leading conversation intelligence software for offline sales and service. Think of financial advisors at a physical bank. They talk to customers face to face. From their tablets or desktop workstations, our software records their conversations. It then uses AI to automatically transcribe, analyze and give them feedback on their conversations to help them improve their sales and service.

Product distribution strategy: Direct to Business (B2B)


Bus. Dev. & Press: Sebastian Jimenez, CEO, 786-448-3325,

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