Finovate Demo Video Archives

Demo video will be available soon.

Presenter Profile:

How they describe themselves: For more than 20 years, over 1,000 organizations including BBVA, Deutsche Bank, Samsung, and FamilySearch have trusted Inbenta to deliver enterprise AI that works. Its flagship Encore platform serves financial services, healthcare, travel, and e-commerce with 98%+ accuracy,  prevents hallucinations, full auditability, and 850+ integrations that eliminate vendor lock-in.

How they describe their product/innovation: Many failed self-service attempts escalate to a call. Calls typically cost customer service teams around $10 to resolve, sometimes more. Most financial institutions fight this with videos customers skip and self-help articles that go unread. Inbenta Learn+ interrupts this path at important moments with interactive demos customers actually complete on your site, inside your AI assistant, or shared by a live agent. Wells Fargo deflected an estimated 588K calls in one year, saving them around $5.88M.

Product distribution strategy: Direct to Business (B2B)

Credit Union/Community Bank Fit: Credit unions and community banks.

Contacts:

Bus. Dev.: Melissa Solis (CEO), [email protected], 888-995-6936
Press: Carly Telpner (PR Consultant), [email protected], 888-995-6936