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Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Array, an embedded consumer products platform, has agreed to acquire embedded debt guidance solutions provider Payitoff. Terms of the transaction were not disclosed. The deal will build on Array’s position in the intelligent debt management solutions industry, and further equip the company to help financial institutions, fintechs, and digital brands accelerate growth, create new revenue streams, and enhance the consumer experience.
“Financial institutions and other providers of financial products in digital experiences realize that helping their consumers better understand and manage their debt is a powerful way to increase deposits, revenue, and brand loyalty,” Array Founder and CEO Martin Toha said. “We acquired Payitoff because our companies have a shared vision to provide seamless, embeddable products that fuel financial progress. This provides our clients with the best of all worlds: bringing valuable products to market faster without additional resources and overhead.”
Founded in 2020, Array offers a range of embeddable private label products that enable businesses to serve as “one-stop shops” for financial services. The company’s solutions help financial institutions serve a wider range of customers’ financial needs, increasing engagement, and opening up new potential sources of growth. Array’s solutions can be implemented through embedded or private label sites, as well as via its API, and turn 18-month builds into 6-12 week deployments.
Array won Best of Show in its Finovate debut at FinovateFall 2021. The company returned to the Finovate stage the following year at FinovateSpring 2022, taking home its second Best of Show award in as many appearances. Most recently demoing its technology at FinovateSpring 2023, Array introduced its HelloPrivacy and Subscription Manager solutions. HelloPrivacy monitors and removes personally identifiable information (PII) from the web to help defend against identity theft, robocalls, and other privacy risks. Subscription Manager allows subscribers to manage their subscriptions from a single location, as well as cancel unwanted subscriptions and negotiate lower rates on select subscriptions.
Array began 2024 with the appointment of Kew Kelly-Yuoh as Chief Financial Officer, a partnership with digital banking solutions provider Narmi, and a spot on the Fintech Innovation 50 list for 2024. This spring, Array reported that its online privacy solution, Privacy Protect, had surpassed four million in protected users and removed more than 200 million online records on their behalf. Earlier this month, the company announced that Lumin Digital, a provider of cloud-native, digital banking solutions, will offer a suite of Array products including My Credit Manager with Offers Engine, and Identity Protect — along with Privacy Protect and Subscription Manager — as part of its Financial Wellness Monitoring Suite for financial institutions.
Founded in 2018, Payitoff was born out of CEO Bobby Matson’s personal struggle to pay off “six-figure student loans and debt.” After initially launching a student loan management solution, Matson and his team expanded their offerings to include a more comprehensive set of debt management tools. Enabling companies to seamlessly integrate broad debt management functionality into their digital platforms, Payitoff has managed 200,000+ loans valued at more than $1.5 billion.
“The opportunity for impact between Array and Payitoff is massive,” Matson said. “Student loan payments resumed a year ago, and with delinquencies starting to impact borrowers’ credit this month, the timing of this acquisition couldn’t be more critical. Array’s reach, combined with our debt management tools, will empower financial institutions and fintechs to help their consumers manage debt and save thousands — all with a seamless integration.”
Payitoff made its Finovate debut at FinovateFall 2023. At the conference, the consumer debt management tool provider demonstrated its white label, no code solution that empowers financial institutions to help their customers save money on student loan repayments. Earlier this year, Payitoff was selected to participate in Mastercard’s Start Path Open Banking Program.
Which presidential candidate will be better for fintech over the next four years?
Of all the issues roiling the presidential campaign in 2024, it is safe to say that the future of fintech is not among the top two or three. Nevertheless, it is also safe to say that the fintech industry under a Trump administration will face different challenges and opportunities than it would under a Harris administration.
Let’s first look at how the policies of Republican candidate Donald Trump might impact fintech and financial services more broadly.
“The Crypto President”
Whether or not “they” are calling Donald Trump “The Crypto President,” the man who once called Bitcoin “a scam” has since had a change of heart when it comes to cryptocurrencies.
The now-famous quote — “You know, they call me the crypto President …” — comes from an ad the former president ran in August marketing his fourth series of non-fungible token (NFT) digital trading cards. Earlier this year, Trump suggested creating a “strategic national bitcoin stockpile” with the goal of ensuring that America is the “crypto capital of the planet.”
While not prominently noted on the Trump campaign’s website, the Republican party platform with regards to digital assets includes a reference to the opposing party’s “unlawful and unAmerican Crypto crackdown” on the one hand and opposition to “the creation of a Central Bank Digital Currency” on the other. The party, whose positions are likely identical to those of the former commander-in-chief, also pledges to defend the right of American citizens to mine Bitcoin and to self-custody of their digital assets.
Republican re-deregulation
The idea of a Republican president embracing deregulation in general has been baked into voter perceptions of the party since the 1980s, at least. And as Jamie Dimon, Chair and CEO of JPMorgan Chase, rails against regulators (“if you’re in a knife fight you better damn well bring a knife,” he recently told attendees at the American Bankers Association Convention), the question is whether the Trump administration is likely to supply Mr. Dimon with the silverware he seeks.
