Finovate Global Switzerland: Temenos Unveils Enterprise Services, Rivero Raises $7 Million

Finovate Global Switzerland: Temenos Unveils Enterprise Services, Rivero Raises $7 Million

Swiss fintech Temenos launched its end-to-end Temenos Enterprise Services on the Temenos Banking Cloud this week. The new offering will enable banks to lower the cost, complexity, and risk of modernization, and deploy new software solutions in 24 hours.

Temenos President Product and Chief Operating Officer Prima Varadhan called the offering “a game-changing approach.” Varadhan added, “the ability to deploy fast, take advantage of a functionally-rich system from day 1, and benefit from continuous updates, help banks to attack the largest cost elements of running core banking software.”

Temenos Enterprise Services features 120+ pre-packaged banking products, predefined customer journeys, and more than 700 pre-configured APIs. The offering enables banks, regardless of size, to launch a Minimum Viable Product (MVP), and have a build and test environment within 24 hours. Whether the goal is the launch new business lines or to modernize legacy systems, Temenos Enterprise Services enables banks to benefit from continuous updates, optimal security controls, resilience, and high-performance Service Level Agreements. Banks and FI will also get immediate access to the Temenos Exchange ecosystem with another 115+ complementary solutions.

“Speed, security, and business agility are key for banks to compete and thrive in the digital world,” Varadhan said. “With our end-to-end Temenos Enterprise Services on Temenos Banking Cloud, banks of all sizes can have a ready-to-go system in 24 hours with pre-configured banking products, turn on new features, and benefit from faster time to value.”

A Finovate alum since 2013, Temenos counts more than 700 banks and 3,000+ FIs across 150 countries as users of its technology. The Swiss fintech’s offerings support retail, business, and corporate banking, as well as wealth management and services for fund administrators. Temenos ended 2023 with a new partnership with Lesha Bank, a Qatar-based investment bank that migrated to Temenos’ core banking platform in December.


Swiss payments technology company Rivero raised $7 million in Series A funding this week. Inference Partners and 6 Degrees Capital led the round. Kraken Ventures, Seed X Liechtenstein, the venture arm of PostFinance and angel investor and former Adyen COO, Robert Kraal, also participated in the funding. The company will use the capital to fuel expansion into new markets, enhance product development, and add to its workforce.

“We’re thrilled to share the news of our Series A round,” Rivero CEO and co-founder Thomas MĂĽller said, “especially given the current challenging market conditions. We take this as confirmation of our strong business model and clear market demand for our products.”

A specialist in payment digitization and automation, Rivero makes payments easier for financial institutions, especially issuing banks. The company has two primary SaaS offerings: Kajo, a payment scheme compliance solution, and Amiko, which provides tools for fraud recovery and dispute management. Rivero has forged partnerships with more than 20+ financial institutions including Swiss bank Cembra, which deployed Amiko, and payment card issuer Cornercard, which deployed Kajo.

“Globally, banks spend billions of dollars on scheme compliance and payment dispute management,” 6 Degrees Capital partner Thibault D’hondt noted. “Rivero is the first of its kind to offer a suite of SaaS solutions to help banks and processors address the challenge.”

Founded in 2019, Rivero is based in Zurich, Switzerland.


Here is our look at fintech innovation around the world.

Central and Eastern Europe

  • German crypto custodian Fiona raised $15 million in strategic funding at a valuation of $100 million.
  • Estonian fintech Money Industries secured a $1.5 million investment led by Caucasus Ventures.
  • Omnicredit, Romania’s first micro financing, scoring and factoring company, won the “Best Digital Lending in CEE Among Fintechs” award from the SME Banking Club Association.

Middle East and Northern Africa

  • MENA-based Paymob teamed up with GCC-based shopping and payments platform Tamara.
  • Ooredoo, a Qatar-based fintech, forged a partnership with Commercial Bank to launch its direct debit solution.
  • MENA-based payments solutions provider Magnati collaborated with Oxinus Holdings to enhance payments in the food and beverage business.

Central and Southern Asia

  • Indian pay tech Mylapay raised $550,000 in seed funding.
  • nanopay brought its remittance solution, Foree Remittance, to Pakistan courtesy of a partnership with the National Bank of Pakistan.
  • India’s Unified Payments Interface (UPI) integrated with Singapore-based PayNow to support remittance flows from Indian’s in Singapore back home.

