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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
A holiday-shortened week begins with news of an acquisition, a new partnership, and a new solution to enhance lender-borrower communication. Be sure to check back all week long for updates on the latest headlines in fintech.
With markets near all-time highs and Bitcoin teasing the $100,000 mark, investors have become increasingly interested in new opportunities to diversify their investments, reduce risk, and grow their wealth. Unfortunately, there are many assets — from cryptocurrencies to real estate to art — that can be difficult for investors to access and incorporate in their overall investment plan.
In this month’s column, I caught up with Scott Harrigan, President of Alto and CEO of Alto Securities. Alto provides a self-directed investment platform that empowers investors to build their wealth by investing not just in stocks, but also in alternative investments, including cryptocurrencies. The platform supports more than 27,000 investors and has more than $1.4 billion in assets under custody.
Alto has three primary divisions: Alto Solutions, a self-directed IRA administrator; Alto Securities, a wholly-owned registered broker-dealer; and Alto Capital, an exempt reporting advisor that provides alternative investment opportunities to accredited investors. Alto Solutions made its Finovate debut at FinovateFall 2023 in New York with founder and CEO Eric Satz leading a demo of the company’s Alto IRA offering.
In this conversation, Harrigan talks about the pain points investors have when trying to integrate alternative investments into their portfolios and what Alto does to help resolve these issues. We also talked about the opportunities a growing number of investors are seeing in crypto and the challenge of making historically difficult-to-access private investments available to a broader community of investors.
Headquartered in Nashville, Tennessee, Alto was founded in 2015.
What problem does Alto solve and who does it solve it for?
Scott Harrigan: Alto aims to lower the barrier to entry for alternative investments, making alternatives available within an IRA so investors can diversify their retirement savings, reap the benefits of reduced volatility, and have the potential to increase returns. Alto IRA account users can benefit from tax-advantaged investment options in a wide range of alternative assets, including private equity, venture capital, real estate, art, crypto and more, providing them with the opportunity to diversify their investment portfolio while planning for retirement.
How does Alto solve this problem better than other companies or solutions?
Harrigan: With the goal of lowering the barrier to entry, Alto addresses these two pain points: investors want to understand their various alternative investment options and they want easy access to these types of investments in a streamlined platform.
Alto is the only digitally native self-directed IRA provider with multiple alternative investment options. This is unique because many legacy IRA providers have been around for decades and continue to operate in the same fashion they always have, showing no urgency to grow or evolve. They are overlooking the importance of the digitally-oriented experiences that individuals demand these days. Alto understands the importance of being digital-first and bringing a seamless and enjoyable experience to investors.
As for providing multiple alternative investment options, we are forging diverse opportunities in how and where individuals invest their retirement dollars. Alto offers Traditional, Roth, and SEP IRAs so investors can select the right vehicle for their money based on their unique goals, and individuals have the option to put their retirement funds toward anything from biotech to bitcoin, wine to whiskey, and farmland to fine art.
Who are Alto’s primary customers and how do you reach them?
Harrigan: Our goal is to bring alternative investments to everyday investors, and we do this by removing the hurdles that have long prevented them from investing in this sector. There are three areas key to our success in expanding access and awareness. The first is expanding the number and type of investment opportunities offered, so that individuals have freedom of choice and can identify what options are right for them. The second is creating a user-friendly digital experience that makes investing in alternatives more approachable. Last, but certainly not least, is providing education, and disseminating more information and resources to help investors make confident investment decisions.
In addition to expanding our reach more broadly, we also curate opportunities for accredited investors. This past year, we launched Alto Marketplace, a new part of the Alto platform dedicated to curating private alternative investment opportunities for accredited investors. The platform allows eligible investors to invest in historically difficult-to-access private investments which are curated specifically by Alto. Investors now have access to private equity, venture capital, real estate, fine wine, art, and more, all in one platform.
Can you tell us about a favorite implementation or deployment of your technology?
Harrigan: Our technology provides investors access to unique investment opportunities in the alternatives space within an IRA. We provide opportunities for investors to build wealth beyond the stock market and diversify their retirement portfolio with alternative investments.
As part of our commitment to enabling individuals to invest in a wider variety of alternative assets, we were proud to go live with the Alto Marketplace this past year. Marketplace enables Alto’s users to enjoy a streamlined, consolidated investing experience as they explore offerings that range across a variety of different asset classes. Accredited investors can benefit from alternative assets that may offer portfolio diversification and a chance of achieving long-term financial stability in today’s volatile market.
