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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
ANNA, a small business banking and tax app for SMEs, has implemented biometric re-authentication strategies to fight fraud.
The new re-authentication procedures are designed to help combat the threat of Authorized Push Payment (APP) fraud.
U.K.-based ANNA made its Finovate debut at FinovateEurope 2020 in Berlin.
All-in-one business and tax app for SMEs, ANNA, has become one of the first financial institutions in the U.K. to deploy biometric re-authentication strategies to fight financial crime. The new procedures are being used specifically to prevent fraudsters from using accounts they have accessed illegally.
“ANNA was one of the first in the industry to start pushing these changes live and we continue to make updates and improvements,” ANNA Chief Compliance Officer Leven Li said. “Our random biometric re-authentication programme went live this week and we expect that other financial institutions will likely follow our lead.”
The re-authentication process is initiated whenever someone attempts to access an ANNA account on a mobile device that is different from the one used to initially set up the account. When this occurs, a request for a selfie is issued. Insofar as the fraudster will not be able to produce an accurate facial match, the access attempt is stopped and the account is immediately suspended. Additionally, ANNA has introduced random biometric authentication checks that also leverage a customer selfie to re-verify identity.
The new procedures come as new laws designed to stop Authorized Push Payment (APP) fraud in the U.K. came online this week. APP fraud occurs when a person is tricked into sending money to a fraudster who is posing as a legitimate payee. The new regulations require payment services providers (PSPs) such as ANNA to reimburse eligible claims from APP victims when the fraud takes place via faster payments and CHAPs.
And while ANNA currently has a number of strategies to help prevent fraud, including the use of national databases like CIFAs and limiting ANNA accounts to U.K. residents and businesses, the new requirements are designed to help financial institutions, fintechs, and their customers stay one step ahead of continuously-evolving fraud threats – without compromising the customer experience.
“While these measures are mainly aimed at detecting accounts accessed and misused by criminals who have not been through our Know Your Customer process, there’s no friction at all for our regular customers,” Li said. “It’s just a quick selfie — which we are all used to doing — and it’s keeping our customers and their accounts much safer from day-to-day threats, like fraudsters trying to scam their way in or phone snatchers who try to access accounts by bypassing security protections.”
ANNA made its Finovate debut at FinovateEurope 2020 in Berlin. At the conference, the company demoed its automated tax calculation solution that manages self-assessment and VAT return. The technology automatically categorizes and reconciles expenses, and calculates VAT and tax in real time. The solution then completes and submits tax and VAT returns to the HMRC.
This spring, ANNA acquired business spend management platform GetCape for an undisclosed sum. The transaction enabled ANNA to enter the Australian market; GetCape is headquartered in Sydney. The goal of the acquisition was to provide a challenge to Australia’s Big Four banks when it comes to offering expense management and corporate cards to SMEs.
ANNA was founded in 2017 and is headquartered in the U.K. Boris Dyakonov and Eduard Panteleev are Co-CEOs.
This week, Klarna Checkout, also known as KCO, announced its official rebrand as Kustom. The rebrand comes 12 years after the launch of Klarna Checkout, which at the time set a new standard for e-commerce in Northern Europe. The rebrand also arrives months after Klarna sold KCO to a consortium of investors led by BLQ Invest CEO and Founding Partner Kamjar Hajabdolahi.
“Klarna Checkout is very dear to me, and the impact it’s had on Klarna’s journey is immense,” Klarna CEO and Co-Founder Sebastian Siemiatkowski said in June when the divestment was announced. “I’m so pleased it’s finding a new home, with owners who are carefully handpicked to continue to create outstanding value for our merchant partners.”
A new home back then, and now, a new name. As Kustom, the digital checkout solution stands as one of the largest digital checkout providers in Europe. Kustom has 24,000 e-merchants and annual transaction volume of more than $14 billion (150 billion SEK). Kustom will focus on e-merchants and will add to its suite of payment methods, while keeping Klarna a key component of Kustom’s offering. Additionally, Kustom will focus on optimizing the checkout experience and building related services as opposed to offering its own payment methods or credit products.