Latin America and the Caribbean

  • Conta Simples, an expense management and corporate card services platform based in Brazil, secured $41.5 million in new funding.
  • Argentina-based fintech Ualá launched the country’s first no-fee credit card.
  • Brazilian fintech Nubank to expand into Colombia.

Asia-Pacific

  • Lien Viet Post Joint Stock Commercial Bank (LPBank) partnered with Finastra.
  • BitGo secured in principle approval to launch operations in Singapore.
  • Funding for fintech startups in Indonesia fell by more than 50% last year, according to a report from Tracxn Technologies.

Sub-Saharan Africa

  • Mastercard partnered with illicocash to launch virtual card program in the Democratic Republic of the Congo (DRC).
  • IT Web Africa looked at the potential for fintech development in Ethiopia.
  • Vienna Payment Solutions teamed up with Interswitch East Africa (Kenya).

Photo by H. Emre

The Finovate Podcast: Fintech Funding in 2024; Neurodiversity in Banking

The Finovate Podcast: Fintech Funding in 2024; Neurodiversity in Banking

Start your year with a pair of brand new conversations from the Finovate Podcast!

First, join podcast host and Finovate VP Greg Palmer as he sits down with Tamara Steffens, Managing Director, TR Ventures.

An early stage venture investor with more than 20 years of experience, Steffens shares her insights and perspective on what’s in store for fintech and the funding ecosystem in 2024. Episode 198.


Next, catch up with Greg Palmer as he talks with Denny Howell, Chief Operating Officer with Mahalo Banking.

Mahalo Banking won Best of Show in its Finovate debut at FinovateFall last September. In this conversation, Howell explains why Mahalo emphasized neurodiversity as part of its goal of building inclusive technologies. Episode 199.


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Open Banking Firm Link Money Teams Up with Payments Platform Optty

Open Banking Firm Link Money Teams Up with Payments Platform Optty
  • Open banking platform Link Money announced a strategic partnership with payments platform Optty.
  • The partnership will enable Optty’s merchant clients and partners to access Link Money’s Pay by Bank solution.
  • Optty’s platform integrates with 115+ of the most popular alternative payment methods in the world.

Pay by bank is one of the biggest trends in fintech. And a new partnership between open banking platform Link Money and payments platform Optty will help more merchants and customers take advantage of it.

“Through this partnership, we will enable merchants to shift volume away from the most expensive rails and dramatically reduce costs while also reducing fraud and churn,” Link Money VP of Strategy Shaun Vanderkaap said.

The strategic partnership will enable Optty’s U.S. merchant clients and partners to use Link Money’s Pay by Bank solution. The payment option gives merchants a way to keep processing fees low, mitigate credit card fraud, and limit customer churn. Between the convenience of account-to-account (A2A) payments and concerns over credit card fees and the threat of fraud, being able to make payments directly from bank accounts has become an increasingly popular option for consumers, merchants, and financial institutions alike.

Optty founder and CEO Natasha Zurnamer said that the collaboration supports the company’s emphasis on “payment inclusivity and choice.” Zurnamer explained, “By integrating diverse payment options into our platform, (we are) empowering merchants to offer tailored checkout experiences in minutes.”

Founded in 2020 and headquartered in Singapore, Optty supports nine different dynamic payment architectures. Buy Now Pay Later, digital wallets, credit and debit cards, gift cards, cryptocurrencies, loyalty and rewards, bank transfers, and payouts are all available from Optty via a single API integration. Optty also offers services ranging from carbon calculators and fraud protection to transaction review/optimization and network tokenization. The platform supports 120 currencies, is available in 75+ markets around the world, and has 400+ individual integrations to date. The technology is available as both a white-label product as well as a directly integrated solution.

Link Money specializes in making it easy for consumers to pay directly from their bank. The company leverages open banking to give merchants an alternative payment solution that lowers costs and increases convenience. To use the service, customers securely connect to their bank, select the account from which the payment will be made, and then initiate the payment. Link Money guarantees the payment to merchants, which typically takes two-to-three days to appear in the merchant’s account. The company has connections to more than 3,400 U.S. banks, and does not store bank login information or user credentials.

