CEO Interview: Aire.io’s Aneesh Varma

CEO Interview: Aire.io’s Aneesh Varma

AireHomepage2016

Aneesh

We recently caught up with Aneesh Varma, founder and CEO of Aire.io, for an interview. Varma launched the London-based company in 2014 to help thin-file customers qualify for essential financial products.

He graduated from Lehigh University as an engineer with a secondary degree in quantitative finance, and in 2014 was nominated as the European Commission’s Entrepreneur of the Year.


Finovate: What is Aire doing that its competitors are not?

Varma: At Aire, we don’t focus on competitors. We instead are focused on building the best product based on our core principles of what we would like to see in the world.

One such core principle at Aire is to go beyond just the data, and understand the story of the applicant. Many companies these days get carried away by big data—throwing 20,000 data points at the problem. But in reality it can lead to situations such as Ben Bernanke not being able to re-mortgage when he changed jobs. The ‘data’ was changing jobs; the ‘story,’ however, was still that he had a strong income.

At Aire, our research has been focussed on leveraging artificial intelligence and the cognitive sciences to evaluate more meaningful and deeper data. Understanding the individuality of each applicant and not relying on population-based statistics.

All of our personal data comes directly from the user—via our virtual interview, done in an adaptive interface. It’s like having a human underwriter to interview every applicant, but automated, so we can run it at scale with real-time scoring.

This is really powerful, as the Aire process can score anyone without any dependency on external data. This is especially important as we expand into new geographies.

AireMultichannelAire’s multichannel application form

Finovate: What is the biggest challenge Aire faces in achieving its goal of offering fair access to finance?

Varma: The work we are doing at Aire is really personal to us. In many ways, we have ourselves been victims of the cracks in the current system of credit scores. We know what it means to be financially excluded. It’s really tough.

Our work is to onboard more lenders who share the same ethos as Aire about ensuring people aren’t getting marginalized just because they don’t fit into the standard boxes.

We know the Aire product works. Over the last few months, we have been able to observe empirical evidence data of our performance, and it is really phenomenal how we can boost acceptance up to 14% while still ensuring over 90% of candidates get through our process.

It’s a changing world. More and more of us are going to be self-employed, become freelancers and or migrate to other countries. We shouldn’t be left out.

Finovate: How do you engage with developers?

Varma: Ours is a startup with a purpose. We are solving a real problem—and, in fact, a really hard problem. There is no hype to our work. It is pure performance which is why we have to carefully leverage technology, research and human emotions to build a great product.

This attracts a very particular type of people who genuinely care about making an impact with their work. This really has become part of the DNA of our company.

For most of us in the team, this is our second or even third startup. And we constantly trying to optimize on everything we have done in the past. Most importantly, we focus on culture and hiring the right people.

We have a very rigorous hiring process over six stages. But once someone gets through that, we provide one of the most exciting work environments in London. You are surrounded by leading experts in each field and get to learn from them. And even teach them a few tricks! Perhaps a reason why we are attracting some great minds to join us on this journey (and a place on the European breakout list via Scott Sage).

Finovate: What’s on the horizon for Aire in 2016?

Varma: The biggest push now is to take our product to more people, in more markets. North America is next on the horizon, and we are launching there shortly. The emerging markets are also relevant, and we are starting to prepare the groundwork there.

Naturally, ongoing research is very important to improve our product. We continue to invest in research across the various fields that will enhance our offering for new markets, including fellowships with our partner universities. Ultimately, there are going to be multiple versions of how we end up delivering our scoring product to consumers.

And other than that, it’s about focussing on hiring great people. This problem we set out to solve requires not just engineers and scientists, but people across various disciplines. We have baked that into our culture as a company. So a major part of my role ends up looking at how to bring together various people to collaborate as we invent new dimensions to our product.

At FinovateEurope 2015, he debuted the Aire Credit API which enables lenders to use Aire to check credit for a thin-file client.

