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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Backbase unveiled its new, AI-powered banking platform this week.
The new offering combines Backbase’s unified data foundation, Intelligence Fabric, with Agentic AI technology.
Headquartered in Amsterdam, Backbase is a four-time Finovate Best of Show winner. The company most recently demoed its technology at FinovateFall 2021.
Calling the launch of its new, AI-powered banking platform “the next phase” of its vision, Backbase pledged that its latest offering will help bankers take advantage of the opportunities in technologies like Agentic AI.
Backbase’s banking platform enhances customer engagement with AI-powered self-service and real-time support, and hardwires AI into employees’ daily operations to maximize productivity and improve decision-making. The technology streamlines and helps scale sales efforts thanks to intelligent activation and end-to-end automation, and provides up-sell and cross-sell pathways, driven by AI, that can grow revenues and deepen customer relationships.
“This isn’t proof-of-concept AI,” Backbase CEO and Founder Jouk Pleiter said. “This is a packaged, production-ready, operating model to move banks from experimentation to execution, fast. AI waits for no bank. It’s not a wait-and-see—it’s here, now, and it’s rewriting the rules of the industry. The time to act is now.”
Backbase’s platform combines the company’s unified data foundation, Intelligence Fabric, with Agentic AI. Intelligence Fabric converts behavioral signals, transactional data, and operational insights into real-time, actionable intelligence. Agentic AI delivers modular, intelligent, purpose-built agents designed specifically for banking and financial services. These agents embed into a variety of operations to automate tasks, indicate next-best actions, and increase productivity.
Backbase also announced the availability of AI Factory, an embedded delivery model to help financial institutions bridge gaps in their AI skills. AI Factory integrates Backbase’s AI experts directly into development teams, enabling them to quickly co-create and then execute innovative use cases and solutions.
“Banks do not need more pilots—they need outcomes,” Pleiter added. “With our AI-powered Banking Platform, we’re going all-in on the AI opportunity and empower banks to boost productivity, automate intelligently, and unlock unprecedented growth faster than ever.”
Founded in 2003, Backbase is headquartered in Amsterdam and maintains offices in Atlanta, Singapore, London, Sydney, Toronto, Dubai, Kraków, Cardiff, Hyderabad, and Mexico City. The company has been a Finovate alum since 2009, has won Best of Show four times, and most recently demonstrated its technology at FinovateFall 2021 in New York.
Backbase’s announcement comes one month after the company teamed up with fellow Finovate alum Salt Edge in a strategic partnership designed to help banks accelerate compliance with open banking regulations and pursue new revenue opportunities. Also in March, Backbase forged partnerships with Albania-based Tirana Bank and with financial services consulting firm Synpulse.
This year, FinovateSpring will feature a trio of Executive Briefings offering insights into key topics in fintech and financial services.
Featuring panels of industry professionals and moderated by veteran analysts and entrepreneurs, FinovateSpring’s Executive Briefings are an excellent opportunity for attendees to participate in deep-dives and extended discussions on specific issues—and take away significant insights and strategies for action.
Tickets for FinovateSpring are still available. Visit our registration hub today and save your seat!
Wednesday morning, FinovateSpring will host its Women in Fintech Executive Briefing. Titled “How we can solve fintech’s gender diversity problem,” this session will look at the current state of gender diversity in fintech and offer insights into strategies to ensure greater participation by women in financial services and foster female leadership in the industry.
Moderated by Liang Zhao, CEO and Founder of Vansary, this session will feature:
This session will examine the challenges faced by the unbanked and review ways that banks and other financial institutions can help more individuals and small businesses improve their financial wellness by establishing a positive banking relationship.
Moderated by Jim Perry, Senior Strategist, Market Insights, this session will feature:
Priscilla O-lyari, Regional Marketing and Communications Outreach Officer, FACE Coalition
In this briefing, panelists will discuss the challenges and opportunities faced by community banks in America today, and where these key financial institutions should turn in terms of growing their customer bases, introducing new technologies, and competing with larger rivals in finance and even Big Tech.
Moderated by Jason Henricks, CEO, Alloy Labs, this panel will feature:
Pam Kaur, Head of Bank Technology, BankTech Ventures
Adam Turmakhan, CEO and Chief Operating Officer, TurmaFinTech
Steve Bishop, President and Co-Founder, amBaaSsador
Digital estate planning company Trust & Will raised $4.5 in funding from credit union collective Curql.
The investment takes the company’s Series C round total to $32 million.
San Diego, California-based Trust & Will won Best of Show in its Finovate debut at FinovateFall 2023 in New York.
Digital estate planning innovator Trust & Willsecured an investment of $4.5 million from collaborative credit union ecosystem, Curql. The funding adds to the company’s Series C funding round, announced last month, bringing the total raised to $32 million.