Looking again to the RNC platform, the most specific reference to deregulation is a pledge to “reinstate President Trump’s Deregulation Policies” as part of the former president’s plan to “Cut Costly and Burdensome Regulations.” If past is prologue, then Trump’s signing of the Economic Growth, Regulatory Relief, and Consumer Protection Act in 2018 could provide some clues. Here, we find initiatives to expand access to mortgage credit, incentivize capital formation, and provide additional protections for student borrowers.
Do tax cuts + tariffs = inflation?
Aside from tax cuts, the most noteworthy element of Trump’s economic plan is his embrace of tariffs on goods manufactured outside of the United States. In fact, the former president has gone so far as to suggest that the income tax be eliminated in favor of his new, tariff-based approach to funding government operations.
And while this is extremely unlikely, the combination of Trump’s tax cut proposals and his enthusiastic attitude toward tariffs could ironically pave the way for an economy that is more vulnerable to inflation. This could lead, ultimately, to higher interest rates and tighter monetary policy compared to where the American economy is at the end of 2024.
You don’t have to be a long-time, fintech veteran to remember the devastating impact that higher borrowing costs can have on the startup community — or its financiers. And it is hard not to fear that a “double-dip” resumption of these conditions could leave startups and their backers in an even more constrained and risk-averse position than they have been this year.
Now let’s look at how the policies of Democratic candidate Kamala Harris and how they might impact the fintech industry.
From big banks to junk fees
A story in today’s Washington Post highlights Vice President Kamala Harris’s tenure as California attorney general and her role in strengthening a “multibillion dollar mortgage settlement” with major banks in the wake of the Great Financial Crisis. Not only is this a significant component of Harris’s resume, it is also a tale she eagerly tells while on the campaign trail.
It is worth noting that, for all the fighting words, most observers expect the Vice President to be more business-friendly than the notoriously pro-labor current President. Nevertheless, it is easy to see a Democratic administration looking to fortify and even extend a range of consumer protections in financial services.
That said, the emphasis from the campaign is less about bashing the big banks and more about addressing the smaller annoyances of everyday consumer life. Under the banner of ‘Lower costs by protecting consumers from fees and fraud,’ for example, the Harris campaign pledges to ban junk fees across the board and make it easier to cancel unwanted subscriptions.
Economies of opportunity
The Harris campaign has touted its concept of an “Opportunity Economy,” in which the federal government plays an active role in helping individuals, families, small businesses, and communities maximize their ability to thrive in a capitalist economy. This includes launching a small business expansion fund that leverages low- or zero-interest loans to help entrepreneurs grow their businesses and create jobs. This “Opportunity Economy” also mandates that the federal government commit to allocating a third of its contracts to small businesses, reducing the number of excessive occupational licensing requirements, and helping small businesses cut bureaucratic red tape and file taxes more easily.”
The Vice President’s plan does target startups specifically, setting a goal of 25 million new business applications over the next four years, and a tenfold expansion of the startup expense deduction from $5,000 to $50,000. Additionally, Harris’s campaign calls for an “America Forward” tax credit designed to incentivize investment and job creation in “key strategic industries” as well as “scaling up and making permanent” the National Artificial Intelligence Research Resource. The latter is a shared research infrastructure that provides startups and researchers with access to computing power, data, and analytics tools to support innovation in AI.
Housing and the “sandwich generation”
Two areas of the Vice President’s agenda — the pledge to build more housing and the goal of making both day care and elder care easier and more affordable for caregivers — could have interesting impacts on financial services and fintech. The former, which includes a plan to build three million additional homes and provide $25,000 in down payment assistance, could send a jolt through the financial services industry that would impact bankers, lenders, and mortgagetechs alike. The campaign is also championing tax credits to encourage homebuilders to build affordable homes and a Neighborhood Homes Tax Credit, which supports “investment in homes that would otherwise be too costly or difficult to develop or rehabilitate.”
The latter proposal — to ease the financial burden of Americans who are caring for both young children and elder parents — does not make a prominent appearance in the Harris campaign’s website. But those who have heard the Vice President speak in recent weeks are familiar with the challenge, which she describes as the fate of the “sandwich generation.” The Harris campaign has suggested a number of remedies — from Medicare expansion to boosting the pay of homecare workers. What is interesting from a fintech perspective is the idea that resources devoted to eldercare in particular could draw attention to the work of fintech innovators from Golden, to Eversafe, to Bereev that specialize in providing financial services to seniors and those who are caring for them.
Many of these plans from the Harris campaign will require the approval of a Congress that could easily remain split between the two parties. While that may limit the scope of even the successful initiatives, it would provide the kind of balance (or, if you prefer, gridlock) that has often accompanied strong economies. And that, in itself, would be a good thing not a bad thing for fintech and financial services.
Halloween is right around the corner. But have no fear of being out of the loop when it comes to the latest in fintech news — Finovate’s Fintech Rundown has you covered!
Deposit and loan origination software solutions provider Amountintroduces its AI Policy Optimizer to enhance credit, pricing, and fraud policy management.
Cryptocurrencies
Cryptocurrency exchange Bitstampsecures a MiFID Multilateral Trading Facility (MFF) license.
Digital banking
U.K.-based banking group Lloydsunveils new Link pay capability in its mobile banking app.