Founded in 2021, Link Money is headquartered in San Francisco, California. Eric Shoykhet is CEO.


Photo by Adrien Olichon

Thought Machine Taps Debt Resolution Innovator Flexys

Thought Machine Taps Debt Resolution Innovator Flexys
  • Thought Machine and Flexys announced a new partnership this week.
  • The partnership wil integrate Flexys Control+ debt management platform with Thought Machine’s core banking solution, Vault Core.
  • UK-based Thought Machine made its Finovate debut at FinovateEurope in London in 2018.

Core banking platform Thought Machine and debt management and collections company Flexys announced a new partnership this week. The partnership will integrate Flexys Control+ debt management platform with Thought Machine’s Vault Core.

Rising consumer debt levels and legacy technology in debt management have created processes that are labor-intensive, expensive, and inefficient. To this end, the real-time integration between platforms will enable banks to enhance their debt management capabilities and modernize their banking operations with a new core. Thought Machine’s Vault Core is a cloud-native, cloud-agnostic, API-first core banking platform. It features a Universal Product Engine that gives users a great deal of flexibility in the design of new financial products created by smart contracts. This is in addition to a sizable number of pre-built financial solutions. These range from savings accounts and credit cards to Islamic banking solutions and buy now pay later (BNPL) products.

“Banks can now benefit from a seamless cloud-native ecosystem, leaving behind the constraints of legacy systems to improve efficiency, minimize friction, and vastly improve the experience for customers in arrears,” Flexys CEO James Hill said.

For its part, Control+ automates and digitizes customer engagement. This improves efficiency. But it also makes it possible for agents to offer personalized, positive experiences for customers. Emphasizing engagement over confrontation, Control+’s “intelligent debt resolution” approach empowers collections agents while protecting businesses from reputational and regulatory risk.

“Thought Machine and Flexys are removing unnecessary burden and human error,” Flexys Global Head of Partnerships Randolph McFarlane said. “In turn, this enables banks to better serve their customers, providing a superior experience in a time when customer expectations are higher than ever.”

Bristol-based Flexys was founded in 2016. In recent months, the company has forged partnerships with TSB Bank and Virgin Money. In both instances, Flexys helped the institutions manage Bounce Back Loan Scheme (BBLS) repayments and Pay As You Grow (PAYG) options.

Thought Machine finished 2023 with a partnership with Mexico-based fintech Trafalgar. The partnership marked Thought Machine’s first collaboration in Mexico, and is designed to help Trafalgar better serve its SME customers. Additionally, the company plans to launch its new Thought Machine-powered platform in Q2 of this year. Trafalgar will also leverage Thought Machine’s technology to develop and offer additional financial services ranging from virtual cards to point-of-sale (POS) systems.

Founded in 2014, Thought Machine made its Finovate debut at FinovateEurope in London in 2018. The company has raised more than $562 million in funding, according to Crunchbase. Thought Machine includes Temasek Holdings and Intesa Sanpaolo among its investors. Paul Taylor is CEO.

Interested in demoing at FinovateEurope in London next month? Applications are still being accepted from innovative companies with new solutions that are ready to show. Visit our FinovateEurope hub today to learn more.


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Alkami and Chimney Help Customers Manage the Asset Side of Homeownership

Alkami and Chimney Help Customers Manage the Asset Side of Homeownership
  • A pair of Finovate alums – Alkami and Chimney – announced a strategic partnership this week.
  • The partnership will help banks offer their customers actionable advice on their home’s value, equity, and their borrowing power.
  • Alkami is one of Finovate’s earliest alums, demoing as “iThryv” in 2009. Chimney has won Finovate Best of Show honors twice since 2021.

A newly announced strategic partnership between digital banking solutions provider Alkami and two-time Finovate Best of Show winner Chimney will help banks better serve their homeowner customers as they seek information about their home’s value, home equity, and their own borrowing power. The partnership will make it easier for financial institutions to leverage digital banking to give homeowners the financial tools, data, and insights they need to understand and manage their home as not just a home, but as a financial asset, as well.

