First Hawaiian Stays with FIS but Switches Core

First Hawaiian Stays with FIS but Switches Core

First Hawaiian is changing core systems but staying within the FIS camp. It has used the supplier’s mainframe-based Systematics for many years and has opted for the same supplier’s IBS core platform as the replacement, reports Martin Whybrow of Fintech Futures (Finovate’s sister publication).

The project includes FIS’s Digital One omni-channel platform at the front-end. Another component is FIS’s Code Connect API layer for connectivity.

The choice of core system and channel solutions comes despite the bank signing in 2015 with FIS’s fellow U.S. heavyweight competitor, Fiserv, for a range of front-end systems. These included Fiserv’s Corillian Online for online banking, Mobiliti for mobile banking, CheckFree RXP for electronic bill payment, a personal payments service, Popmoney, and personal finance management tool, AllData.

As with FIS, Fiserv has a range of core banking systems. FIS’s long-standing IBS was gained with one of the supplier’s acquisitions, that of Metavante in 2009. IBS covers payments, deposits, lending, card processing, accounting and reporting, risk and compliance, sales and service, imaging, data warehouse and analytics, and cash management.

First Hawaiian is the oldest and largest full-service bank in Hawaii with more than $20 billion in assets. The bank has 55 branch locations in Hawaii, three on Guam, and two in Saipan. It is undertaking a major enterprise-wide effort that it says is focused on delivering “a customer-centric experience that inspires loyalty and enhances the capabilities of their retail branch network.”

The new core system is intended to provide the bank with “advanced digital capabilities for seamless customer experience, rich data analytics for informed decision-making, and the ability to easily integrate with third-party applications.”

FIS most recently demoed at FinovateFall 2016. The company debuted its Cardless Cash solution that provides fast, secure options for sending and picking up cash at any ATM. Headquartered in Florida, FIS’ solutions move $9 trillion each year for 20,000 clients in 130 countries.

Finovate Alumni News

On Finovate.com

  • First Hawaiian Stays with FIS But Switches Core.
  • Jemstep Advisor Pro App Launches on Salesforce Exchange.
  • From AI to CX, Welcome to FinovateSpring’s Summit Day.

Around the web

  • Lendio honored as a Gold Stevie Award winner in 2019 American Business Awards.
  • Bahrain-based Aion Digital partners with the Open Bank Project.
  • MidWest One bank taps Tuition.io.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • WealthForge Unveils Alt Investing Platform Altigo.

Around the web

  • Three Canadian Credit Unions select Fiserv’s core platform.
  • Ripple to power instant global payments for Ria Money.
  • Persistent Systems joins Siemens’ MindSphere Partner Program to bring Industrial IoT solutions to market.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

The #Fintech Trends to Dominate this Spring

The #Fintech Trends to Dominate this Spring

What’s new and what’s next in fintech? How are all of those 2019 industry predictions panning out?

One of the best ways to gauge what’s trending is to attend FinovateSpring, which will be taking place next week, May 8 through 10, in San Francisco. If you haven’t already, be sure to register today so you don’t miss out!

The word cloud above outlines trends the demoing companies will present on stage. Here’s my take:

Dominant themes

Artificial Intelligence
Is anyone surprised to see AI as the top trend at this year’s show? Fintechs and banks alike are leveraging the enabling technology to build out use cases across the sector from security, to investment, to marketing, and more. You can expect to see this theme pulse throughout the demos this year.

Data
If AI is a jet engine, data is jet fuel. No matter how powerful the plane, it won’t move without the propellant. Financial services generate a lot of data and fintechs are ready to show you how to put it to use.

Sales
Banks know that no matter how much money you pour into a new offering, products don’t sell themselves and up-selling and cross-selling aren’t always straightforward. So whether it’s wealth management or accounting tools, checking accounts or lending products, fintechs are ready to help bring in revenue.

APIs/SDKs
What’s a fintech without an API these days? Using an API or SDK helps fintechs give the keys to their technology to another business or organization. Prepare to see most companies allowing you to tap into their technologies with their own API and/or SDK.

Dwarfed topics

Algorithmic Investing
Wealthtech solutions were red hot in 2015, but while they are as relevant as ever, their popularity has been minimized by the takeover of topics such as AI, machine learning, and voice banking. And while companies have been using algorithms for years to disrupt this space, other topics are rising to the top of the popularity list.

Alt Payments
This is another trend that’s been around for awhile. In fact, it’s a topic startups have been tackling since the dawn of fintech. However, since consumers are still comfortable paying by credit card, cash, and in some cases even by check, alternative payments technology hasn’t accelerated quickly.