StreetShares Raises $4.5 Million in Series A Led by Fenway Summer Ventures

StreetShares Raises $4.5 Million in Series A Led by Fenway Summer Ventures

StreetShares_homepage_Mar2016

The Series A round for online small business lender, StreetShares, is off to a strong start with lead investor Fenway Summer Ventures putting $4.5 million into the company. The funding news comes just days after StreetShares announced that it had earned Regulation A+ approval from the Securities and Exchange Commission (SEC), enabling the company to use public investments to back loans to small businesses.

StreetShares’ total funding stands at more than $8 million. Also participating in the financing round, which remains open, are Endeavor Equity Holdings and Pivot Investments.

StreetShares_stage_FEU2015

Pictured (left to right): StreetShares co-founders Mickey Konson, COO, and Mark Rockefeller, CEO, demonstrating their platform at FinovateEurope 2015 in London.

StreetShares, a P2P lending platform, specializes in connecting investors and small business borrowers from within the same community. For StreetShares, the first community it engaged with its affinity group lending approach were small businesses run by veterans and their families. Loan terms range from 3- to 36-months on amounts from $2,000 to $100,000, and the company charges a one-time origination fee of 3.95% or 4.95% based on loan term, risk, and amount.

An Air Force veteran, StreetShares co-founder and CEO Mark Rockefeller was interviewed by American Legion magazine last fall. The company added former SEC commissioner Troy A. Paredes to its board of advisors in November; in October, StreetShares announced a partnership with online marketplace, FedBid.

Founded in July 2013 and headquartered in Reston, Virginia, StreetShares demonstrated its platform at FinovateEurope 2015.

Finovate Alumni News

On Finovate.com

  • “StreetShares Raises $4.5 Million in Series A Led by Fenway Summer Ventures”
  • “CEO Interview: Aire.io’s Aneesh Varma”

On FinDEVr.com

  • “Financial Information Services Provider Markit Merges with IHS”

Around the web

  • USAA to enable Coinbase accounts alongside USAA accounts and services in late March; mobile app upgrade.
  • Temenos and TransUnion forge strategic partnership to bring CreditVision recovery model to credit unions and financial institutions.
  • Let’s Talk Payments lists Akamai Technologies, SnoopWall, and Entrust in its roundup of the hottest mobile security companies.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

 

Qumram Raises $2.5 Million to Bring Website Recording to North America & U.K.

Qumram Raises $2.5 Million to Bring Website Recording to North America & U.K.

QumramHomepage

Digital recording and archiving software provider Qumram raised $2.5 million (CHF 2.4 million) in funding this week. The funds come from Ariel Lüdi (former CEO of hybris software); Peter Stalder (former CTO of finnova AG); and investment group Zirkonia.

A group of investors from investiere.ch also contributed, furnishing almost 30% of the funds. In a press release, investiere.ch says it invested because the demand for Qumram’s services is growing, the company holds a good reputation, and it has a strong management team.

Qumram CEO Patrick Barnert notes that the company will leverage the funding “to extend the great success in central Europe to the two core financial services markets in the U.K. and U.S., and to further drive innovation within our product suite like Qumram Employee Governance Solution, which was first presented at FinovateEurope in London.”

Barnert added that the upcoming regulations, like MiFID 2 and FFSA, are driving an especially significant need for Qumram in the financial services industry.

The Switzerland-based company enables financial institutions to record their client’s online sessions to gather information for compliance, and to collect usage data to enhance the user experience. At FinovateEurope 2016, the company unveiled Qumram for Employee Governance, a solution that allows banks to carry out compliant, omnichannel communications and transactions with their customers over social media.

QumramSessionRecordAbove, Qumram for Employee Governance used for LinkedIn messaging

Founded in 2011, Qumram has 30+ customers across Switzerland, Germany, and the United Kingdom. The company was included in the FINTECH 100 list published by H2 Ventures and KPMG. Additionally, Qumram received accolades from Accenture’s Swiss Fintech Award, having been placed in the final top three.