The round also featured participation from Icehouse Ventures, K1W1, NZ Fintech Fund, and Hard Yaka, a venture capital firm based in the U.S. Emerge will use the capital to support adding talent in marketing, sales, and product development. The company will also use the funds to accelerate its go-to-market strategy, including offering banking services to startups.
“Emerge was built to help Kiwi businesses do more, faster, better,” Emerge Co-founder Jovan Pavlicevic said. “In just a few minutes, you’ve opened as many Emerge accounts as you need, with features better than the banks, and team cards ready to go.”
A digital-first banking alternative, Emerge offers companies a single platform to manage their business finances. Emerge’s technology simplifies expense tracking, enables the creation of debit cards — including an unlimited number of virtual cards — and allows users to make and receive payments with a New Zealand business banking account backed by ANZ. Emerge provides bookkeeping and reporting tools and makes it easier for companies to track and manage their finances with a centralized view of their data. The company has also launched a service called EmergePay that converts a smartphone into a payment terminal.
Emerge evolved from a children’s financial literacy app called SquareOne that Pavlicevic and co-founder Jamie Jermain founded in 2020. Emerge was developed in January 2024, as the company shifted its focus toward providing banking services for SMEs, with the ultimate goal of becoming a neobank.
Headquartered in Auckland, Emerge was named to the Forbes Asia “Top 100 to Watch” in August.
FirstCape deploys wealthtech from InvestCloud
New Zealand’s largest wealth advice and asset management company, FirstCape, has partnered with InvestCloud to enhance the wealth management experience for advisors and clients alike. The deployment will help FirstCape increase the efficiency of its advisors, as well as provide a single platform for client engagement, experience, and advice at scale.
“We formed FirstCape with a stated intention of enhancing our client offering,” FirstCape CEO Malcolm Jackson said. “Integrating InvestCloud’s tools that streamline portfolio management and order execution is part of delivering on that promise. We continue to be focused on providing a complete suite of services tailored to every client’s unique needs at whatever stage of their investment life cycle.”
With more than 120 advisors and more than $30.3 billion (NZ $50 billion) in assets under management, FirstCape was forged earlier this year through the combination of four entities: JBWere NZ, Jarden Wealth, Harbour Asset Management, and BNZ Investment Services. The company has already deployed two InvestCloud solutions: Portfolio Manager and Order Capture. Portfolio Manager enables advisors to manage client portfolios with deeper insights that lead to tailored investment proposals. Order Capture provides a seamless interface for trading across asset classes, boosting operational efficiency by enabling advisors to act faster in response to client needs.
“We are thrilled to see the tangible success of our partnership with FirstCape as they embark on this modular digital transformation,” InvestCloud President of Digital Wealth International Christine Mar Ciriani said. “By leveraging our full suite of innovative front-office solutions, we are helping FirstCape create a robust digital backbone that will drive their growth, streamline advisor efficiency, and elevate client experiences.”
A global wealthtech company, InvestCloud serves wealth and asset managers, wirehouses, banks, RIAs, and insurers. InvestCloud’s clients represent more than 40% of the $132 trillion in total assets globally. A provider of digital wealth management and financial planning solutions since 2010, InvestCloud was named a CNBC “World’s Top Fintech Company” earlier this year. The firm is headquartered in West Hollywood, California.
International payments specialist Ebury arrives in New Zealand
Ebury, a specialist in international payments and collections, opened new offices in New Zealand this week. The move is designed to help the company provide a range of services to SMEs in the country, including cash management strategy and foreign exchange risk management.
“At Ebury, we embrace the complexity and risk of daily cross-border payments that enable business growth, in a way that traditional banks do not, or cannot,” Ebury Managing Director for APAC, Rick Roache said. “We make the sophisticated products and services that banks typically reserve for their biggest clients accessible to SMEs.”
The New Zealand office represents Ebury’s 40th office worldwide, and comes six years after Ebury expanded to neighboring Australia. The move to New Zealand also supports the company’s presence in nearby Shanghai and Shenzhen in China.
“Right now there are few options for SMEs looking for cross-border payment solutions and local advice in New Zealand,” Roache added, “so we’re really excited to bring our innovative technology platform into the market supported by a ‘boots on the ground’ team that differentiates us from other providers.”
Headquartered in London and founded in 2009 by a pair of Spanish engineers, Ebury serves primarily SMEs and mid-cap companies with payments, collections, and foreign exchange services in more than 130 currencies. Santander acquired a minority stake in the company for $459 million (£350 million) in 2020, and added to its stake two years later. With more than 1,700 employees across 25 countries, Ebury is reportedly preparing for an IPO in 2025 that would value the company at as much as $2.2 billion (£2 billion).
Here is our look at fintech innovation around the world.
Latin America and the Caribbean
Warburg Pincus acquired a minority stake in Brazilian accounting-based fintech Contabilizei for $125 million.
PXP Financial teamed up with Latin American payments platform Kushki.
Brazilian paytech Barte raised $8 million in Series A funding in a round led by AlleyCorp.
Asia-Pacific
Singapore-based finance platform for businesses, Aspire, secured in-principal approval for the Major Payment Institution license from the Monetary Authority of Singapore (MAS).