“Our full focus will now be on our merchants and continuing to develop this great product based on their needs,” Hajabdolahi said. “We have an incredibly strong customer base, we are profitable, and we have secured financing for strategic acquisitions, which provides an excellent foundation. In the coming months, we will put all our efforts into further developing our infrastructure to expand our offering in 2025, including the introduction of new payment methods.”
Here are a trio of top takeaways from the rebrand.
Kustom will start strong
The rebrand comes at a time of strength for the digital checkout platform. The solution has a market share of more than 40% in Sweden and more than 20% across the Nordics. Kustom will also benefit from its new owners who have been credited for their “Buy and Build” strategy when it comes to acquisitions.
Strategic partnership with Stripe
In addition to its rebrand announcement, Kustom also shared news of a new strategic partnership with payments innovator Stripe. Stripe’s platform will be instrumental to Kustom’s plans to introduce new features and payment methods for e-merchants, starting in the first half of 2025.
Continued collaboration with Klarna
Despite the summer sale and the autumn rebrand, Kustom will retain its relationship with Klarna and, in fact, plans to offer Klarna’s payment methods in the future. Also many of the personnel moves accompanying the rebrand reflect more continuation than separation. Jesper Eriksson, previously Country Manager for Klarna in Sweden, will become Chief Commercial Officer for Kustom. Rasmus Fahlander, previously Senior Product Director for Klarna Checkout, will become CPO. Alexander Olsson, former finance director for the U.S. at Klarna, will take the role of CFO.
Automated reconciliation software company AutoRek has joined the Swift Partner Program.
The partnership will enable companies to have greater integration between their operations and third-party data sources.
Scotland-based AutoRek made its Finovate debut at FinovateEurope 2023.
AutoRek, an automated financial controls platform based in Scotland, has joined the Swift Partner Program. The move will enhance the consolidation and reconciliation of financial data and provide greater integration between companies’ operations and their third-party data sources. Leveraging its predefined catalog of API connections, AutoRek will consume messages directly from the Swift network, making the reconciliation process more efficient and providing wider data management. This will eliminate the need for AutoRek customers to both source and manage files and statements from the third-parties they are working with. Futhermore, AutoRek will investigate the creation of additional solutions to help its customers maximize the company’s connection with the Swift network.
“AutoRek is on a mission to set the benchmark in trust for finance operations and controls,” AutoRek Head of Strategic Partnerships Alastair MacKenzie said. “As a member-owned organization, we believe this collaboration with Swift will allow us to gain in-depth insights to help meet the needs of the world’s leading financial services firms.”
SWIFT, which stands for Society for Worldwide Interbank Financial Telecommunication, offers a network that enables financial institutions to communicate and exchange information about financial transactions in a secure manner. Launched in 1973 and owned by the banks and member institutions that use the messaging network, the Belgian-based cooperative connects more than 11,500 banking and securities organizations, market infrastructures, and corporate customers in 200+ countries and territories.
AutoRek made its Finovate debut at FinovateEurope last year. At the conference, the company’s Kashif Aslam demonstrated how AutoRek’s technology helps financial institutions — including banks, asset managers, insurers, and payments businesses — manage high-volume reconciliation challenges. “Some of the benefits include a significant reduction in cost through automation of otherwise manual and intricate business processes, an increase in control over your data through increased transparency so you can see and track everything that’s happened to your data throughout its lifespan within the system, and an increased ability to demonstrate compliance with financial regulation,” Aslam explained.
In the months since then, AutoRek has forged partnerships with J.P. Morgan Payments, global funds network Calastone, and French IT services and consulting firm Capgemini. The company’s customers include fellow Finovate alums eToro and Marqeta.
Founded in 1994, AutoRek is headquartered in Glasgow, Scotland. Gordon McHarg is CEO.
Customer interaction technology company Glia launched its Unified Interactions Index Online Calculator this week.