Intuit Developer Group Drops Financial Data APIs, Partners with Finicity to Ease Transition

IntuitDeveloperGroup_homepage_Mar2016

Intuit Developer Group has decided to discontinue its Financial Services APIs (CAD), which provide financial account aggregation services to a number of third parties. Writing at Intuit’s developer page, Head of Financial Data Services Emily Silberstein explained that the service “no longer fits with our core growth strategy.”

“As of today (March 15, 2016), no new direct financial data API (CAD) developers will be allowed to move into production,” she wrote. The API will be maintained until November 15 to accommodate developers currently in production. Silberstein added that Intuit was partnering with Finicity which “will provide a façade API interface that translates Intuit-structured API calls into Finicity-structured API calls.”

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Pictured: Intuit Developer Group’s Head of Financial Data Services, Emily Silberstein, during her presentation at FinDEVr 2015 in San Francisco.

Over at Finicity, the company has already rolled out the welcome mat. Finicity assures newcomers that its APIs “have the same origins and Intuit’s” and that “our teams are doing all the hard work to make sure our new ‘Façade’ API is a true replica of Intuit’s API, so you don’t have to do another integration.” Developers can sign up to test drive the API at Finicity’s developer portal. The company is also offering two months of free service for developers who migrate to the Intuit façade API or Finicity’s API before July 15.

FinicityIntuit_migration

Making its Finovate debut at FinovateSpring 2015 in San Jose, Finicity was founded in 1999 and is headquartered in Salt Lake City, Utah. A provider of API services for account aggregation, cash-flow verification, and account-ownership verification, Finicity is the maker of the TxPUSH API for Fintech Apps, which makes it easier for developers to use the Finicity API platform to receive account and transaction data instantly.

Intuit Developer Group demonstrated its Transactions and Identification APIs at FinDEVr 2015 in San Francisco last fall. In January, the company tapped Vinay Pai to be head of the developer team, and in February, the Group celebrated the 15th anniversary of the launch of the Intuit Developer Network and the release of the first QuickBooks API.

The decision by Intuit Developer Group leaves Finicity, Envestnet | Yodlee, and FinDEVr alum, Plaid, as the remaining few major firms providing financial account-aggregation services in the United States. Yodlee, acquired by Envestnet last August, released a simplified, more intuitive RESTful API architecture in February. The Redwood City, California-based company presented its financial data platform and rapid development kit at FinDEVr 2015.

Finovate Debuts: InvestGlass Built a Robo-advisor for Advisers

Finovate Debuts: InvestGlass Built a Robo-advisor for Advisers

InvestGlassHomepage

In his demo at FinovateEurope 2016, InvestGlass founder and CEO Alexandre Gaillard stated, “We believe that, if bankers don’t go digital, they won’t be bankers tomorrow.” He diplomatically followed with, “This is an invitation to keep you in business.” InvestGlass works like a robo-advisor for financial professionals by providing technology to help them find suitable investments for clients.

Gaillard began working on the idea for InvestGlass after the collapse of Bear Stearns when he noticed the power the media has on people’s financial decisions. By focusing on the client rather than the product, the platform generates the right financial information to engage the right clients to help optimize their portfolio.

Company facts:

  • Privately owned
  • 5 employees
  • Founded in 2014
  • Headquartered in Switzerland
InvestGlassDemoIMGCEO Alexandre Gaillard Presenting with CTO Sébastien Thevenaz at FinovateEurope 2016 in London.

At FinovateEurope 2016, InvestGlass launched Leads, an artificial intelligence engine to help financial professionals save time by identifying which client to contact first, why they should call, and exactly what advice to provide based on trending financial products in their geographical area.

InvestGlass simplifies the process of balancing a client’s portfolio and provides templates to help create, tailor, and publish a PDF report to send to clients.

—-

GaillardProfileIn an interview with the company’s CEO, Alexandre Gaillard, we discussed the value that InvestGlass brings advisers. Gaillard is a French citizen and speaks English, French, and Mandarin. He is passionate about behavioral finance and has worked as a banker, adviser, and was once head of equity sales.

