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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
“What mmob does is solve the pain points on two sides of an ecosystem. On one side for third party product providers and service providers, we integrate all of their products and services onto our network. Then we also make that seamlessly accessible through to larger distribution channels so their products and services can be integrated natively.”
“(Identity verification) is very challenging, especially when you look at it as a global problem. Every region, every geography has a little bit of a twist. People may not have consistent addresses in some countries, or may not have a track record with a financial institution or a utility compared to some other places. So identity verification is very, very difficult and made much more complicated if you operate in a lot of countries or incorporate a lot of data sources.”
“We are an AI company focused on analyzing billions of articles and messages from the web in real -time using a technology called Natural Language Processing (NLP). We basically process text data and we derive insights that are consumed by financial professionals and corporates. We have the ability to screen an enormous, 20 billion articles and messages and to detect things like environmental, social, and governance risks; early warnings; analyzing competitors; measuring sentiment on companies and on concept.”
“Finshape is a new brand in the digital banking market. It has come about with the merger of two companies: BSC (Banking Software Company) and W.UP. With the combined force of these two companies, Finshape now has about 700 people with a hundred banking clients across the globe as clients and partners across four continents. We’re very proud to have built this digital powerhouse and we’re looking to do a lot more in shaping the future of digital banking.”
Stay tuned for more videos from Greg Palmer and the Finovate Podcast’s Conversations with Best of Show winners.
The funding will help OneVest, which was founded in 2021 and is headquartered in Calgary, Alberta, to grow its team, expand sales, and support product development. The company offers digital wealth management services that can be embedded into consumer-facing products via APIs. The technology integrates well with multiple fintechs and financial institutions, empowering them to combine wealth management and investment functionality into their own financial solutions.
“People are increasingly demanding a more seamless and simple experience where financial products are integrated into their everyday lives,” OneVest co-founder and CEO Amar Ahluwalia said. “Our mission is to make investing more accessible to everyone, and available anytime, anywhere and through any channel.”
The first company to take advantage of the new offering is Neo Financial, which leveraged OneVest’s platform to launch its new actively managed wealth platform, Neo Invest.
Square announced this week that it is bringing its financing solution to business borrowers in Canada. Square Loans leverages transaction data to create and bring customized offers to eligible sellers, giving them a straightforward, paperwork-free application process. Funds are available the next business day and businesses are charged a single, upfront loan fee that is paid back automatically as a set percentage of daily card sales with Square. This arrangement enables borrowers to make larger repayments when sales are strong and smaller repayments when sales are weaker.
“From our earliest days, Square has focused on building easy-to-use tools and services to empower entrepreneurs to succeed on their own terms,” Head of Square Alyssa Henry said. Since Square Loans launched in the U.S. and Australia, the company has provided more than $9 billion in financing to more than 460,000 businesses with an average loan size of $6,750.
For all the interest – an even enthusiasm in some quarters – over CBDCs, not everyone is on board. This week we learned that Pierre Poilievre, leadership candidate for Canada’s Conservative Party is not only unimpressed by the opportunities provided by CBDCs, he also wants to enact a ban on the technology.
But don’t mistake Poilievre for a Luddite. The man considers himself a blockchain backer and has, in fact, pledged to make Canada “the blockchain capital of the world.”
“A Poilievre government would welcome this new, decentralized, bottom-up economy and allow people to take control of their money from bankers and politicians,” the Conservative Party politician said in March. He added that an embrace of blockchain would “expand choice” and “lower the costs of financial products” as well as providing a wealth of tech-oriented jobs and opportunities for entrepreneurs in Canada.
As such, Poilievre’s CBDC skepticism seems to be more related to his attitude toward central banks than his opinion on blockchain technology. He has promised that, in addition to a CBDC ban, he would support an audit of the central bank’s balance sheet – a common commitment from conservative politicians in the post-Global Financial Crisis era. This would include a review of the central bank’s bond buying program during the pandemic. Poilievre has blamed the central bank economic response to COVID for the country’s currently high inflation rate.
Both a Canadian CBDC and a Poilievre mandate are some ways away, if that. The Canadian central bank has been working on a CBDC for year, with the project still in development stage. Poilievre, while the front runner to become the leader of the opposition Conservative Party, would nevertheless have to wait until 2025 at the earliest to challenge Canadian Prime Minister Justin Trudeau.
Here is our look at fintech innovation around the world.
Central and Eastern Europe
How has fintech in Russia been impacted by the country’s invasion of Ukraine? Fintech influencer Chris Skinner reviewed the current state of Russian fintech.
