The CA Consumer Privacy Act Went into Effect While You Were on Vacation

The CA Consumer Privacy Act Went into Effect While You Were on Vacation

If you’re unfamiliar with the California Consumer Privacy Act (CCPA), you might want to stop catching up on email you missed over the holiday and focus on this new regulation. Here are a few highlights of California’s new law, which went into effect yesterday.

CCPA grants California residents new rights when it comes to their data and privacy. Essentially, this group of consumers are now entitled to know what data businesses collect about them, where they received it, how they plan to use it, who they have shared it with, and if it will be sold.

Here’s are some take-aways of what fintechs need to know now that the new rule has taken hold:

What’s required of you

Essentially, California consumers have the right to receive a report of their personal information that a business has collected on them for the past year, the right to have that data deleted, and the right to limit the sale of their data to third parties.

All of this means that in addition to tracking consumer data, businesses are also responsible for reporting where the data came from and where it’s going.

CCPA may not apply to you

The state of California has almost 40 million residents, and if you’re conducing business in the U.S., you likely have clients there. And even if you don’t, CCPA grants the new privacy rights to all California residents as defined by income tax, even if they are not currently living in the Sunshine State. In contrast, those living in California but paying income tax in another state are not covered by CCPA.

That said, there’s still a chance CCPA won’t apply to you. Businesses with gross annual revenues less than $25 million, or those that deal with personal information of fewer than 50,000 consumers, or businesses that generate less than 50% of their annual revenue from selling consumers’ personal information are exempt.

Heads up: you could be sued

Data breaches are generally always costly, and CCPA will add to the expense. If a consumer notifies a business that it has improperly handled their data and the business doesn’t rectify the issue within 30 days, the consumer has a right to sue for damages in the amount of $100 to $750 per incident, injunctive or declaratory relief, or another option deemed suitable by the court.

On top of that, if a business experiences a data breach, sells consumer data without permission, or retains data after the consumer requested it to be deleted, the Attorney General has a right to charge violators $2500 to $7500 for each consumer data file involved.

CCPA may go federal

As you plan out methodologies to document data collection, usage, and distribution, don’t limit your systems to Californians. The privacy act may eventually be escalated to the federal level so plan your data protocol around all of your U.S. clients.

Just because you’re GDPR compliant doesn’t mean you comply with CCPA

The U.K.’s General Data Protection Regulations (GDPR) went into effect in May of 2018. But just because you’ve mastered your compliance strategy for GDPR doesn’t mean you can rest easy when it comes to CCPA.

On the contrary, there are a handful of differences between the two, as outlined by Pillsbury Law:

  • The coverage group
  • The privacy policy disclosures
  • The breadth of disclosure rights
  • The data disclosures and deadlines
  • The right to opt-out
  • The explicit protection against discrimination

For a more in-depth look into the differences, I highly recommend taking a look at Pillsbury Law’s piece.

Identity verification may be an issue

A user may request access to all of his data, but how do you ensure he is indeed who he says he is and not a criminal? Furthermore, how do you ensure he is a California resident?

According to IDology COO Christina Luttrell, “If GDPR is an indicator of how CCPA will unfold, then businesses need to consider how criminals can and will exploit subject access requests.”

Luttrell went on to explain, “The organizations that will be well positioned to complete CCPA-related requests are the ones that understand the facets of CCPA identity verification (IDV) and adopt IDV systems that scale and automate, are secure and easily integrated, and have multiple IDV methods that will satisfy consumer needs.”

You may be late but you’re not too late

In the event a business violates the CCPA, it has additional time before fines and enforcement take hold due to the 30 day period to cure noncompliance.

If a business can fix a problem with its privacy compliance and follow the procedures set forth in the law to do so, then they haven’t violated the law and will not be subject to a lawsuit for the failure to comply.

Mastercard Snaps Up RiskRecon

Mastercard Snaps Up RiskRecon

Mastercard, the world’s second-largest payment processor, has acquired AI and data analytics solutions company RiskRecon. Terms of the deal were not disclosed.

The payments giant anticipates the purchase will help its clients defend against cyber threats and data breaches. Ajay Bhalla, president of cyber and intelligence for Mastercard, said that RiskRecon will boost Mastercard’s cyber security solutions. “Through a powerful combination of AI and data-driven advanced technology, RiskRecon offers an exciting opportunity to complement our existing strategy and technology to secure the cyber space,” Bhalla added.

Logistically, RiskRecon will remain in tact. While the Utah-based company is now dedicated to supporting Mastercard solutions, RiskRecon will continue to help other industries such as healthcare and manufacturing protect consumer and payment data, as well as intellectual property.