The new offering is based on the company’s Unified Interactions Index, and enables financial services companies to benchmark the quality of their customer interactions against that of their peers.
A multiple-time Finovate Best of Show winner, Glia most recently demoed its technology at Finovate’s all-digital conference in 2021.
Leave it to customer interaction technology innovator Glia to take the idea of “Knowing Your Customer” to another level.
This week, Glia unveiled its Unified Interactions Index Online Calculator. Based on the company’s Unified Interactions Index, the new tool enables financial services companies to benchmark themselves against more than 500 peer companies in terms of the efficiency, effectiveness, and overall experience in customer interactions.
“Customer interactions are the new litmus test for loyalty, but until now financial institutions haven’t had an accessible way to compare their interaction strategy with peers and relate it to tangible KPIs,” Glia Co-Founder and CEO Dan Michaeli said.
Glia’s calculator gives financial institutions apples-to-apples benchmarking data on how they compare against peers and competitors. From the answers to 14 questions, the calculator provides a score that categorizes respondents into one of three areas –front runner, pacer, or straggler — based on the efficiency, effectiveness, and experience of their customer interaction strategy. With this information, Glia provides customer recommendations to help the institution improve its interaction strategy, and improve business results based on their own unique circumstances.
“Our calculator offers a quick, simple way to evaluate where an institution stands and then provides actionable steps on easy areas of improvement,” Michaeli added. “This ultimately helps deliver the information and tools necessary to modernize and enhance customer interactions and drive successful business outcomes.”
Headquartered in New York, Glia made its Finovate debut (as SaleMove) at FinovateFall in 2015, earning its first of several Best of Show awards. Most recently, the company demoed its technology before Finovate audiences at our all-digital conference in the spring of 2021. Today, Glia has partnered with more than 500 banks, credit unions, insurance companies, and other financial institutions around the world to help them improve the customer experience, boost loyalty, and drive revenues. The Glia Interaction Platform unifies voice, digital customer service, and AI in an architecture that eliminates data siloes and enables companies to shift traffic between channels, enabling customer interactions to evolve naturally.
The launch of Glia’s new offering follows the introduction of the company’s ChannelLess AI-powered Interactions for Financial Services experience. This platform, in the words of Glia Chief Product Officer Jay Choi, combines a best-in-class virtual assistant, back-end AI tools, and a data analysis solution for managers to help them “find new ways to drive efficiency, performance, and increase the value delivered by the contact center.”
Back before regtech was cool, a Brooklyn, New York-based company called Alloy was introducing Finovate audiences and others to its technology that enables banks and other financial institutions to build fully-customizable APIs for customer identification and compliance. Even more, the company demonstrated how its graphical rules engine implements compliance rules in a way that actually optimizes conversions and coverage. Alloy’s technology empowers companies to choose which data sources are used and how they are applied. This lets companies decide how to customize and optimize this aspect of their own onboarding processes.
We first met Alloy in 2016, when the company demoed its technology at our developers conference, FinDEVr Silicon Valley. In the years since then, Alloy has grown into an end-to-end identity risk management platform with more than 600 banks, credit unions, and fintechs using its technology to manage fraud, credit, and compliance risks. The company has raised more than $207 million in funding according to Crunchbase. Glia most recently secured an investment of $52 million in follow-on Series C funding in September 2022 from Avenir, Lightspeed Venture Partners, and other investors.
Alloy was founded in 2015 by Tommy Nicholas (CEO), Laura Spiekerman (President), and Charles Hearn (CTO) who met while working at a payments startup. In their mission statement they note that, in the company’s early days, they faced skepticism from investors, but were heartened by client feedback, which they said was “overwhelmingly positive” and inspired the founding trio to forge ahead.
These days, more and more companies are getting the message. In the past few days, Alloy announced partnerships with commercial lending platform Numerated and embedded finance and payment solutions provider Sonovate.