Chimney’s tools and APIs enable users to track home value, borrowing power, and access home equity from within the bank’s app. The combination of Chimney’s property data and Alkali’s financial health data gives financial institutions the resources they need to boost user engagement, cross-sell, personalize offers, and better compete against third-party real estate websites and others.

“Alkami believes innovation unlocks new growth opportunities and enhances account holder experiences” Alkami co-founder and chief strategy and product officer Stephen Bohanon said. “Chimney’s platform exemplifies this and delivers a tool that supports homeowners’ financial journeys and deepens relationships.”

Founded in 2020, Chimney is headquartered in New York. The company won Best of Show last September at FinovateFall with a demo of its Chimney Home solution. Chimney Home gives homeowners actionable advice on their home value, equity, and buying power from within their banking app. The solution offers convenience for homeowners and helps FIs better engage them with relevant, personalized offers.

As Signal Intent, the company won its first Best of Show award in its Finovate debut at FinovateSpring 2021. The firm rebranded as Chimney two years ago.

One of Finovate’s earliest alums, Alkami first demoed on the Finovate stage in 2009 as “iThryv.” Since then, the Plano, Texas-based fintech has become a major digital banking solutions provider for regional banks and credit unions. Last month alone, Alkami announced new partnerships with Credit Union of Texas and New York-based Quontic Bank. In November, Alkami teamed up with fellow Finovate alum Plaid.


Photo by Tierra Mallorca on Unsplash

Best of Show Winner 10x Banking Teams Up with Mortgage Origination Platform Mast

Best of Show Winner 10x Banking Teams Up with Mortgage Origination Platform Mast

The partnership between core banking platform, 10x Banking, and mortgage origination platform, Mast, will enable real-time connectivity between the two systems. This connectivity will be a boon for lenders, who will benefit from streamlined data exchange. It will also deliver the kind of real-time mortgage servicing that eliminates the need for – and potential complications of – manual data entry between multiple systems.

“This partnership represents a key milestone in how we support the transformation of the UK mortgage and building societies market,” 10x VP and Global Head of GTM and Partnerships Frederico Venturer said. “This integration will enable customer-facing innovation that rethinks the mortgage lifecycle using cloud-native tools, unlocking new growth opportunities for our clients.”

The collaboration comes with an API integration guide on 10x Docs. The guide gives mortgage lenders in the UK a fast and straightforward integration path. The guide includes a number of different integration scenarios that are particularly germane to UK’s mortgage market. These scenarios include product creation and account onboarding.

“We are thrilled to collaborate with 10x and provide seamless integration for UK mortgage institutions,” Mast CEO Joy Abisaab said. “Together, we empower UK lenders to unlock new levels of operational efficiency and enable the delivery of exceptional customer experiences.”

London-based Mast offers cloud-native mortgage technology infrastructure that enables lenders to boost capacity, lower costs, and enhance operational controls. The company has helped clients reach more than 20% increases in conversion from Decision in Principal (DIP) to completion. Mast’s technology has also facilitated a more than 70% increase in lending for its customers – without adding operational capacity.

Founded in 2016, 10x Banking won Best of Show in its Finovate debut last year at FinovateEurope. In its live demo, the company demonstrated its 10x SuperCore Cards solution. This innovation enables banks to leverage the 10x Bank Manager interface to build a card proposition in minutes.

10x Banking’s partnership news comes shortly after the company announced a collaboration with B2B lend tech company Trade Ledger. A real-time API connection between Trade Ledger’s data platform and 10x Banking’s SuperCore platform will allow banks and alternative lenders bring complex working capital solutions to market quickly. These solutions include invoice, receivables, and supply chain finance products.

10x Banking also teamed up with compliant open banking API technology provider Ozone API late last year. The integration will enable banks to combine real-time banking capabilities with a solution that helps them take advantage of open banking. Ozone API co-founder and CEO Huw Davies praised the way the partnership will “make it easier for banks to reduce complexity in their tech stack, allowing banks to comply with any global open banking standards, so they can focus on accelerating growth and value creation.”

10x Banking has raised more than $252 million in funding, according to Crunchbase. The company’s investors include BlackRock and JPMorgan Chase.

