How they describe themselves: IND Group is an internet and mobile banking, PFM and payments technology software vendor for financial institutions. Focusing on customer experience, our goal is to evolve e-banking technology to web 2.0, turning it into a sales and customer engagement platform. Our unique innovations and multichannel products support banks’ in-development needs caused by the economic slowdown.
Growing since it was founded in 1997, IND operates in several European countries and is represented through its partner network in CIS countries and the Middle East.
How they describe their product/innovation: By placing the customers at the center, we have reshaped the traditional idea of PFM to meet the end-users’ everyday needs. Instead of functions and features we have developed stories that are real life situations, emerging in different stages of our lives and having financial impact, such as “Expecting a baby”, “Prepare for a rainy day”, “Buy a home”, “How to spend less” or “Retirement planning.” This entirely new approach in digital financial customer service takes online banking and financial management to the next level, offering mass retail financial planning and advice.