FinovateFall 2026 / MHC

Presenter Profile:

How they describe themselves: MHC simplifies complexity and unlocks intelligence for organizations in highly regulated industries – enabling them to deliver exceptional experiences with confidence. Our AI-powered SaaS platform automates mission-critical document, customer communications, and payment processes at scale, helping organizations eliminate manual work, ensure compliance, and drive better business outcomes. MHC customers generate over 10 billion documents and communications and process billions in AP payments annually using our solutions.

How they describe their product/innovation: MHC NorthStar CCM automates the entire customer communications lifecycle, from design and data integration to multi-channel delivery. Accessibility compliance is built into templates, so every document is accessible by default – no manual remediation required. Business users create, manage, and distribute personalized communications at scale without relying on IT, replacing the manual processes, legacy systems, and fragmented solutions that create bottlenecks, compliance risks, and poor customer experiences.

Product distribution strategy: Direct to Business (B2B)

Credit Union/Community Bank Fit: Credit unions and community banks.

Contacts:

Bus. Dev.: Rodney Frye (SVP Head of New Business Growth), [email protected]


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