We recently caught up with Vivienne Hsu, Chief Communications and Marketing Officer with Sokin, a U.K.-based, global financial service provider and payments company. Originally slated for our Women’s History Month commemoration, our conversation includes both Hsu’s thoughts on “the State of Women in Fintech” and gender diversity in the industry, as well as her insights on Sokin, its contributions to fintech innovation, and what we can expect from the company in the future.
Joining Sokin in 2021, Hsu was previously co-founder and Partner at Anabasis Partners, an international marketing and communications advisory firm. Before that, Hsu spent more than seven years as an executive with Cognito, a London-based PR, marketing, and communications agency.
Can you tell us a little about Sokin and its place in the fintech industry?
Hsu: Sokin is a global payments fintech that is the first to offer a consumer subscription model for unlimited transfers for a fixed fee. We believe in straightforward, transparent currency exchange and money transfers and allowing as many people and businesses to have access to the global payments ecosystem. We are ethically conscious and focused on the positive impact we can have as a business, putting financial inclusivity and eco-friendly innovation centrally to our purpose while working to democratize and simplify the global payments process.
How long have you worked at Sokin? What do you enjoy most about being a part of its leadership team?
Hsu: I’ve been with Sokin since January 2021 and enjoy being part of a very fast-paced business that is constantly growing, innovating, and evolving. I’m surrounded by hard-working and exceptionally talented people where I continue to learn so much. The leadership team is experienced, grounded, and strategic, but also fun which makes being part of it such a privilege.
What are the biggest responsibilities you have as CCMO? Are there any accomplishments as Sokin’s CCMO that you are most proud of?
Hsu: The biggest responsibilities I have as CCMO is to build the Sokin brand and keep our name front-of-mind within the global payments and innovation industry. We have an incredible story to tell – one that really holds people at its heart – and great products and services to get out to market with.
I’m immensely proud of the team we have built and how quickly we have managed to scale the Sokin brand globally. We’ve nurtured our flourishing sports club partnerships very effectively and continue to enter new markets at pace with an extremely exciting proposition.
How has the pandemic impacted the work you do as CCMO?
Hsu: The global pandemic changed how we work, but not what we need to do to deliver it. If anything, the change in working environment has forced us to innovate and collaborate in new and diverse ways. For example, as a global organization with a workforce across the world, we do not let time zones or geographies hold back progress.
Being able to build a good team culture and the creative spark is the only area which has been harder to achieve as our people are not always together. But overall, it’s not negatively impacted my role or the work we do at Sokin.
How would you characterize the “State of Women in Fintech and Financial Services” in 2022?
Hsu: The industry has improved, but there is still a lot of work to do. When I started out, it was not uncommon for only one or two women to have a seat in the boardroom. This, of course, has changed due to a shift in workplace attitudes and, as a result, we are seeing more women than ever moving up the ladder. However, this must only be seen as the beginning. It’s still not an equal men-to-women ratio, but it’s getting better.
Evidently, more attention and emphasis have been placed on supporting women in the finance industry over the years. I have seen more female leaders and experts working in finance and fintech compared to 10 years ago. It’s wonderful to see the glass ceiling starting to crack and I hope it grows in momentum.
What do you think the industry is doing right in terms of promoting gender diversity? What do we need to do better?
Hsu: I think fintech and financial services are having the conversation and pushing the agenda for gender diversity, which is really the first step. We need to get to a point where equality is part of a natural and organic system, not a forced issue as it is now – much like a box to tick.
I hope in the coming years we will not have to talk about gender diversity in the same way we do now, but instead it becomes something that’s actioned without question.
What can you do in your role as CCMO to help advance gender diversity?
Hsu: I think I can help in my role as a CCMO – and also as a senior female leader – by setting a good example, supporting, and mentoring others and driving a strong DE&I team and agenda at Sokin. Being part of a progressive and innovative company helps immensely, but also we have a culture where everyone’s opinion matters and can be shared which really can drive quick and necessary change.
It’s also about giving women the opportunities they need to succeed. The best way to create a rope ladder for other people to climb is to include them in your own journey. I’ve been exceedingly lucky to work with lots of incredible people over the years who did just that. By doing so, they pulled the best out of me which I did not see in myself. Before I knew it, I was involved in activities which, to me, seemed impossible, but those around me saw things differently. I will always be grateful for this, and I hope I can support the talent of today in the same way.
It may sound simple, but by doing so you naturally open opportunities and further responsibilities for those in your team. Providing an accessible platform to learn is fundamental in supporting others through their professional careers, especially in fast-paced industries such as fintech in which there are an plenty of chances opening every day. It’s about giving people both the confidence and, most importantly, access to pursue them.