Finovate: What problem does InvestGlass solve?
Gaillard:

  • Account profitability
  • Client disintermediation
  • Real-time digital interactions
  • Appropriateness and suitability

Finovate: Who are your primary customers?
Gaillard: IFA, bankers, brokers, family offices, VC PE Sales

Finovate: How does InvestGlass solve the problem better?
Gaillard: Our subscription process is smooth as we are accessible from the internet SAAS and we onboard clients without paper. Once you’re onboard, we generate proactive lead and investment opportunities, and we publish tailored and white-labeled investment proposals. To subscribe from InvestGlass.com, you simply enter your credit card information to get a 14-day free trial. If you make money, then InvestGlass is a great deal.

InvestGlassPlatform

Finovate: Tell us about your favorite implementation of your solution.
Gaillard: Independent financial advisers flourishing in London and Zurich were looking for an out-of-the-box solution with CRM and market feeds. Integration took one week to connect with their custodian data. We have a simple promise: If they make more money in one week, then it’s a deal! InvestGlass offers a 14-day free trial for InvestGlass Professional starting at one license £550 per seat per month.

Finovate: What in your background gave you the confidence to tackle this challenge?
Gaillard: As an ex-head of equity sales, I knew that delivering the right financial information at the right time was the best way to increase return on asset. It was not about performance but relevancy. My objective is to empower financial professionals with an automated selling tool to make sure that they will increase the return on relevancy!

Finovate: What are some upcoming initiatives from InvestGlass that we can look forward to over the next few months?
Gaillard: In the coming months, InvestGlass will focus on retail banks and on more alliances with SAAS solution and feeds providers. Since Finovate, at least three feed providers or SAAS companies are calling us per week. Our objective is simple: partner and onboard on InvestGlass—bridge!

Finovate: Where do you see InvestGlass a year or two from now?
Gaillard: Everywhere, mostly banks. FinovateEurope in London has been a fantastic steppingstone to attract prospects.

Finovate Alumni News

On Finovate.com

  • “Finovate Debuts: InvestGlass Built a Robo-Adviser for Advisers”
  • “Intuit Developer Group Drops Financial Data APIs; Partners with Finicity to Ease Transition”
  • “Qumram Raises $2.5 Million to Bring Website Recording to North America & U.K.”

Around the web

  • Ripple opens new office in London.
  • Markit and IHS announce $13 billion merger agreement.
  • Quantopian to launch in Australia.
  • Vibrant Credit Union converts to DNA account-processing platform from Fiserv.
  • Finextra interviews James Redfern, eWise’s global head of sales.
  • PayPal’s Dan Schulman travels to Cuba to see how it can work with the country’s small businesses.
  • Kony updates Kony Visualizer 7.0, releases free starter edition.
  • StreetShares announces SEC approval for Regulation A+ deal.
  • The Evening Show with Simon Rose interviews Trustly’s Chief Commercial Officer.
  • Blackhawk Network’s CEO Talbott Roche receives PYMNTS Innovator Award for “Women Driving Innovation in Payments.”
  • VICE’s Motherboard features ZeroDB. See them live at FinDEVr 2016 on March 29 and 30.
  • Jumio sells assets to Facebook co-founder and early backer, Eduardo Saverin.
  • The Paypers interviews Nuno Sebastiao of Feedzai.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Uber, Green Dot Partner to Help Drivers Get Paid Promptly

Uber, Green Dot Partner to Help Drivers Get Paid Promptly

GreenDot_homepage_Mar2016

Uber is famous for making payment easy for riders. Now Green Dot is making it just as easy for Uber drivers to get paid.

Courtesy of a new partnership between Uber and Green Dot, Uber Checking by GoBank is a new business checking account that will be available to Uber drivers. Part of Uber’s Instant Pay program kicking off in San Francisco, the new debit card is designed to give drivers more flexibility on when they get paid. Drivers will be able to use the card to cash out their earnings instantly at any time, without having to pay transaction fees or maintain a minimum deposit. The card can be used in stores or to withdraw cash free of charge from 42,000 ATMs around the country.