What in your background gave you the confidence to tackle this challenge?
Harrigan: My experiences have helped me become deeply familiar with SEC and FINRA guidelines, critical to bringing fair, transparent and compliant opportunities to the everyday investor. Having worked in private markets for the past seven years, I gained a much deeper understanding of how alternative asset investment structures work and how we could work within regulatory guidelines to provide the access that we have today. Creating special purpose vehicles is complex, but we do it because we want to bring a modernized and simplified experience for investing in alternatives.
You recently announced a partnership with SignalRank? Why team up with SignalRank? What will this partnership accomplish?
Harrigan: As mentioned, we launched Alto Marketplace to curate exciting private alternative investment opportunities for investors. Partnering with SignalRank, the first private markets index made up of preferred Series B shares in high growth venture-backed companies, is in line with our commitment to provide investors with wider access to investment opportunities that, by nature, were formerly more exclusive.
We have had prior venture capital opportunities through our Marketplace, but SignalRank is unique in that its algorithm has successfully predicted successful transitions of Series B startups to billion dollar companies. This partnership will help us accomplish our goal to bring unique strategies that aren’t more widely publicly available, and have been largely limited to ultra-high-net-worth individuals and institutional investors, to more investors. Alto’s special purpose vehicles bring investors these opportunities at lower thresholds, for example by lowering the minimum investment to $25,000 whereas typically it might be closer to $500,000 or even higher.
What excites you about the growth of the alternative asset market? Is there an education gap to be covered in order to get more eligible individual investors interested in alternative assets?
Harrigan: I am excited about how we’re in the early days for the alternatives space. The industry is just starting to recognize how big alternative investments will become in the next five years. If you don’t know what this business is about, you’re going to need to, because this is where wealth management is headed in the next five years.
Because we are in the early days, there is absolutely an education gap. Our original study found that a lack of familiarity with alternative investments was the most significant barrier to investing in these assets as part of a diversified retirement portfolio. One common misconception is that the long-term nature required of some alternative assets is a drawback. However, there is a definite advantage in combining the tax efficiency of self-directed IRAs with the extended investment horizons of alternatives. This long-term alignment allows investments to compound and realize strong returns.
As alternatives are poised on this incredible growth trajectory, we’re excited to be ahead of the curve in providing education on how Alto IRA account users can benefit from tax-advantaged portfolios and outsized returns.
What are your goals for Alto? What can we expect to hear from you in the months to come?
Harrigan: In 2025, we expect to bring a much larger variety of alternative investments to our platform. In 2024, we launched 15 deals, so we expect to continue on this momentum and bring investors even more optionality and choice.
We’re also keeping an eye on the preferences of Gen Z and Millennials, two groups that research shows are engaging with investments differently than the generations before them. Notably, those aged 21 to 43 are currently more likely to choose alternatives over stocks.
Last, we will continue to advance our proficiency in how we educate investors. We feel a significant obligation to provide investors with as much information as possible so that they can make informed, confident decisions about their retirement savings. In line with this strategy, we plan to focus on scaling information about and access to Alto CryptoIRA. Crypto presents an immense opportunity for investors to diversify their portfolios and realize greater returns. We want to make more individuals aware of the opportunity they have to invest in crypto as part of an IRA.
Looking for some entertaining and insightful listening this holiday week? Greg Palmer and the Finovate Podcast have you covered!
This week the Finovate blog is sharing Greg’s conversations with seven of the eight Best of Show winning companies from FinovateFall 2024. From discussions about the growing importance of innovation in helping banks and other FIs meet ever-changing compliance requirements to the challenge of call-center security and defending against AI fraud, this latest round of interviews from the Finovate Podcast share insights and accomplishments from some of fintech’s finest.
“FinovateFall’s Best of Show winners come from different backgrounds and contain a wide range of solutions, but they all have one thing in common: they were able to capture the attention of our audience in a very competitive landscape,” podcast host Greg Palmer said. “Hear more of their stories and find out why they’re worthy of your attention too.”
Greg Palmer and Neepa Patel of Themis talk about compliance administration and how fintechs and financial services companies can avoid becoming a target for regulators. EP 238.
Greg Palmer interviews Rithwik Pattikonda of CardLift on payments via browser extensions. EP 237.
Podcast host Greg Palmer talks with Daniel and Joseph Ahn of Delfi on the dangers of balance sheet risk and its macroeconomic impact. EP 236.
Greg Palmer and Bancography’s Steven Reider discuss the importance of physical branches and making sure they are in the right places. EP 235.