“This partnership with Curql is incredibly meaningful, not just strategically, but personally,” Trust & Will CEO and Founder Cody Barbo said. “Curql represents a network of mission-driven credit unions committed to innovation, member service, and values that deeply align with ours. From our first credit union partnership in 2018 to today, we’ve seen the power of integrating estate planning into holistic financial wellness. This investment validates the work we’ve done and accelerates our ability to scale solutions that directly benefit millions of credit union members.”
Trust & Will will use the capital to expand estate planning access. Since inception in 2017, Trust & Will has helped more than one million Americans begin legacy planning. The San Diego, California-based company offers secure, attorney-approved online solutions to empower users to build wills, trusts, healthcare directives, and other critical estate planning documents—all in compliance with state-specific regulations. Trust & Will’s platform supports more than 17,000 financial advisors, as well as 150+ enterprise partners and financial institutions.
The company will also leverage the funds to launch a credit union service organization or CUSO that is designed to serve credit union members nationwide. Trust & Will has been a friend to the credit union industry from the beginning, announcing its first credit union partnership in 2018. Today, the company counts more than 200 credit unions among its partners.
“Forming a CUSO is a natural next step,” Barbo explained. “Over the past several years, we’ve built trust and traction with more than 200 credit union partners. Establishing a CUSO allows us to deepen those relationships, tailor our offerings, and collaborate in a structure credit unions are familiar and comfortable with. This isn’t just about scalability, it’s about alignment. A CUSO enables shared investment, shared values, and shared outcomes.”
Curql is a collaborative ecosystem consisting of more than 130 credit unions who jointly invest in fintechs with a goal of bringing innovative new technologies and solutions to credit union members. Launched in 2020, Curql includes former founders, operators, and leaders from both the fintech and investment worlds. The collective’s flagship—Curql Fund I—invests in firms that develop financial services technology that “revolutionizes and innovates” the way people deal with their finances.
Nick Evens, President and CEO of Curql, underscored Trust & Will’s innovation, calling the firm “the rare fintech that’s both mission-aligned and market proven.” He added:
“Estate planning is one of the most overlooked components of financial wellness, yet it touches everyone. What impressed us was not just their growth or technology, but their understanding of the credit union ethos. They’re not just selling a service; they’re providing peace of mind, generational planning, and value that strengthens the member relationship. That’s the kind of value that makes a difference.”
Trust & Will’s funding announcement and CUSO launch come at a pivotal time for credit unions. These membership-based financial institutions continue to grow—topping 143 million total members as of the end of 2024—but from technological change to policy uncertainty, credit unions are facing new challenges to attract new members and better engage current members.
“Credit unions are navigating a lot: rapid digital transformation, increasing member expectations, and pressure to stay competitive while remaining values-driven,” Evens said. “At Curql, our role is to be the bridge; to identify, invest in, and help scale fintech solutions that address those challenges. Whether it’s digital estate planning, cybersecurity, or fraud prevention, our job is to help credit unions deliver the tools their members want today and tomorrow, without compromising who they are—doing it with the speed and relevance of today’s market demands.”
Trust & Will won Best of Show in its Finovate debut at FinovateFall 2023 in New York. At the conference, the company showed how its platform provides easy-to-use solutions to help individuals create their estate plans, as well as access affordable, online probate services. More recently, Trust & Will introducedDelegate Access for Trust & Will Advisors. This enhancement will enable advisors to grant trusted assistants the ability to manage tasks on the advisor’s behalf. Delegate Access promotes seamless collaboration, improves client communications, and helps advisors save time. Also this month, Trust & Will announced that they have been selected to join Moderne Ventures’ 2025 Passport Class. A strategic venture capital and growth equity firm, Moderne Ventures offers a six-month industry immersion program—the Moderne Passport Program—that provides “education, exposure, insight, and relationships to drive customer growth.” Trust & Will was one of six companies selected for this year’s cohort.
“2025 is a big year for us,” Barbo said. “With this new capital, we’re focused on expanding our enterprise offering, continuing to grow our partner network, and investing in the tools that make estate planning even more intuitive and accessible for consumers and advisors alike. Expect to see deeper integrations with financial institutions, more personalization for users, and continued leadership in bringing trust, transparency, and simplicity to an area of finance that has long been overlooked.”
Account activation company Pinwheel announced an integration with Q2’s Digital Banking Platform.
The integration will make it easier for Q2 customers to facilitate direct deposit switching as part of the account onboarding process.
Q2 won Best of Show at Finovate’s all-digital FinovateSpring event in 2021.