Interested in demoing at FinovateEurope in London next month? Applications are still being accepted from innovative companies with new solutions that are ready to show. Visit our FinovateEurope hub today to learn more.


Photo by Alexander Isreb

Credit Reference Agency AperiData Teams Up with OneID

Credit Reference Agency AperiData Teams Up with OneID
  • U.K.-based digital identity provider OneID has forged a partnership with credit reference agency AperiData.
  • The collaboration combines OneID’s customer authentication capabilities with AperiData’s financial and risk insights to enhance decision-making for lenders.
  • Paula Sussex joined OneID as CEO in April of last year.

The new partnership between digital identity provider OneID and credit reference agency AperiData will empower lenders and other financial institutions to make instant credit decisions that are responsible and ethical.

“A partnership with AperiData is a natural fit for OneID,” company Chief Product Officer Stuart Kempster said. “Bringing the power of bank-verified digital identity together with AI-powered real time credit analysis gives our joint customers a better way to support their customers with their credit decision-making.”

Individuals use OneID by selecting the identity verification option during the online onboarding or signup process. With the individual’s consent, OneID contacts the individual’s bank and verifies their credentials. Upon successful verification, OneID securely confirms the individual’s identity to the online provider within seconds.

Both OneID and AperiData share the goal of blending identity verification with risk insights available via open banking in order to offer better and broader financial opportunities for customers. Notably, the combination of OneID’s customer authentication capabilities and AperiData’s financial and risk insights offers benefits beyond income verification. The partnership will also support use cases ranging from automated direct debit set-up and reinstatement to enhanced employee screening processes.

A U.K.-based FCA authorized credit agency and open banking provider, AperiData leverages insights from financial data and the power of open banking to enhance credit scoring and decision-making. Founded in 2020, the company has partnered with many of the largest banks in the U.K. AperiData most recently announced collaborations and partnerships with Salford Credit Union, financial inclusion software platform Inbest, and payment and retail services company PayPoint. Stephen Ashworth is CEO.

OneID covers 50 million adults in the U.K., is connected with 29 banks, and leverages 37 data sources to provide identity verification in less than 12 seconds. Founded in 2018, OneID raised $1.27 million (ÂŁ1 million) in funding last fall in a round led by ACF Investors. Paula Sussex, who joined the company as CEO in April 2023, called the investment “a vote of confidence in (its) efforts to make digital identification accessible and available to more U.K. citizens.”


Photo by Porapak Apichodilok

Finovate Global Kazakhstan: Solva Secures Investment, Kaspi to List in the U.S.

Finovate Global Kazakhstan: Solva Secures Investment, Kaspi to List in the U.S.

An earlier version misidentified a funding source as Zhang Capital Partners.

Some of the more interesting stories in international fintech this week come from the Central Asian nation of Kazakhstan. Solva, a Kazakhstani fintech that provides working capital solutions, has secured an investment of $20 million. The funds will help Solva grow from a microfinancier into a SME-based bank. The transition is expected to be completed this year. The investment came courtesy of the Sawiris family of the Egyptian Orascom Group and Zoser Capital Partners (ZCP).

Solva co-founder Boris Batine said that the capital will help drive the company’s “regional strategy and expansion plans.” Batine added that the transition from a nonbanking financial institution to a fully-licensed bank will be that much easier with “a well-known and respected international investor” such as Zoser Capital Partners (ZCP) at Solva’s side.

Founded in 2017, Solva is the first neobank for both MSMEs and consumers in Central Asia. The firm offers revolving credit lines up to $20,000; installment loans up to $30,000 with terms ranging from one to five years; and short-term working capital solutions up to $5,000 for as many as 120 days.

Solva has issued microloans worth 66 billion KZT ($145 million) to more than 50,000 small business owners throughout Kazakhstan. The company notes that 70% of the loans in its portfolio – more than $85 million – go to female-led businesses. Solva is also a supporter of the UN Global Compact corporate responsibility initiative. The initiative establishes principles involving human rights, labor, environment, and anti-corruption principles.

Financial literacy is also a priority for the company. Solva has endorsed the Kazakhstan government’s Program for Improving Financial Literacy for 2020-2024 initiative. Approximately 7,000 Kazakhstanis have participated in the Solva’s financial literacy programs over the past two years.