Alloy’s strategic partnership with Numerated will enable the latter’s customers to conduct robust fraud checks seamlessly from within their own lending operations. The partnership will bring streamlined onboarding, enhanced fraud prevention, and a unified digital experience to Numerated’s platform. This will help Numerated’s customers capture deposits and offer competitive lending products to their SME and commercial borrowers.
“Fraud prevention and lending automation are crucial in today’s financial landscape,” Numerated CEO Dan O’Malley said. “By partnering with Alloy, we are ensuring that our platform not only meets but exceeds the expectations of financial institutions looking for secure, scalable lending solutions. This partnership allows us to deliver the best of both worlds — top-tier risk management combined with the efficiency and speed of automation.”
Founded in 2017 and headquartered in Boston, Massachusetts, Numerated leverages advanced data and AI to help companies automate their business lending operations — from application to closing. With 500,000+ businesses and 30,000+ lenders among its customers, Numerated processes $400 million in loan volume every hour and, since inception, has processed more than $50 billion in loans on its platform.
With Sonovate, Alloy’s identity risk technology will be deployed to help the company combat rising fraud trends in the U.K. as it seeks to scale its operations. In a statement announcing the partnership, the companies noted a report from UK Finance that underscored the challenge of more sophisticated, AI-powered tools that fraudsters are using against financial institutions. The report discovered that $1.5 billion (£1.17 billion) was lost to financial criminals in 2023 alone.
“With its network of data sources, Alloy gives us the power to protect our business and customers from financial crime and the flexibility to make adjustments as needed as our business scales,” Sonovate Global Head of Risk and Compliance Tom Wilson said. “We are excited for this next step in our global growth.”
U.K.-based Sonovate serves recruitment businesses, consultancies, and labor marketplaces with embedded finance and payment solutions for their workforces. Sonovate provides swift credit decisioning, same-day funding, credit insurance, collection services, and both timesheet and workflow automation. Founded in 2014, the company has funded nearly $8 billion in invoices, supporting 3,300 businesses and 50,000 workers in 44 countries.
In addition to its partnerships with fintechs, Alloy announced last month that it was working with Meridian Credit Union, to help Canada’s second largest credit union enhance its user experience and reduce fraud risk for its 380,000+ members. Also this year, Alloy published its 2024 State of Embedded Finance report which examines trends in embedded finance risk management and compliance.
Property data innovator Chimney announced a new collaboration with digital banking solutions provider Jack Henry.
The collaboration will make Chimney’s product suite available on Jack Henry’s digital banking platform.
Chimney won Best of Show at FinovateFall 2023 in New York. Previously known as Signal Intent, the company also won Best of Show at our online FinovateSpring conference in 2021.
A collaboration between property data innovator Chimney and Jack Henry will help financial institutions empower their homeowners with actionable advice about their home value, home equity, borrowing power, and more. That’s because Chimney has made its product suite, including its latest offering Chimney Home, available via Jack Henry’s digital banking platform.
Chimney’s embedded financial tools enable banks and other financial institutions to engage more account holders digitally, generate more deposits, and fund more loans by leveraging intelligent recommendations to guide customers to the products that are most appropriate for them. Chimney Home, the company’s latest product, gives homeowners actionable information about the value of their home, potential borrowing power, and the availability of pre-qualified offers — all embedded within the bank’s digital channels.
“For many years, financial institutions have lacked the resources needed to personalize product recommendations for homeowners,” Chimney Co-Founder and CEO Matthew Covi said. “At the same time, getting approved for a home equity loan is a big feat, sometimes taking months and causing frustrations for many consumers. That’s why we created Chimney Home.”
Among the financial institutions currently using Chimney’s tools via Jack Henry’s digital banking platform is Financial Plus Credit Union. The technology will help the institution better serve members who are homeowners with the data they need to maximize their home’s value and equity. Chimney’s offering also replaces the credit union’s previous, more cumbersome cross-departmental strategy in favor of an omni-channel approach that makes access easier for homeowners and the process more efficient for the credit union’s mortgage services team.
“By combining financial health data and blending it with a homeowner’s property data, we’re empowering financial institutions to make more personalized loan recommendations in the fiercely competitive home equity space and allow account holders to take action on those recommendations right within their digital banking app,” Covi said.