Frictionless account activation and engagement product provider Pinwheel announced an integration with Q2‘s Digital Banking Platform. The integration comes courtesy of Pinwheel’s participation in Q2’s Partner Acceleration Program, and will enable financial institutions to access income and employment data from Pinwheel’s data network of payroll providers. This coverage includes 1,800 platforms, representing up to 100% of US workers paid through direct deposit. The integration will empower banks and credit unions to offer their customers and members instant direct deposit switching as part of the account onboarding process.
“Removing friction from the deposit switching process is critical for financial institutions to boost activation rates and secure primacy,” Pinwheel Head of Revenue Brian Karimi-Pashaki said. “We’re thrilled to help Q2 customers take advantage of Pinwheel Deposit Switch by making it available through Q2’s Partner Acceleration Program. We are committed to helping credit unions and banks offer the best possible customer experience.”
In a statement, the companies highlighted research that indicated that 40% of newly opened accounts are never activated. One reason for this, according to the study by veteran banking analyst Jim Marous, was friction in the direct deposit switching process. By contrast, integrating Pinwheel’s technology with the Q2 Digital Banking Platform will give all Q2 customers the ability to embed one-click deposit switching.
Pinwheel began the year teaming up with digital banking provider Narmi to help Berkshire Bank launch its new service that enables customers reroute their direct deposits to their Berkshire accounts. Last month, Pinwheel partnered with human capital management software solutions provider Paychex to expand its PreMatch coverage to 45 million Americans.
Founded in 2004 and headquartered in Austin, Texas, Q2 made its Finovate debut in 2011, won Best of Show at our all-digital conference in 2020, and most recently demoed their technology on the Finovate stage at our all-digital FinovateSpring event in 2021. The company provides digital transformation solutions for banks, credit unions, fintechs, and other financial services companies in the US as well as around the world.
Earlier this month, Q2 announced that Signature Bank had selected the company as its new digital banking partner. Founded in 2006 and headquartered in Illinois, the bank went live with Q2’s Digital Banking Platform as part of its overall digital banking transformation. In March, United Federal Credit Union reported that it had tripled member engagement within 12 months of deploying Q2 Composable Dashboard. Part of Q2 Engage, the company’s suite of consumer banking solutions, Q2 Composable Dashboard gives financial institutions curated dashboards and the ability to build personalized experiences.
Q2 is publicly traded on the New York Stock Exchange under the ticker QTWO. The company has a market capitalization of $4.9 billion. Matthew Flake is CEO.
FinovateSpring 2025 launches next week, May 7 through 9, at the Sheraton San Diego Hotel and Marina in San Diego, California. The event will be Finovate’s first conference in Southern California and we can’t wait to share what we have in store.
Registration is still open. If you have not picked up your ticket yet, then be sure to stop by our FinovateSpring 2025 registration hub and save your spot.
There’s so much going on in fintech right now, from the rise of AI-powered banking solutions to the challenge of managing a dramatically shifting regulatory environment. Here are some last-minute details to help you make the most of your visit to this year’s FinovateSpring.
Get Connected
Our ConnectMe app is a great way to track the conference agenda, set up your schedule, and network with your fellow attendees. Download the ConnectMe app and build your profile today.
What, Where and When
Each day of FinovateSpring begins at 8am with registration, breakfast, and networking. A light breakfast will be served in the exhibition hall, and sponsor booths will be open for networking.
The general sessions for all three days begin at 9am with remarks from Finovate Vice President Greg Palmer.
Demos will be presented on Wednesday, May 7 (Day One) and Thursday, May 8 (Day Two) of FinovateSpring. The Best of Show winners will be announced at 5pm on Day Two.
Special highlights
FinovateSpring will hold its special, invitation-only, Leaders+ event on Tuesday, May 6th. This session, curated for senior executives from banks, credit unions, insurers, and asset management offices, will feature keynotes, fireside chats, special addresses, and a networking opportunity at the end of the evening. To learn more about the program, including eligibility requirements and opportunities to apply, contact our event VIP Relationship Manager at [email protected].
Interested in learning more about deploying AI in financial services? FinovateSpring is hosting an exclusive, closed door AI Business Briefing for banks and financial institutions Wednesday afternoon, May 7th. Featuring experts from VASS Intelygenz, VASS FSI, Banco Popular, and McKinsey & Company, this session will discuss how banks and fintechs are leveraging AI-powered solutions to unlock new revenue streams and cut costs. Contact [email protected] for eligibility and invitation information.
Also on Wednesday afternoon, FinovateSpring will feature its Credit Union Spotlight. This special event is a unique opportunity for our credit union attendees to meet with fintechs who are building solutions specifically designed for credit unions and their members. Credit union attendees will also have an opportunity to meet, learn, and network with each other at the end of the session.