RiskRecon was founded in 2015 by Eric Blatte and Kelly White, who now serves as the company’s CEO. “By becoming part of their team, we have an opportunity to scale our solution and help companies in new industries and geographies take steps to better manage their cybersecurity risk,” White said.

Prior to today’s acquisition, RiskRecon had raised $40 million in three rounds of funding.

MoEngage Helps India’s Biggest Online Supermarket Keep Customers

MoEngage Helps India’s Biggest Online Supermarket Keep Customers

A new partnership between intelligent customer engagement platform MoEngage and bigbasket, the largest online supermarket in India, is the latest example of how automation and AI are helping merchants increase customer loyalty.

The San Francisco, California-based company, which demonstrated its technology at FinovateFall in September, will enable bigbasket to send personalized offers, recommendations, and order updates to its customers over multiple channels including push, email, in-app messaging, web push, and SMS.

Two of MoEngage’s solutions will play an especially big role in helping bigbasket enhance its customer retention efforts. MoEngage’s journey builder solution, Flows, will enable bigbasket to leverage automated workflows to send highly-relevant marketing messages to customers based on their preferences and transaction history. MoEngage’s AI Engine, Sherpa, will automatically optimize the content of marketing messages and determine the ideal time to send those messages in order to maximize open rates.

The importance of message consistency and personalization was underscored by bigbasket Head of Digital Marketing Anand Bhaskaran who called it “key” to improving customer retention. “We hope to leverage MoEngage’s capabilities to segment our customer base, map their journey, craft personalized messages at each stage of our customer’s lifecycle, and automatically deliver these messages at the right time.”

MoEngage CEO and co-founder Raviteja Dodda agreed. “We are confident that MoEngage’s product features such as Flows, Sherpa, and Push Amplification+ will not only help bigbasket increase its reach, but also provide a personal touch to their communications across the web, mobile, and email,” Dodda said.

Founded in 2011 and headquartered in Bangalore, India, bigbasket delivers food, groceries, and other household needs to more than 15 million registered customers. With more than 30,000 products from 1,000+ brands, and a presence in 26 cities across India, bigbasket has raised $1 billion in funding from investors including Alibaba Group and Trifecta Capital Advisors.

December marks a a big end-of-year for MoEngage. In addition to its partnership with bigbasket, the company unveiled a new Single Sign-On feature this month, which will bring users improved security as well as easier access control. Recently achieving Amazon Web Services Retail Competency status, the company also earned recognition in the 2019 Gartner “Voice of the Customer” report for Mobile Marketing Platforms as the highest overall rated vendor.

Delivering more than 25 billion highly personalized messages each month, MoEngage has more than 550 customers in 35 countries, and includes many Fortune 500 brands among its clients. The company has raised $15.8 million in funding, and its investors include Matrix Partners India, VenturEast, Helion Venture Partners, and Startup Equity Partners – which led a venture round for MoEngage at the beginning of the year.

Minna Technologies Teams Up with OP Financial Group

Minna Technologies Teams Up with OP Financial Group

Minna Technologies, a Swedish banking tech start-up, has sealed a partnership deal with OP Financial Group, Finland’s largest financial group, reports Tanya Andreasyan of Fintech Futures (Finovate’s sister publication).

The two companies first started working together in 2018 at OP’s Open Banking Startup Partnership Programme, and the latest deal is the extension of that collaboration.

Minna Technologies is an authorised Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), operating under the supervision of the Swedish Financial Supervisory Authority (FSA).

Using Minna’s tech, OP will be able to better to capitalize on its Open Banking Strategy and PSD2 APIs developed for third-party providers, the vendor says. CEO Joakim Sjöblom described OP as “a leader in the Finnish market in terms of innovation, customer focus, and delivery of excellent customer experience.”

“This partnership is a great example of the importance of finding the right match in partners,” said Masa Peura, SVP of payments and personal finance management at OP, adding that the bank was “impressed by Minna Technologies’ innovation and technical capabilities.”

As for the tech firm, taking part in OP’s start-up program was “a great opportunity to get to know the OP organization, validate the technical approach, as well as the need for subscription management in the Finnish market,” said John Nyström, country manager for Finland at Minna Technologies.

Starting as a consumer application for subscription management (Mina Tjänster) in 2016, Minna Technologies has grown since to become an integrated platform for retail banks and service providers in the Nordics to improve the digital banking experience.

The company said its subscription management platform has saved more than €30 million on behalf of its users. Swedbank, SpareBank 1 and Danske Bank are all on its client list.