Jack Henry first demoed its technology on the Finovate stage at FinovateFall 2010. Today, the Monett, Missouri-based company provides banks and credit unions with an ecosystem of modern technology solutions developed internally as well as the ability to integrate with leading fintechs. Founded in 1976, Jack Henry is a publicly traded company on the NASDAQ under the ticker JKHY. The company has a market capitalization of $13 billion.
As October gets underway in earnest, Finovate’s Fintech Rundown shares news of expedited payments to help those impacted by hurricane Helene, another partnership to help new Canadians secure credit, as well as a major investment in cross-border payments and a big acquisition in the fraud prevention space.
Be sure to check back all week long for more fintech news and updates!
This week’s edition of Finovate Global features recent fintech news and headlines from the Netherlands.
Netherlands-based digital banking platform Plumerysecured $3.3 million in funding this week. The investment came from of early-stage investor DN Capital and Fontes, managed by international VC firm QED Investors, and raises the company’s total funding to date to $7.8 million. Plumery added that it is preparing for a larger Series A round next year.
“Our commitment to product excellence and expansion into key markets (are) central to our roadmap, and this funding will propel us even further,” Plumery Founder and CEO Ben Goldin said. “We look forward to working with our partners in this next phase of our evolution and sustained growth in today’s competitive market.”
Plumery will put its new capital to work in a variety of ways. The company plans to expand its sales and marketing efforts, bolster international partner management, and enhance its platform’s capabilities for SMEs, consumers, lenders, and microfinance companies. Plumery will also look to add talent, particularly in product, engineering, and commercial roles.
Founded in 2022, Plumery offers a digital banking platform that enables businesses to rapidly customize and deploy their banking operations. The firm’s platform enables mobile and online banking interfaces and experiences to be built on top of legacy core platforms at a lower cost and at up to 80% faster than traditional methods. In its funding statement, the company noted that it plans to launch additional features including conversational banking and AI-driven automation and insights as part of its expansion plans.
It’s hard to imagine a Finovate Global look at fintech in the Netherlands that didn’t include a nod to Engagement Banking Platform Backbase. Especially upon hearing news that the company has moved to new headquarters in Amsterdam.
This week, Backbase celebrated the grand opening of its 5,000 square-meter, international headquarters at Oosterdoksstraat 114. Backbase CEO and Founder Jouk Pleiter said in a statement that the new HQ was “more than just a building,” noting that “it represents the outcome of a 20-year journey fueled by entrepreneurship, perseverance, and focus on innovation and customer success — all driven by our people.”
And at a time when many companies are struggling to encourage workers to spend more time in the office, it is hard not to be touched by the comments of Carolien Roos, partner at Firm Architects and designer of Backbase’s new headquarters. “Our vision was to create a space that not only inspires innovation but also brings people together,” Roos said. “The design encourages the kind of serendipitous encounters and discussions that often lead to groundbreaking ideas — a key ingredient in Backbase’s recipe for success.”
Backbase has been putting that recipe to good use of late. Also this week, the company announced that it was teaming up with business identity platform, and fellow Finovate alum, Middesk to enhance KYB verification for both banks and credit unions. Backbase’s Engagement Banking Platform, integrated with Middesk, will give financial institutions access to real-time verification data sourced from multiple databases including the offices of all fifty Secretaries of State, the IRS, the USPS, OFAC, and more.
“Businesses today want a seamless verification process that meets compliance standards while limiting delays during the onboarding process,” Backbase VP of Product Robert Soetens said. “Together with Middesk, Backbase is continuing to implement modern, flexible, scalable, and API-first solutions (for) banks and credit unions, helping them deliver the best-in-class digital experiences to their business clients.”
Headquartered in San Francisco and founded in 2019, Middesk made its Finovate debut at FinovateFall 2022. At the conference, the company demoed its Verification solution that provides a complete and accurate view of customers — from entity names to watchlist screening. Middesk counts Affirm, Brex, and fellow Finovate alums Plaid and Gusto among its customers. Kyle Mack is CEO and Co-Founder.