Interested? Reach out to [email protected] for details on eligibility.
Last-minute reminders
Bring your badge / Wear your badge. Make sure you’ve got your badge on when at the conference. It’s your key to entry and the easiest way to be recognized by your fellow attendees!
Business casual to business formal is the dress code for the event. Save the shorts, sandals, and sunglasses for poolside.
We look forward to seeing you next week in San Diego for FinovateSpring! Travel safe—and don’t forget your sunscreen!
If financial crashes are inevitable, then is there any way to anticipate them and mitigate their negative impacts—to say nothing of preventing them from happening in the first place?
Answering this question is Linda Yueh, Fellow in Economics at Oxford University and author of The Great Crashes: Lessons from Global Meltdowns and How to Prevent Them. In this interview, conducted earlier this year at FinovateEurope, Yueh provides a three-step framework for identifying and mitigating financial crises. She also discusses the relationship between Big Tech, decentralized finance, and traditional finance, and how competition between these forces will foster innovation and economic growth.
Every crisis starts with a bubble, and bubbles repeat themselves mostly because of FOMO, “fear of missing out” … (T)he real danger is if you pile in because of FOMO, and you do it with debt. Because then, when the bubble bursts, that’s the second phase, the resolution. And that’s really challenging because it depends on having credible policies and credible policymakers.
A fellow in Economics at the University of Oxford and an Adjunct Professor of Economics at the London Business School, Linda Yueh is an economist, writer, and broadcaster. Her latest book, The Great Crashes: Lessons from Global Meltdowns and How to Prevent Them, was named to the Financial Times’ “The Best New Books in Economics” roster. Her previous book, The Great Economists: How Their Ideas Can Help Us Today, was named one of The Times’s Best Business Books of the Year.
BehavioralQuant, a company that puts behavioral analytics to work helping individuals make better investment decisions, announced a strategic partnership with Quantlake.
The partnership combines BehavioralQuant’s Advisory analytics with Quantlake’s personalized ETF portfolios.
Headquartered in Austria, BehaviorQuant made its Finovate debut at FinovateEurope 2023.
A newly announced strategic partnership between BehaviorQuant and Quantlake is designed to bridge the gap between research and investor expectations. The partnership integrates BehaviorQuant’s Advisory analytics into Quantlake’s platform to give individual investors the ability to leverage behavioral intelligence to enhance their investing decisions.
“This collaboration marks the first time that personalized ETF portfolios are generated based on each investor’s actual behavioral risk profile—not just financial data or standard risk scoring,” BehaviorQuant COO and Co-Founder Gerlinde Berghofer wrote on the company’s website. “By embedding BehaviorQuant’s analytics into the Quantlake platform, this partnership introduces a new level of personalization and intelligence into the investment journey.”
BehaviorQuant’s Advisory solution leverages the fact that behavior plays a major role in investment decision-making and success. The technology incorporates how investors think, feel, and act under uncertainty. This allows for investment recommendations that are psychologically aligned with and financially sound for the investor. Once investors complete a short BehaviorQuant assessment, they receive personalized portfolio recommendations that are based on their behavioral risk profile and their financial status.
The partnership will give investors access to scientifically-validated risk profiles, leveraging the same behavioral finance tools used by financial institutions on Wall Street. Investors will also benefit from personalized portfolio selection. The integration between BehaviorQuant and Quantlake will connect investor behavioral assessments with systematic ETF model portfolios to limit emotional decision-making while at the same time ensuring investors remain within their risk preferences. This combination, both firms assert, will help investors remain committed to their investment plans during times of market volatility when the temptation to make emotionally based investing decisions is greatest.
“For too long, research providers have delivered investment insights without considering how they’ll be interpreted and used by actual investors,” Quantlake CEO Romain Gandon said. “This partnership fundamentally changes that approach by starting with the investor’s behavioral profile and connecting the investment strategy with it. We’re not just offering research—we’re creating a complete solution that works with, rather than against, natural human psychology.”
Quantlake helps retail investors access professional-grade, systematic strategies for long-term investing. The platform emphasizes data-driven approaches that enable investors to overcome emotional biases. Quantlake simplifies ETF selection and provides cost-effective investment solutions that make investing in the financial markets more accessible for individual investors.
Headquartered in Austria and founded in 2018, BehaviorQuant made its Finovate debut at FinovateEurope 2023. At the event, the company demonstrated how its technology brings behavioral science and machine learning to bear in improving investment decision-making. Check out my Finovate Global interview with BehaviorQuant CEO Thomas Oberlechner in which he discusses how his company’s technology also has helped financial institutions learn more about the financial advisors who guide their investment decisions.
Leeds Building Society, the fifth largest building society in the UK, has gone live on Mambu’s cloud banking platform.
