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Fiserv Drives Digital Transformation for NEFCU

Fiserv Drives Digital Transformation for NEFCU

Global US-based fintech, Fiserv, announces its open core platform will now serve Long Island-based credit union, NEFCU, to help transform the credit union’s member experience and drive innovation, reports Ruby Hinchliffe of Fintech Futures (Finovate’s sister publication).

The fintech’s DNA core account processing platform was chosen for its open architecture and APIs, and its ability to service all loan types from a single system. The move to Fiserv will also facilitate NEFCU’s planned introduction of self-service kiosks.

NEFCU, who has more than $3 billion in assets, hopes that through the new partnership it will be able to deliver more personalised services and relevant product offerings, with a look to add integrated solutions from Fiserv too, including content management and wire transfers.

“Our goal is to become the financial institution technology leader on Long Island, and we wanted a core platform that could help us achieve that goal,” said NEFCU CEO, John Deieso. “We needed a core platform that was future-oriented, and a partner committed to continuous investment in its technologies.”

Fiserv believes “the right technology” can enable credit unions to meet “rapidly evolving expectations” expectations of its members and drive growth as a result.

Founded in 1984 and headquartered in Brookfield, Wisconsin, Fiserv demoed its integration of Samsung SDS America’s biometric authentication and collaboration solutions into its Commercial Center: Security solution at FinovateSpring 2018. The company announced late last month that it had completed its $22 billion merger with First Data.