Minna Technologies demonstrated its subscription management platform for banks to offer to their customers, Minna Tech, at FinovateEurope 2019. The technology provides users with an automated overview of their subscription accounts and all recurring charges, making it easier for them to cancel unwanted subscriptions as well as switch to other providers that offer a better value for their services.

Minna Technologies has raised $6.2 million in funding from investors including Zenith Group and Swedbank.

Finovate Alumni News

Around the web

  • Dwolla announces the latest addition to its partner ecosystem, Productify.
  • Onfido partners with Estonian legal entity verification solution provider Entify.
  • Anorak Technologies unveils new distribution team.
  • ThetaRay taps Edward Sander as its new Chief Product Officer.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

MassChallenge’s 2020 Fintech Accelerator Class Features Finovate Alums

MassChallenge’s 2020 Fintech Accelerator Class Features Finovate Alums

Six Finovate alums innovating in fields ranging from life event planning to small business lending are among the 34 startups that will participate in the upcoming 2020 MassChallenge FinTech program. In addition to mentorship from and collaboration with leading enterprise partners, startups will get access to free office space and the opportunity to compete for equity-free cash prizes as part of their six-month engagement.

Calling this year’s cohort part of the “exciting future of fintech,” MassChallenge Fintech Managing Director Devon Sherman said the incoming class “represents a revolutionary approach to financial services” and added that his team was “blown away by the vision of these entrepreneurs.”

Making the cut among Finovate alums are:

See the full roster of incoming startups to the 2020 cohort.

“Thanks for including Hydrogen in MassChallenge 2020,” the company wrote on Twitter. “It is a great honor. We look forward to working with all of the enterprise partners and startups in the program.”

“LendingFront is proud to be participating in the 2020 MassChallenge Fintech program,” the company tweeted. “We will be working with the City of Boston and several New England financial institutions to use our technology to improve how small businesses get access to capital.”

And from InterGen Data, one of our newest alums, company CEO Robert Kirk expressed his enthusiasm for the opportunity as well. “I believe that by working with our enterprise partner, we will be able to redefine the client experience, improve the lives of their clients, and deliver on the promise of how artificial intelligence and machine learning can vastly improve their financial journey,” Kirk said.

The MassChallenge accelerator program is supported by a public-private partnership including founding partners Massachusetts Mutual Life Insurance Company (MassMutual), Putnam Investments, Fidelity Investments, Citizens Bank, John Hancock, and the Massachusetts Competitive Partnership (MACP), as well as numerous challenge partners.

The program runs from January to June, and focuses on one-on-one “outcome-driven” partnerships between program participants and program partners. Together, the startup and the partnering company work to develop solutions for specific challenges while helping the startup coming scale its business.

Now in its second year, MassChallenge’s fintech program produced a 2019 cohort in which 70% of participants launched a pilot or proof of concept within a year. “Our inaugural year achieved promising results in driving international partnerships between fintech startups and our enterprise partners,” Sherman said. He added that he was excited “to build on that success in 2020.”

Founded in 2010, and offering an accelerator in healthtech as well, MassChallenge has worked with more than 2,000 startups, who have raised collectively more than $5 billion in funding and generated more than $2.7 billion in revenue. MassChallenge is U.S.-based, with offices in Boston, Rhode Island, and Texas, as well as Israel and Mexico.

Bankjoy Unveils a Trio of New Credit Union Customers

Bankjoy Unveils a Trio of New Credit Union Customers

Michigan-based digital banking solution provider Bankjoy is ending the year with three new credit union partners. The company, which demonstrated its API at FinovateFall 2016, announced this week that three credit unions in Indiana and Texas with a combined $500+ million in assets and more than 50,000 members, will join its technology ecosystem of online and mobile banking solutions.

The credit unions teaming up with Bankjoy are Mobility CU and Las Colinas FCU – both of Irving, Texas – as well as Fort Financial CU of Fort Wayne, Indiana. Mobility CU has $223 million in assets and 16,500 members. Las Colinas FCU has $73 million in assets and 9,800 members. Fort Financial CU has $237 million in assets and 26,800 members.

Las Colinas’ FCU President/CEO Kevin Scott noted that the ability to deliver a robust mobile experience to members was a key factor in partnering with Bankjoy. The mobile experience, he said, must be able keep up with what customers are already enjoying from platforms like Amazon and Google if credit unions expect to compete. In that regard, Scott explained, “Bankjoy’s vision for their digital platform is closely aligned with our own.”

Bankjoy CEO Michael Duncan added that the company’s technology is designed to help credit unions succeed “today and well into the future, as products, services, and platforms continue to evolve at a rapid pace.” Bankoy’s platform offers online and mobile banking with built-in financial goal management, and the company’s marketing technology enables firms to issue highly-relevant advertising and information to customers and members across all digital channels. This includes voice, which Duncan recently demonstrated during a segment on CU Broadcast.