Greg Palmer talks about call-center security and AI-based fraud with Illuma’s Milind Borkar. EP 234.
Credit Mountain’s Nathan Pinto talks about the “warm decline” and relationship-building with podcast host Greg Palmer. EP 233.
Greg Palmer and Eko’s Mart Vos discuss a new approach to bringing investing capabilities inside FIs. EP 232.
Brazil-based digital bank Nubank is considering moving its legal domicile from the Cayman Islands to the U.K.
The domicile move is pending approval from HM Revenue & Customs, as part of the U.K.’s efforts to attract tech companies.
The potential move involves legal and tax registration changes rather than relocating management or operational offices, offering potential benefits like a favorable tax environment and better access to international markets.
According to a Bloomberg report yesterday, digital bank Nubank is considering moving its legal domicile to the U.K. This would shift the Brazil-based company’s domicile from the Cayman Islands, where its current holding company is based.
If finalized, the move, which is still pending approval from the U.K.’s HM Revenue & Customs authority, would be part of the U.K.’s initiative to bring more tech companies into the country.
“Nubank continuously reviews its corporate legal structure to align with the footprint of its operations,” a Nubank spokesperson said in a statement. “At this time, no decision has been made regarding the redomiciliation of Nu Holdings Ltd. or any other legal entities within our group. As a publicly traded company, we are committed to transparency and will follow standard communication protocols if and when any such decisions are made.”
Relocating a domicile location is different from shifting headquarters location. The latter would mean moving primary executive offices and central operations to the headquarters location. A headquarters change would impact where the company’s management and administrative functions are based, while a domicile change would primarily come with tax implications.
Moving its domicile to the U.K. would involve Nubank changing its legal registration and tax residency to the U.K. This shift would subject the company to U.K. corporate laws and tax regulations, which could potentially come with benefits, such as a more favorable tax environment or enhanced access to international capital markets.
Since it was founded in 2013, Nubank serves 92 million customers in Brazil, over 7 million in Mexico, and close to 1 million in Colombia. The company surpassed 100 million customers earlier this year and has a strong foothold in Brazil, where its app is found on the phones of around 60% of all Brazilian adults. Nubank, which went public on the New York Stock Exchange in 2021, has a current market capitalization of $65.7 billion.
LendingTree has partnered with insurtech Coverdash to integrate small business insurance into its platform.
Adding insurance solutions complements LendingTree’s existing SMB loan products by helping insured businesses qualify for more financing due to their lower risk profile.
The partnership also strengthens LendingTree’s position as a one-stop shop for SMB financial needs, while helping Coverdash expand its reach through a trusted, established brand.
Online loan marketplace LendingTree has partnered with SMB-focused insurtech broker Coverdash to offer LendingTree’s business clients small business insurance. The ability to add Coverdash’s insurance options will be embedded into LendingTree’s platform.
This partnership strengthens LendingTree’s connection with small business owners by broadening its SMB offerings beyond loans to include insurance solutions. LendingTree anticipates that this product expansion will complement its existing SMB loan products, as insured businesses typically present a lower risk profile, enabling them to qualify for additional financing. For Coverdash, today’s partnership with a trusted, established brand like LendingTree will broaden its reach and cement its role as a small business insurance provider.
“We’ve always played an integral role in helping small businesses get off the ground with our loans and financing programs, so offering business insurance was the natural next step,” said LendingTree General Manager, Small Business & Student Loans, Jenn Ash. “This partnership with Coverdash deepens our commitment to supporting our customers’ growth, reinforcing our position as their trusted, long-term partner for all of their financial services needs.”
North Carolina-based LendingTree maintains a marketplace of over 600 financial partners that offer a wide range of personal loans, mortgages, auto loans, and credit cards, and more. By enabling consumers to compare competitive rates and terms, LendingTree empowers individuals to make informed financial decisions. Since it was founded in 1998, the company has served over 120 million customers.
“LendingTree’s legacy in financial services is unmatched, and we’re incredibly proud to have our embedded experience power their expansion into business insurance,” said Coverdash Co-founder and CEO Ralph Betesh. “Meeting financial requirements while starting a business is complex – our partnership lets business owners easily access trusted resources in one place at every stage of their company’s life cycle.”