Bank of Hangzhou teamed up with Malaysia’s Maybank to support Chinese businesses as they expand operations in Southeast Asia.
Vietnamese private bank VPBank partnered with customer engagement platform CleverTap.
Sub-Saharan Africa
Somalia’s Premier Bank has teamed up with Mastercard and Tappy Technologies to launch Tap2Pay, a tokenized-passive payment wearable.
Fintech provider Flutterwave partnered with 9jahotel.com to launch a point-of-sale system to enhance hotel management in Nigeria.
Nigerian cryptocurrency exchange Yellow Card secured $33 million in Series C funding.
Central and Eastern Europe
Romanian payment service Pago secured $2.5 million (€2.3 million) to fuel expansion.
Budapest, Hungary-based B2B payment solutions provider, PastPay, raised $13 million (€12 million) in Series A funding.
Fingular, a neobank based in Singapore, launched a new digital lending business in Bangladesh.
TBC Bank Uzbekistan secured a $10 million line of credit from Switzerland’s responsAbility Investments AG. Read our Finovate Global interview with TBC Bank Uzbekistan’s Head of International Business Oliver Hughes.
One of the most popular use cases for AI in financial services is to leverage the technology to help companies deal with the challenge and opportunity of unstructured data.
In our latest Streamly interview from FinovateFall last month, Finovate VP and host Greg Palmer sits down with Perry Rotella, Managing Director of Financial Services at Box, to discuss the growth of unstructured data within financial institutions, the challenges these firms face in managing this data, and the role AI can play in helping them analyze unstructured data to enhance everything from personalization to compliance.
“Unstructured data really represents the vast majority of data in organizations. IDC did a study last year that found that 90% of an organization’s data is unstructured. And it’s been really challenging to extract insights out of that data at scale. What we’ve been finding working with customers is we can supercharge pulling insights out of that content, driving workflows for downstream processing, and really look across many documents to summarize and personalize communications with clients.”
The “Intelligent Content Cloud” company, Box offers a single platform that enables organizations to drive collaboration, manage the content lifecycle, secure critical content, and transform business workflows using enterprise AI. Founded in 2005 and headquartered in Redwood City, California, Box includes AstraZeneca, Morgan Stanley, and Nationwide among its customers.
In his role as Managing Director, Financial Services, Rotella provides leadership across product, marketing, business development, sales, and customer success teams. He is responsible for driving engagement with key strategic accounts, as well as customer satisfaction and retention.
Apex Fintech Solutions has agreed to acquire fintech design agency, FinTron. Terms of the transaction have not been disclosed.
The digital wealth management company will leverage FinTron’s technology to provide its customers with the ability to create customized user interfaces and experiences.
Apex Fintech Solutions’ subsidiary Apex Clearing made its Finovate debut at FinDEVr Silicon Valley in 2015.
Digital wealth management company Apex Fintech Solutions has agreed to acquire FinTron, a fintech design agency that creates high-end digital experiences for investors and advisors around the world.
Terms of the transaction were not disclosed and the deal is subject to approval by FINRA. Once completed, the strategic acquisition will enable Apex’s customers to deliver customized user interfaces and experiences for brokerage platforms that are pre-integrated into the Apex platform. This will enable them to easily deploy turnkey investing experiences and front-ends from within their current digital footprint, powered by Apex’s custody platform.
“FinTron has revolutionized the process of launching a brokerage or wealth management platform,” Apex CEO Bill Capuzzi said. “Their innovative platform aligns perfectly with our mission to empower the next generation of investors through technology. This acquisition is a significant step in our journey to provide a fully integrated, digital-first platform that meets the diverse needs of our clients.”
Known for its white-label and embedded components, as well as its Software Development Kit (SDK) for mobile and web platforms, FinTron empowers brokerages and wealth management firms to embed self-directed and managed investing functionality into their offering. Apex will leverage its acquisition of FinTron to expand its services to clients ranging from financial advisors and fintech firms to neobanks, insurance companies, and retirement planning companies. In fact, FinTron’s technology already has been integrated into the company’s suite of services to streamline investment processes, enhance the user experience, and bring more advanced investment capabilities to a wider audience of investors.
“We are thrilled to join forces with Apex,” FinTron CEO and Founder Wilder Rumpf said. “Our shared vision of democratizing financial services and providing intuitive, powerful tools to investors will only be strengthened through this partnership. Together, we can make a significant impact on the financial futures of many.”
Headquartered in Stamford, Connecticut, FinTron was founded in 2017. The company has raised more than $14 million in funding from investors including Connecticut Innovations and Sage Venture Partners. FinTron’s embedded wealth solutions help broker-dealers, community banks and credit unions, investment advisors, and fintechs lower CAPEX and time to market, capture engagement, and offer clients versatile digital wealth experiences.
Apex Fintech Solutions introduced itself to Finovate audiences at our developers conference, FinDEVr Silicon Valley in 2015, via its subsidiary, Apex Clearing. Recently, the New York-based company launched its real-time cloud-native investment infrastructure, Apex Ascend, and announced a collaboration with wealth management solution provider YourStake. FinTron is Apex’s fourth acquisition; the firm purchased AdvisorArch, its third acquisition, in March of this year.