In addition to forging new partnerships, Backbase launched its Intelligence Fabric Layer last week. The new offering is a set of data/AI infrastructure and development capabilities that embed natively in the Enterprise Banking Platform. These capabilities, which include Agentic AI, help banks realize “significant productivity gains” in both customer servicing and sales. The Intelligence Fabric leverages Backbase’s Grand Central Integration Platform-as-a-Service, which unifies data from multiple sources, including core banking systems, payment gateways, fintechs, and non-fintech systems such as CRMs.
“We see a future where AI Agents will work autonomously in the background, handling tasks, managing processes, and collaborating with customers and employees,” Pleiter said. “The adoption and evolution of these new-gen, super-powerful agents will dramatically reduce internal and external labor spend on overheads such as sales, marketing, customer service, and compliance operations.”
A Finovate alum since 2009, Backbase most recently demoed its technology at FinovateFall in 2021. The four-time Finovate Best of Show winner was founded in 2003 and counts more than 150 financial institutions around the world as users of its Engagement Banking Platform.
For more on Agentic AI, check out our primer from Senior Research Analyst Julie Muhn.
Finovate has been happy to introduce our audiences to a number of fintech innovators based in the Netherlands over the last decade-plus. Check out this roster of Dutch fintechs that have demoed their innovations on the Finovate stage.
Indian neobank Jupiter is reportedly in talks to acquire a stake in SBM Bank India, according to TechCrunch.
Latin America and the Caribbean
Binance secured Virtual Asset Service Provider (VASP) license to operate in Argentina.
Trinidad and Tobago inked an agreement with NPCI International Payments to build a real-time payments system based on India’s UPI.
Paysendpartnered with Mastercard to launch Paysend Libre in Mexico to promote financial inclusion.
Asia-Pacific
Malaysia’s Maybank partnered with China’s Bank of Hangzhou to enhance cross-border financing and innovation in AI.
Worldline teamed up with Bank of China Hong Kong to launch an open platform card solution for customers in Hong Kong.
A coalition of banks and other financial institutions in Malaysia have launched a new, integrated platform, the National Fraud Portal (NFP), to fortify the capabilities of the country’s National Scam Response Centre (NSRC).
Sub-Saharan Africa
Kazang Pay launched its card acceptance solution for merchants in Zambia.
African payment infrastructure company Fincra secured a Third Party Payment Provider (TPPP) license in South Africa.
How can companies take advantage of the opportunity of AI to grow revenues, help develop new products, and better engage customers? Our latest Streamly interview features Chris Brown, President of Intelygenz, who shares strategies for businesses to effectively implement AI.
In this interview, conducted by Finovate Senior Research Analyst Julie Muhn, Brown talks about Intelygenz’s engagement models that quickly deliver measurable ROI. Brown also discusses Intelygenz’s “Day Zero” promise, successful use cases in financial services, and explains what the metrics for success are when it comes to AI projects.
“There are a few things actually that I think organizations can do: I think the first thing is try and get yourself out of the AI buzzword, out of that AI hype, and really try to understand where you can apply AI within your business. Try and cross match your strategy, your challenges to the art of the possible of AI.”
“Don’t get hung up and leave that technical jargon. Leave all those hype words to the machine learning engineers and data scientists. Really focus on ‘What are the challenges I’m facing in my industry?’ ‘What will make a difference to my business?’ And if you do that, I can promise people from our vantage point that over many years you will put yourself in a really good position.”
Headquartered in San Francisco, California and founded in 2002, Intelygenz provides expert AI consultancy and implementation services. Specializing in AI, Deep Learning, Computer Vision, and other enabling technologies, Intelygenz guides businesses and organizations through their AI journeys – from conceptualization to implementation.
Identity verification solution and infrastructure company IDVerse announced a partnership with Hastings Direct Loans.