Founded in 2022, Coverdash is a newcomer to the insurtech space, which is typically dominated by more established companies. Based in New York, Coverdash is licensed in all 50 U.S. states to provide insurance solutions tailored to small businesses, including freelancers, e-commerce operations, and startups. Its offerings span general liability, workers’ compensation, cyber insurance, and more. Earlier this year, the company secured $13.5 million in Series A funding, bringing its total funding to $16 million, according to Crunchbase.
Amundi Technology has agreed to acquire aixigo in a deal valued at $157 million.
Amundi will leverage the acquisition to strengthen its role as a leading technology and services provider in the asset management space.
Aixigo last demoed its technology on the Finovate stage at FinovateFall 2018 in New York.
Amundi Technology, an asset manager based in France, has acquired German wealth management platform provider aixigo. The transaction has been valued at $157 million (€149 million).
The acquisition is designed to help banks and financial institutions integrate technological solutions into their IT infrastructures faster. Adding aixigo will help Amundi develop further as a technology and services provider, enabling the firm to offer a more comprehensive range of services. The acquisition will also expand Amundi’s geographical reach thanks to aixigo’s customer base in Germany, Switzerland, and the U.K.
“Joining Amundi Technology presents aixigo with a unique opportunity to expand our service offerings and leverage Amundi’s expertise, allowing us to become the undisputed European leader before gradually extending our reach into Asia, a vision that perfectly aligns with our values and ambitions,” aixigo CEO Arnaud Picut said.
Founded in 1999, aixigo offers modular, intuitive wealth management technology. The company’s aixigo:BLOXX wealth management platform is a fully customizable solution that enables financial services providers to design wealth management services that fit their specific requirements and preferences. Portfolio analysis and reporting, digital portfolio management, risk management, financial planning, and investment advice are among the features of aixigo’s high-performance, API-based platform.
With a staff of 150, aixigo serves more than 20 clients representing more than $1.05 trillion (€1 trillion) in assets under management. The company reports that 60,000 advisors use aixigo’s technology on a daily basis for everything from client onboarding to report generation. Amundi is a leading European asset manager with 100 million retail, institutional, and corporate clients. A subsidiary of the Crédit Agricole Group, Amundi manages $2.3 trillion (€2.2 trillion) in assets.
“With the addition of new expertise, which has already been adopted and recognized by leading financial firms, we will continue to roll out new innovative services, and play an active part in the development of the financial advisory and wealth management sector,” Amundi Chief Executive Officer Valérie Baudson said. “This transaction will create significant value for our clients, partners, and shareholders.”
Headquartered in Aachen, Germany, aixigo made its Finovate debut at FinovateEurope 2017. The company most recently demoed its technology before Finovate audiences at FinovateFall 2018 in New York.
Google Pay is adding Afterpay and Klarna to its checkout flow, complementing its existing partnerships with Affirm and Zip.
Adding more BNPL options at the point of sale will help increase conversion rates and average order values.
By offering four BNPL options, Google Pay solidifies its edge over Amazon, which currently provides Affirm as its sole BNPL provider at checkout.
Google Pay is doubling down on buy now, pay later (BNPL) options at checkout. The company announced today that it is adding Afterpay and Klarna to its checkout flow at select merchants. The move will offer consumers more flexible payment options when they use Google Pay.
“People shop on Google more than a billion times per day, and consumers are increasingly looking for more choice and flexibility when it comes to their payment options,” said Google Pay Senior Director Drew Olson. “By teaming up with pay over time providers like Klarna, we are able to give Google Pay users more payment options when checking out, while providing merchants with another tool to drive growth.”
Adding Afterpay, which has 24 million active users, and Klarna, which has 85 million active users, will not only offer more ways to pay but may also lead to increased conversion rates and higher average order values. Customers are more likely to make larger purchases when offered flexible payment solutions.
“Afterpay’s integration with Google Pay comes at the perfect time as next-gen shoppers are fueling mainstream use of BNPL, mobile commerce, and digital wallet use,” said Afterpay and Cash App Head of Global Partnerships Tanuj Parikh. “We are excited to expand our BNPL to Google’s network, creating the best and most streamlined customer shopping experience that meets all the needs of this younger consumer set.”
While Afterpay is now available on Google Pay, Klarna will launch with select merchants in 2025. The company aims to expand the BNPL options to more merchants in the future.
Today’s news comes about a year after Google unveiled that it partnered with Zip and Affirm, two other major BNPL players, to offer Google Pay users BNPL options. While offering four BNPL options at the online point of sale sounds excessive, not all merchants offer every BNPL option at checkout. The selection of BNPL providers is dictated by the agreements between Google Pay, the BNPL services, and the individual merchants.