Mobility CU President/CEO Ron Perry specifically highlighted this aspect of the partnership, and said he looked forward to integrating with Amazon Alexa and Google Home. Perry also pointed to the opportunity to grow deposits and loans by leveraging Bankjoy’s account opening and loan application processing technology.

Founded in 2015, Bankjoy made its Finovate debut a year later at FinovateFall. Headquartered in Royal Oak, Michigan, the company offers an advanced banking API that enables financial institutions from flagship banks to credit unions to offer digital onboarding, mobile and online banking, online loan origination, and conversational AI-enabled services.

In addition to the partnerships announced this week, Bankjoy teamed up with financial literacy specialist Zogo Finance in November to help credit unions better attract Generation Z customers. Also that month, Bankjoy announced that Pyramid FCU, Cooperative Teachers FCU, and Mutual 1st FCU – with a combined $382 million in assets and 34,8000 members in Arizona, Texas, and Nebraska – would join its technology ecosystem.

Finovate Alumni News

Around the web

  • Zenus Bank to deploy onboarding authentication technology from Fortress Identity.
  • Paystand to provide an end-to-end payments platform for customers of Japanese payment card issuer and acquirer, JCB.
  • Blackhawk Network introduces new SVP of Global Commerce, Brett Narlinger.
  • Ovum highlights Quadient and its leadership role in providing customer journey mapping in its report, Customer Journey Management’s Path to Optimization.
  • Forbes Senior Contributor Ron Shevlin gives TransferWise an “Honorable Mention” among the Winners in his review of the Winners and Losers in Fintech this year.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Investors Flock to Mexican Neobanks; Ant Financial, Ali Baba Ink Pact with ICBC

The challenger bank revolution is alive and well in Mexico. This week, three upstart financial institutions in the Latin American country were the recipients of a combined $20+ million in funding. The investments are a testament to the way local entrepreneurs are seizing the opportunity to provide banking services to a growing number of previously underbanked people in Mexico.

For some observers, Mexican banks have long been ripe for disruption. A 2017 feature in The Financial Times cited a Gallup poll in which more than three in four customers in Mexico were “indifferent to, or unhappy with their bank.” The same article noted that challenger banks and other fintechs could take as much as 30% of the Mexican banking market in the next ten years due to inefficiencies in the current banking system. Incumbents have also been criticized for a lack of outreach to the underbanked, to younger potential customers, and to the digitally savvy.

Check out Thiago Paiva’s in-depth look at the Mexican neobank market – and how some incumbents are fighting back – published at TechCrunch this fall. Paiva is product manager at Oyster, a challenger bank for Latin American SMEs.

Here’s our weekly look at fintech around the world.

Sub-Saharan Africa

  • Trulioo goes live with its GlobalGateway in Nigeria and Ghana.
  • Disrupt-Africa looks at the expansion and fundraising plans of South African payments startup Airbuy.
  • Kenyan insurtech firm Turaco closes $2.1 million seed funding round.

Central and Eastern Europe

  • Wefox, an insurtech based in Berlin, Germany, locks in $110 million extension to its Series B round.
  • Based in Latvia and founded in Russia, Robocash announces plans to raise $5 million in funding over the next six month to support expansion to SE Asia.
  • An AML startup founded by former workers at TransferWise and Skype, Estonia’s Salv has raised $2 million in seed funding.

Middle East and Northern Africa

  • National Bank of Fujairah, based in the UAE, readies for the launch of its new SME banking platform.
  • Oman’s Bank Muscat introduces $100 million fintech investment program.
  • UAE fintech FlexxPay locks in an investment from Wamda.

Central and Southern Asia

  • ZestMoney, an Indian fintech specializing in providing credit assessment and financing for the underbanked, raises $14 million as part of an extended Series B round featuring participation by Goldman Sachs.
  • Delhi, India-based SME lender LivFin secures in $5 million in growth funding.
  • What can Central Asian companies learn from Southeast Asia when it comes to building a fintech industry?

Latin America and the Caribbean

  • Mexican neobank Albo adds $17 million to its Series A, taking the round’s total to more than $26 million.
  • Flink, a Mexico-based challenger bank, receives seed funding from Spanish fintech Latina.
  • Challenger bank Fondeadora reels in $2.5 million in funding.

Asia-Pacific

  • Ant Financial and Alibaba ink strategic payments partnership with Industrial and Commercial Bank of China (ICBC).
  • Hong Kong’s WeLab picks up $156 million to fund its digital bank launch in 2020.
  • ZA Bank pilots internet-only banking services in Hong Kong, the first FI to do so in the city.