The U.K.-based lender will leverage IDVerse’s technology to enhance the accuracy and reliability of its identity verification process.
IDVerse, as OCR Labs, won Best of Show at FinovateAsia in 2017. The company rebranded to IDVerse in 2023.
Hastings Direct Loans is working with IDVerse to further automate the customer journey by adding IDVerse’s identity tools to its offering. The lender will put IDVerse’s identity tools to work to boost the accuracy and reliability of its identity verification process.
Calling IDVerse’s technology a “perfect match,” Hastings Direct Loans Head of Digital, IT and Change, Sam Kerr added, “Hastings prides itself on giving our customers a fair, easy to understand loan process by implementing innovative technology solutions into our stack, which also enable our ambitious growth plans. The API approach from IDVerse has allowed us to ingest more data to further insights in our decision process leading to better outcomes for our customers and business.”
IDVerse’s tools and infrastructure empower businesses to verify identities within seconds using only their face and smartphone. IDVerse’s identity verification technology covers more than 16,000 identity documents, and works with more than 140 different languages and typesets to produce face matching accuracy of 99.998%. Equipped with Zero Bias AI Tested technology, IDVerse enables businesses to verify a wider range of identities, ensuring greater accessibility, for example with those with disabilities.
Additionally, the technology leverages light refraction analysis to determine liveness, removing the need for users to turn or move uncomfortably or endure unnatural lighting in order to establish their identity. Zero Bias AI also means normalizing user photos to account for individuals that may not have the most modern smartphone camera technology or high-speed data connection. In addition to integrating and testing within a month, Hastings Direct Loans noted that it had experienced a 4x ROI within a month of launch based on the amount of fraud the company has caught.
IDVerse Commercial Director Adam Desmond complimented the Hastings team for its eagerness to embrace enabling technologies. “They understand the need for fintechs to use the latest technology and data to drive improved outcomes in customer experience – which led to better business outcomes. Being able to exchange information at speed during the integration has allowed us to show the true value of the tech (in) near instant time.”
Headquartered in the U.K., Hastings Direct Loans has offered personal loans to consumers for more than three years. To date, the firm has financed nearly $655 million (£500 million) for more than 50,000 customers, and currently processes more than $39 billion (£30 billion) worth of loan quotes per month. Hastings Direct Loans is part of the Hastings Group, a U.K.-based digital insurance provider with more than 3.1 million live customers policies.
Founded as OCR Labs, the company won Best of Show for its demo at FinovateAsia 2017 in Hong Kong. The firm rebranded as IDVerse in May 2023. More recently, the company has forged partnerships with data and compliance infrastructure company Prembly, age and identity verification solutions provider Veratad Technologies, and identity verification and fraud prevention specialist TrustID.
Last month, IDVerse announced the beta launch of its real-time face matching solution, Face Access, that offers 99.998% accuracy and instant, secure user authentication. Face Access features both Zero Bias AI and the company’s Deepfake Defender protection, which provides 100% liveness video fraud assessment with ISO 30107-3 compliance for presentation attack detection (PAD).
IDVerse has raised $45 million in funding according to Crunchbase, and includes Equable Capital and OYAK among its investors. The company is headquartered in London. John Myers is CEO.
Cardlay Payments Solutions has inked a partnership with Visa.
The collaboration combines Cardlay’s spend management technology with Visa’s payment network, data capabilities, and market position to drive innovation in spend management for commercial card issuers and their customers.
Headquartered in Denmark, Cardlay made its Finovate debut earlier this year at FinovateSpring.
Danish fintech Cardlay is collaborating with digital payments leader Visa to power innovations in the spend management space for commercial card issuers and their clients. The two companies’ new referral relationship combines Cardlay’s white label spend management platform with Visa’s market position, payment network, and data capabilities to provide fully embedded commercial cards and spend management solutions to their clients.
“We’re thrilled to partner with Visa, a highly respected leader in the digital payments industry,” Cardlay CEO Jørgen Christian Juul said. “To be able to fuel our product and commercial growth further together with Visa is great and the collaboration will help bring our vision to life: delivering fast and effortless spend management to commercial card issuers.”