In other Kazazkstan-based fintech news, Kaspi.kz is on track to become the first company from the Republic of Kazakhstan to list in the U.S. A major Kazakhstani fintech, Kaspi.kz offers a payments platform that enables consumers to make payments to merchants and service providers, as well as P2P fund transfers.

The company also has a marketplace platform that connects on- and offline merchants with consumers, and a fintech platform that offers BNPL services. Kaspi.kz is the parent company of the Kasp.kz Super App, which has become among the most widely recognized financial services app in Kazakhstan. Kaspi.kz reports 13.5 million average monthly users on the app, with 65% of them using the app on a daily basis.

That said, Kaspi.kz has objectives beyond both its native Kazakhstan and Ukraine and Azerbaijan, where the company also does business. The firm’s prospectus mentions a goal of growing to 100 million users. And Kaspi.kz co-founder and CEO Mikheil Lomtadze underscored the ability of the listing to stimulate growth.

“Being in Kazakhstan, we do not have the luxury of being able to rely on private equity or venture capital money to fund our operations and growth,” Lomtadze said. “With a U.S. listing, we believe Kaspi.kz can reach a larger and more diverse investor base that will enjoy being with us for the next stage of our development.”

Kaspi.kz is already listed on the London Stock Exchange, where the company boasts a valuation of almost $19 billion.


Here is our look at fintech innovation around the world.

Sub-Saharan Africa

Central and Eastern Europe

Middle East and Northern Africa

  • ADIB-Egypt launched its personalized, Sharia-compliant private banking services for high net worth clients.
  • The Jerusalem Post looked at how fintechs are partnering with Israel’s National Bureau for Counter-Terror Financing (NBCTF) to deal with terrorism financing.
  • Saudi Arabian fintech savings platform Hakbah teamed up with MENA-based open banking platform Tarabut.

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific


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Aqua Security Earns Unicorn Status on $60 Million Funding Extension

Aqua Security Earns Unicorn Status on $60 Million Funding Extension
  • Aqua Security raised $60 million in follow-on Series E funding this week. The investment boosts the cloud native security platform’s valuation to more than $1 billion.
  • New investor Evolution Equity Partners led the round. Existing investors Insight Partners, Lightspeed Venture Partners, and StepStone Group also participated.
  • Founded in 2015, Aqua Security maintains headquarters in Boston, Massachusetts and in Israel.

With six of the top 10 banks in North America and six of the top seven banks in Canada among its customers, Aqua Security is the latest security platform to earn unicorn status.

Headquartered in Boston, Massachusetts – and in Israel – cloud native security platform Aqua Security has raised $60 million in funding. The round was an extension of the firm’s Series E round, and was led by new investor Evolution Equity Partners. Featuring participation from existing investors Insight Partners, Lightspeed Venture Partners, and StepStone Group, the investment boosts the Aqua Security’s valuation above $1 billion.

“Eight years ago, we envisioned a world where all new applications would be built native to the cloud,” company co-founder and CEO Dror Davidoff said. “Today we are here in a market we pioneered with a purpose-built solution to protect customers’ digital transformations. We are excited for what’s ahead in 2024.”

Founded in 2015, Aqua Security specializes in protecting cloud native environments. The company helps its customers build applications that are, according to Aqua Security co-founder and CTO Amir Jerbi, “secure by design, enabling agile DevOps and hybrid cloud deployment with no compromise on security or compliance.” The company’s Cloud Native Application Protection Platform (CNAPP) secures the full application lifecycle from threat prevention, detection, and response. This includes software supply chain security to ensure code integrity and minimize vectors for attack. The platform also provides vulnerability scanning and management, as well as comprehensive, advanced malware detection.

This week’s investment takes the company’s total equity funding to $325 million. The investment also follows a year in which Aqua Security enjoyed a 65% increase in new business and a sizable amount of industry recognition. Among these accolades were inclusion in the Fortune Cyber 60 and listing among the Gartner Market Guide for Cloud-Native.


Photo by Igor Faoro

How Will Geopolitical Headwinds Impact Fintech and Financial Services in 2024?