Sokin is involved in multiple new initiatives. What excites you most about the direction of the company right now?
Hsu: I’m most excited about how the company is innovating and the way we are building our ecosystem and partnerships. It’s unlike any other organization I have worked! Sokin is at the forefront of several innovations such as taking payments into the metaverse and web 3.0, alongside what we can do with our existing and new partners.
Having only launched our Global Currency Account in August 2021, Sokin has rapidly expanded into 32 territories, and welcomed more than 120,000 Sokin customers with a further 175,000 currently on the global waiting list. At the end of 2021, we had transferred over $100 million around the world, delivered a multilingual app with five accessible languages, doubled the size of Sokin’s global workforce, partnered with five top-class football clubs including our first NFL team, and launched our exclusive sponsorship community, Sokin – Money Goals. To achieve this in a matter of months is astounding.
In short, we are leveling up global payments with the ambition to become the provider of choice for global transfers and currency exchange around the world. And I wholeheartedly believe we can and we will achieve this.
Accessing and leveraging enterprise data in a timely fashion has become one of the most definitive ways to outpace the competition in the business world. In the financial services industry, financial firms must be able to use data to generate a complete view of the business and the customer at many levels of the organization.
Until recently, data-driven insights were the sole purview of leaders, stakeholders, and team members with the right technical expertise. Now, financial organizations are searching for ways to deliver insights across their organizations, from the board room to one-on-one interactions between customers and customer service representatives.
This is what’s known as data democratization, and it will be key to driving innovation in the financial services industry moving forward.
According to a recent study sponsored by InterSystems entitled “Empowering Line of Business Users Through Data Democratization,” one of the most important steps in democratizing the enterprise’s data is breaking down data siloes. The study, produced by WBR Insights and published by the Financial Information Management (FIMA) conference series, engaged 250 leaders from the financial industry to learn just how they intend to improve access to data over the next 12 months.
Data Access, Compliance, and Analytics Are Key Projects for the Future
Researchers concluded that any company that isn’t satisfied with its current ability to democratize data may need new data technologies. They may also need to consult with third-party experts to deploy enterprise-wide data governance processes and manage changes among staff members.
Indeed, 62% of the respondents said that providing improved access to siloed distributed data is among their top data priorities for the next 12 months.
Data Siloes Are the Biggest Barrier to Innovation
Innovation in the financial services industry has taken on a variety of forms. Self-service solutions for customers have become particularly attractive to organizations recently, as customers are demanding more ways to connect with their financial companies from home. Artificial intelligence and machine learning are also making inroads among financial firms due to their ability to make predictions and offer strategic insights.
But the most important asset for all these innovations is data. Without accessible and usable data, the organization can’t make use of advanced technologies or develop innovative applications for them. Too often, enterprise data is locked in silos due to systems that don’t communicate with each other.
According to the respondents to the FIMA and WBR Insights study, data siloes were among their top three biggest barriers to innovation.
Specifically, 54% of the respondents listed “data silos” as a top barrier to innovation. These organizations know that they have valuable data locked away in their systems, but because those systems can’t communicate with each other, there is effectively a barrier between the organization, its data, and the insights that data contains.
In the context of the financial services industry, it should be no surprise that unlocking the potential of that data is a top concern. Data is quickly becoming a new currency, and the ability to use customer data for insights is driving competition across the sector.
These are just a few of the insights offered by the new report by WBR Insights and FIMA. If you’d like to gain actionable insights into how you can democratize data at your organization, download the report today.
A look at the companies demoing at FinovateSpring in San Francisco on May 18 and 19. Register today and save your spot.
Solve Financeautomates better borrowing. Its Debt Optimizer combines real-time price transparency and enriched credit data with financial intelligence.
Features
Increase mortgage approval rates by optimizing credit usage (DTI) of potential borrowers
Tailored solutions with live market data
Free, prequalified leads for lenders in marketplace
Why it’s great
Grow customers with customizable roboadvice for borrowing.
Presenter
Sean Hundtofte, CEO & Co-Founder Hundtofte has dedicated his 20+ year career to consumer finance, most recently as an executive at Better Mortgage, in research at the NY Fed, and with a PhD in household finance. LinkedIn
A look at the companies demoing at FinovateSpring in San Francisco on May 18 and 19. Register today and save your spot.
Polymesh’sPolymath Token Studio is an easy-to-use interface to create, issue, and manage securities on the Polymesh blockchain.
Features
Quickly create regulated assets
Easily implement compliance criteria
Enable new financial products for low cost while tapping into global liquidity pools
Why it’s great
Every security will eventually live on a blockchain. Polymesh is an institutional-grade permissioned blockchain building tools that make it easy to create, issue, and manage securities.