Insurtech
In the U.S., insurtech has been slow to excite both consumers and banks. There is clearly a market for insurance solutions in financial services, but it’s a small one.

What I’ll be watching

Alternative banking services, such as products for unbanked and underbanked populations are making a slow but steady rise in fintech. Big banks struggle to serve this market, which can be less than profitable, but many fintechs have found ways to deal with the risk and create a product that is relatable for the underserved audience.


There’s still time to book your ticket for FinovateSpring. And it’s worth coming a day early to attend the Summit Day on May 7. The Summit Day will feature in-depth discussions on customer experience and AI. Check out what to expect from the AI Summit and what you’ll get out of the Customer Experience Summit.

FinovateSpring Sneak Peek: UniPAY

FinovateSpring Sneak Peek: UniPAY

A look at the companies demoing at FinovateAsia Digital on June 22, 2021. Register today and save your spot.

UniPAY is an all-in-one core payment solution for B2P, B2B, banks, and emerging markets vendors.

Presenter

Koba Kurdadze, Founder and CEO
Kurdadze is an experienced Chief Executive Officer with a demonstrated history of working in the financial services industry. He is skilled in business planning, analytical skills, risk management, e-commerce, and the blockchain.
LinkedIn

FinovateSpring Sneak Peek: Glia

FinovateSpring Sneak Peek: Glia

A look at the companies demoing at FinovateAsia Digital on June 22, 2021. Register today and save your spot.

Glia (formerly SaleMove) is a next-generation digital communications platform for companies to connect with their customers using messaging, video, cobrowsing, and AI.

Features

  • Improve the customer experience
  • Drive online sales conversion
  • Improve contact center efficiency

Why it’s great
Glia creates digital-first moments that simplify and transform communications between businesses and their customers.

Presenter

Dan Michaeli, Co-founder & CEO
Michaeli is the CEO and Co-founder of Glia, where he is responsible for recruiting, sales, and marketing. He is originally from Guatemala and is a proud graduate of the University of Pennsylvania.
LinkedIn

FinovateSpring Sneak Peek: Terafina

FinovateSpring Sneak Peek: Terafina

A look at the companies demoing at FinovateAsia Digital on June 22, 2021. Register today and save your spot.

Terafina’s omnichannel sales solution helps banks and credit unions unify the customer experience across digital, branches, and call centers to deepen client relationships and grow sales.

Features

  • Receive a simple, secure, and seamless account opening experience
  • Deliver proactive intervention to reduce abandonment rate
  • Deepen relationships through a multi-product, omnichannel experience

Why it’s great
Terafina’s rapidly growing customer base of banks and credit unions experiences an average of 18% to 35% sales conversion boost across their product lines.

Presenters

Jason Hillner, Senior Director of Sales
Hillner has over 20 years of experience helping financial institutions find, implement, and use technology to improve the customer experience.
LinkedIn

Sunil Krishnan, Head of Engineering
With over 15 years architecting and designing high performance core banking and origination systems, Krishnan brings extensive expertise to delivering continuous value to banks and credit unions.
LinkedIn



FinovateSpring Sneak Peek: Flybits

FinovateSpring Sneak Peek: Flybits

A look at the companies demoing at FinovateAsia Digital on June 22, 2021. Register today and save your spot.

Flybits’ contextual recommendation engine helps financial institutions deliver hyper-personalized products, services, and content when their customers need it most.

Features

  • Go-to-market fast with Concierge
  • Enable a data ecosystem (unify any source of data)
  • Deliver high-impact personalization, without IT complexity

Why it’s great
The company’s interactive experience will demonstrate the Flybits advantage of speed, scale, and impact.

Presenters

Jordanne Pavao, Product Manager
Pavao is a Lead Product Manager at Flybits. She obtained both her BFA in New Media and MA in Media Production at Ryerson University in Toronto, Canada.
LinkedIn

Katrina Shiu, Product Management & CX
Shiu helps drive product management and customer experience at Flybits.
LinkedIn

Finovate Alumni News

On Finovate.com

  • NYMBUS Helps Drive PNB’s New Digital Only Bank.

Around the web

  • Mercury Payment Solutions and Arion Bank select Fiserv AML Technology.
  • Challenger bank Monzo to use Jumio’s Netverify for customer identity authentication.
  • Neener Analytics selected by FIS for investment and participation in The Venture Center Accelerator
  • Launchfire wins Gold at the 2019 Hermes Creative Awards.
  • Jack Henry & Associates named a Best Place to Work in Kentucky for Seventh Consecutive Year.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Refundo to Return Tax Refunds in Bitcoin

Refundo to Return Tax Refunds in Bitcoin

Thanks to a recent partnership with BitPay, clients of tax innovator Refundo can now receivetax refunds in bitcoin.