By expanding its roster of BNPL options, Google Pay strengthens its competitive edge against Amazon, which currently limits point-of-sale BNPL offerings to Affirm. While the exclusivity agreement between Amazon and Affirm ended last year, Amazon has yet to collaborate with additional BNPL providers. Google Pay’s strategic decision to double its BNPL offerings may prompt Amazon to diversify its own consumer payment options.
This week in 5 Tales from the Crypto we look at a pair of acquisitions, an expansion into a new market, new guidelines for crypto providers, and a new solution for executing cryptocurrency swaps.
Crypto.com acquires Australia’s Fintek Securities
Cryptocurrency trading platform Crypto.com has acquired brokerage service and trading company Fintek Securities. Terms of the transaction were not disclosed.
The acquisition will help Crypto.com extend its services to crypto traders and investors in Australia. Fintek Securities holds an Australian Financial Services license and is regulated by the Australian Securities and Investments Commission.
“The path of the Crypto.com roadmap is to ambitiously expand our offering by providing customers (with) the most comprehensive set of financial services, and this acquisition is the latest step in that journey,” Crypto.com CEO Kris Marszalek said. “The goal is to create one destination for all financial services where users can simplify their experience and maximize rewards.”
Crypto.com offers eligible customers financial products including deposits, derivatives, securities, foreign exchange, managed investment schemes, and more. Investors and traders on its platform can buy Bitcoin, Ethereum, and more than 350 other cryptocurrencies. They can also access, manage, and spend their funds at any time using their Crypto.com Visa Card, which offers 5% cash back on all purchases.
Founded in 2016, Crypto.com has its corporate headquarters in Singapore and American headquarters in Tyler, Texas. The company serves more than 100 million customers around the world, and is a leader in regulatory compliance, security, and privacy in the crypto space. Crypto.com’s latest acquisition comes less than a month after it announced the purchase of SEC-registered broker-dealer Watchdog Capital. In August, Crypto.com addedPayPal as a payment method to fund cryptocurrency purchases on its platform.
Cryptocurrency platform Gemini goes live in France
Virtual Asset Service Provider (VASP) license in hand, cryptocurrency platform Gemini has gone live in France. The platform secured its VASP registration earlier this year, and this week announced that it is taking advantage of growing interest in crypto in France to begin operations in the country.
Gemini Head of Europe Gillian Lynch wrote on the company’s blog that the percentage of crypto owners in France has grown to 18%, a two-point increase since 2022. Gemini’s 2024 Global State of Crypto report further revealed that trust in crypto is higher in France (23%) compared to both the U.S. (21%) and the U.K. (19%). Additionally, most crypto owners in France (62%) are so-called HODLers who see their holdings as part of their long-term investments rather than as short-term trading vehicles. Nearly half of those responding bought their first crypto assets more than three years ago.
“Gemini’s entry into France is a strategic choice for our next phase of growth,” Lynch wrote. “France’s proactive engagement with and support of the crypto sector has fostered the development of a crypto hub, making it a key market for us.”
Lynch credited regulators for much of the positive sentiment in France toward crypto. Specifically, Lynch pointed to France’s VASP regime, as well as the European Union’s passage of the Markets in Crypto Assets regulation (MiCA) in 2023. MiCA provides a comprehensive framework and regulatory guidance for E.U. companies involved in digital assets.
“We believe in empowering individuals through crypto, and our expansion into France marks a significant milestone in our mission to make crypto accessible to everyone,” Lynch said. “Gemini’s research into the French market shows its growing interest in digital assets. (A) robust regulatory framework presents a unique opportunity to introduce our platform to the trading community and extend our presence in the European market over the coming months.”
Founded in 2015, Gemini is headquartered in New York.
EBA publishes new regulations for crypto providers
The European Banking Authority (EBA) has issued two sets of guidelines that specify measures that Crypto Asset Service Providers (CASPs) and Payment Service Providers (PSPs) must adhere to when transferring funds or cryptocurrencies. In effect as of December 30, 2025, the regulations will require CASPs and PSPs that transfer funds or crypto assets to use a reliable screening system that will ensure compliance with their “restrictive measures” obligations.
“These Guidelines clarify how restrictive measures policies and procedures interact with financial institutions’ wider governance and risk management frameworks, to avoid operational and legal risks for financial institutions and ensure an effective implementation of restrictive measures,” the EBA wrote.
Further, CASPs and PSPs must screen relevant information to manage the risk that entities or individuals could violate the EU’s restrictive measures or seek to circumvent them.