Presenter
Graeme Moore, Head of Tokenization Moore is the Head of Tokenization at Polymesh, a blockchain purpose-built for regulated assets. He is also an advisory board member at RedSwan, and the author of B is for Bitcoin. LinkedIn
A look at the companies demoing at FinovateSpring in San Francisco on May 18 and 19. Register today and save your spot.
FlowPoint unlocks ways to rapidly spot risks for mitigation or opportunities for growth by making it easier to share, process, and analyze the operational performance of private companies.
Features
Time-series ingestion of business performance data
FlowPoint Smart Forms
Early warning system for compliance and risk detection
Why it’s great
FlowPoint helps bring businesses out of the information abyss.
Presenters
Stephen Pollack, CEO Pollack is an author, serial entrepreneur, and technology specialist with strong background in helping companies find their path to success in a variety of sectors and in a variety of roles. LinkedIn
Brad Johnson, Director, Product Johnson has 15+ years of technical leadership experience. His recent role validated how reporting and monitoring can improve risk management thereby validating FlowPoint’s mission. LinkedIn
A look at the companies demoing at FinovateSpring in San Francisco on May 18 and 19. Register today and save your spot.
Lokyata digitizes and automates credit decisioning for consumer and auto loans. BankAnalyze assesses the applicant’s bank statement and instantly provides a credit decision based on configured rules.
Features
Real-time income & expense analysis results in more accurate scoring
Full financial profile to effectively de-risk and increase eligible applicants
Go live in 10 days
Why it’s great
Allows lenders to see the value of using permission-based data to comfortably lend to all borrowers — especially to “near and sub prime” borrowers. We’ll prime your near and sub prime applicants.
Presenter
Steven Bireley, CTO Bireley is Chief Technology Officer at Lokyata, a company focused on delivering AI-powered digital credit solutions that scale. Bireley has 30 years of enterprise and B2B SaaS product engineer experience. LinkedIn
A look at the companies demoing at FinovateSpring in San Francisco on May 18 and 19. Register today and save your spot.
QuickFi is a 100% digital, self-service, mobile equipment financing platform. QuickFi employs facial recognition, drivers’ license authentication, AI/ML, blockchain, and other advanced technologies.
Features
SPEED: QuickFi allows financing in minutes, not days or weeks.
COST: QuickFi costs 2/3 less vs. traditional lending.
TRANSPARENCY: Low, fixed rates without hidden costs.
Why it’s great
QuickFi is available 24/7/365, and QuickFi also offers borrowers live support (via chat or telephone) anytime of the day or night (also 24/7).
Presenters
Nate Gibbons, Chief Operating Officer Gibbons was a VP of Operations at First American Equipment Finance before becoming one of the founders of QuickFi. He oversees the customer experience strategy at QuickFi. LinkedIn
Jillian Munson, Technology Product Manager Munson graduated from Oswego State College with a degree in Computer and Information Science. Prior to joining QuickFi, she was a Systems Analyst at First American Equipment Finance. LinkedIn
A look at the companies demoing at FinovateSpring in San Francisco on May 18 and 19. Register today and save your spot.
AxwayOpen Banking provides secure, pre-configured open banking APIs for rapid adoption and rich intuitive developer experience to attract collaboration and pre-configured consent management integration.
Features
Developer Portal
APIs built to common open banking standards
Identity and consent management
Powered by a robust API management platform
Why it’s great
Axway Open Banking accelerates the secure sharing of financial data across ecosystems enabling financial institutions to unlock data from their existing infrastructure.
Presenter
Eyal Sivan, Head of Open Banking Sivan is the Head of Open Banking at Axway. He is also the host of the Mr. Open Banking podcast. LinkedIn
Today, as we near the end of our Financial Literacy Month commemoration, we’re highlighting those Best of Show winning fintech innovators and the work they do in making financial education available to a broadening range of communities.
Provo, Utah-based Banzai made its one-and-only Finovate appearance at FinovateFall 2018 in New York. At the event, the company won Best of Show for its offering that helps banks and credit unions boost customer engagement and ROI while providing financial education for their customers and members.
FamZoo demoed its technology on the Finovate stage twice – in 2011 and again in 2013 – winning Best of Show on both occasions. Headquartered in Palo Alto, California and founded in 2006, the two-time Best of Show winner offers a prepaid card and financial education for kids in a single family finance app.