GreenDot_GoBank_stage_FS2013

Pictured (left to right): Green Dot Chief Product Officer Alok Deshpande, and CEO Steve Streit, founder,  demonstrated GoBank at FinovateSpring 2013 in San Francisco.

David Richter, VP of strategic initiatives for Uber, said the goal was to provide drivers with greater flexibility. “Drivers say that having the flexibility to drive when and where they want is a top reason they choose Uber. Drivers often tell us that they’d like to have the flexibility to decide when to get paid, too.”

Steve Streit, founder and CEO of Green Dot, added, “The partnership marries technology, banking, and payments in an innovative way to give Uber driver-partners the flexibility to receive their pay instantly, and also provides an alternative to traditional banking.”

Founded in 1999, Green Dot launched GoBank in beta in January 2013, and demonstrated the technology at FinovateSpring 2013. The company’s products and services are available through its “branchless bank” distribution network of more than 100,000 retailers, financial service centers, and tax-preparation services throughout the United States, including through app stores and online tax-prep providers. Green Dot is headquartered in Pasadena, California.

Finovate Alumni News

On Finovate.com

  • “Uber, Green Dot Partner to Help Drivers Get Paid Promptly”

On FinDEVr.com

  • “Symbiont and Ipreo Team Up to Accelerate the Loan Settlement Process”

Around the web

  • Western Independent Bankers (WIB) picks Bizfi as its exclusive premier alternative finance solution provider.
  • Coinbase adds stop orders to its Coinbase Exchange platform.
  • Markit unveils new tax utility service.
  • Eris Industries chooses Ledger as its blockchain hardware security partner.
  • Medium.com features Klarna and Qapital in a look at building a startup “the Swedish way.”
  • SuiteBox listed among fintechs that are developing tools to help superannuation funds.
  • Envestnet wins the 2016 Technology Innovation Award from the Bank Insurance and Securities Association (BISA).
  • Pakistan’s Soneri Bank selects T24 core banking system from Temenos.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Ledger Launches Blockchain Open Ledger Operating System

LedgerHomepage

A blockchain security company wouldn’t be as secure without its own operating system, which may explain why Ledger launched the Blockchain Open Ledger Operating System (BOLOS) last week.

The new operating system enables developers to build source code for native applications to protect the core against application attacks and to separate the applications from each other. This increased security mechanism means that each application can access only its own memory.

Ledger organized BOLOS into a set of different building blocks. Modules include:

  • Input/Output block to communicate with the outside world and third parties
  • Cryptographic block implementing low-level cryptographic primitives
  • Storage block for on-device storage
  • Wrapping block for external device storage, allowing you to securely bind data to the running BOLOS app
  • Endorsement block providing BOLOS application proof of execution
  • UI block for user presence and confirmation

Access is currently available for the BOLOS implementation on Ledger Trustlet (TEE) on Android. The Ledger Blue smart card hosts the first native implementation of BOLOS, although developer access isn’t available until later this month.

Ledger debuted Ledger Blue at FinovateEurope 2016 in London. Check out our in-depth coverage of the France-based company and interview with CEO Eric Larchevêque.

Finovate Debuts: SuiteBox Introduces Virtual Meeting Rooms for Financial Professionals

Finovate Debuts: SuiteBox Introduces Virtual Meeting Rooms for Financial Professionals

SuiteBox_homepage_Mar2016

SuiteBox provides professionals in financial services and other fields with the kind of multi-channel, interactive experience we’ve always wanted from the internet. With just a smartphone, tablet, or laptop, professionals can build and manage secure, virtual meeting rooms and use these private, virtual spaces for conference calls, document collaboration, screen sharing, embedded web forms, e-signatures and more. Everything in the session can be recorded in full or in part for future reference. The technology is available as both a standalone solution or via a fully integrated white-label API.