Cardlay leverages the integration of virtual and plastic payment cards, card management, and expense management (including automated VAT reclaim) to help companies automate key business processes. A strategic partner to banks, fintechs, card issuers and processors, as well as other financial institutions, Cardlay also runs its own virtual card program to complement its software suite.
Cardlay’s technology enables commercial card issuers to enjoy a fast time-to-market and ROI, as well as benefit from data capabilities such as real-time virtual credit cards and Visa’s Fleet 2.0 data. These capabilities provide greater efficiency via access to data and insights, facilitate cost reduction, and help support sustainable transportation and mobility budgets.
“We’re delighted to have partnered up with Cardlay and look forward to our work together, helping to streamline financial operations for businesses, providing them with greater transparency and control over their spending,” said Helen Jones, Executive Director, Visa Commercial Solutions, Visa Europe.
Headquartered in Denmark and founded in 2020, Cardlay Payment Solutions made its Finovate debut at FinovateSpring earlier this year. At the conference, the company demoed its bank-integrated, real-time expense management solution, Cardlay Expense. More than 500 companies and 5,000+ users in 10 markets around the world are taking advantage of the technology to simplify and streamline the spend management process.
Cardlay has raised more than $29 million in funding according to Crunchbase. The company’s investors include Global PayTech Ventures and SEB Venture Capital.
Mastercard has agreed to acquire subscription management platform Minna Technologies. Terms were not disclosed.
Minna Technologies offers technology that enables users to manage their subscriptions from within their bank app or website, saving users millions of dollars in spending on unwanted subscriptions.
Minna Technologies made its Finovate debut at FinovateEurope 2019. The company is headquartered in Gothenburg, Sweden.
Terms were not disclosed. But Mastercard announced today that it has agreed to acquire Swedish subscription management platform Minna Technologies. The transaction, which is subject to regulatory approval, will bring greater simplicity and clarity to the subscription process and help enhance the engagement between merchants and their customers.
“This is significant recognition of the strength, growth, and impact of Minna Technologies in powering the global subscription economy, partnering with top-tier banks, fintechs, and subscription businesses,” Minna Technologies CEO and Chair Amanda Mesler said. “We look forward to joining Mastercard’s world-class team and helping businesses to empower consumers with control, convenience, and flexibility in managing their subscriptions and recurring payments.”
Minna Technologies offers banks and other financial institutions a subscription management platform that enables users to take control over their subscriptions via an automatically generated overview of all the user’s recurring expenses. Individuals can use Minna to cancel unwanted subscriptions as well as identify and quickly switch to new utility service providers. Mastercard’s acquisition comes as the number of subscriptions globally has climbed to 6.8 billion, with analysts at Juniper Research expecting that number to climb to 9.3 billion by 2028.
That said, the experience of our subscription economy can be a mixed one for consumers. Changing, extending, or canceling a subscription is often much more difficult than it needs to be. Additionally, the proliferation of subscription-based services means that many people have trouble keeping track of what they subscribe to, and when those subscriptions will be renewed. In the U.S., for example, the average person has 4.5 subscriptions. Additionally, more than 85% of Americans say that they have at least one paid subscription that goes unused each month.
Minna provides a payment-scheme agnostic service that empowers subscribers to manage their subscriptions from within their banking apps and websites. Bringing this technology into Mastercard’s suite of offerings is yet another example of how some of the biggest companies in financial services are leveraging acquisitions to add new solutions – from account-to-account payment functionality to enhanced cybersecurity – to their product mix. To that point, just last week, we shared news that Mastercard rival Visa had agreed to acquire fraud prevention company (and Finovate alum) Featurespace.
Founded in 2014, Minna Technologies demoed its technology at FinovateEurope in 2019. Today, the Sweden-based company has connected with more than 22,000 subscription businesses, served more than 120 million retail bank and fintech users, and saved customers more than $1 billion in spending on unwanted subscriptions.