Payments credit union service organization (CUSO) Velera has turned to Arroweye Solutions for its dual interface debit and credit card portfolio.
The multi-year partnership will provide faster speed to market and change orders, as well as zero inventory to avoid having to manage stores of pre-printed cards.
Headquartered in Nevada, Arroweye made its Finovate debut at FinovateSpring 2011.
Payments credit union service organization (CUSO) Velera has partnered with Arroweye Solutions to provide card production, personalization, and fulfillment for Velera’s dual interface debit and credit card portfolio.
The multi-year partnership announced this week will enable Arroweye to provide Velera and its financial institution partners with a variety of benefits for their card programs. These include fast speed to market and change orders; dynamic card personalization; zero inventory as cards are manufactured, personalized, and fulfilled as needed; quality materials, vertical or horizontal orientation, and other options.
“Supporting Velera’s card diversification strategy, Arroweye’s capabilities will help Velera enhance time to market and deliver a more seamless, frictionless card personalization experience to our financial institutions’ clients,” Velera SVP for Product Enablement & Growth, Cody Banks said. “We view Arroweye as a true financial services partner and look forward to integrating their suite of capabilities into our core offering.”
Arroweye CEO Dan Oswald praised Velera as a “premier fintech solutions provider for credit unions in North America.” Oswald added, “Arroweye’s solutions and capabilities align perfectly with Velera’s card issuance needs today and into the future, and we look forward to providing Arroweye’s best-in-class services to their financial institutions.”
Created via a merger between PSCU and Co-op Solutions earlier this year, Velera is both a premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. Velera serves more than 4,000 financial institutions throughout North America, offering a product portfolio that features solutions for payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, ATM and POS networks, and more. Charles E. Fagan III is President and CEO.
Founded in 2000, Arroweye Solutions made its Finovate debut at FinovateSpring 2011. In the years since, the Henderson, Nevada-based company has grown into a leading card delivery firm, offering EMV, dual-interface, and magnetic stripe cards approved by Visa, Mastercard, American Express, Discover, and UnionPay.
This year, Arroweye has formed partnerships with small business financial services platform Affinity Finance and professional banking services provider BankPro, a subsidiary of FxPro Group. The company has raised more than $76 million in funding according to Crunchbase, and includes Multiplier Capital and Landa Ventures among its investors.
The goal of the collaboration is for the bank to leverage Token.io’s open banking connectivity and infrastructure to enhance the customer experience and develop new, real-time payment solutions. Santander will first use Token.io’s infrastructure to enable direct payments from external bank accounts as an option for credit card repayments, creating a more seamless payment experience compared to both direct debit and manual bank transfer. These direct account-to-account payments for card repayments also support biometric Strong Customer Authentication (SCA) for payments made on mobile devices.
“We are thrilled to partner with Santander, a forward-thinking institution committed to driving open banking innovation and enhancing the experience of millions of customers,” Token.io CEO Todd Clyde said. “Token.io’s technology, combined with Santander’s dedication to exceptional service, will undoubtedly set new standards for how financial institutions leverage open banking to create innovative value propositions that meet the evolving needs of consumers and businesses.”
A subsidiary of Banco Santander, Santander UK has more than 14 million customers in the U.K. The bank offers mortgages, auto financing, unsecured loans, credit cards, banking, savings and investment accounts, as well as insurance products. In addition to using Token.io’s technology to support its A2A offering, Santander UK also plans to leverage the fintech’s infrastructure to enhance its real-time money movement capabilities for its retail banking customers.
This week’s news from Token.io comes just days after the U.K.-based fintech announced that it had expanded its partnership with global payments platform Ecommpay. The global payments platform added Token.io’s virtual accounts in four new markets — France, Ireland, the Netherlands, and Spain — to its Open Banking Advanced solution. The virtual accounts will enable e-commerce companies to get real-time settlement confirmation and make API-powered refunds or payouts, boosting both the speed and efficiency of transactions.
“Our partnership with Ecommpay continues to demonstrate the immense potential of open banking in transforming payment experiences and also highlights the opportunities that PSPs can realize when they embrace innovative, customer-centric solutions,” Clyde said.
Token.io made its Finovate debut at FinovateSpring 2015 and returned to the Finovate stage two years later at FinovateEurope in London. The company provides direct connectivity to more than 567 million bank accounts in 20 markets. Token.io’s customers include HSBC, BNP Paribas, and Global Payments, as well as fellow Finovate alums Mastercard and ACI Worldwide. The company has raised $90 million in funding according to Crunchbase, most recently securing a Series C investment of $40 million in 2022.
The conversation continues with Greg Palmer, host of the Finovate Podcast. This week, we share three of Greg Palmer’s latest podcast interviews with leaders, innovators, and analysts in fintech and financial services.
Elizabeth Osborne, Chief Operations Officer at Great Lakes Credit Union (GLCU), and Greg Palmer talk about successfully onboarding third-party fintechs, from strategy to selection to implementation. EP 231.
Osborne is an experienced operations and information technology leader with a background in both the credit union and banking industries. In her role as COO for GLCU, Osborne oversees areas such as technology, digital, contact center, deposit operations, payments, and PMO.