As Finovate goes increasingly global, so does our coverage of financial technology. Finovate Global is our weekly look at fintech innovation in developing economies in Asia, Africa, the Middle East, Latin America, and Central and Eastern Europe.

Top image designed by Freepik

Ripple Raises $200 Million in Series C Investment

Ripple Raises $200 Million in Series C Investment

In a Series C led by Tetragon, payments innovator Ripple has picked up an investment of $200 million. Featuring participation from SBI Holdings and Route 66 Ventures, the round takes the Ripple’s total capital to more than $321 million, and gives the firm a valuation of $10 billion.

In a statement, company CEO Brad Garlinghouse explained that the funding will help fuel expansion of the company’s “open developer platform for money” Xpring, as well as enable Ripple to add talent to the team.

“We are in a strong financial position to execute against our vision,” Garlinghouse said. “As others in the blockchain space have slowed their growth or even shut down, we have accelerated our momentum and industry leadership throughout 2019.”

The funding is timely for Xpring, which Ripple recently configured to make it easier for both crypto and non-crypto developers to add payments functionality into mobile apps. The new platform leverages Ripple’s XRP Ledger, Interledger, and Web Monetization technologies that give developers tools, services, and programs that empower them to develop and power wallets and exchanges, as well as take advantage of monetization opportunities in content and gaming.

The investment also comes as Ripple completes a year in which its RippleNet global payments network added more than 300 customers. Additionally, Ripple’s $50 million dollar strategic partnership with MoneyGram, announced this summer, has enabled the company to demonstrate how its On-Demand Liquidity solution leverages Ripple’s digital asset XRP to help MoneyGram boost volume on international money transfers. As of November, MoneyGram reported that is moving 10% of its Mexican peso trading volume via Ripple’s technology.

“Our partnership with Ripple is transformative for both the traditional money transfer and digital asset industry,” MoneyGram Chairman and CEO Alex Holmes said. “For the first time ever, we’re settling currencies in seconds.”

Chris Larsen, co-founder of Ripple, introduced the Ripple protocol at FinovateSpring 2013 via a company called OpenCoin. Headquartered in San Francisco, California, Ripple began the year by earning a spot on the 2019 Forbes Fintech 50 Roster. In addition to its partnership with MoneyGram, Ripple announced in August that PNC, the eighth largest bank in the U.S. had begun using its RippleNet network for cross-border payments – the first U.S. bank to do so.

On the international front this year, Ripple has teamed up with Vietnam’s TPBank, partnered with Brazilian brokerage Frente Corretora de Cambio, and inked a cross-border remittance agreement with India’s Federal Bank.

Finovate Alumni News

Around the web

  • Bankjoy inks partnerships with a trio of Indiana and Texas-based credit unions: Las Colinas FCU, Fort Financial CU, and Mobility CU.
  • Polish telecom Cyfrowy Polsat to take minority stake in Asseco Poland.
  • Nutmeg CEO Martin Stead will leave his post in early 2020, and will be replaced by CFO and COO Jason Alexander.
  • Datasine forges technology partnership with digital marketing platform Mapp.
  • MacKay Municipal Managers chooses open architecture digital platform from Artivest for its financial advisors.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Deluxe Acquires Fiserv’s Remittance Solutions Assets

Deluxe Acquires Fiserv’s Remittance Solutions Assets

Business technology company Deluxe announced today it will acquire Remittance Solutions assets from Fiserv. Terms of the agreement were not disclosed.

The Minnesota-based company will use the new tools, which include lockbox processing, to enhance its Treasury Management portfolio.

As part of the agreement, Deluxe will take over Fiserv’s lockbox businesses in five locations and Fiserv will become a reseller of Deluxe lockbox processing.

Deluxe has been busy in the payments arena this year. The company hasa signed more than 25 new payments deals so far this year. “This deal allows Deluxe to extend its expertise and reach with the addition of a reseller arrangement through the banking sales channel of Fiserv,” said Barry McCarthy, Deluxe President and CEO.

“Deluxe is a provider of choice in the remittance processing industry, with impressive scale, geographic reach and resources,” said Todd Horvath, President of Bank Solutions at Fiserv. “Together, we will drive enhanced value for current and future clients and create more opportunities for our people.”

Founded in 1915, Deluxe has a two-tiered approach serving small businesses and financial institutions. The company offers its 4.8 million small business customers products such as incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization and payroll services, and customized checks and forms. On the bank side, Deluxe serves its 4,600 financial institution clients with data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability tools, and checks.