The financial institution has launched a pilot digital savings solution and expects to add its mortgage offering to the modernization initiative.
Headquartered in Berlin, Germany, Mambu has been a Finovate alum since 2013.
After operating on a legacy core system for more than two decades, Leeds Building Society—the fifth largest building society in the UK—has gone live on Mambu’s cloud banking platform. The first step for the institution, in what it is calling a multi-year core modernization project, has been to launch a pilot digital savings solution.
“Our partnership with Mambu continues to go from strength to strength. We’ve spent the past year building the engineering foundations for the complete overhaul of our technology and we are delighted to see the technology being used for live savings accounts,” Leeds Building Society Chief Operating Officer Rob Howse said.
In a statement, Leeds Building Society praised Mambu for the speed with which the institution was able to launch its new savings offering. The building society noted that the savings products launched less than a year after starting the build. Leeds Building Society anticipates eventually adding its mortgage offering to its modernization plan thanks to Mambu’s composable architecture and cloud technology.
Composable banking enables financial services companies to leverage the fast and flexible assembly of independent, best-for-purpose systems to design and deliver new solutions and services. Composable banking allows firms to apply agile principles to build, test, and release new solutions; select and combine technologies in unique ways to design a competitive advantage; build both off-the-shelf and customized cloud solutions; and avoid the potential delays and dependencies of relying on single vendor partners.
Mambu’s cloud banking platform enables financial institutions to take advantage of these features, empowering firms to offer configurable deposits and lending products, collaborate with third-party technology providers, and more. To date, the platform has delivered 400 successful go-lives, served more than 260 customers and 114 million end users, and provided cost savings of up to 50% on implementation, integration, customization, infrastructure, and maintenance.
“Partnering with Mambu provides us with a solution that brings the best composable architecture and cloud technology coupled with innovative functionality that matches the very best in the industry,” Howse added. “This strategic move will mean we can spend more time improving the lives of our members and less worrying about our legacy technology.”
Established in 1875, Leeds Building Society has one million members across the UK. Operating as a mutual, Leeds Building Society offers mortgage, savings, insurance solutions, as well as financial wellness and financial literacy content. The partnership with Mambu coincides with the institution’s 150th anniversary and the “Year of the Cooperative”—a global effort launched by the United Nations to promote the work of cooperative financial institutions and their contributions to sustainable development.
“Leeds Building Society’s move to Mambu is a landmark moment for both the organization and the building society sector at large, reflecting our strengthening presence in the sector and our strong track record of providing transformative solutions to banks, fintechs, and other financial services organizations across the United Kingdom,” Mambu Chief Revenue Officer Mark Geneste said.
Berlin, Germany-based Mambu made its Finovate debut at FinovateAsia 2013. The company most recently demoed its technology on the Finovate stage in New York for FinovateFall 2021 and in London at FinovateEurope 2022 (in partnership with Persistent Systems). Mambu began 2025 announcing a partnership with Money DD, a subsidiary of Thailand’s Government Savings Bank (GSB), in support of its new digital lending platform Good Money. The fintech also teamed up with Spain’s Ibercaja Banco, helping the institution launch a dedicated consumer finance entity. Last month, Mambu announced a pair of additions to its C-suite, introducing Ellie Heath as Chief People Officer and Semhal Tarekegn O’Gorman as Chief Customer Success Officer.
Today is Earth Day. Established in 1970, the holiday is widely recognized as the start of the modern environmental movement. First proposed by peace activist John McConnell in 1969, the holiday has grown into an international commemoration with millions of participants all over the world.
In fintech and financial services, many companies have developed solutions to help banks, financial services firms, and their customers deal with issues such as climate change and environmental sustainability. From carbon tracking to investing in sustainable industries, these innovators are helping companies and individuals better understand the impact of their actions on the environment and, importantly, are showing them specific ways they can take action.
Finovate has been proud to showcase many of these companies in recent years. As part of our Earth Day celebration, we’re featuring below some of these innovators as well as the technologies they have brought to market to promote sustainability and minimize negative impacts on the climate.
ClimateTrade
Headquartered in Valencia, Spain and Miami, Florida, ClimateTrade is a climate tech company that leverages innovative technology—including a blockchain-based climate marketplace—to support large-scale decarbonization.
Founded in 2018, ClimateTrade made its Finovate debut at FinovateFall 2023. Francisco Benedito is Co-Founder and CEO.
Cloverly
Cloverly is a climate action platform that provides solutions to help buyers and sellers of carbon credits, connect, transact, and scale their impact. The company’s API enables companies to embed climate action into their own customer’s digital experiences.
Cloverly made its Finovate debut at FinovateSpring 2023 and returned later that year for FinovateFall. The company was founded in 2018 and is based in Atlanta, Georgia. Jason Rubottom is CEO.