Taxpayers in the U.S. can opt to receive any portion of their federal and state tax refund back in bitcoin (BTC). Crypto refunds are made through CoinRT, Refundo’s new product that leverages Bitpay’s Payouts.


When a taxpayer submits their wallet address, Refundo will issue them unique account and routing numbers to include on their tax return. After the taxpayer passes KYC, Bitpay will transfer the IRS-issued refund to the client’s wallet.

Bitcoin is a good fit for Refundo, whose target market is underbanked populations, because it facilitates fast transaction times with low fees. It also fits well with Refundo’s other product offerings, including refund advances, refund transfers, and the ability to allow clients to pay for their tax preparation services with their refund.

“Refundo offers several options to help taxpayers receive their tax refunds safer, faster and more conveniently,” said Roger Chinchilla, Refundo CEO. “Adding Bitcoin was a natural fit for our customers who often do not have traditional checking accounts, pay high check cashing fees, and regularly send money internationally. CoinRT enables them to get Bitcoin quickly and easily for one flat fee.”

This isn’t the first crypto tie-up for tax preparers. Earnst & Young and TurboTax both prepare tax claims on clients’ crytocurrency holdings.

Founded in 2011, New Jersey-based Refundo demonstrated its mobile app at FinovateSpring 2013. The app helps independent tax preparers compete with online software by offering a convenient way for clients to submit their tax information.

In addition to today’s partnership with BitPay, Refundo is also teamed up with Stripe for credit card acceptance, and fellow Finovate alum LendUp, which provides short term loans to clients while they wait on their refunds.

Finovate Alumni News

On Finovate.com

  • Refundo to Return Tax Refunds in Bitcoin.
  • Klarna Brings its Alt Payment Options to Brick and Mortar Retail Shoppers.

Around the web

  • Kony and Micronotes team up to bring Micronotes’ personalized conversation solution to banks using Kony DBX.
  • SecureKey’s Verified.Me identity verification solution is now available for consumers of CIBC, Desjardins, RBC, Scotiabank and TD across Canada.
  • Fenergo working with Bahrain’s Electronic Network for Financial Transactions to design and implement a KYC solution that incorporates blockchain technology.
  • NIIT Technologies’ AdvantageGo launches Underwriting, a solution that consolidates and provides all underwriting functions into a single platform.
  • GreatHorn awarded U.S. patent for new email impersonation detection method.
  • Onfido, Alphapoint earn spots in the inaugural cohort of cross-border regulatory sandbox, Global Financial Innovation Network (GFIN).
  • Envestnet unveils new suite of analytical tools for financial advisors, Envestnet Advisor Analytics.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

CBANC Acquires Lendwell

CBANC Acquires Lendwell

CBANC, a professional networking platform for banks, acquired fellow Austin-based fintech Lendwell in a deal this week. Terms of the transaction were not disclosed.

“Our acquisition of Lendwell is the next step in our strategy of unlocking the power of cooperation and the collective purchasing power of thousands of financial institutions within the CBANC Network,” said Bryan Koontz, CBANC CEO. “The Lendwell platform will help our network members reduce the cost of lending operations while improving their ability to serve their customers.”

This is CBANC’s first acquisition, but as the company seeks to add value to its platform and give members more reasons to log on, today’s purchase may not be its last.

Lendwell, a mortgage settlement services company, helps credit unions and community banks with the mortgage settlement process, primarily with refinances, second mortgages, home equity loans, and home equity lines of credit. The company offers a range of products including property condition reports, appraisals, title insurance, closing services, and more to serve as a one-stop shop for loan settlement products.

Lendwell’s SaaS loan aggregation offering gives banks access to quality mortgage settlement services at cost savings that add up to 20%. As a result of the acquisition, CBANC’s 8,000 financial institution members will have access to the Lendwell platform at no cost.

Lendwell founders Gabe Flores and Mike DeBonis have joined CBANC as the GM of Lendwell and as SVP of Engineering, respectively.

Founded in 2009, CBANC serves as an online platform where financial institutions can connect to share ideas, get their questions answered, build their brand and reputation, and publish reviews and insights on new products and services.

CBANC’s Founder and former President Myers Dupuy demonstrated the network at FinovateFall 2011 in New York. Earlier this month, the company hired on Mike Snavely as its Chief Commercial Officer. CBANC has raised more than $7 million from Adams Street Partners.