Max Grande, VP of Vertical Market Solutions at Onbe, and Greg Palmer discuss why you should be thinking about B2C payments. EP 230.
Onbe is a Chicago, Illinois-based fintech that manages and modernizes both consumer and workforce disbursements for corporate clients. The company’s platform powers a suite of turnkey, managed distribution solutions that enable clients to outsource their entire B2C disbursement operation.
Greg Palmer talks with Howard Xiao, Head of Partnerships at VGS, about payments, security, and the importance of staying flexible as an innovator. Ep 229.
As Head of Partnerships at VGS, Xiao leads the global partnership team, managing both VGS’ Payments Partners Channel and Alliance Partners.
VGS is a universal vault that supports the storage and transmission of payment credentials for its business customers around the world. The San Francisco, California-based company demoed its technology at FinovateSpring 2022.
Financial literacy platform Doshi has teamed up with London-based TSB Bank.
TSB bank will visit schools to encourage students to use Doshi’s financial literacy app.
Headquartered in London, Doshi made its Finovate debut earlier this year at FinovateEurope 2024.
Gamified financial literacy platform Doshi has teamed up with London-based TSB Bank. The financial institution will spend the next six months traveling to schools to encourage students to use Doshi’s app to learn about responsible savings and spending, as well as other issues critical to financial literacy.
The initiative is targeting 1,000 students between the ages of 13 and 18. Doshi features a series of interactive lessons on financial topics based on financial goals such as managing debt or avoiding stress over saving and spending. The app leverages gamification strategies including awarding points and showcasing leaderboards to enable users to check their progress. The app also rewards students who complete the learning modules with perks like shopping vouchers to help boost engagement.
“Entering adulthood Money Confident is vital to ensuring young people are set up to enjoy a lifetime of stable finances and informed financial decisions,” TSB Head of Responsible Business Kate Osiadacz said. “We’re on a mission with Doshi to help young people boost their knowledge using the app’s innovative learning platform, so that they start their financial lives in the best place possible.”
According to the Young Persons’ Money Index, more than 81% of young people worry about money and/or personal finances. Additionally, the same percentage of young people also want to learn more about better managing their finances as part of their school curriculum.
“Only two out of five young adults have received financial education in secondary school,” Doshi CEO Daniel Rose said. “At Doshi, we believe that financial education is essential for building healthy, confident lives.”
In addition to the Doshi app, the company’s technology is available via its own branded, out-of-the-box website as well as via API integration. Regardless of environment, Doshi delivers more than 1,000 pieces of financial wellness and education content, tools, and videos. With more than 30,000 engaged users, the platform has provided more than 100,000 hours of learning and handed out thousands of rewards to users.
Headquartered in London, Doshi App made its Finovate debut at FinovateEurope 2024. At the conference, the company demoed its white-label app that helps banks, credit unions, and fintechs promote financial literacy via a personalized, gamified, learning journeys. In August, the company partnered with Yorkshire Building Society to help provide financial education to first-time, prospective homebuyers.
The partnership between Doshi and TSB Bank is a product of the financial institution’s Money Confident Communities program. This program sends TSB Bank professionals to schools as volunteers to help young people learn more about financial wellness and financial independence. Doshi was one of the companies to successfully apply to TSB Bank’s TSB Labs program which partners with fintechs to enhance the bank’s financial literacy offering.
At the same time, such partnerships are fuel for innovation for fintechs, as well. “As a startup, you don’t get many opportunities to collaborate with senior leaders of a leading U.K. bank,” Rose noted. “Working with TSB has enabled us to co-create an exciting solution with the potential to change the lives of thousands of young adults.”
This week’s edition of Finovate Global features news from the fintech scene in Hong Kong.
Worldline partners with BOCHK
International payment services company Worldline has forged a partnership with the Bank of China (Hong Kong), also known as BOCHK. The partnership makes the bank the first Hong Kong-based customer of Worldline’s open platform card solution, Paysuite Essential Edition. Previously called “Cardlite,” the solution will enable BOCHK to enhance the customer experience with new offerings, including its multi-currency Mastercard debit card.
“We are excited to partner with BOCHK, a prestigious bank in the region, to launch our new innovative Paysuite Essential Edition in Hong Kong,” Worldline’s Head of Financial Services Asia-Pacific, Noel Chow, said. “The partnership highlights the trust and confidence from leading financial institutions in our innovative open platform solutions. We believe the partnership paves the way for other banks to modernize their card systems and migrate from legacy systems to open systems.”
BOCHK’s partnership with Worldline reflects the trend in the payments industry toward open platform solutions. Already available in other markets, Worldline’s Paysuite Essential Edition offers issuing, acquiring, authorization, switching, and routing functionality. The technology supports Mastercard’s multi-currency card, and provides an infrastructure that accelerates time-to-market and deployment of new products and services.
Additionally, Worldline will provide a local support team with local expertise to assist BOCHK as it scales its operations in the future. This team will also help ensure the institution will meet Hong Kong banking industry compliance requirements.