The new compliance requirements are designed to address perceived vulnerabilities in the banking system that can lead to both legal and reputational risks for financial institutions. This can weaken the effectiveness of the E.U.’s restrictive measures regime and, ultimately, destabilize the region’s financial landscape.
The regulations build on legislation first issued in 2021 by the European Commission as part of a reform of the EU’s Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) program. These regulations, adopted in June of last year and going into effect on December 30 of this year, include a proposal for new rules with regard to fund and crypto asset transfers.
Coinbase acquires Utopia Labs
Digital currency wallet and platform Coinbase announced that the team from Utopia Labs will join its efforts to enhance Coinbase’s onchain payments roadmap within Coinbase Wallet.
“The Utopia team has been on the ground floor building onchain payments products for years. We’re pumped for them to join us to accelerate our goal of bringing low-cost, fast, and global payments to everyone around the world,” Coinbase Head of Base and Coinbase Wallet Jesse Pollak wrote on the company’s blog. “Together, we’ll create a future where individuals and businesses large and small use onchain payments to make their lives better every day.”
Specifically, the Utopia Labs team will join Base, Coinbase’s decentralized Ethereum Layer 2 scaling network. Base provides a secure, low-cost, and developer-friendly way to build decentralized apps onchain. Coinbase Wallet enables users to store and manage all of their digital assets — from cryptocurrencies to NFTs — as well as multiple digital wallets in a single location. The wallet provides support for hundreds of thousands of coins, as well as many decentralized apps, and can readily be funded from bank accounts, local payment options, or card payments in more than 130 countries.
As Pollak explained, the connection between the acquisition, Base, and Coinbase is a strong one. “There’s a natural flywheel here,” Pollak said. “Base is supporting developers who build onchain apps, those apps attract users onchain, Wallet onboards those users, and in turn more users incentivizes more developers to build onchain.”
Operating in more than 100 countries, Coinbase supports $185 billion in quarterly volume traded on its platform, and safeguards $273 billion in assets. The company was founded in 2012 and made its Finovate debut at FinovateSpring 2014. Brian Armstrong is CEO.
Earlier this month, Coinbase launched a new engineering hub in Singapore to support the local developer community. Also in November, Coinbase introduced USDC Rewards for Coinbase Wallet users. The new program enables them to earn 4.7% APY by holding USDC onchain in their wallets. Rewards are paid directly into user wallets on Base every month. Currently available “in most regions” around the world, U.S. Coinbase Wallet users are gaining access to the service this week.
Nubank introduces cryptocurrency swap tool
Brazilian fintech giant Nubank has introduced a new solution to help simplify cryptocurrency transactions for its customers. The new tool enables Nubank customers to trade Bitcoin, Ethereum, Solana, and Uniswap for the digital dollar USDC and vice versa.
“Swap is in demand by customers as they start including crypto assets into their strategies,” Nubank Executive Director of Cryptocurrencies and Digital Assets Thomaz Fortes said. “The initial implementation involving USDC and the four most popular cryptos is a way to ensure potential profits from value appreciation without losing market position and with a lower fee compared to selling for value in reais.”
Integrated into the firm’s Nubank Cripto solution, the new functionality will be released over the coming weeks. Additional token pairs will be introduced within the next few months.
Founded in 2013 and headquartered in São Paulo, Brazil, Nubank made its Finovate debut at our developers conference, FinDEVr New York in 2016. Today, Nubank offers one of the largest digital banking platforms in the world. In fact, the company’s swap tool news arrives a few days after it reported reaching the 100 million customer milestone in Brazil. This figure represents 57% of the country’s adult population. Nubank also recently noted major gains in other Latin American markets, reporting nearly nine million customers in Mexico and more than two million in Colombia.
Blackhawk Network (BHN) is transitioning Mastercard’s open-loop prepaid products from plastic to paper-based materials, aligning with Mastercard’s goal to eliminate PVC plastics from payment cards by 2028.
As of 2022, 60% of BHN’s physical cards were already paper-based, with the company aiming for 75% by the end of 2023, supported by collaborations with global partners.
Today’s collaboration follows a similar partnership with Visa that was formed in 2023.
Branded payments provider Blackhawk Network (BHN) announced this week it is partnering with Mastercard, transitioning its network-branded open-loop prepaid products from plastic to paper-based materials.