When it comes to financial literacy, companies like Horizn help the financial services community help itself. Making its Finovate debut in 2017, Horizn earned a pair of Best of Show awards in its two most recent appearances in 2020 and 2021. The company offers a platform that helps financial institutions accelerate digital banking knowledge, fluency, and adoption for both customers and employees. Headquartered in Toronto, Ontario, Canada, Horizn was founded in 2011.
Not many companies can boast of winning a Finovate Best of Show award in two different decades, but Kasasa (formerly known as BancVue) has done that and then some. The financial and marketing technology provider, based in Austin, Texas, and founded in 2004, won Best of Show in its Finovate debut in 2009. Nearly ten years later, the company picked up its third Best of Show award at FinovateSpring in 2018 (Kasasa also won Best of Show in 2011 in San Francisco). In addition to offering a variety of innovative fintech products – such as its “take-back loan” – Kasasa also launched an online game called MoneyIsland that helps instruct kids on the importance of sound money management.
One of two Best of Show winning Canadian companies with a commitment to financial literacy, Ottawa, Ontario-based Launchfire won Best of Show at FinovateSpring 2019 in its second Finovate appearance. The company specializes in game-based employee and customer engagement for financial institutions. Most notably, Launchfire offers an employee engagement solution, Lemonade, that blends gamification with micro-learning, AI, and “surgical analytics” to educate financial services employees.
Long Game is one of Finovate’s newest alums and one of our more recent Best of Show winners, as well. The company, founded in 2015 and based in San Francisco, California, won Best of Show in its Finovate debut at FinovateFall 2021 last September. Long Game offers a bank-branded mobile app that combines the best practices of prize-linked savings and mobile gaming to help banks and credit unions acquire new customers, increase customer engagement, and boost financial literacy.
Earning a Best of Show award in its Finovate debut at FinovateFall 2019, Zogo Finance leverages behavioral economic research developed at Duke University to help improve financial literacy for young people. The company’s app transforms tricky financial concepts into smaller, easier-to-understand lessons, and offers rewards and incentives to users who complete them. The company announced 31 new financial institution partnerships in Q1 of 2022 alone, bringing its total partnership tally to more than 180 banks and credit unions.
Fidelity Investments announced the launch of its gamified, metaverse-based financial education experience.
The Fidelity Stack is an eight-story, virtual building that hosts a lobby, a dance floor, a rooftop for hanging out, and an Invest Quest challenge to help users learn about ETF investing.
Fidelity Investments’ new offering comes in the wake of the launch of a metaverse-themed exchange-traded fund (ETF), FMET.
Financial Literacy Month meets the metaverse movement as Fidelity Investments unveils a new gamified financial education experience located in Decentraland, a virtual world launched in 2020. The new offering, The Fidelity Stack, features a lobby, a dance floor, and a roof top hangout, as well as an Invest Quest challenge in which visitors gather “orbs” and learn the basics of investing in exchange-traded funds (ETFs) while moving through eight-story Fidelity Stack facility.
“We’re part of a dynamic shift as young people take control of their finances in new ways,” Fidelity CMO and Head of Emerging Customers David Dintenfass said. “The next generation seeks out financial education in all the places they spend time, whether physical or virtual. We’re committed to serve customers in these decentralized communities as they transform and grow.”
In a preview video of The Fidelity Stack in Decentraland, Fidelity in the Metaverse, the investment firm noted that while the new experience is “not our first metaverse rodeo” The Fidelity Stack nevertheless represents Fidelity as “the first brokerage firm to have an immersive, educational metaverse experience.” Locating its new offering in Decentraland also could help Fidelity Investments reach younger audiences; Decentraland is dedicated toward users in the 18-35 age range – a cohort that Reuters noted represented 3.8 million of the Fidelity brokerage accounts opened in 2021.
The Fidelity Stack comes hot on the heels of the launch of a new ETF from Fidelity Investments that enables investors to add exposure to companies that are building the metaverse to their portfolios. FMET, as the ETF is called, includes shares of companies such as Apple, Meta, Alphabet, Adobe, and NVIDIA. Unveiled along with another new ETF – the Fidelity Crypto Industry and Digital Payments ETF, FDIG – FMET is designed to give investors the opportunity to participate in the growth of new technologies without requiring investors to have a great deal of experience in or familiarity with the complexity that accompanies these new innovations.
“Leveraging Fidelity’s decades of investment experience, we are focused on growing our broad product lineup with innovative strategies that offer choice, value, and new opportunities to investors,” Fidelity Head of ETF Management and Strategy Greg Friedman said. “We continue to see demand particularly from young investors, for access to the rapidly growing industries in the digital ecosystem and these two thematic ETFs offer investors exposure in a familiar investment vehicle.”