Connect Earth
Connect Earth is an environmental data startup that democratizes access to sustainability data. The company offers carbon tracking API technology, Connect Insights, that financial institutions can embed in their apps to provide customers with a carbon impact estimate for every spend-based transaction.
Headquartered in London, Connect Earth made its Finovate debut at FinovateEurope 2023 and returned to the Finovate stage in New York later in the year for FinovateFall. The company was founded in 2021. Alexander Lempka is Co-Founder and CEO.
ecolytiq
ecolytiq offers a Sustainability-as-a-Service solution that uses payment transactions to calculate individual environmental impacts, including CO2 footprint.
Berlin, Germany-based ecolytiq participated in Finovate’s developer conference, FinDEVr 2021. The company was founded in 2020. David Lais is Co-Founder and Managing Director.
Energy Shares
Energy Shares is a FINRA-registered, broker-dealer and equity crowdfunding platform for utility-scale, renewable energy projects throughout the US. The company’s platform expands access to investment opportunities in the renewable energy space that have historically been available only to institutional, corporate, and other privileged investors.
Energy Shares made its Finovate debut at FinovateFall 2022 in New York. Headquartered in Pasadena, California, the company was founded in 2021. Daniel Kim is Founder and CEO.
Green Portfolio
Green Portfolio offers a climate-first, AI-powered scoring system and platform that enables individuals to align their investing and banking decisions with their attitudes toward environmental sustainability and climate change.
Green Portfolio made its Finovate debut at FinovateFall 2023. Founded in 2020, the company is headquartered in New York. Bonnie Gurry is Co-Founder and CEO.
Little Blocks
Little Blocks is a fintech platform for micro-, small-, and medium-sized (MSME) manufacturers built around industrial IoT data. The firm helps companies secure access to risk capital for machinery upgrades that make factories more productive while minimizing environmental costs and impacts.
Making its Finovate debut at FinovateEurope 2023, Little Blocks was founded in 2022. Based in Hyderabad, India, the company was co-founded by CEO Hanu Panchakarla.
Identity verification platform Trulioo has partnered with cross-border payments solutions company PingPong.
PingPong will deploy Trulioo Business Verification and Watchlist Screening to enhance onboarding and improve payment experiences for customers worldwide.
Headquartered in Vancouver, Canada, Trulioo won Best of Show at FinovateEurope 2022. The company most recently demoed its technology on the Finovate stage at FinovateEurope 2023.
Identity platform Trulioo has teamed up with cross-border embedded payment solutions company PingPong. The company has selected Trulioo Business Verification and Watchlist Screening to reduce manual processes during onboarding and to provide fast, compliant payment experiences to customers around the world.
The partnership comes at a time when cross-border payments are expected to grow at 5.9% CAGR, reaching $50 trillion by 2032. At the same time, there are a range of hurdles experienced by businesses when it comes to cross-border payments. These include managing country-specific regulations, dealing with fraud and financial crime, as well as cumbersome onboarding processes. By deploying Trulioo’s advanced Business Verification and Watchlist Screening technology, PingPong will improve its ability to quickly verify individuals and companies worldwide while shortening onboarding time and reducing other operational challenges.
“The digital payments boom creates an abundance of growth opportunities and a broad attack surface for fraud, meaning enterprises can no longer rely on rigid verification methods,” Trulioo CEO Vicky Bindra said. “Fast, flexible, and scalable verification capabilities deliver the trust and security that form the foundation of global commerce. We’re proud to partner with PingPong to help drive growth and compliance in the cross-border payments industry.”
Trulioo’s Business Verification, or Know Your Business (KYB), features many of the same checks as Know Your Customer processes do. Nevertheless, Trulioo’s offering adds a number of additional verification processes due to the complexity of business registration, ownership data, and, at times, business structure. Business Verification offers easy integration, maximized accuracy, minimal to no manual processes, verification in any language, and continuous performance optimization that evolves its data engine and network of interconnected data sources.
The company’s Watchlist Screening checks individuals and businesses against more than 6,000 international watchlists and 20,000+ adverse media sources. Users can deploy the technology to screen against sanctions lists, check for politically exposed persons, and access print, digital, and broadcast media to gain insights into potential customers, including past criminal activity. The technology provides for fewer false positives, continuous monitoring, and simple integration with existing systems.
“Ensuring compliance while providing world-class, digital-first onboarding for businesses is critical to our global payments infrastructure,” PingPong Global Compliance Officer Julia Yao explained. “As we continue to scale and power cross-border payment services for enterprises of all sizes, automation and smart technology are fundamental to delivering fast, secure payment services. Trulioo is a vital partner as we combine our regional expertise and cutting-edge technology to automate business verification around the world.”