The move will help support Mastercard’s commitment to remove first-use, PVC plastics from payment cards on its network by 2028. It also supports BHN’s sustainability efforts. The California-based company has offered paper-based and recycled products since 2017, and made a pledge in 2022 to convert most of its own original card products to digital or paper.
“Since making our 2022 pledge, we have moved at lightning speed to deliver—and have successfully done so,” said BHN CEO and President Talbott Roche. “As of the end of last year, 60% of the physical cards in our network had been transitioned to paper-based materials, and we are well on our way to achieving our original goal of converting 75% by the end of this year. Taking those initiatives a step further, we are continuing to seek out collaborations with partners like Mastercard, banks, merchants, other card issuers, and manufacturers that operate on a global scale.”
BHN reports that paper-based cards still offer convenience and reliability while posing minimal disruption to consumers, retailers, and issuers. The company is continuing to invest in research and development that will enable the use of paper materials in other channels, including print-on-demand production formats.
“Mastercard’s reach, combined with our own, puts us in a rare position to not only reduce our footprint, but also to lead by example for other companies. We will continue to encourage more businesses to join our efforts and responsibly reduce the environmental impact of the products we use and consume,” added Roche.
The move toward sustainability isn’t the first effort from BHN or major card companies. Last year, BHN announced a partnership with Visa where BHN was helping the card giant transition its open-loop prepaid cards from plastic to sustainable paper-based materials.
Swapping out plastic in favor of paper cards is a good move for prepaid cards, which are often used once or twice and then disposed of. However, it is unlikely we will ever see paper credit or debit cards. Even if they are made to be durable enough to withstand daily transactions, consumers seem to favor thicker plastic and even metal cards, which offer a sense of status and exclusivity.
Credit union credit card issuer Collabria Financial Services has teamed up with digital identity verification fintech Trulioo. The Canada-based card issuer will leverage Trulioo to streamline the verification process for new cardholders.
With Trulioo’s verification capabilities, Collabria will enhance its ability to provide fast, compliant, and automated onboarding experiences. Trulioo will fully automate Collabria’s Know Your Business (KYB) review process, complementing its existing Know Your Client (KYC) workflows.
This is particularly impactful given Collabria’s vast reach, serving 98% of Canadian credit unions, which means the benefits of this partnership will extend to millions of credit union members
“The partnership with Trulioo marks a pivotal step forward in enhancing our security measures, while delivering a more streamlined, customer-centric process,” said Collabria CEO Jean-Marc Handfield. “With their cutting-edge technology, we’re elevating our measures against fraud and ensuring a faster and most importantly, safer, more secure experience for our cardholders.”
Trulioo helps organizations verify over 5 billion people by providing real-time verification for a range of identification documents and business entities. Its platform supports more than 13,000 ID documents and 700 million business entities across 195 countries. Additionally, Trulioo conducts checks against over 6,000 watchlists to ensure comprehensive verification.
“At Trulioo, our focus is on providing industry-leading solutions that meet the evolving needs of the payments industry,” said Trulioo CEO Steve Munford. “By combining our intelligent technology with Collabria’s expertise, we’re confident in our ability to enhance their verification processes, improve onboarding outcomes, and open windows of possibilities for their partners and members.”
Earlier this year, Trulioo partnered with Mastercard to integrate Mastercard’s identity solutions into its Person Match and Risk Intelligence products. This collaboration provides Trulioo with access to identity and risk scores through a customizable, user-friendly dashboard, expanding its offerings beyond API-based products and further streamlining its onboarding processes.
Headquartered in Canada and founded in 2011, Trulioo has raised $475 million. The company has demoed at 10 Finovate events, most recently showcasing its identity platform at FinovateEurope 2023.
Global payments have been gaining popularity in fintech over the past few months. There is increasing demand for faster, safer, and cheaper payment opportunities as cross-border trade activity escalates.
As McKinsey points out, however, payments are becoming disconnected from users’ accounts as platform-as-a-service (PaaS) and embedded payments models rise in popularity. These models, which often provide a more seamless and tailored customer experience, may pose a challenge for banks. That’s because, in many cases, banks may need to build new businesses to keep their existing customers.
In its latest report, McKinsey offers data highlighting the growth of global payments revenues and details six trends that will define the next five years in the global payments landscape. While the report is full of valuable stats. Here are the points that I found most notable.
Historical unicorns prove promising
Over the past 10 years, the number of payments unicorns grew from 39 to 384, a group that boasts a combined valuation of $1 trillion. Though decreased funding and downrounds have slowed the growth of new payments unicorns, their track record has proven that, when the fintech sector begins to boom again, we will likely see a boost in high-value payments fintechs.