“As open platform solutions are the future in digital payments, BOCHK is pleased to partner with Worldline, known for its comprehensive innovative fintech solution and unparalleled local support it offers, to provide our customers with the Mastercard multi-currency debit card powered by its Paysuite Essential Edition,” said Daniel Li, Chief Digital Officer of Personal Banking & Wealth Management, BOCHK. “This collaboration marks a significant step forward in our commitment to delivering seamless payment experiences to our valued customers and promote the wider use of digital payments.”
Worldline made its Finovate debut at FinovateEurope 2017. At the conference, the company demoed its Connected Piggy Bank, which helps parents provide financial education for their young children via a “playful” end-to-end savings solution. Today, Worldline processes more than 43 billion payment transactions a year, serves more than 14 million merchants, and is active in 170 countries. Founded in 1972, Worldline is headquartered in Bezons, France.
RD Technologies secures $7.8 million investment
RD Technologies, a Hong Kong-based financial platform that seeks to “bridge the worlds of Web2 and Web3,” has raised $7.8 million in Series A1 financing. Participating in the round were HongShan, Hivemind Capital, Aptos Labs, Hash Global, SNZ Capital, Solana Foundation, Anagram, and Upward Capital. The company will use the funds to further build out its financial platform and help encourage the development of the Web3 ecosystem in Hong Kong.
“The legacy payment industry is ripe to be disrupted using blockchain technology and stablecoins to provide more efficient and cheaper cross-border payment networks,” RD Technologies CEO Rita Liu said. “Hong Kong is leading the world in virtual asset regulation. We are confident that compliant and transparent stablecoins will invigorate the market and address the pain points of traditional payments and finance to bring in institutions and help Hong Kong become a global Web3 hub.”
Founded in 2020, RD Technologies offers two primary solutions via its subsidiaries: the RD Wallet and the HKDR stablecoin (HKDR). RD Wallet is a licensed Stored Value Facility that enables businesses around the world to open multi-currency fiat accounts via mobile device anywhere and at any time. The wallet supports eight currencies — HKD, CNY, USD, JPY, SGD, EUR, GBP, and AUD — that are commonly used in the region, offers fund transfer via TT and CHATS, and provides competitive FX rates with a 0% fee.
Issued by RD InnoTech Limited, the HKDR stablecoin is backed 1:1 by the Hong Kong dollar, with high-quality, liquid assets kept in segregated custody accounts with licensed financial institutions. In July, the firm was one of the first companies to be admitted to the stablecoin issuer sandbox by the Hong Kong Monetary Authority.
“Hivemind is thrilled to support RD Technologies as they seek to lead the future of stablecoins and cross-border payments,” Hivemind Partner and Head of Asia Stanley Huo said. “We believe regulated stablecoins are a critical growth area in crypto, offering real product-market fit, particularly as global demand for regulated stablecoins rises among enterprises and institutions.”
Checkout.com launches Octopus in Hong Kong
London-based Checkout.com is the first international payment services provider (PSP) to offerOctopus, the leading payment method in Hong Kong, as a payment option at checkout.
With 98% penetration in a region with 7.5 million residents, Octopus is Hong Kong’s first, “homegrown” fintech. Octopus was launched in 1997 as a contactless card for multimodal transportation. In the years since, the solution has grown into a popular and versatile payment system, used for retail and shopping as well as food and beverage transactions both in Hong Kong and abroad. The company introduced its mobile app in 2012 and now reports that there are more than 4.5 million Octopus digital wallets.
“At Octopus, we pride ourselves (on) making everyday life easier,” Octopus Head of Business Development and International Business Edwin Lai said. “This partnership with Checkout.com will enhance and broaden the payment experience not just for our customers, but also merchants within Hong Kong and beyond. We anticipate robust demand from global and local businesses eager to access Hong Kong’s consumers. We hope this collaboration will help support the growth of the city’s digital commerce.”
“Catering to local payment preferences is crucial for success in the Hong Kong market,” Checkout.com General Manager of APAC Brian Sze said. “Our strategic partnership with Octopus underscores Checkout.com’s commitment to investing in our Asia footprint, delivering localized payment solutions that empower merchants to thrive in this dynamic region.”
Founded in 2012, Checkout.com processes payments for thousands of companies around the world. The company’s international digital payments network supports more than 145 currencies, and processes billions of transactions a year. Checkout.com’s technology helps merchants increase acceptance rates, lower processing costs, fight fraud, and transform payments into a significant source of revenues. The company has raised $1.8 billion in funding, most recently closing a $1 billion Series D round in January 2022. Guillaume Pousaz is founder and CEO.
Hong Kong’s fintech celebration only weeks away
Some of the biggest fintech news in Hong Kong is likely less than three weeks away. Hong Kong Fintech Week begins on October 28 and extends through November 1. The event expects to host 30,000 participants and feature 800 speakers and 500 startups. Finovate participated in the city’s Fintech Week back in 2018 as part of FinovateAsia.
We’ll have more to say about fintech in Hong Kong in the wake of the city’s conference. For now, check out this interview with Lareina Wang, who was appointed chair of the FinTech Association of Hong Kong (FTAHK) in August. In this interview, Wang — who is also executive director, head of digital and innovation at DBS Bank Hong Kong — talks about some of the major issues facing both the growth of the association as well as fintechs in Hong Kong.