Founded in New York in 2015, PingPong is a leading cross-border payments platform, processing more than $250 billion in cumulative transaction volume. The company’s API-first cross-border payments platform integrates with businesses to send, manage, and receive money faster worldwide. PingPong holds more than 60 financial licenses, operates 32 offices in 15 countries, and employs more than 1,500 employees.
A Finovate alum since 2014, Trulioo won Best of Show at FinovateEurope 2022 and most recently demoed its technology on the Finovate stage at FinovateEurope 2023. At the conference, the Vancouver, Canada-based company demonstrated its identity platform for individual and business verification. The technology features a no-code Workflow Studio and an educational resource hub called Navigator.
Trulioo’s business and individual verification platform covers 195 countries. The platform can verify 14,000+ identity documents and 700 million business entities, and access more than 6,000 watchlists. The company’s technology puts hundreds of predictive risk signals, consortium data, and industry-specific machine learning models to work helping businesses fight fraud and financial crime.
Trulioo’s partnership news comes just weeks after the company introduced Vicky Bindra as its new Chief Executive Officer. Bindra succeeds Steve Munford, who served as CEO since 2020. Bindra comes to Trulioo having worked as Chief Operating and Product Officer at Nuvei and, before that, as Group President and Chief Product Officer at FIS.
“My focus will be on accelerating product innovation, enhancing our global reach and delivering best-in-class solutions to the market,” Bindra said in a statement earlier this month. “I look forward to working with the talented team at Trulioo to advance the company’s position as The World’s Identity Platform.”
Digital banking platform Plumery has forged a strategic partnership with financial services consulting firm Darien Technology.
The partnership combines Plumery’s technology with Darien Technology’s consulting and software development expertise to empower banks to accelerate their digital transformations.
Headquartered in Amsterdam, Plumery made its Finovate debut at FinovateEurope 2025 in London.
Amsterdam-based digital banking platform Plumeryannounced a strategic partnership with Darien Technology. A consulting and technology firm that specializes in South America and Spain, Darien Technology will combine its consulting, software development, and UX/UI design expertise with Plumery’s developer-friendly, API-driven architecture to help banks and other financial institutions accelerate their digital transformations.
“This partnership allows us to extend Plumery’s reach into markets that are undergoing rapid digital change but are often held back by rigid legacy systems,” Plumery Founder and CEO Ben Goldin said. “Our platform provides the foundation for financial institutions to deliver seamless digital banking journeys that are easy to launch, fully customizable, and designed to scale. Through a focus on speed, cost-efficiency, and customer experience, we’re giving institutions the autonomy to evolve continuously without being tied to expensive vendor lock-ins or slow, professional service-heavy delivery models.”
Combining Plumery’s technology and Darien’s acumen will provide financial institutions with a digital banking stack that integrates seamlessly with existing core systems to enable them to offer digital banking experiences across both online and mobile channels. The collaboration will drive frictionless onboarding, KYC compliance, personalized engagement, and full loan origination journeys. Financial institutions will benefit from real-time responsiveness thanks to Plumery’s event-driven platform architecture and cloud-native infrastructure. At the same time, firms will be able to leverage regional delivery capabilities and expertise in guiding firms through their digital transformation journeys courtesy of Darien.
“We’re thrilled to partner with Plumery,” Luis Salazar, Digital Transformation Director & CDO, EMEA, at Darien Technology, said. “Their flexible, cloud-native, event-driven architecture and developer-friendly approach to digital banking, coupled with their ability to support progressive modernization without the need for large-scale core transformations aligns perfectly with our mission to help financial institutions innovate with speed and confidence.”
Headquartered in Panama, Darien Technology is a digital transformation and technology consulting firm that specializes in accelerating innovation, modernizing legacy systems, and delivering digital experiences for banks and financial services companies. The company’s capabilities include software development, systems integration, UX/UI design, cloud infrastructure, digital onboarding, document management, identity verification, and AI-driven data insights. Daniel Sepe is CEO.
Founded as a private consultancy in 2016, Plumery grew into an independent product company in 2022. The company made its Finovate debut at FinovateEurope 2025 in London, where it demoed its Super App Accelerator, which empowers financial institutions to launch a comprehensive Super App in weeks rather than years. The solution helps financial institutions transition from traditional banking apps to lifestyle-integrated platforms that serve a wider range of consumer financial demands.
Learn more about Plumery in my conversation with Ben Goldin from earlier this year. We discuss the growth of lifestyle banking as well as trends such as AI and hyper-personalization in banking.
This week’s edition of Finovate Global features the latest fintech news and headlines from Brazil.