Growth of global payments revenue
Last year, the global payments industry processed 3.4 trillion transactions worth $1.8 quadrillion that generated $2.4 trillion in revenue. While this revenue figure has grown 7% each year since 2018, McKinsey estimates the growth will slow to 5% per year for the next five years.
Cash usage tanks
Since 2019, cash usage across the globe has dropped by 20%. The report notes that global cash usage continues to decline at 4% a year, but developing economies are experiencing a faster rate of decline than that of the U.S., where card usage has long been popular. While this report doesn’t mention it, countries with government-led payment schemes such as India (with UPI) and Brazil (with PIX) are also seeing a major decline in cash payments. In India, while cash payments still account for 60% of consumer expenditure, digital payments have doubled in the past three years.
CBDCs are more relevant than ever
According to the report, “More than 90% of central banks are pursuing or considering central bank digital currency (CBDC) projects, and more than 30 have rolled out pilots.” This figure was quite surprising, as I haven’t looked into CBDC projects since 2021, when only 43 countries were exploring the use of a CBDC. Despite U.S. hesitation to pilot a CBDC, I think we’ll see more discussion on the topic in 2025 as crypto grows and the environment becomes more crypto-friendly.
We know fraud is up, but by how much?
McKinsey’s report estimates that losses from global payment card fraud will reach $400 billion over the next ten years. Regulators have stepped up their efforts by increasing pressure on banks to comply, and as a result AML fines reached an all-time high, soaring past $6 billion last year.
Check out the entire McKinsey report for a better picture of today’s global payments landscape. With trends like embedded payments, declining cash usage, the increasing relevance of CBDCs, and the ever-present threat of fraud, players in the payments industry will need to not only innovate, but also to collaborate to remain competitive.
Qover, an insurtech based in Brussels, Belgium, has partnered with Mastercard to provide return shipping cost protection when retailers do not offer free returns.
The service is available to Mastercard credit cardholders in Belgium and Luxembourg; Qover plans to expand the service to additional European countries.
Qover made its Finovate debut at FinovateEurope 2018 in London.
Belgium-based insurtech Qover, which made its Finovate debut at FinovateEurope 2018, has teamed up with fellow Finovate alum Mastercard to enhance the online shopping experience for Mastercard credit cardholders in Belgium and Luxembourg. Via the partnership, Mastercard will leverage Qover’s technology to provide return shipping cost protection to refund shipping fees when retailers do not offer free returns.
Qover’s platform makes return protection both easy and accessible. A combination of automation and advanced data extraction, driven by AI, enables users to find coverage details or submit a claim with just a few clicks and get instant updates on the status of their claim. Mastercard’s return protection reimburses shipping costs for returns, covering up to $31 (€30) per return, with a maximum of three claims or up to $95 (€90) per cardholder per year.
“Embedded protection is becoming a strategic tool for businesses to enhance customer value and build loyalty,” Qover Co-founder and CEO Quentin Colmant said. “We’re honored by Mastercard’s trust and are excited to bring this innovative solution to their cardholders.”
Qover provides an embedded insurance orchestration platform that empowers companies to embed insurance into their core offering. The company’s modular platform can accommodate any product or distribution channel and leverages automation and both GenAI and OCR technology to provide advanced data extraction that streamlines key components of the claims process.
Available in more than 32 countries in Europe, Qover offers a wide range of insurance solutions including accident, mobility, travel, property, and purchase insurance. The company is planning to add trip cancellation and motor third party liability (MTPL), as well as coverage for accidental damage, breakage, or theft of high-value belongings such as mobile devices and appliances, in the near future. The newly announced service is available to Mastercard credit cardholders in Belgium and Luxembourg; Qover plans to expand the service to additional European countries.
“We’re excited to unveil this new solution in collaboration with the rising star of European insurtech, Qover,” Mastercard Belgium and Luxembourg Country Manager Henri Dewaerheijd said. “This unique protection reinforces the value of Mastercard credit cards for online purchases and enhances the online shopping experience for our Belgian and Luxembourg cardholders.”
Founded in 2016 and headquartered in Brussels, Qover made its Finovate debut at FinovateEurope 2018. More recently, Qover was featured in CNBC and Statista’s roster of the world’s top 150 insurtechs. This summer, the company announced its entry into the motor insurance market in Ireland. Qover has raised more than $71 million in funding, according to Crunchbase. The firm includes Zurich Global Ventures and BlackRock among its investors.