“SuiteBox does everything that you can do in a physical meeting and more,” said Ian Dunbar, country manager for SuiteBox Australia.

Company facts:

  • Founded in March 2013
  • Headquartered in Auckland, New Zealand
  • Richard Mannell is CEO

SuiteBox_stage_FEU2016

SuiteBox Australia Country Manager Ian Dunbar demonstrated his company’s technology at FinovateEurope 2016 in London.

In his demonstration at FinovateEurope, Dunbar and his team showed a fully white-labeled virtual meeting space. He demonstrated a sample insurance transaction showing off the platform’s mutually accessible web forms, video conferencing, session recording, and e-signatures. “Importantly,” Dunbar added, “this virtual meeting room is now open and available to be used at any time. They can come back in. They can have a meeting. They could drop documents off for each other to have a look at. They could even leave a video message or a chat message.”

“Effectively that gives you a meeting space that can be used on an ongoing basis,” Dunbar explained. “You don’t have to be back actually having a physical meeting.”

SuiteBox_Ian_Dunbar2We spoke with Ian Dunbar (circle photo), country manager, Australia, during rehearsal day at FinovateEurope. We followed up with a few questions about SuiteBox and how entrepreneurs and businesses can take advantage of the technology.

Finovate: What problem does SuiteBox solve?

Ian Dunbar: SuiteBox is solving one of the biggest challenges of professional services globally. How do you maintain and grow your client relationships, manage and close business and increase efficiency and profitability into your business. All when we are faced with time-poor clients, congested cities, and the need manage paper, post, scanning and signing of documents.

SuiteBox solves all of this by delivering everything you can do in a physical meeting and more, including video meetings, document sharing and collaboration, electronic signing and selective recording.

This is all delivered through the SuiteBox MeetingSpace, a secure private collaboration space that remains permanently open and accessible throughout the relationship life of the professional and their client.

Finovate: Who are your primary customers?

Dunbar: Financial advisers, insurance providers, banks, mortgage brokers, stock brokers, educators; legal, pension fund, and real estate professionals.

SuiteBox_image1

Finovate: How does SuiteBox solve the problem better?

Dunbar: SuiteBox is the only tool globally that combines all the tools to close business and get the job done. SuiteBox eliminates the need to juggle video tools, e-signature tools and emails. SuiteBox is also the only tool that delivers a permanently open MeetingSpace, that allows the participants to enter and leave the space at their convenience, share and transact documents, and only meet via video when needed.

Finovate: Tell us about your favorite implementation of SuiteBox.

Dunbar: SuiteBox has launched a highly integrated solution with Midwinter Financial Services’s AdviceOS adviser desktop in Australia. In this implementation, the Adviser has a seamless experience that allows:

  • the Adviser to schedule virtual meetings and launch SuiteBox from the AdviceOS desktop
  • the Adviser to white label SuiteBox to their own branded MeetingSpace
  • documents to be sourced from AdviceOS and saved directly back to the client record in AdviceOS
  • video records to be stored for future reference, and be easily accessible from the client record within AdviceOS.

Finovate: What in your background gave you the confidence to tackle this challenge?

Dunbar: SuiteBox’s founder and creative director is a world leader in data visualization and founder of several successful interactive media businesses including Terabyte Interactive, now recognized as the oldest multimedia company in the world.

Craig is expert at developing technology strategies to address opportunities. He pioneered the first online real-time 3D graphics for the America’s Cup as co-founder of Virtual Spectator. More recently, Craig established Futuretech that gave rise to One Room, the World’s leading funeral-streaming service.

SuiteBox_image2

Finovate: What are some upcoming initiatives from your company that we can look forward to over the next few months?

Dunbar: We will be integrating with a number of CRM systems, Advice Platforms and Wealth Platforms globally.

We will also be releasing enhancements to the secure MeetingSpace, that will allow participants to utilize the space completely autonomously of being in a meeting. Such as allowing a party to drop off a document, leave a video or chat message, and manage business at any time convenient to them.

Finovate: Where do you see your company a year or two from now?