How Will Geopolitical Headwinds Impact Fintech and Financial Services in 2024?

A U.S. presidential election with, essentially, two incumbent presidents running for office. An enduring war in Europe. A new war in the Middle East. Economic instability in China. Lingering inflationary concerns and interest rate volatility.

If the fintech industry doesn’t have enough to worry about on its own, the prospect of macro economic and geopolitical events making life even tougher for fintech and financial services is enough to make your head spin. What do banks and fintechs need to know – and do – to effectively manage the current and evolving geopolitical landscape?

To help you better brace yourself for what 2024 may bring, we’ve invited Manas Chawla, founder and CEO of London Politica, to deliver both a fireside chat and keynote address at FinovateEurope in February.

With the theme, The Global Economic & Geopolitical Outlook – What Are the Five Things You Need to Know? Chawla will outline how many of our current challenges could impact the financial services industry – and what they can do about it.

We last caught up with Manas Chawla at FinovateSpring last May. Then, concerns over the impact of inflation and rising interest rates on banks were top of mind. In this interview from the conference, Chawla explained the challenges and opportunities for banks and fintechs that lie not just in black swan events, but in what he called “grey rhino” risks, as well.

Join us next month at FinovateEurope to hear more from Chawla and other insightful analysts and observers on the impact of macro trends on fintech and financial services.


Photo by Markus Spiske

Chase Inks Partnership with Debt Advice Charity StepChange

Chase Inks Partnership with Debt Advice Charity StepChange
  • Chase has teamed up with debt advice charity StepChange to build upon its own efforts to support customers with financial challenges.
  • Courtesy of the partnership, Chase specialists will direct vulnerable customers to StepChange for free, confidential, expert advice on debt management.
  • Founded in 1993, StepChange is headquartered in Leeds, U.K.

A new partnership between Chase and U.K.-based debt advice charity StepChange extends the bank’s efforts to provide support to vulnerable customers via expert advice on debt management. Chase specialists will now direct these customers to StepChange and its online debt advice solution. The online tool is free to use and will help Chase customers build a budget that will ensure they can meet their financial obligations. Customers can communicate with the tool via webchat or phone and all information submitted to StepChange is confidential.

In a statement, StepChange Director of Client Experience Gail Arkle underscored why it was important for people with debt challenges to seek assistance rather than try to solve the problem on their own. “92% of the people we support say that they wish they’d asked for help earlier,” Arkle said, “and so working closely with leading organizations like Chase is crucial to ensure we can identify and support customers who are experiencing financial difficulty as early as possible.”

According to a 2023 FCA Financial Lives survey, there has been a significant increase in what it calls “low financial resilience” as the cost of living increased in 2023. The survey defines low financial resilience as adults who are experiencing financial challenges due to missed payments on “domestic bills or credit commitments in three or more of the previous six months.” Overall, the survey revealed that just under 13 million in the U.K. have low financial resilience.

Today’s partnership is another example of how banks are becoming more involved in the financial wellness of their customers. “Financial stress can take a toll on a person’s mental wellbeing and be a constant source of worry,” Chase Managing Director for Customer Operations Alexa Collinson said. “Finding free, impartial and trusted advice is often the first step to putting an action in place.”

The largest provider of free debt advice in the U.K., StepChange works with thousands of individuals across the country. A registered charity, the company helps people improve their financial wellness via better budgeting, responsible credit card use, and debt management and repayment. StepChange has partnered with more than 900 banks, retailers, local authorities, and charities since its inception in 1993.


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NayaOne, NF Innova, and Realmonitor Return to the Stage for FinovateEurope 2024

NayaOne, NF Innova, and Realmonitor Return to the Stage for FinovateEurope 2024

Last month we shared the first round of demoing companies to make the cut for FinovateEurope 2024. With more names on the way, we wanted to take a moment to highlight the return of three alums who will be demoing their latest fintech innovation live on stage in London next month, February 27 through 28.

NayaOne: De-risking innovation and facilitating partnership

A Best of Show winner in its Finovate debut last year, NayaOne offers a secure, Digital Sandbox platform that helps banks take the risk out of innovation, integration, and partnership with fintechs. Financial institutions that use NayaOne’s platform gain single key access to more than 350 technology vendors that are being actively evaluated by banks, a secure digital sandbox environment, and 2.5 billion datapoints to facilitate evaluation and review of new technologies.