“We have some of the world’s best universities in town, while, overall, the fintech industry is short of fintech talent,” Wang told FinanceAsia. “Advocating for policies and reaching collaborations might not appeal to them, but they are interested in being educated around fintech topics.”
Founded in 2017, the FTAHK has 300 corporate members.
Here is our look at fintech innovation around the world.
Central and Southern Asia
86400, a payments technology firm based in India and formerly known as Mobileware Technologies, raised $1.8 million (INR 15.6 crore).
The New South Wales (NSW) government teamed up with Indian incubator Afthonia Labs to help NSW fintech startups enter the Indian market.
An industry organization consisting of fintech lenders, Fintech Association for Consumer Empowerment (FACE), secured “self-regulatory organization” status from the Reserve Bank of India.
Latin America and the Caribbean
Brazilian paytech Barte raised $8 million in Series A funding in a round led by AlleyCorp.
Norway’s MeaWallet partnered with Peru-based neobank B89.
Grupo Bancolombia’s crypto platform, Wenia, launched its WeniaCard that lets users pay with cryptocurrency at any merchant that accepts Mastercard.
Asia-Pacific
Singapore-based fintech Surfin announced a $12.5 million Series A investment from Insignia Ventures Partners.
JCB enabled Google Pay for customers in Japan starting on September 6.
Checkout.com added Octopus as a payment method in Hong Kong.
Sub-Saharan Africa
Mastercard and ACI Worldwideteamed up to bring real-time card payments to South Africa.
Network International went live with new payments services in Kenya.
Nigerian’s Securities and Exchange Commission (SEC) announced a crackdown on fraud in the country’s fintech industry.
Central and Eastern Europe
INDEXO Bank partnered withMambu as part of its launch in Latvia.
Austrian payment orchestration platform IXOPAY introduced new CTO Ronnie Thomson.
Croatia-based fintech Fonoa acquired PwC UK’s GITC product to faciliate management of partial tax exemptions.
Middle East and Northern Africa
Calcalist interviewed former CEO of Bank Leumi and current Managing Partner at Team8 Rakefet Russak-Aminoach on the current state of fintech in Israel.
The UAE announced that cryptocurrency transactions will be exempt from value-added tax (VAT) effective November 15.
American Express Middle East forged a partnership with Dubai-based payment gateway Telr.
ANNA, a small business banking and tax app for SMEs, has implemented biometric re-authentication strategies to fight fraud.
The new re-authentication procedures are designed to help combat the threat of Authorized Push Payment (APP) fraud.
U.K.-based ANNA made its Finovate debut at FinovateEurope 2020 in Berlin.
All-in-one business and tax app for SMEs, ANNA, has become one of the first financial institutions in the U.K. to deploy biometric re-authentication strategies to fight financial crime. The new procedures are being used specifically to prevent fraudsters from using accounts they have accessed illegally.
“ANNA was one of the first in the industry to start pushing these changes live and we continue to make updates and improvements,” ANNA Chief Compliance Officer Leven Li said. “Our random biometric re-authentication programme went live this week and we expect that other financial institutions will likely follow our lead.”
The re-authentication process is initiated whenever someone attempts to access an ANNA account on a mobile device that is different from the one used to initially set up the account. When this occurs, a request for a selfie is issued. Insofar as the fraudster will not be able to produce an accurate facial match, the access attempt is stopped and the account is immediately suspended. Additionally, ANNA has introduced random biometric authentication checks that also leverage a customer selfie to re-verify identity.
The new procedures come as new laws designed to stop Authorized Push Payment (APP) fraud in the U.K. came online this week. APP fraud occurs when a person is tricked into sending money to a fraudster who is posing as a legitimate payee. The new regulations require payment services providers (PSPs) such as ANNA to reimburse eligible claims from APP victims when the fraud takes place via faster payments and CHAPs.
And while ANNA currently has a number of strategies to help prevent fraud, including the use of national databases like CIFAs and limiting ANNA accounts to U.K. residents and businesses, the new requirements are designed to help financial institutions, fintechs, and their customers stay one step ahead of continuously-evolving fraud threats – without compromising the customer experience.
“While these measures are mainly aimed at detecting accounts accessed and misused by criminals who have not been through our Know Your Customer process, there’s no friction at all for our regular customers,” Li said. “It’s just a quick selfie — which we are all used to doing — and it’s keeping our customers and their accounts much safer from day-to-day threats, like fraudsters trying to scam their way in or phone snatchers who try to access accounts by bypassing security protections.”
ANNA made its Finovate debut at FinovateEurope 2020 in Berlin. At the conference, the company demoed its automated tax calculation solution that manages self-assessment and VAT return. The technology automatically categorizes and reconciles expenses, and calculates VAT and tax in real time. The solution then completes and submits tax and VAT returns to the HMRC.
This spring, ANNA acquired business spend management platform GetCape for an undisclosed sum. The transaction enabled ANNA to enter the Australian market; GetCape is headquartered in Sydney. The goal of the acquisition was to provide a challenge to Australia’s Big Four banks when it comes to offering expense management and corporate cards to SMEs.
ANNA was founded in 2017 and is headquartered in the U.K. Boris Dyakonov and Eduard Panteleev are Co-CEOs.