Nubank unveils Recomeço to help borrowers renegotiate debt
Brazilian fintech Nubankunveiled its latest and largest campaign to help customers with outstanding payments renegotiate their debts. The program, Recomeço, enables eligible customers to receive discounts of up to 99.9% for a limited time. These customers will be notified via the Nubank app, where they will be provided personalized details about their renegotiation options and next steps.
“At Nubank, our customers and their financial well-being are our priority,” CEO of Nubank in Brazil, Livia Chanes, said. “This was the main reason for creating Nubank: to combat complexity and empower people. We are committed to providing personalized solutions with the best possible conditions, contributing to long-term financial health. We want to support our customers, who have trusted Nubank, to start over.”
Eligible customers will need to have a “generally good credit history” and engagement with Nubank. The fintech hopes that the program will benefit those customers who do not tend to have recurring debts, but may have recently experienced financial difficulties. Recomeço also features resources and tools to support credit recovery and smart financial decision-making. These resources include a blog with tips on financial wellness and education.
Nubank’s Recomeço news comes less than a week after the fintech unveiledNuScore, a credit rating tool for its customers. NuScore provides customers with a score from 0 to 1,000, a classification—very high, high, average, low, and very low—and access to the behavioral and historical factors that guided the scoring. These factors include credit card usage, savings patterns in Nubank’s personalized digital savings accounts called Caixas, the amount of debt in the market, and the customer’s score analysis from credit bureaus. Customers will also benefit from recommendations on how they can improve their credit profile and overall financial health.
“Our goal is to establish a solid partnership with our customers to build a robust credit profile, promoting satisfaction, increasing eligibility and engagement with credit products that meet their needs in a responsible manner,” said Arthur Valadão, general director for Nubank’s Roxinho (credit card) segment.
Founded in 2013, Nubank is headquartered in São Paulo, Brazil. The company is an alum of Finovate’s developer conference, FinDEVr, having participated in the event in New York in 2016. Today, Nubank offers one of the region’s and the world’s biggest digital banking platforms, with more than 100 million customers in Brazil, Mexico, and Colombia.
Brazilian BNPL provider raises $26.7 million in series A funding
Capim, a startup that offers a Buy Now, Pay Later (BNPL) payment option for Brazilians paying for dental services, has secured $25.7 million in Series A funding. The round, which consisted of two parts, featured Valor Capital and QED Investors as co-leads. Existing investors ONEVC, Canary, and NXTP also participated, along with new investors Endeavor, Saison, and Actyus. The Series A takes Capim’s total capital raised to $29 million. Valuation information was not disclosed.
A vertical SaaS company specializing in the dental sector, Capim helps dentists leverage digital technology to better manage their offices. In addition to providing payment options like BNPL, Capim helps dental patients schedule their appointments digitally at connected clinics. The funding will help Capim expand its offerings to include a point-of-sale (POS) terminal that will offer dentists lower merchant discount rates. Terminals will accept credit and debit cards, and payments from Brazil’s real-time payment system, PIX. The terminals will be fully integrated with Capim’s SaaS financial management module.
“At Capim, we know that being a dentist is much more than taking care of smiles—it is transforming lives every day,” the company noted on LinkedIn when the investment was announced. “With our verticalized software, we develop, with our customers, incredible products, ensuring resources and all the support that really make a difference.”
Founded in 2021, Capim is headquartered in São Paulo.
Méliuz proposes expanding bitcoin reserves
Brazilian fintech Méliuz is considering an expansion of its Bitcoin holdings and making the digital asset a strategic asset on the company’s ledger. The company initiated its bitcoin strategy earlier this year, devoting 10% of the company’s cash to purchase 45.7 Bitcoin worth $4.1 million. According to the Brazil Crypto Report, this marks the first time a Brazilian, publicly listed company used cash funds from its treasury to buy Bitcoin for investment purposes.
Founded in 2011 and headquartered in Belo Horizonte, Méliuz provides digital solutions via a platform that integrates marketplaces and financial services. With more than 800 partner stores, Méliuz promotes discounts, services, and coupons through its website, app, and browser extension. The company also builds special cashback programs for its marketplace and financial services partners.
The final decision on expanding Méliuz’s Bitcoin holdings will be based on a shareholder meeting and vote on May 6, the company noted in a securities filing.
Earlier this year, Méliuz reaffirmed its strategic alliance with Banco Votorantim (banco BV), initially forged in 2022. Also that year, Méliuz announced a partnership with Liqi, a blockchain-based asset tokenization startup.
Here is our look at fintech innovation around the world.
Middle East and Northern Africa
Emirates NBD teamed up with Visa to enhance international money transfers.
Egyptian fintechs Basata Holding for Financial Payments and Connect Money launched a new card to boost payment security.