NayaOne’s approach allows banks to review multiple vendors simultaneously. This helps them get their proofs-of-concept evaluated faster, saving money and enabling greater integration-induced productivity with less integration-related risk.

Among the company’s 2023 highlights are, most recently, its partnership with market network and technology platform PIMFA WealthTech. NayaOne teamed up with the wealthtech firm last fall to launch a client analytics and profiling tech sprint. The goal of the tech sprint was to explore how both unstructured and alternative data can be used to identity and attract potential clients. The sprint also examined use cases for Large Language Models in client services, such as pre-onboarding.

The partnership with PIMFA WealthTech came in the wake of NayaOne’s securing of the Digital Sandbox tender from the U.K. Financial Conduct Authority last spring. “We believe that our digital transformation platform and synthetic data technology will be a valuable asset in helping fintech companies to develop and test their products more efficiently and effectively,” NayaOne CEO Karan Jain said in April.

NayaOne also announced partnerships with Polymesh, which joined the NayaOne Network in June, and Valley National Bank, which deployed its innovation platform – powered by NayaOne – the previous month.

Headquartered in London, U.K., NayaOne was founded in 2019. The company most recently demoed its technology at FinovateFall in September.


NF Innova: Turning traditional banks into digital leaders

NF Innova will return to the Finovate stage next month at FinovateEurope. The company made its Finovate debut at FinovateEurope in 2014 and was among the alums to participate in FinovateAfrica in Cape Town four years later.

Headquartered in Vienna, Austria, and founded in 2013, NF Innova demoed its FINTENSE Omnichannel Digital Banking Platform at FinovateEurope 2023. At the conference, the company showcased its innovation in personal finance management, leveraging augmented reality to enable users to see their financial data in a new and compelling way.

In addition to augmented reality, NF Innova’s platform automates a number of customer-facing processes, including account opening. In fact, the company notes that firms using its technology have experienced efficiency increases of up to 600% thanks to NF Innova’s end-to-end automation of five different customer facing digital products.

NF Innova also reports faster times in completing common operations ranging from credit card payments to loans, as well as greater efficiency when it comes to orchestrating digital channels and segmentation.

In August NF Innova announced a strategic partnership with proactive mobile app security company Promon. The alliance will integrate Promon’s state-of-the-art technology to enhance security for users of NF Innova’s FINTENSE platform. NF Innova began 2023 by opening the doors on new offices in ÄŚaÄŤak, Serbia, to provide workspace closer to where a number of its employees live.


Realmonitor: Helping banks benefit more from the homebuying process

Proptech innovator Realmonitor offers a white-label, AI-based property discovery mobile app designed to help address the specific pain points of the real estate market in Central and Eastern Europe. Because of the way properties are advertised in the CEE, there are often pricing discrepancies and anomalies that make the market difficult for home sellers, buyers, and agents.

Realmonitor brings transparency to this market by featuring all listings on the market from listing sites, Facebook Marketplace, Groups, and other locations. The technology conducts price comparisons to identify the best offers for advertised properties and provides instant push notifications when opportunities arise.

At the same time, banks benefit from an increase in mortgage loan prospects, as well as early engagement insofar as prospective homebuyers have used their whitelabled solution to find their properties.

Last month, Realmonitor won recognition as the most promising Hungarian fintech and Beyond Banking Solution of the Year at the FinTechShow. In its seventh year in 2023, the FinTechshow is an opportunity for fintechs and financial services companies in the country to “discuss digital transformation directions, new technological trends, and challenges.

“The application helps users throughout the entire journey of searching for, buying and selling real estate, and in relation to renovations and maintenance, with a specialist search engine,” Realmonitor founder PĂ©ter FaragĂł said upon receiving the award. “The greatest value of the application is that it helps save time for the user, who can handle everything related to the purchase, renovation, and maintenance of a home in one place, through one platform.”


Interested in demoing at FinovateEurope in London next month? Applications are still being accepted from innovative companies with new solutions that are ready to show. Visit our FinovateEurope hub today to learn more.