Dunbar: SuiteBox has recently expanded into the South African market, opening an office in Johannesburg. Throughout 2016, we will expand into the United Kingdom, Europe and North America.


Check out the demo video from SuiteBox from FinovateEurope 2016.

Finovate Debuts: VoicePIN Offers an Easy Biometric Login Solution

Finovate Debuts: VoicePIN Offers an Easy Biometric Login Solution

voicePINHomepage2

While voice biometrics usage is small, it is gaining popularity as a second authentication factor and password replacement. VoicePIN’s easy-to-use voice-authentication system hopes to become the industry standard. CEO Łukasz Dyląg explains it, “Your voice is the most natural and convenient way of communication.”

Company facts:

  • Headquartered in Poland
  • Founded in 2011
  • Offers on-premise solution for enterprise customers
  • Offers a cloud-based API for smaller customers
VoicePINDemoIMGCEO Łukasz Dyląg and Jakub Gałka, R&D director, demoed VoicePIN at FinovateEurope 2016.

At FinovateEurope 2016, the company launched VoicePIN, its multichannel, voice-biometrics solution for IVR, mobile app or website login, and for use during call-center service. VoicePIN offers three main advantages:

  • A better customer experience
  • Enhanced security
  • Multichannel access

LukaszProfileWe chatted with the company’s CEO Łukasz Dyląg (photo circle right) after the demo to discuss the company and future initiatives.

Finovate: What problem does VoicePIN solve?
VoicePIN solves one of today’s issues which is having too many passwords, logins and PIN numbers to remember. Customer experience is currently one of the biggest challenges for every company caring about its customers. We have designed VoicePIN for convenient multichannel user-authentication. Once the user registers his voiceprint, he is able to log in by voice into all available customer channels like a help line, IVR, website or mobile application.

VoicePINChart

Finovate: How does VoicePIN solve the problem better?
VoicePIN enhances the multichannel customer experience by giving the user a chance to use his voice to log in or authorize payments in every interaction field. Our simple API can even be integrated with IoT devices. Moreover, the enrollment process can be passive, so the voiceprint is generated from the previously collected recordings and the user doesn’t have to engage in this step. We have designed our system as really easy to integrate and install. No matter which deployment model the client chooses, he can integrate it on his own.

Finovate: Who are your primary customers?
VoicePIN is available as an on-premise or SaaS model. On-premise is designed for banks, telcoms, insurance companies and state or self-government institutions, while our SaaS solution is an opportunity for web platforms, e-commerce, mobile applications or IoT devices to use the advantages of cloud-based voice biometrics.

Finovate: Tell us about your favorite implementation of your solution.
We had the pleasure to deliver voice biometrics technology in the first such deployment in mobile banking in Europe. Our system operates in Smart Bank’s mobile application, available for both individual and business customers. Since the implementation, they can simply log into their accounts just by saying the set phrase.
The other impressive implementation covered 10,000,000 voiceprints in the Polish Ministry of Finance. This deployment was really challenging. Voice authentication was deployed to improve taxpayer service.

MinistryofFinance

Finovate: What in your background gave you the confidence to tackle this challenge?
We were ready for it as we knew our system works fine and meets the high-level security requirements. It is also scalable, so implementing the 10,000,000 voiceprints was not a problem at all.

Finovate: What are some upcoming initiatives from VoicePIN that we can look forward to over the next few months?
In the coming weeks we will launch VoicePIN as-a-service web platform. It will be the first off-the-shelf voice biometrics service available for smaller B2B enterprises. By this move we want voice biometrics to be no longer associated as severe, complicated, and difficult-to-use technology. Our easy-to-install API is designed to work fine in every customer interaction channel.

Finovate: Where do you see VoicePIN a year or two from now?
We would like to see a broad usability of voice biometrics as a simple, natural and convenient way of authentication and more. We believe that soon our system will work in the different areas such as Internet of Things, intelligent vehicles, houses and other fields where hands-free voice operation is very useful.